Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
11/28/201280500
 After accelerating from a stop at a traffic light, the car accelerator or throttle began to stick and accelerate intensely, going up to 80mph with the brake engaged. i pulled off the main road, continuing to brake as hard as i could until i was able to safely shut down the car. i had no control over the car and narrowly avoided a serious accident. prior to this incident, my car has had every service recommended by the manufacturer manual.
02/14/201130000
 Front-end noises were reported to the selling dealer when the vehicle was under warranty. after three shop visits to a cary, nc, dealer during which the technicians could not replicate the problem, we decided to just live with the noises. after moving from north carolina to florida, the noises got worse. a clermont, fl, chrysler deal charged us $100 to check out the problem and couldn't find anything, but they did offer to replace the ball joints and control arms for about $1100. by that time, of course, it was out of warranty. we took it to a private mechanic, who found that the ball joints and control arms did indeed need to be replaced, so we did. the disconcerting part of this is that the problem when the vehicle only had about 30,000 miles on it and that the techs at two dealers either couldn't determine or didn't bother to determine the cause of the problem. then, the replacement that should have been done under warranty had to be done out of pocket at about 58,000. i understand that this sort of thing could be very dangerous. now, from the front end sounds we're hearing again, we may need to have cv joints replaced. we have an extended drivetrain warranty, and that is supposed to be covered, so it will be interesting to see how the chrysler dealer handles it.