Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 241197 | 07/11/1997 | 6089311 | Concerns with a/c evaporator odor. *nlm | 01/19/2000 | |
| 241198 | 07/24/1998 | 602339 | Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak | 11/15/1999 | |
| 182098 | 04/17/1998 | 600762 | Some vehicles may experience a bump feeling during a/c compressor engagement. *yc | 11/08/1999 | |
| 9843 | 08/18/1998 | 602286 | Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc | 10/20/1998 | |
| 241097 | 06/13/1997 | 24-15-96 | 52526 | A/c suction and/or discharge line service. *tw | 08/14/1997 |
| 241695 | 12/01/1995 | 46502 | A/c blows hot air. air blows through defrost or panel outlets only. flashing hvac indicator lights/led's are intermittent w/o explanation. hvac control is locked, cannot abort. hvac control suddenly goes dead. hvac control has blinking led | 04/25/1996 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
| EQUIPMENT - OTHER - LABELS | |||||
| CH51695 | 05/01/1995 | 43046 | Unknown | 11/01/1995 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/05/1999 | 36000 | 1 | 03/08/1998 |
| Radio does not receive fm stations, interior lights intermittently came on with door opening | |||
| 11/10/1996 | 1 | ||
| Front cup holders collapse. | |||
| EQUIPMENT ADAPTIVE | |||
| 08/06/1999 | 2 | 07/01/1996 | |
| I am disabled secondary to multiple sclerosis but an still actively employed as a physician. i was thrilled to purchase a vehicle through chrysler that was adapted by braun corporation with a lowered floor, entervan ramp and hand controls. from the first 6800 miles, i have had repeated problems. in the past year and a half, i have been stranded in my vehicle in my wheelchair and the van has required towing. i was prompted to reach out to you for help because the first problem (at 6800 miles) recurred now at 40,000 miles. my brakes failed entirely without warning and i was travelling at 40mph. chrysler points the finger at braun and quality coach (the distributor locally). they point the finger at chrysler. chrysler said that in 1996, braun cahnged the location of the fuel pump and this required customization of the line between the brake pump and the master cylinder. this custmized line has worn through twice (the first time at 6800 miles) with no warning. i was assured then that the problem was corrected but found out at 40mph that my brakes were gone again. i had gotten the van serviced at the dealer 6 weeks prior to this and new front brakes were installed. i also had it in 12 weeks prior to this incident to have all the conversion equipment checked. needless to say, no assurances from them that they have corrected the problem will convince me to drive this van and i do not, in good conscience, want to pass this problem on to another innocent person. please advise and help if you can! | |||
| EQUIPMENT - ELECTRICAL | |||
| 03/15/2003 | 114000 | ||
| Intermittent loss of speed. transmission stucks at lower gear. vehicle runs fine for a while and suddenly jumps to lower gear, bringing the van to a sudden low speed. luckly escaped from a major accident while overtaking a truck on highway at the speed of 70miles/hr. showed the vehicle to chrysler dealer. they just kept the van for long time and replace a piece of wire and said its good to go. but problem came back again after a week. now they say all wiring has to be replaced which could cost me like $1700 to $1800. i'm the second owner and i take good care of this van, changing fluids, filters & stuff. if this is engineering mistake by chrysler with their transmisson, then shouldn\'t they take care of this issue. i spoke to chrysler customer service and they said since this van is out of the warranty they are not responsible. thanks. | |||
| 05/29/1996 | 1 | 09/15/1995 | |
| Infornmation center panel not working. | |||
| 10/01/1996 | 1 | ||
| Communication system has an electrical short, horn assembly blew out. *ak | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/10/2004 | 131000 | 2 | |
| While driving the transmission failed and the vehicle was unable to shift gears. transmission was replaced twice, however the problem recurred. *ak the horn airbag and cruise control have been replaced. the vehicle had brake problems. the dealer determined that the front brakes were at 45% but the rear brakes were at 70%. the dealer cleaned and adjusted the brakes. the a/c failed, the dealer replaced the fan module. the power door locks failed. the cd player doesn't work. the low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. this problem has been checked three times but the dealer said they seem correct. the passenger seat broke. the starter failed and as a result the vehicle would not start. the steering pump failed and as a result the steering wheel became tight when making turns. the rear heater lines were leaking. the water pump leaked. *nm | |||
