Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | ||||||||||||||||
| 99V213000 | DAIMLERCHRYSLER CORPORATION | from 08/01/1990 to 06/30/1994 | V (Vehicle) | 1318189 | 08/30/1999 | ODI | CHRYSLER GROUP LLC | 09/02/1999 | 10/15/1999 | |||||||
| Defect Summary | Vehicle description: mini vans. the bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. if the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail. | |||||||||||||||
| Consequence Summary | Personal injury could occur if the bolts break allowing the liftgate to fall suddenly. | |||||||||||||||
| Corrective Summary | Dealers will inspect for loose fasteners, if the fasteners are loose, the strut (and integral bolts) will be replaced. if the bolt shows evidence of torque, the bolt will be removed, larger washers will replace the existing washer and the bolt will be reinstalled and hand tightened to the target torqued. | |||||||||||||||
| Notes | Owner notification began during august 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/08/2005 | 116000 | ||
| Tl*the contact owns a 1994 chrysler town and country. the sliding door is currently being held onto the vehicle by one out of three hinges. the door has to be pushed very hard in order for it to close. in addition, the rear wiper does not work and the motor needs to be replaced. the contact has decided not to repair the vehicle. when he places the vehicle into drive, it takes a while to shift. the vehicle makes a thumping sound when it does shift into gear. the air conditioner has not worked since the vehicle was purchased. the all wheel drive makes a clunking noise coming from the rear of the vehicle. on a hot day, the gears skip as if they are not gripping properly in the rear of the vehicle. the current mileage was 135,000 and failure mileage was 116,000. | |||
| STRUCTURE - BODY - DOOR | |||
| 04/22/2003 | 1 | ||
| The sliding door disconnected from the vehicle. *jb | |||
| 11/01/2000 | 1 | 12/01/1999 | |
| Driver and passenger doors are cracking from body. dealer notified, and informed consumer that it was not covered under a recall. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 12/27/2001 | 1 | 03/01/2001 | |
| While closing the sliding door it fell off of the hinges and came out. *ak | |||
| 3 | |||
| Consumer states six months after purchasing vehicle the latch on the driver's side door did not work, consumer took to vehicle to mechanic and was told that the hinge was broken, mechanic repaired the latch and hinge were repaired, however six months later the problem reoccured consumer then took vehicle to another vehicle and the latch and hinge were repaired again, three months later it broke again, consumer has not had it repaired and now the passenger side hinge and latch are showing the same symptoms.*jb | |||
| 02/13/1998 | 1 | ||
| Vehicle was parked. driver got out & shut sliding door. it fell off track & was held by top hinge. had to hold door up against vehicle & then drove vehicle to dealer. was informed that rollers were not lubricated & doors not to be slammed or shut hard. had door repaired. *ak | |||
| 01/30/1998 | |||
| Hinges breaking from door on driver's side which is causing the the door to close improperly. when driving the door flew open and now it will not close . *ak | |||
| Drivers door got caught in wind opening beyond extent. door hinge has large 3 inch crack horizontally where fastened to unibody. area dealer quite familiar. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 06/12/2002 | |||
| While opening hatch window shattered, falling on consumer's face. cause unknown. dealer will be contacted.*ak | |||
| 03/28/1995 | |||
| Side impact on left rear wheel caused liftgate to open causing cargo to fall out. airbag did not deploy. please describe details. tt | |||
| 03/20/1995 | 1 | ||
| Liftgate opened while driving on hwy. tt | |||
| 03/21/1995 | 11 | ||
| Rear tail gate has opened while driving 11 times. tt | |||
| 03/20/1995 | |||
| Rear hatch/liftgate difficutly in opening, periodically opens when driving. please describe details. tt | |||
| While driving rear hatch comes open. tt | |||
| 02/28/1995 | 3 | ||
| Driving the mini van rear hatch came open when driving. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 01/17/2001 | 0 | ||
| Consumer heard a banging noise while driving. pulled over, opened liftgate, and noticed right side strut was broken, then consumer was closing liftgate, and glass exploded in consumer's face. *ak | |||
| 04/06/2000 | 0 | ||
| Right hand liftgate support attaching bolts broke, and the right side of the liftgate dropped down under its own weigth. this caused one of the liftgate hinges to curl and ben out of alignment, consumer felt dealer should have replaced hinges when liftgate bolts failed. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 10/17/1998 | 1 | 06/01/1998 | |
| The hydraulic cylinder bolt was off and the cylinder broke through the window. dealer said it not included in recall. *ak *ml | |||
| STRUCTURE - BODY - HOOD | |||
| 11/25/1996 | 1 | 10/01/1993 | |
| Hood latch failed, causing hood to suddenly fly open blinding driver. | |||
| STRUCTURE - BODY - TAILGATE | |||
| 01/17/2001 | 0 | ||
| Consumer heard a banging noise while driving. pulled over, opened liftgate, and noticed right side strut was broken, then consumer was closing liftgate, and glass exploded in consumer's face. *ak | |||
| 08/26/1999 | 1 | 01/01/1993 | |
| Loud clunk when tailgate closed. reopened tailgate and found right side piston had detached from vehicle frame but was still connected to liftgate. was able to reclose liftgate for drive to dealer, but roof liner damaged in closing process as strut was in fully extended position. i remember reading a newspaper account in august 99 regarding upcoming recall for this same problem, but chrysler dealership has no informatin regarding any recall for this item. | |||
| 01/27/1998 | 3 | 05/01/1996 | |
| I read in the news that d.o.t. is considering spending hundreds of billions of dollars to raise the (concrete) median barriers on the hundreds of thousands of miles of the federal highway system...due to the large number of fatalities caused by raised-up pickup truck and sport utility vehicle accidents with normal passenger cars. i submit that perhaps it is time to go back to the legislation considered ten to fifteen years ago ordering manufacturers to set | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 08/01/1994 | |||
| Rear tailgate pistons snapped off the frame, causing tailgate to come crashing down onto consumer ,knocking her down bruising her arm and wrist . chrysler will send some one to inspect vehicle. *ak | |||
| Rear tailgate piston snapped off. *ak | |||
| 11/01/1997 | 0 | ||
| The vehicle was in park position, consumer went to back to shut liftgate, right hydraulic liftgate hinge became deatached from vehicle, but remained attached to liftgate. when shutting the liftgate a loud noise, then glass shattered, causing injuries to face. glass went 10 feet in to parking lot and in front seats also. this defect caused injuries. *ak | |||