Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
181997A10/17/199718-19-976088897Exhibiting a periodic bump in power train when the a/c is operating01/11/2000
18199705/30/199752953Exhibiting a periodic ''bump'' in power train when the a/c is operating. *yc11/13/1997
POWER TRAIN - AUTOMATIC TRANSMISSION
21059703/14/19976088988Concerns with 41te/42le transaxle shudder during an emcc (electronically modulated converter clutch) shift. *nlm01/11/2000
210599A09/03/1999210599607959This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt10/19/1999
21059903/05/1999604696Subject regarding reusable automatic transmission oil pan gasket. *tt05/07/1999
21049902/26/1999604364Service and parts information on 1999 running changes to transmission range sensor (trs) *tt04/27/1999
18349811/27/1998602590Some vehicles may exhibit a condition where the powertrain control module (pcm) resets while the customers is driving the vehicle. *ak01/05/1999
18309510/01/199545893Some vehicles equipped with a 3.3l or 3.8l engine may experience a rare single engine miss, typically at highway speeds.this condition is caused by a cam sensor unsync event and a diagnostic trouble code(dtc) will not set.bulletin involves04/25/1996
CH21069506/01/199543055Unknown11/01/1995
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
18129906/18/1999181797607298This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt09/17/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
070060111/11/2001632201Subject regarding transmission oil cooler line hose clamp service. *tt07/11/2002
21089706/13/19976089026This bulletin involves transmission fluid auxiliary cooler. *nlm01/12/2000
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
18099702/28/199751993Vehicle shudder during torque converter emcc (lock up) operation/diagnostic trouble code 38. *tw07/17/1997
POWER TRAIN - AXLE ASSEMBLY
21029806/26/1998601581Information on diagnostic / driveability improvements, transaxle that incorporates a transmission range sensor (trs) only. reduces a shudder condition that may be experienced during light throttle 1-2 upshift. *ak08/12/1998
21079804/24/1998600751Subject on delayed transaxle engagement. *ak06/05/1998
POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT
03069810/02/1998602908Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak01/20/1999
POWER TRAIN - MANUAL TRANSMISSION
21099705/16/19976089028Information on 41te/42le service information. *nlm01/12/2000
97031421059703/14/199754371Condition with tranaxle shudder during a 3rd gear to 3rd gear partial emcc ( electronically modulated converter clutch) engagement, 3rd gear partial emcc to 4th gear partial emcc engagement, or 4th gear to 4th gear emcc engagement. *yc03/30/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
10/15/20020
 Why is there no recall for the transmission problems with so many complaints? we cannot get it to go at a stop sign or turning a corner, which is very dangerous, and have seen numerous other complaints of this nature. the windshield wipers still go on intermitantly surprising the driver.
05/15/2003120000
 I purchased a 1996 chrysler town & country lxi from a used car lot "as is".the vehicle had supposedly had a 29 point service inspection.the next day i had the transmission checked due to leaking fluid from the front seal.the differential pin was broken with aluminum shavings in the pan and the filter was laying there loose.it appears that the previous owner had transmission service performed,saw the shavings and parked the van until it could be traded in.there was a light rust cover on the brake rotors to indicate it had been parked.i caught it just in time before the pin broke thru the aluminum case which would have cost an additional $500.00.the aamco dealer has so many of these vehicles with the same problem that they have a broken one on display in their showroom.the mechanic showed me how easy it would be to prevent this problem by getting the proper lubrication to the pin.the modifications he makes to do just that are the reason they can offer a lifetime warranty on the repairs.chrysler could do the same if they were interested in preventing this problem but the lure of the parts sales must be a better payoff.
03/15/2003114000
 Intermittent loss of speed. transmission stucks at lower gear. vehicle runs fine for a while and suddenly jumps to lower gear, bringing the van to a sudden low speed. luckly escaped from a major accident while overtaking a truck on highway at the speed of 70miles/hr. showed the vehicle to chrysler dealer. they just kept the van for long time and replace a piece of wire and said its good to go. but problem came back again after a week. now they say all wiring has to be replaced which could cost me like $1700 to $1800. i'm the second owner and i take good care of this van, changing fluids, filters & stuff. if this is engineering mistake by chrysler with their transmisson, then shouldn\'t they take care of this issue. i spoke to chrysler customer service and they said since this van is out of the warranty they are not responsible. thanks.