| 08/16/2003 | 63400 | 03/20/2003 | |
| The airconditioner continues to malfunction after several attempts to fix it by my mechanic. after the second setting the van begins to overheat.the clutch in the transmission failed after 63,500 miles.*ak | |||
| 02/01/1999 | |||
| No summary listed for abov evehicle. *ak | |||
| 09/01/2001 | |||
| Abs light stays on, and horn/ cruise control do not work. rear a/c unit for the passengers only work on high speed. consumer spoke with service technician over the phone, and technician indicated it could possibly be the clock spring.*ak | |||
| 06/01/1996 | |||
| Horn fails to work along with an air bag warning light that doesn't turn off; transmission of the car had to replaced in less than four years; electrical systems in the car acts rather sporadic, radio turns off and on by it self; air conditioning no longer works/ hose failed radiator , and water pump had to be replaced | |||
| 07/23/2000 | 2 | ||
| While traveling over a puddle of water consumer lost power steering, dealer has been notified. *ak the loss of steering occured twice and the dealer indicated the steering problem was due to the a/c belt failure and failure to install special bracket by the manufacturer. *yh | |||
| 03/01/2001 | 03/01/1999 | ||
| Original air conditioning unit almost caught on fire. (only used during the summer months) new unit replacement will cost approx. $750.00. | |||
| 03/03/2001 | 2 | 09/01/1995 | |
| Previous leak of freon at expansion valve/compressor that was repaired 9/24/199. *ak | |||
| 11/11/1999 | 1 | 07/01/1998 | |
| Automatic transmission occasionally would not shift into overdrive. often occurred after deceleration from highway speeds. only way to know was to observe engine rpm. sometimes could reset by pulling off to side of road and turning engine off for a few minutes, then re-start. first remanufactured transmission also had problems. second has been okay. wipers on intermittent settings would wipe several times in a row, then not wipe for an extended period. created visibility problems. first repair replaced multifunction switch. this didn't solve problem. second repair replaced wiper motor. noticed that the heater was not working. shop determined the evaporator was not working correctly due to leaks. only way to replace evaporator is to remove instrument panel; very expensive and time consuming.*ak | |||
| 1 | 06/01/1995 | ||
| Transmission failed,a/c failed, wipers wouldn't shut off, sporadic electrical failures | |||
| 09/15/2000 | 1 | 03/01/1998 | |
| No summary | |||
| 04/10/1999 | 2 | ||
| A/c failed. yh | |||
| 06/26/2000 | 2 | 08/01/1996 | |
| While driving in rain air conditioning went out, and all the lights on the dashboard went out, windows fogged up, affecting driver's visibility. also, belt tensioner did not work.*ak the belt tensioner broke for the second time causing lights, power steering and the engine to fail. *yh | |||
| 11/13/1998 | 1 | 12/06/1996 | |
| Air conditioning does not let out cool air. also, transmission will not go into 3rd gear. took vehicle to dealer ,and had to have transmission replaced. *ak air conditioner evaporator and compressor failed. *yh | |||
| 1 | 01/12/1996 | ||
| When making a turn with air conditioning on vehicle will shut completely down, causing a loss of power. the dealer has been contacted.*ak condensation from the a/c was falling on the elctrical component causing the vehicle to die this occurs because of the flaw in design. sliding door sticks. windshield wipers failed. hazard device failed. horn malfunctions. air bags failed. *yh | |||
| 1 | 10/01/1995 | ||
| A/c system failed. yh | |||
| 03/08/2000 | |||
| Windshield wiper blades turned on by themselves, and door would not latch at times. also, transmission/ fue lines/gas tank, and air conditioner went out and were replaced. aftet warranty expired, thermostat overheated, causing a fire. owner said vehicle has been a constant problem since purchasing it. *ak | |||
| 06/24/1999 | 2 | 01/01/1997 | |
| Problem with a/c vapor entering passenger compartment. unit empties . when it does it sounds like darth vader breathing thru an oxygen mask. also now am experiencing the smell of burning hair when the defroster is on.( dot number: ) | |||
| 03/23/1998 | 1 | 01/01/1996 | |
| Auto transmission failed and was replaced after 46,856 miles. fuel gauge reads empty when 5 or 6 gallons remain - tank replaced, problem never fixed. windshield wipers will come on by themselves, switch replaced problem still exists. electric cooling fans failed, module and relay replaced. driver window moter and regulator failed. air conditioning compressor leaked, a/c hoses leaked all new system put in. | |||
| 05/18/1999 | 1 | 05/01/1999 | |
| Evaporator coil in the dash has a leak in it. it will not contain the freon. the mechanic said it happened alot in town&countrys. he said it was an all day job to replce | |||
