Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 087794 | 12/01/1994 | 39007 | Inoperative speedometer. *tw | 02/28/1995 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210597 | 03/14/1997 | 6088988 | Concerns with 41te/42le transaxle shudder during an emcc (electronically modulated converter clutch) shift. *nlm | 01/11/2000 | |
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| 210599 | 03/05/1999 | 604696 | Subject regarding reusable automatic transmission oil pan gasket. *tt | 05/07/1999 | |
| CH210695 | 06/01/1995 | 43055 | Unknown | 11/01/1995 | |
| 180795A | 03/01/1995 | 18-07-95 | 39974 | Harsh transaxle shifts. *t2w | 11/01/1995 |
| 210195 | 02/01/1995 | 39260 | Delayed transaxle engagement. *tw | 03/31/1995 | |
| 182694 | 01/01/1994 | 39009 | Improved transmission shift quality. *tw | 02/28/1995 | |
| 080794B | 12/01/1994 | 37989 | Harsh shifting at low speed and or digital speedometer fluctuates. *tw | 02/10/1995 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 210798 | 04/24/1998 | 600751 | Subject on delayed transaxle engagement. *ak | 06/05/1998 | |
| POWER TRAIN - DRIVELINE | |||||
| 180795 | 02/01/1995 | 39258 | Harsh transaxle shifts. *tw | 03/31/1995 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 210997 | 05/16/1997 | 6089028 | Information on 41te/42le service information. *nlm | 01/12/2000 | |
| 970314210597 | 03/14/1997 | 54371 | Condition with tranaxle shudder during a 3rd gear to 3rd gear partial emcc ( electronically modulated converter clutch) engagement, 3rd gear partial emcc to 4th gear partial emcc engagement, or 4th gear to 4th gear emcc engagement. *yc | 03/30/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 1 | 07/01/1997 | ||
| Transmission failed. mjs | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/13/2008 | 116000 | 1 | |
| Transmission started shifting really rough around 116,000. previous owner replaced the transmission. when they sold it to us at around 150,000, the transmission started shifting hard again. now at 169,000 it shifts back and forth between 2nd and 3rd gears and is very rough. when shifting into reverse, it clunks. this is after we even took it in and had transmission fixed. no good. *tr | |||
| 02/08/2005 | 116000 | ||
| Tl*the contact owns a 1994 chrysler town and country. the sliding door is currently being held onto the vehicle by one out of three hinges. the door has to be pushed very hard in order for it to close. in addition, the rear wiper does not work and the motor needs to be replaced. the contact has decided not to repair the vehicle. when he places the vehicle into drive, it takes a while to shift. the vehicle makes a thumping sound when it does shift into gear. the air conditioner has not worked since the vehicle was purchased. the all wheel drive makes a clunking noise coming from the rear of the vehicle. on a hot day, the gears skip as if they are not gripping properly in the rear of the vehicle. the current mileage was 135,000 and failure mileage was 116,000. | |||
| 09/01/2002 | 1 | 06/01/2002 | |
| Transmission not shifting out of second gear. checked all appropriate fuses relays and reset computer with power disconnected. fluid clear and pink. transmission then refuses to move forward or back. no prior overheating of this vehicle. dt | |||
| 07/26/2002 | |||
| Differential pin shot out through transmission housing, causing transmission to blow. there was a loud bang while vehicle was going 55mph. transmission seized up, and was leaking. vehicle wouldn't shift out of 2nd gear. vehicle had no brakes to alert drivers because vehicle would eventually slow down by jerking in gear. dealer was not notified. please provide more information.*ak | |||
| 06/02/2002 | |||
| While driving transmission went out. when contacting dealer, dealer noted that seal plugs in transmission needed to be replaced.*ak | |||
| 05/02/2000 | |||
| While driving at 65 mph transmission went out of drive and into neutral, causing some difficulties for consumer. contacted dealer, and the dealer will replace transmission again for third time since may of 2000. *ak | |||
| While traveling 70mph on highway automatic transmission went from high gear to low gear. vehicle was unable to go faster than 10mph. dealer repaired vehicle at owners expense of two thousand dollars. please provide further details.*ak | |||
| 05/05/2001 | |||
| Was traveling 30mph when transmission exploded. had vehicle had stopped dead in middle of traffic. towed to dealership, and informed that a pin holding trans axle had broken. it was a hollowed pin that was used.*ak | |||
| 03/13/2001 | 2 | 05/01/1999 | |
| This is the second transmission on this vehicle. first on put in at 60000 now it went out again at 90000 miles. i was told by the shop that this is a chrysler defect as the same thing happend as last time. *ak | |||
| 03/01/2001 | |||
| Consumer has had transmission work done twice. consumer informed that transmission needs to be replaced. please provide any additional information/attachments.*ak | |||
| 02/25/2001 | 1 | 10/01/1999 | |
| Sudden abrupt transmission failure - differential pin came loose through bell housing of transmission while driving at 35 mph. *ak | |||
| 1 | 05/01/1999 | ||
| The vehicle rolls when placed in reverse or drive, the consumer has to depress the brake until it catches to drive, now the transmission does not change gears. nlm | |||
| 11/01/2000 | 12/01/1993 | ||
| Transmission will not enter any gear. total failure.*ak | |||
| 10/26/2000 | 1 | 04/01/1994 | |
| Transmission exhibited many converter shudder / lockup symptoms at highway speed; also extreme harshness / banging when shifting into gear prior to a total failure on a heavily traveled 2-lane rural road. an extreme hazard was created for occupants and other motorists.*ak | |||
| 03/24/2000 | 1 | 02/01/1996 | |