06/15/20020
 This van has been nothing but a failure since i bought it. i have kept up the oil changes and maintenance as needed. the paint is coming of off the grill and the paint on the rest of the van is not holding up. i have replaced: timing belt 3 times power steering pump once the thermostat twice the relay switch three times and it still does not work the relay on the motor once the air conditioning is failing in the front the rear door lock on the passenger side doesn't work my transmission is going out very soon i am a single parent in a large metroplex. i need my car to get to work. i cannot afford to buy another car now.
12/15/20020
 Diferential sheer pin broke off traveling into right axle damaging same, then traveling thru transmission, damaging same, finally exiting through trans case. (this all happened while my wife was in a drive thru lane) this veh. is babied and driven solely by my wife. we are being told by several sources that this is a common problem. can you verify this?? thank you........pete diangi
10/05/200252270109/01/1996
 Transmission slipping. *jb *nlm *****dimsii ivoq entry posted after 12/12/02 cut-over to artemis*****768224
12/01/200111/10/2001
 Brakes squeaked, transmission slips out of gear when coming to a stop and the transmission pump is leaking, sometime do not shift into high gear, inspect engine and discovered excessive dripping from the vicinity of the fuel injection system. intake manifold gasket was leaking/repaired.
08/19/1999107/24/1999
 Transmission gear selector was able to be engaged by child and vehicle rolled, keys were in the ignition and child turn selector without engaging brake. mjs
POWER TRAIN - AUTOMATIC TRANSMISSION
02/04/20051404502
 I have a 96 chrysler t&c van the transmission was replaced almost 30 months and 38 k miles ago after it broke a shaft on the inside at 101k miles. came to a stop at conner went to go forwarded and the van was in neutral in gear position. dealer did not want to open it up just replace with new remanufactured from chrysler. said they were all doing that. now the replacement unit just broke a shaft for the third gear (bad weld). this is on a transmission with only 38525 miles on it. this was a new transmission when it came out in 1996 and now with 2 broken shafts on two transmissions in the same van, what is wrong with their product and this picture? who would of tunk it? i placed 165k miles on a 1991 dodge dakota without any transmission problems. what happens if the shafts break when someone is trying to get on the highway in front of 70,000 lbs of moving truck? trucks do not stop on a dime. do you want your family in that kind of scenario? i do not think that most of voting americans do either. i live in a city, which has at seven out of the top ten of the most dangerous intersections in the entire state of alabama. when you place a car into drive, you expect it to go most all the time. you do not want to have to think am i going to be in an accident or maybe kill my family because the transmission is going to blow up, breaks welds, or break a shafts if i pull out now or not. *jb
08/30/2004109500104/24/2002
 While driving at highway speed, transmission violently downshifted causing temporary loss of control. a complete rebuild of transmission is underway.*ak
06/17/20034
 Consumer has made four transmission replacements on 1996 chrysler town and country mini van.*mr *cb
06/10/20041310002
 While driving the transmission failed and the vehicle was unable to shift gears. transmission was replaced twice, however the problem recurred. *ak the horn airbag and cruise control have been replaced. the vehicle had brake problems. the dealer determined that the front brakes were at 45% but the rear brakes were at 70%. the dealer cleaned and adjusted the brakes. the a/c failed, the dealer replaced the fan module. the power door locks failed. the cd player doesn't work. the low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. this problem has been checked three times but the dealer said they seem correct. the passenger seat broke. the starter failed and as a result the vehicle would not start. the steering pump failed and as a result the steering wheel became tight when making turns. the rear heater lines were leaking. the water pump leaked. *nm
04/29/20046
 Windshield wipers activated usually after a turn was completed. this affected visibility of other vehicles. also brakes and transmission failed. dealer replaced four times the multi function switch/ brake pads/ rotors, and drums; transmission was replaced twice in the last two years, all at consumer's expense.*ak
06/26/200295263104/30/2001