| 02/20/1999 | 1 | 02/01/1997 | |
| Transmission made grinding noise under 30 miles per hour. told it was the differential. we had the towing package and have never towed anything. replaced at dealership for $2100. air conditioner evaporator has a hole in it. have not repaired yet. other minor problems: oxygen sensor replaced, water pump replaced, windshield wiper control replaced, air bag component replaced. *ak | |||
| 04/10/1999 | 2 | ||
| A/c failed. yh | |||
| 15 | |||
| Air condition condenser motor failed. | |||
| 1 | 01/01/1997 | ||
| A/c system leaks creating mold/mildew/fungi, has caused health problems. | |||
| 05/13/1996 | 1 | 09/15/1995 | |
| Air conditioner failed. | |||
| 11/02/1995 | 15 | 07/20/1995 | |
| Faulty fuel filler tube, causing fuel leak prior to recall. in addition replaced windshield wipers/ emergency brake actuator and cable /starter motor/radiator fan relay/leaking valve cover gasket and air conditioning condensor. (96v-002). *ak | |||
| 04/01/1996 | 3 | 02/01/1996 | |
| Air conditioner compressor failed 3 times. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 07/05/2001 | 1 | ||
| Clockspring replacement. *mr after the consumer paid for the repairs, he received a recall letter in the mail regarding the clock spring and is now requesting reimbursement. the radio was inoperative. *jb | |||
| 06/10/2004 | 131000 | 2 | |
| While driving the transmission failed and the vehicle was unable to shift gears. transmission was replaced twice, however the problem recurred. *ak the horn airbag and cruise control have been replaced. the vehicle had brake problems. the dealer determined that the front brakes were at 45% but the rear brakes were at 70%. the dealer cleaned and adjusted the brakes. the a/c failed, the dealer replaced the fan module. the power door locks failed. the cd player doesn't work. the low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. this problem has been checked three times but the dealer said they seem correct. the passenger seat broke. the starter failed and as a result the vehicle would not start. the steering pump failed and as a result the steering wheel became tight when making turns. the rear heater lines were leaking. the water pump leaked. *nm | |||
| 06/01/1996 | |||
| Horn fails to work along with an air bag warning light that doesn't turn off; transmission of the car had to replaced in less than four years; electrical systems in the car acts rather sporadic, radio turns off and on by it self; air conditioning no longer works/ hose failed radiator , and water pump had to be replaced | |||
| 02/08/2001 | 1 | 10/17/1996 | |
| Airbag light came on, dealer replaced clock spring assembly. *ak radio was cutting out when going around corners and tape player would not work, dealer replaced radio. *slc | |||
| 04/25/1996 | 1 | 04/01/1996 | |
| Audio system failed. yh | |||
| 1 | 06/14/1996 | ||
| Radio memory buttons malfunction. | |||
| 01/13/1997 | 1 | ||
| Tape player and radio failed. | |||
| 08/01/1995 | 1 | 06/01/1995 | |
| Stereo radio failed. | |||
| 1 | 03/01/1996 | ||
| Radio inoperative. | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 09/11/1999 | |||
| Consumer had to replace a tire due to pothole damage. while checking the pressure of the tires and returnig the spare, consumer noticed that t cable that holds the tire in place is frayed and is about to rub against metal. *ak | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 12/01/2001 | 1 | 11/01/2000 | |
| Fuel rail - nhtsa campaign id # 00v268000. dealer does not show record of this recall, nor does diamler chrysler recall line (800) 853-1403. fuel is leaking onto the engine block from crack(s) in the fuel rail. dealer will not repair free of charge, will charge full repair costs. jack extension - the jack that comes with the minivan has a small extendor piece that fits into the jack then into the designated place on the frame in order to jack the car up. when i jacked up the van using these pieces, the van slipped off the jack/extension piece, damaging the running board (and narrowly missing my head!). it appears there is supposed to be a cotter pin to hold the extension piece onto the jack, but this was not included. | |||
| 10/10/1999 | 2 | ||
| The jack extension that came with an accessory (molded running board) is not adequate for vehicle, when in use the extension tilts out of place making the jack very unstable. mjs | |||
| 12/08/1996 | 2 | 03/01/1996 | |
| Modification to the jack, caused the jack to collapse twice. | |||
| 09/18/1995 | |||
| Needed to change tire and used jack. on leveled ground jack failed dropping van. please describe details. tt | |||
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||
| 05/24/1999 | 1 | 09/01/1996 | |
| This vehicle had also had at least 3 significant recalls on it... it is a piece of junk. no safety defect(s) mentine din summary. *ak | |||