Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/01/2006 | 15500 | ||
| Tl* the contact owns a 2004 chrysler sebring convertible. the contact stated that while driving approximately 20 to 30 mph the engine failed. the vehicle was towed to the dealer where they advised that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 15,500. | |||
| 10/01/2006 | 15500 | ||
| Tl-the contact owns a 2004 chrysler sebring convertible. the contact stated that while driving approximately 20 to 30 mph the engine failed. the vehicle was towed to the dealer where they advised that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 15,500. kmj | |||
| 10/01/2006 | 15500 | ||
| Tl-the contact owns a 2004 chrysler sebring convertible. the contact stated that while driving approximately 20 to 30 mph. the vehicle was to towed to a dealer and they advised her that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 15,500. tb | |||
| 02/06/2010 | 41355 | 1 | |
| Car stopped running when stopped at red light. towed to dealer. informed it needs new battery and transmission solenoid pack. i authorized the repairs and also requested oil change. dealer called back stated engine has sludge, enginevery very bad , making knocking noise,may need new engine. i purchased the car from the same chrysler dealer 2 yrs ago. *tr | |||
| 08/02/2009 | 84000 | 1 | |
| I purchased a 2004 chrysler sebring convertible on december 25, 2008. the first couple of months after i purchased my car the check engine light came on. i took the car back to the dealer and they fixed the problem and everything was fine. after another 1 month or so the check engine light came on again so i took it back to the dealer. per the dealer i only had 3 months of warranty therefore there was nothing they could do. at the time of the purchased the person who sold the car to me stated i had 1 year of warranty and it turned out i only had 3 months of warranty. i of course complaint because that's not what they said in the beginning at the time of the purchase. after that day i went back home and decided to go back to the dealer the next day and they had closed the dealer per they were already out of business. there was nothing i could do after that. on august 2, 2009 my car started making a knocking noise i took the car to the mechanic and he stated a new engine needed to be installed per the engine was completely gone out of no where. i had 3 other mechanics look at my car and they also stated a new engine needed to be put in. so now im stuck with my car loan in which i still owe about $6000 and i have been unable to drive my car for about 4 months now per it cost too much to replace. what should i do in this case? please help. *tr | |||
| 08/02/2009 | 84000 | 1 | |
| The car started making a knocking noise i took the car to the mechanic and he stated a new engine needed to be installed per the engine was completely gone. i had 3 other mechanics look ay the car and they also stated a new engine needs to be put in. *tr | |||
| 06/13/2009 | 72000 | 1 | |
| 2004 chrysler sebring convertible with 2.7l, 6 cyl engine. engine shut down while driving on highway in michigan; when i opened the hood, the radiator was steaming/boiling. no warning, no check engine lights, no oil pressure or temperature warnings. had car towed to michigan dealer, they couldn't get the engine to move; said i needed engine replacement. chrysler wouldn't honor any warranties because car was just over 70k miles (warranty to 70k). also, dealer i towed the car to had just lost their chrysler franchise 3 days earlier as did the dealer i had purchased the car from; chrysler said they wouldn't even talk to these dealers anymore about the car, i was on my own. i found numerous websites showing complaints about this engine that were exactly like mine. there's been a class action lawsuit filed in nj regarding this engine failure but i haven't found one that i can participate in yet. i surrendered the car to chrysler as i wasn't ready to pay over $8000 for a new engine (more than the car was worth). *tr | |||
| 03/01/2009 | 103000 | 1 | |
| While driving home on the freeway my oil light came on and then within a couple of minutes the car stopped, i did not know what was happening, the battery was fine because the radio and head lights were working, i knew had oil, my husband came out and tried to jump start it but had no luck, had it towed to chrysler dealership and they said that the engine was seized. i had no warning sign that anything was wrong with my engine, the mechanic said that the oil level was fine and that it look pretty clean as well. they told me a need a new engine at a cost of $5500 for a used one with a 6 mo. parts only warranty or a factory reconditioned one at a cost of $7200. i can not afford either, and still owe aprox $6500 on my car loan. i found a web site called auto beef and with little surprise there were several complaints of the same problems. i honestly believe that this is a faulty product. now i have to pay for a car i cannot use or invest almost $7200 plus tax on a car that isn't worth that much to put into it another $7200.00. *tr | |||