 I purchased a used 1996 chrysler town & country van with a 2 year extended warranty. shortly after purchasing vehicle, i noticed a whirring sound followed by hesitation when putting van into drive or reverse. dealership where i made purchase took van for a test drive and reported to me that that was normal. i went in again about a year later, while it was still under warranty, and complained of the same problem. this time they put it through some diagnostic testing and concluded no problem. i have this in writing. well one year and one month to the date the transmission went. no longer under warranty, i had to pay for the repairs, they, however did not get my money. i took them to small claims, but lost. according to click and clack, as long as it was complained about under warranty they are still obligated to fix it. i did forget about complaining to the dealership about this matter. i remembered after picking my van up from trans. shop. that's why i took the dealership to court. do i have any rights left regarding this matter? please contact me and let me know, before i end up with an ulcer.*ak
500001
 While driving at any speed automatic transmission suddenly drops into second gear. when this occurs rpms rev up to 3000. although the manufacturer is aware of the problem, a remedy has not been found.*ak
09/09/2003740002
 While driving 20 mph the vehicle stalled. had taken vehicle to dealership, and mechanic said that problem is due to transmission. *ak
80783201/01/1999
 Consumer called complaining about transmission problems. in a time frame of two years transmission has been replaced twice. manufacturer was contacted, and stated that there was nothing they could do, and advised consumer to call the nhtsa to place a complaint. also, dealer contacted, and advised consumer to call the manufacturer.*ak
08/16/20036340003/20/2003
 The airconditioner continues to malfunction after several attempts to fix it by my mechanic. after the second setting the van begins to overheat.the clutch in the transmission failed after 63,500 miles.*ak
02/19/200374200111/09/1995
 Transmission failed at 74,000, putting a big hole through the transmission case. transmission was a604. (at 64,000 the transmission cooler lines were replaced because they were leaking. a month later noticed some leakage but dealer couldn't find anything and told us to keep an eye on it, didn't notice anything until leakage and failure at 74,000) also a/c has leak somewhere, would be very expensive to find and fix.*ak
1
 While driving at any speed and without warning transmission blewout, causing a distraction to the consumer. *ak
05/23/200312043805/19/2003
 Chrysler has known about the differential pin problems in it's 41/te(a604) transmission for years. the remedy of proper lubrication is simple. they refuse to fix it and refuse to help owners who must pay for the repairs. these transmission need to be recalled and repaired before they break and knock a hole in the side of the transmission case creating a very expensive repair. i can give you the details of my individual case if you require it.
3053
 While driving at highway speed the transmission failed. consumer could hear a whistling noise, and when applying the brakes the vehicle vibrates excessively.
03/07/20034
 The transmission failed four times and the starter failed once. *ak *nlm
1
 The transmission or sensor device caused the vehicle to stall out when placed in gear. *jb
12/05/2002107/15/2000
 The rear axle pin became loose, and shot out of the transfer case, which caused the transmission to fail.*ak *jb
02/19/20038688707/20/2002
 1996 town & country van - automatic transmission failed. *nlm
210/01/2095
 No summary. dt
10/07/2002
 While driving, consumer applied gas, but vehicle will not accelerate. consumer had vehicle towed to the dealership, who indicated that the automatic transmission had blown. please provide more details. ts
05/28/2002307/01/2096
 No summary listed for above vehicle. *ak
03/20/20011
 The vehicle caught on fire, the consumer stated that the fire started in transmission, the insured stated the transmission was replaced in july of 2000. claim number 55-s335-708. *yh
03/20/20001
 Consumer feels fire started in the transmission, claim # 33-s335-708, nlm
03/20/20011
 The vehicle caught on fire, the consumer stated that the fire started in transmission, the insured stated the transmission was replaced in july of 2000. claim number 55-s335-708. *yh
07/28/20014202/29/1996
 Inside sidewall on left front wheel suddenly split away. on four different occasions while driving the transmission suddenly downshipt without any warning to a lower gear causing the speed of the car to immediately drop from 65-70 mph to 50mph or less and on other occassion the transmission lockup, problem diagnosed as relay control for tcm, replaced, to no avail. transmission leaks oil and other fluid, replace shat seal,gasket and resealed pan. replace fuel gas tank to achieve reliable fuel gauge measurement. steering locks up especially on hard left turn, replace rack and pinion.