| Sudden downshift/deceleration -transmission locked in 2nd gear - total transmission failure requiring $1500 rebuild. still exhibits delayed shifting and sometimes poor acceleration due to delayed downshifts. chrysler's only comment... they consider me irresponsible for not having bought the extended warranty offered by the dealer at purchase. (direct quote from chrysler customer relations person.)*ak | |||
| 08/06/1997 | 2 | 12/01/1993 | |
| The re-build was not done by a chrysler dealer due to the original dealers extreme rudeness on another matter regarding re-painting the front bumper. we felt if they were that rude about a $300 re-paint under warranty (which another dealer did take care of) they how could we trust them to help us with a major transmission problem? we basically just want to buy a new town & country with an extended warranty at no additional charge. we think this is fair due to the transmission going out twice in six years. this transmission is known to be a problem child. we just didn't know that at the time. it's a hindsight 20/20 thing. have asked our dealer to put something together for us with the extended warranty at no charge but are not getting anywhere. i think it's fair to ask. i would not purchase the vehicle without the added protection. i don't trust chrysler's product enough for that. i do enjoy the amenities it offers. it's difficult to find a mini-van with the comfort it offers. *ak | |||
| 10/01/1994 | |||
| Transmission shifts too low, and will not up shift until i run of engine and restart. this happended 1/10/2000 at 50mph, and almost caused the car behind me to hit me. this caused the engine to red line for a second. *ak | |||
| While driving transmission stopped violently, causing wheels to lock up. dealer has been notified. *ak | |||
| 1 | 07/01/1997 | ||
| Transmission failed. mjs | |||
| 07/23/1999 | 02/01/1994 | ||
| Vehicle gave no indication of a transmission problem and then one day just stopped functioning at all. when purchased the warranty offered was either the 3/36 or the 12/12 & 7/70. we chose 3/36 which was benificial at one point since we had continuous problems with the computer system in the vehicle and it took almost a year for them to finally take care of that problem..my concern is do we have any options other with any pending issues due to the history of the minivan transmissions? are the any avenues we can take so as not to have to pay the 2,500 to fix the transmission? | |||
| 06/05/1999 | 01/01/1997 | ||
| Transmission was rebuilt, two transmission supports failed and two speed sensors were installed. *ak | |||
| No summary provided by consumer. | |||
| 08/01/1998 | 1 | 02/01/1994 | |
| Transmission failed. | |||
| 1) abs brakes have failed (3) times resulting hitting fence. 2) auto-trans w/auto overdirve down shift @ highway speed throwing passengers. tt | |||
| 11/29/1994 | 1 | ||
| Transmission jerks. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 05/05/2001 | |||
| Was traveling 30mph when transmission exploded. had vehicle had stopped dead in middle of traffic. towed to dealership, and informed that a pin holding trans axle had broken. it was a hollowed pin that was used.*ak | |||
| Would be driving vehicle when front end would vibrate constantly. took to dealer & was informed both axles were bent & motor mounts were worn out. mechanic replaced both axles and motor mounts. also, water pump/heater and thermostat went out at 30,000 miles. problem with the vibration still exists. *ak | |||
| 08/24/1996 | 1 | 04/01/1994 | |
| Driver's side front axle seperated from transmission while traveling 60 mph. *ak lower left stabilizing arm ball joint broke, wheel turned sideways into wheel well and slid sideways until vehicle stopped, dealer stated part fell off because it had not been greased. *slc | |||
| 05/30/1995 | |||
| Rear axle buckled under and drop down on the wheel, axle need to be change. tt | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| Inner cv joint housing on passenger side axle fails, resulting in excessive vibration shimmy once speed 30 mph or more. *ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 07/26/2002 | |||
| Differential pin shot out through transmission housing, causing transmission to blow. there was a loud bang while vehicle was going 55mph. transmission seized up, and was leaking. vehicle wouldn't shift out of 2nd gear. vehicle had no brakes to alert drivers because vehicle would eventually slow down by jerking in gear. dealer was not notified. please provide more information.*ak | |||
| 02/25/2001 | 1 | 10/01/1999 | |
| Sudden abrupt transmission failure - differential pin came loose through bell housing of transmission while driving at 35 mph. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 07/01/1994 | |||
| Vehicle has a violent shake in the front drive train beginning at approximately 30 mph and ending about 40 mph. the shaking returns at approximately 70 mph. between these speeds, the shaking is present but not as violent. this problem has existed since the vehicle was purchased new in 1994 but has progressively gotten worse with age and milage. it is now to the point that the entire vehilce shakes. the vehicle has been worked by the original dealer who is no longer in business as well as other chrysler dealerships with no solution to the problem. i have contacted chrysler corp. for advise and assistance in identifying the problem several times but neither they nor the dealerships nor the factory representatives have been able or willing to identify the source of the problem. whatever repairs have been suggested by chrysler have been done either under warranty or at my expense. nothing has corrected the problem. the problem continues to get worse and is getting to the point of becoming a real safety concern. i would welcome any information which may be helpful in identifying and solving this problem. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| While driving the vehicle it will jerk and chug, not going into gear as it is suppose to. the transmission has been replaced three times. nlm | |||
| 1 | 07/01/1997 | ||
| Transmission failed. mjs | |||