| 10/15/2008 | 48250 | 1 | |
| Oil sludge in my lower engine. chrysler 2.7 v6 engine. i am being told i need to pay $8000.00 for a new engine in my 2004 sebring with only 48,xxx miles on it. *tr | |||
| 09/01/2008 | 75000 | 1 | |
| Ticking of the engine, no sludge found as of today. stalling at lights or sitting in traffic. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/09/2011 | 95678 | ||
| Purchased 2004 sebring convertible memorial weekend 2011. during delivery from utah auto gallery oil light flickered. dealer cheated oil and said was ion. oil change in july with synthetic oil. vehicle engine seized while on mountain highway i80, out side of salt lake city. discovered via internet that 2.7 engines defective. dealer not returning call. research says the sign that the engine is starting to seize is the flicker of the oil light. vehicle sold with the potential of a catastrophic engine failure, which happened a month and a half after vehicle sold. car has only been driven 922 miles since purchased. | |||
| 12/03/2010 | 82000 | ||
| Chrysler 2.7 l v6 engine prone to sludge and failure, despite continuous maintenance. | |||
| 09/27/2010 | 61000 | ||
| The engine on my 2004 sebring convertable gts blew while driving down i 95 toward miami going 75 mph. i lost all control and power to vehicle. luckily i was able to coast off exit 129 in ft pierce to a gas station. only to have car towed to firestone where they informed me that my engine had blown and that it was a very known and common problem in this engine. | |||
| 07/21/2008 | 38500 | 1 | |
| Vehicle has died for no reason on several occasions, and then recently started knocking. i had it towed to the dealer and was told that the engine was ruined with sludge. it is still under warranty. we have done a few of the oil changes ourselves, and had some done at auto services other than chrysler so they do not wish to warranty the engine. this is an ongoing problem i discovered after searching the internet and chrysler is trying not to honor the warranty by claiming the oil was not changed correctly by the owner, and or, the service companies other than chrysler. i cannot afford to continue paying for a car that does not run, and i cannot afford a new engine for a car that is a 2004 model, or any year model for that matter. a $20,000 vehicle should last more than 4 or 5 years. 20,000. *tr | |||
| 01/28/2007 | 30987 | 1 | 04/30/2003 |
| At 30,987 miles, my 2004 chrysler convertible 2.7l v6 engine seized up while i was driving in the high speed lane of interstate rt 95 in philadelphia, pa. i had just left phila. city and was driving only 5-10 mins when this happened. there was no warning, no engine light or oil light came on. the car just died. luckily traffic was very light and i could coast safely over to the breakdown lane. ended up after towing to local shop of pepboys and then again to a 5-star chrysler dealer, the engine was diagnosed as freezing up due to sludge in oil. had to replace whole engine at cost of $4,855 on a virtually brand new car. warranty coverage denied since i could not provide proof of oil changes through receipts. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/27/2007 | 80000 | 1 | 06/15/2004 |
| 2004 chrysler sebring convertible 2.7 liter engine failure. this engine seized while i was driving luckily it i was only going 35 mph and i had time to pull the vehicle off the road. this vehicle has had an air bag light on since i bought it and no dealership has been able to solve the problem there has been numerous issues with the car throughout the three years i have owned it. i am a single parent who is without a car for over two months now but paying $350.00 a month on it. i have maintained this car on a regular basis and chrysler has denied the claim even though every mechanic i have talked to says this is a common problem with the engine. i have to invest almost $5,000.00 in a car this month that blue books at maybe $8,000.00. i will never buy another chrysler again and want anyone that is considering one of their products to reconsider. this issue can crush you financially i had to decide weather to let them repo the car and devastate me financially or to just save all of my extra money to make the repair. it has been the most financially devastating event in my life. i serviced this car regularly through individuals and sometimes jiffylube but it still was maintained. regardless this is a well known defect and any vehicle that is only three years old and has 80,000 miles on it should not have a blown engine. i trusted this car would at least last me through my loan. this is irresponsible on chryslers part for not taking some responsibility for these cars how could they abuse the public in this way. *tr | |||