 Transmission has been replaced 4 times due to a pin within differential unit that punctured aluminum casing, causing transmission fluid to leak. please give any further details. please add vin. *ak
 While driving at highway speed vehicle dropped into second gear and suddenly jerked. vehicle had to be driven in 2nd gear the rest of the way. dealer has not seen vehicle. *ak
 Vehicle would jerk into high gear very hard due to faulty transmission. transmission has been replaced twice, and currently jerking hard from low gear to high gear. *ak
03/20/20001
 Consumer feels fire started in the transmission, claim # 33-s335-708, nlm
12/24/2001
 Automatic transmission does not shift gears properly. dealer has been contacted. please provide further details.*ak
01/05/2002204/01/1998
 There have been 2 transmission failures with this vehicle. one at 58,000 miles and the other at 86,700 miles. chrysler assisted in payment on the first failure and would not on the second. there apears to be secret warranty for some who take the time to complain. the safety issue is stoppage on the highway. we are lucky to be in a smaller town and traffice is slower and less of it. the secondary concern is the cost. we have spent $2800 in repairs to the transmission. the reputation is so bad that we have looked at making a trade of this vehicle and the first thing mentioned by the salesman was hows the transmission'? so we pay for the factory defect again in resale value. the situation was discussed with the local dealer and the company with no assistance. i would have never expected 100% repayment as i did use the van for transportation. the second report is the windshield wipers coming on at the worst time. like a sunny day in traffic! too much fidiling around to make them stop is distracting. they may be fixed now with the second multi function switch. it was worse when cold. we are very disapointed in our investment made and the dealer that made the repair. i think they are sheding 25000 employees - i wonder why!!!
01/01/2002
 Automatic transmission cannot shift into high gear. dealer has been contacted. please provide further details.*ak
09/01/20019905/01/2001
 The trashy transmission has been rebuilt twice, and when it downshifts from 4th gear to second gear, it gives a big push, a push big enough for u to hit someone from behind if you do not have your foot firmly on the brake pedal. also, the emergency break is the kind you push down with your foot, and it just springs back up when you step on it.the transmission type is 41te, and i have doen my research on it. chrsyler needs to do something, but what i am telling you is safety related.*ak (tiresize: 205/65/r16)
01/02/2001206/01/2000
 Second transmission less than 100,000 miles on van - first factory repair incomplete and parts missing. *ak
07/30/2001
 Without warning vehicle shifts down to a lower gear at highway speeds, causing vehicle to drop 15 to 20 mph. vehicle has been repaired by the dealer. however problem has reoccurred. please provide additional information.*ak
11/26/2001112/01/1995
 Transmission failure @ 70,000 miles needing complete rebuild for $1,600 - even though the transmission had been serviced by chrysler in jan. 1999 @ 38,249 miles. both the chrysler dealer in west virginia (location of failure) and the selling (home) chrysler dealer knew immediately what the problem was when first hearing about it: my guess would be plannetaries are completely stripped was the chrysler wv mechanic comment upon just looking at the van. spoke with many town & country owners since - this is a very common occurence on town & country - how can there not be either a recall or a class action suit with that many known failures on a known weak component ? if chrysler/benz will not monitor themselves shouldn't the government intervene ? (tiresize: p215/65/16)
06/12/2001305/06/2000
 There was a gas leak coming from gas tank. took vehicle to dealer, and they replaced seal. it only lasted 60,000 miles, and leaked again, vehicle had been back to dealer 3 times for same problem. consumer felt this was very dangerous, it could cause a fire. *ak consumer also stated the transmission went out.*slc
06/15/2000201/01/1996
 Differential unit blewout while driving putting a hole in the transmission case the company wants me to pay 2/3 of the total to fix it, and i think the problem came from the rebuilt transmission they put in last year, my problem is the vehicle is 5 years old and to go thru two transmissions just dont make sense expecially at the owners expense. apparently there is a ploblem somewhere in the differential and the transmission for this to happen not only to be but other owners of the same vehicle for the same year they are telling me they wont know if it is there fault unless the open the area up to see what happen but i have to agree to pay for that to happen i dont think i should have to pay for there mistakes this is not the first time this has happen i owned a town@country before and had to put 2 transmissions in that thinking because they came oput with a new style and presumable a better vechicle i decided to give them another try. please help me in this or provide me with who can help me in this matter. thank you debra c jacob. *ak
06/01/1996
 Horn fails to work along with an air bag warning light that doesn't turn off; transmission of the car had to replaced in less than four years; electrical systems in the car acts rather sporadic, radio turns off and on by it self; air conditioning no longer works/ hose failed radiator , and water pump had to be replaced
08/09/200108/01/2000
 I bought this vehicle used at 68,000 miles. transmission self-destructed after i put 9,000 miles on it.*ak
06/27/2001
 Differential blew out while driving and putting a whole through transmission case, destroying flywheel/ blew out transmission, and killed engine. dealer has been notified. please provide additional information.*ak
111/01/1995
 No summary listed for above vehicle. *ak
12/04/19972
 While driving the transmission dropped causing the vehicle to stop suddenly due to a bad pin, on another occasion the driveshaft broke causing the vehicle to not go into gear. nlm
06/22/2001
 Consumer noticed oil leak under vehicle. a pin got into transmission and caused it to leak. contact dealer please add vin . *ak
05/28/20011
 Transmission locked up while driving 50mph without warning. dealer has inspected vehicle, and will replace transmission.*ak *slc
2
 The automatic transmission failed twice and the transaxle assembly failed once. nlm
09/01/1996
 Multiple failures in other areas of the vehicle not listed. no safety defec tlisted. *ak
01/11/2000105/01/1996
 Transmission failed when starting up at a stop light. dealer paid parts for replacement trans.
