Chrysler Town And Country 1992 - Visibility - car safety information, failing parts, recalls, bulletins, complaints

Chrysler Town And Country 1992

Recalls
Technical Service Bulletins
Defect investigations
Consumer Complaints

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
99V189000	DAIMLERCHRYSLER CORPORATION	from 07/01/1990 to 05/15/1993	V (Vehicle)	828559	03/27/2000	ODI	CHRYSLER GROUP LLC	07/16/1999	07/19/1999
Defect Summary	Vehicle description: minivans. the left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft.
Consequence Summary	This could allow the drive arm to disengage from the shaft leading to a loss of wiper function. the driver's visibility would be impaired, increasing the risk of a crash.
Corrective Summary	Dealers will replace the left hand side windshield wiper pivot assembly.
Notes	Owner notification began march 27, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

Bulletin	Bulletin date	Replacement Bulletin	Item no.	Summary	Added
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
240594A	12/01/1994	24-05-94	37982	Low heater performance. *tw	02/10/1995
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
#9851	09/21/1998		603856	A 30 day windshield wiper pivot survey. *ak	03/08/1999

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
VISIBILITY
EA92033	CHRYSLER GROUP LLC	10/09/1992	04/29/1993	REAR WINDOW SHATTERING
	There is no summary currently available
DP97001	CHRYSLER GROUP LLC	03/12/1997	04/02/1997	WINDSHIELD WIPER FAILURE
	Cfas petitioned the agency to conduct a defect investigation on windshield wiper failure on 1989 and later chrysler models which should include, but not limited to spirit/acclaim: dynasty/new yorker/landau; lance/lebaron; shadow/sundance; caravan/voyager.however, based on odi's complaint records, only certain minivans will be investigated
EA97020	CHRYSLER GROUP LLC	09/30/1997	07/27/1999	FRONT WINDSHIELD WIPER	99V189000
	Alleged failures of windshield wiper systems
PE97013	CHRYSLER GROUP LLC	04/02/1997	09/30/1997	WINDSHIELD WIPER FAILURE
	Alleged windshield wipers fail while in use

Consumer Complaints

Fail date	miles	occurences	Purchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
01/01/1995		1
	Heating system failure.
VISIBILITY - GLASS, SIDE/REAR
02/23/1997
	While vehicle was parked in the garage and the window in the rear blew out. the vehicle is being repaired. *ak
09/28/1996
	Rear window shattered while vehicle was at complete stop. *ak
03/02/1995		1
	Rear windshield glass exploded while vehicle was idling with heater/defoster on. temperature 26 degree wwindshield iced over. tt
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
07/23/1996		1
	Inside rearview mirror fell off windshield while driving. *ak
VISIBILITY - WINDSHIELD
05/25/1997		1	05/01/1996
	Rear window glass fell out due to failed metal strip.
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
01/01/2000		1	08/01/1996
	Head light lenses degrading due to weather / uv exposure. light transmission reduced by at least 3 db; probably 6 db; possibly as much as 10 db. night visibility seriously compromised. chrysler corporation will not address this problem; chrysler safety complaint file # 7864868. vehicle currently is under recall for windshield wiper pivot problem. i consider lack of night visibility to be much more serious problem. vehicle does not currently meet minimum mandated lighting standards owing to lens degradation. since the headlight assembly on these cars is a two-piece unit, consisting of a lamp and a bucket containing the lens, normal replacement of lamps does not correct problem, as would be the case with sealed beam lights. the headlight assembly is quite expensive, and will not be replaced by chrysler. this means that there is a high cost item that must be replaced at owner's expense periodically in order to maintain safety. the plastic lens assembly will degrade again within the expected life ofthe vehicle. furthermore, the falure is extremely dangerous, in that it sneaks up on one... it takes a considerable degradation of light to be noticed, because the failure is so gradual. this is why i was aproximate in dating the failure on the first part of this form... the failure was so gradual that i am not sure of the time frame, within 6 months or so, of when the light output fell below minimum legal standards. i feel that the nhtsa should require chrysler to retrofit all similar headlight assemblies with new assemblies built with glass lenses at chrysler's expense. if this is not done, it is only a matter of time (it may have already happened) that someone is seriously injured or killed in a night time accident due to faulty illumination. thank you, james k. thorusen. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
08/14/1999		1	02/01/1998
	After the windshield wiper pivot shaft failed i contacted chrysler and was told a recall was coming in sept. 99. i had the wipers fixed and waited for a recall slip that never came. i contacted chrysler again on nov. 16, 1999 and was told my van wasn't included in the recall even though the recall was for the exact parts that failed on my vehicle. at the time of the failure we were approx. 75 mi. from home driving in a rain storm with my whole family in the van. this resulted in a very dangerous situation as vision was reduced to nothing. *ak