Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| PARKING BRAKE | |||
| 1 | |||
| When the vehicle accelerated, a loud noise came from underneath the van and then the wheels locked up, which prevented the van from moving. after the technician looked over the van, he identified the parking mechanism as the cause. *jb | |||
| 03/31/2003 | 1 | ||
| The vehicle rolled backwards while parked on a hill with the emergency parking brake engaged. *jb | |||
| PARKING BRAKE - CONVENTIONAL | |||
| 11/20/1999 | 2 | 06/01/1996 | |
| Vehicle vibrating above 45 mph chrysler said it was the tires, michelin said it was the vehicle. we got 25%off the cost of new tires on 02/04/99 under a low speed wobble service bullitin notice. transmission is a joke. have had vehicle in time after time since 11/14/99 for incomplete work , tools left on the engine!! transmission fluid and radiator fluid leaking the day after picking up the van. we asked the dealership to check items that another auto shop checked and said needed fixed under the warranty and the dealership told us the other shop didn't know anything that they weren't a dealership! after putting the motor back together, one of the asked to fix components was broken after all and had to be fixed. we are still experiencing problems with hick-upping while at a stop also a wanting to stall and holding back feeling. this has to do with the coil pack (we feel0 , that we have asked them to check and looking at the forms received back, it hasn't been. i have asked repeatedly for my copies of the work needing to be done sheets, and have yet to receive them. i have made complaint to the manufacturer and have asked for the regional manager to contact me, but that hasn't happened yet. this was done on approx. 02/08/00, today is 02-25-00. *ak( dot number: tire size: 21565t16mn ) | |||
| 08/19/1999 | 1 | 10/01/1995 | |
| Cable snapped at parking brake assy when attempting to apply parking brake. additional brake problems including a recall for rear brakes and (2) seperate times had to have the front rotors turned due to abnormal wear. | |||
| 11/02/1995 | 15 | 07/20/1995 | |
| Faulty fuel filler tube, causing fuel leak prior to recall. in addition replaced windshield wipers/ emergency brake actuator and cable /starter motor/radiator fan relay/leaking valve cover gasket and air conditioning condensor. (96v-002). *ak | |||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL | |||
| 11/01/1997 | 2 | 09/01/1996 | |
| Emergency park brake lever has separated from brake twice. mechanic stated that cable connecting lever to brake mechanism was rubbing against another part, became frayed, and broke. dealer has been notified. *ak *ml | |||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE | |||
| 10/10/1999 | 1 | 06/01/1996 | |
| Parking brake release cable broke and handle fell into drivers hand. cable appears to be aluminium or poor quality steel. brake system stayed in engaged position. no manual release lever is built into the parking brake system. . had to dis-assemble the dash to gain access to release the brake ratchett. ratchett lock was released using a long screw driver. this could be dangerous if failure had occured on a street or hiway. my wife was in a parking lot. this condition was repaired by the dealer and covered by warranty. | |||
| 05/19/1997 | 1 | 09/01/1996 | |
| Transmission vibrates on 1/2 upshift, dealer could find no reason for it. emergency brake cable broke, had to drive six weeks without emergency brake before dealer got replacement part to install | |||
| PARKING BRAKE - DRIVELINE - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/06/1999 | 2 | 07/01/1996 | |
| I am disabled secondary to multiple sclerosis but an still actively employed as a physician. i was thrilled to purchase a vehicle through chrysler that was adapted by braun corporation with a lowered floor, entervan ramp and hand controls. from the first 6800 miles, i have had repeated problems. in the past year and a half, i have been stranded in my vehicle in my wheelchair and the van has required towing. i was prompted to reach out to you for help because the first problem (at 6800 miles) recurred now at 40,000 miles. my brakes failed entirely without warning and i was travelling at 40mph. chrysler points the finger at braun and quality coach (the distributor locally). they point the finger at chrysler. chrysler said that in 1996, braun cahnged the location of the fuel pump and this required customization of the line between the brake pump and the master cylinder. this custmized line has worn through twice (the first time at 6800 miles) with no warning. i was assured then that the problem was corrected but found out at 40mph that my brakes were gone again. i had gotten the van serviced at the dealer 6 weeks prior to this and new front brakes were installed. i also had it in 12 weeks prior to this incident to have all the conversion equipment checked. needless to say, no assurances from them that they have corrected the problem will convince me to drive this van and i do not, in good conscience, want to pass this problem on to another innocent person. please advise and help if you can! | |||