05/02/200003/01/1999
 1st failure: transmission shifted into limp mode without prior warning while driving on a major interstate. 2nd failure: engine quit without prior warning while driving late at night on a rural two lane highway.
11/20/2000105/01/1996
 We have had to have the whole transmission rebuilt and/or replaced in nov. we also had to take our vehicle bach within 1 week to have more trans. work done even after it was replaced. now it back in the shop for a water pump leak and a thermostat, along with replacement of the lines to the cooling system because they are cracked, along with another round with the belt and tensioner that we had replaced in april of 2000. we also have had the electrical rely replaced 2 times and we are wondering if we will have to replace it again after a year of use. we are so fed up with this vehicle right now that you can not even imagine. for the past 4 months it has set in our drive way because we are afraid to drive it..... we are now wondering when it is driven what is going to happen to it next. we are not to happy with having to put all this money in a vehicle that is 5 years old and 62k miles. we have all the service records on this vehicle if you need them. please respond to this complaint and investigate the problems futher. as it looks there are lots of people that have complained about the same problems as i have.
02/19/2001212/01/1998
 The original transmission in this van failed at 21,800 miles. a brand new transmission (not a re-manufactured unit) was installed just before we purchased this van in dec. of 1998. this second transmission is failing and needs to be replaced, with only 17,700 miles on it. chrysler has offered to pay for half of the replacement cost, but new transmissions should last more than an average of 19,750 miles.
12/23/2000106/01/1999
 Transmission failure and had to have it replaced. *ak
01/28/20011
 Failure due to defect (not wear), driving power is lost without warning, oil spills out bottom of transmission through large hole.*ak
11/11/1999107/01/1998
 Automatic transmission occasionally would not shift into overdrive. often occurred after deceleration from highway speeds. only way to know was to observe engine rpm. sometimes could reset by pulling off to side of road and turning engine off for a few minutes, then re-start. first remanufactured transmission also had problems. second has been okay. wipers on intermittent settings would wipe several times in a row, then not wipe for an extended period. created visibility problems. first repair replaced multifunction switch. this didn't solve problem. second repair replaced wiper motor. noticed that the heater was not working. shop determined the evaporator was not working correctly due to leaks. only way to replace evaporator is to remove instrument panel; very expensive and time consuming.*ak
01/06/2001
 While driving vehicle went to 25 mph and would not go pass that speed. took vehicle to dealer, and they said that transmission needed to be replaced.*ak
12/07/200008/01/1999
 Without any warning or prior symptoms, car slipped into a neutral-like state while cornering at 5-10 mph. couldn't get back into any gear, forward or reverse, aalthough transmission shift lever operated normally. aaa towed to my normal service shop -- they advised me xmission was shot $1880-2200 repair estimate. transmision shop confirmed diagnosis and did rebuild for $950. *ak
12/09/20002
 Failure was preceeded by a leak 10 days before total failure of transmission. *ak
09/06/2000102/01/1998
 O - rings on fuel tank failed also; chrysler took no part in $500 repair of transmission;windshield wipers coming on by themselves again less than two years later. *ak
11/23/2000105/01/2000
 Transmission problems have been known to occur on these vehicles and chrysler has done nothing to my knowledge to correct this problem from occurring. i strongly think that in the right coditions it would cause a fire hazard. the transmissions are known to break the differential pin and shatter the case allowin fluid to come in contact with a hot exhaust system. i would be my opinion that they should recall these vehicles and repair this problem. *ak
10/01/200010010/01/1996
