Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | ||||||||||||||||
| 97V079000 | CHRYSLER CORPORATION | from 07/01/1991 to 06/30/1992 | V (Vehicle) | 436000 | 08/15/1997 | ODI | CHRYSLER GROUP LLC | 05/16/1997 | 05/23/1997 | |||||||
| Defect Summary | The bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. if the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail. | |||||||||||||||
| Consequence Summary | Personal injury could occur if the bolts break allowing the liftgate to fall suddenly. | |||||||||||||||
| Corrective Summary | Dealers will inspect for loose fasteners, if the fasteners are loose, the strut (and integral bolts) will be replaced. if the bolt shows evidence of torque, the bolt will be removed, larger washers will replace the existing washer and the bolt will be reinstalled and hand tightened to the target torqued. | |||||||||||||||
| Notes | Owner notification began during august 1997. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| STRUCTURE - BODY - DOOR | |||||
| 231393A | 06/01/1993 | 23-13-93 | 39529 | Outside door handle replacement. *tw | 11/01/1995 |
| 230693 | 02/01/1993 | 39541 | Revised sliding door center and lower track over-travel stops. *tw | 11/01/1995 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| EA94005 | CHRYSLER GROUP LLC | 01/31/1994 | 10/25/1995 | LIFTGATE LATCHES | 95I001000 | |
| Liftgate latches in the subject vehicles have failed in low and moderate speed impacts resulting in occupant ejections, injuries, and fatalities.there are two failure modes associated with latch failure: fork bolt-detent lever bypass, and inertial unlatching.nhtsa analyses of chrysler and peer minivans took the form of static and dynamic crash testing, engineering evaluations, complaint and field analyses, and real world data analyses.a technical report discussing these analyses can be found in the engineering analysis technical report in the public viewing file.chrysler has advised nhtsa that it will conduct a campaign to replace the latches on all the subject vehicles.the chrysler campaign will consist of notification letters to all owners; free replacement of all latches with stronger, safer latches regardless of the age of the minivans; national advertising to promote customer awareness of the campaign; quarterly reports regarding campaign completion rates; as well as additional measures to ensure a high completion rate, above and beyond the actions that normally would be taken in a formal safety recall.these include follow up written and telephonic notifications to owners who do not bring their vehicles in for corrective action.nhtsa firmly believes that the crash performance of the latches on these minivans raises serious safety concerns, and that the campaign addresses these concerns.the chrysler corrective action will increase the strength of the liftgate latches and decrease the potential for inertial unlatching, thereby reducing the risk of crash-related openings of the liftgate and possible occupant ejection through the liftgate opening.owners of chrysler minivans will get a stronger, safer latch free of charge at the earliest possible time, without the need for further technical investigation and complex and time-consuming litigation with an uncertain outcome.based on the above, odi is closing this investigation. | ||||||
| PE93084 | CHRYSLER GROUP LLC | 09/30/1993 | 01/31/1994 | REAR HATCH LATCH FAILURE | ||
| There is no summary currently available | ||||||
| EA96027 | CHRYSLER GROUP LLC | 10/31/1996 | 05/16/1997 | ALLEGED REAR LIFTGATE SUPPORT FAILURE | 97V079000 | |
| The retainer bolt of the rear liftgate support cylinders may shear resulting in sudden collapse of the rear hatch door. | ||||||
| PE96035 | CHRYSLER GROUP LLC | 05/06/1996 | 10/31/1996 | ALLEGED REAR LIFTGATE SUPPORT FAILURE | 97V079000 | |
| The retainer bolt of the rear lift gate support cylinders may sheer resulting in the sudden collapse of the rear hatch door. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||
| 04/01/1995 | |||
| Side sliding door on minivan failure. tt | |||
| Sliding door fell detaching partially ending on ground. chrysler states thats normal. please describe details. tt | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| While children were unloading van from rear lift spring gave away, causing trunk to hit children. please provide further information.*ak | |||
| 05/03/2000 | |||
| While making a turn door on the driver's side flew open. van was taken to a body shop where the door hinges were welded on. please provide any further information. *ak | |||
| 11/13/1996 | 0 | 03/01/1992 | |
| When opening the sliding door it comes off the hinge, and door falls off in driver's hand. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| Rear lift gate tends to open, even during a small impact. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 08/05/2004 | 165000 | 4 | |
| Recall campaign 97v079000 concerning liftgate support bracket. owner took vehicle to the dealer for recall repairs, and had the work done. however, the defect had not been repaired properly. vehicle was back to the dealer on three occasions . they installed the screws to hold it on, and the screws kept falling out.*ak | |||
| 1 | 05/01/1992 | ||
| Vehicle's rear hatch latch bolt that holds up the cylinders sheared off. *ak *jb | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| Liftgate cylinder's do not hold when the temperature drops to 35 degrees and below. the dealer has been notified. *ak | |||
| 04/27/1996 | |||
| Right piston at top of trunk lid popped off when trunk/hatch lid was in open position;within seconds, trunk lid slammed down, nearly hitting owner on head. *ak | |||