 Almost everytime when driving the van at around 40 mph, engine speed around 2000 to 3000 rpm, and suddenly reducing the speed due to traffic condition, the transmission became disengaged and could not engage again if i pressed the gas paddle and wanted to resume the speed. released the gas paddle completely then re-pressed it would not help. so the van eventually would come to a stop in the middle of the road, or go backward if it is up-hill. only if i pressed the gas paddle very hard and made the engine free-running reach 4000 rpm, the transmittion could suddenly engage again, which caused a very rough acceleration. this problem became more and more server and frequent within a month (now almost every time i slow down then accelate, and it also happens at very low speed). i think this is very dangerous and i will bring the van to a dealer as soon as possible. i wonder if this problem could be treated as safety defect. thank you very much. *ak
1
 Transmission failed. *yh
07/13/2000107/01/1995
 Transmission was leaking.... dealer said to find problem, they would have to open case [ for $ 600+ ]... they said to guarantee any transm work, they would only do a total rebuild. i had an extended warrantee for 70mths/70,000 miles i was 3,000 miles out of warrantee... called chrysler and got no help... this rebuild cost $ 638.93 in parts / & 1,100.00 in labor = $ 1,779.11
106/01/1995
 Transmission failed,a/c failed, wipers wouldn't shut off, sporadic electrical failures
09/01/2000302/01/1998
 Transmision: internal failure. transmision replaced. water pump: leaking and belt tensioner bearing failed. both replaced. circuit panel: instrument panel (guages) works intermittently. circuit board replaced
09/13/2000206/01/1995
 Transmission failed for second time while minivan was being driven.*ak
08/13/2000
 No summary
09/11/19980
 Windshield wipers work intermittently. also, while driving vehicle would miss repeatedly down the road. consumer stated it was transmission. *ak
08/13/2000
 No summary
07/20/19982
 Transmission failed twice. yh
07/07/2000104/01/1996
 We purchased our town and country van new and have numerous problems with different componments of the van. this problem was the icing on the cake. although the van has 111,000+ miles, we would not expect to have this type of a problem already. especially considering the cost of the vehicle. after doing some research on the internet, it is obvious that chrysler definitely has a problem that they are unwilling with the transmission that they are unwilling to admit or make right with consumers. corporations should be held responsible for their actions, not be able to sweep them under the carpet. we are awaiting estimates for the repair of our vehicle. i will contact chrysler tomorrow to voice my dissatisfaction. i have received two recall notices on this vehicle--none of which indicated a problem with the transmission.*ak
08/15/1999108/01/1996
 Transmission has failed twice requiring total replacement each time. it took the dealer 3 tries to get the last replacement installed properly. we sold the van since we don't feel we can depend on it. *ak
05/02/2000111/01/1999
 1. automatic transmission failed at 62,038 miles, not under warranty. this seems to be an ongoing problem with chrysler for which they have not assumed any financial responsibility. 2. wipers come on inexplicably. per lemon aid web page, this problem is reported to be widespread with chrysler vans. 3. power door lock on right rear passenger door locks and will not open automatically, either via driver control or remotely. *ak
07/09/1998201/01/1996
 Driver side strut failed twice. both times resulting in loss of control of vehicle. repaired under warranty. windshield wipers operate intermintently resulting in degraded visibility during rain storms. battery exploded while starting vehicle spreading acid throughout engine compartment. transmission failed while engaging causing car to leap forward into traffic.
03/27/20000
 While at a stop sign and in gear consumer presseed on gas and vehicle would not move, it died out. *ak
04/23/2000109/01/1995
 We were driving 35mph when the van jerked and began gushing transmission fluid. i managed to get off the road.*ak
05/09/200006/01/1996
 We have had issues with the transmission of this van since it was purchased. leaked fluid, dealer was unable to find cause; had a noise on gear selection and delay before engaging into gear , blamed on low (1quart) level of transmission fluid; continued to have a slow leak as evidenced by fluid on garage floor; still no reason found; transmission failed on highway 476 at 60 mph; now being replaced by same dealer who could never find a problem, although the leak continued. this will now cost us close to $2500.00 to replace. i am very disappointed in the dealer and the van's performance. the issues have continued on with this van, never coming to resolution until now with the failure of the transmission.
11/13/1998112/06/1996
 Air conditioning does not let out cool air. also, transmission will not go into 3rd gear. took vehicle to dealer ,and had to have transmission replaced. *ak air conditioner evaporator and compressor failed. *yh
12/01/1999109/11/1995
 Transmission replaced at 85,500 miles. *mjs
210/01/1995
 Transmission failed twice. yh
07/01/19990
 Engine mounts cracked within six months, and car started making a knocking noise. there were no warning lights. also, bearings on the bottom of the motor broke, and vehicle needed a new motor. while car was under warranty the transmission went out. vehicle is still having problems with transmission leaking. dealer refused to fix vehicle under warranty. *ak
03/22/2000106/13/1998
 When driving at any speed transmission would make a noise and began to jerk as if the gear was stuck, transmission suddenly gave out, would not move. dealer has been contacted.*ak *ml
08/01/1999106/14/1996
 Transmission failed. mjs
01/01/1999111/01/1998
 Transmission is leaking due to a crack on factory grinding point, and also leaking through seals.*ak
03/08/200007/01/1995
 Brakes failed every three months, and transmission went out around christmas time. windshield wipers come on intermittently. *ak *ml
03/08/2000
 Windshield wiper blades turned on by themselves, and door would not latch at times. also, transmission/ fue lines/gas tank, and air conditioner went out and were replaced. aftet warranty expired, thermostat overheated, causing a fire. owner said vehicle has been a constant problem since purchasing it. *ak
02/17/2000104/01/1996
 N0 summary listed for above vehicle. *ak
11/20/1999206/01/1996
 Vehicle vibrating above 45 mph chrysler said it was the tires, michelin said it was the vehicle. we got 25%off the cost of new tires on 02/04/99 under a low speed wobble service bullitin notice. transmission is a joke. have had vehicle in time after time since 11/14/99 for incomplete work , tools left on the engine!! transmission fluid and radiator fluid leaking the day after picking up the van. we asked the dealership to check items that another auto shop checked and said needed fixed under the warranty and the dealership told us the other shop didn't know anything that they weren't a dealership! after putting the motor back together, one of the asked to fix components was broken after all and had to be fixed. we are still experiencing problems with hick-upping while at a stop also a wanting to stall and holding back feeling. this has to do with the coil pack (we feel0 , that we have asked them to check and looking at the forms received back, it hasn't been. i have asked repeatedly for my copies of the work needing to be done sheets, and have yet to receive them. i have made complaint to the manufacturer and have asked for the regional manager to contact me, but that hasn't happened yet. this was done on approx. 02/08/00, today is 02-25-00. *ak( dot number: tire size: 21565t16mn )
 While driving the hub within the transmission broke, preventing the vehicle from going into second and third gear. consumer has contacted dealer. dealer noted that due to the problem transmission needed replacing. please provide any further details. *ak
12/03/1999101/01/1996
 Transmission failed. nlm
04/25/1996304/01/1996
 Vehicle stalled on the road due to transmission failure. yh
12/01/1995
 Transmission disintegrated with parts sent through case, wipers have had persistent problem with turning on with no apparent cause, gas tank was replaced due to recall, but still shows empty at 16 gallons
12/02/199906/01/1998
 We have only owned this vehicle for one and a half years for these safety issues to arise leads us to believe there has been more problems with the vehicle than we are aware of. also in checking other complaints the safety issues seem to be similar to others that have been posted.no safety defec(s) listed in summary. *ak
05/24/1999109/01/1996
 This vehicle had also had at least 3 significant recalls on it... it is a piece of junk. no safety defect(s) mentine din summary. *ak
04/25/1996304/01/1996
 Vehicle stalled on the road due to transmission failure. yh
11/24/199907/01/1999
 Transmission failed locking into limp in mode destroying the transmission. left me stranded on the interstate on a holiday week. almost was hit as lost power in interstate traffic.
09/07/1999110/01/1995
 While driving the van at approximately 45 mph, the transmission simply destroyed itself with no prior warning. upon inspection by a qualified repair shop, the transmission was deemed beyond repair. it had to be replaced at a cost of $1,600. the repair shop is an authorized repair shop for chrysler through our local car dealer-thornton chrysler dodge in florence, alabama. i contacted their warranty manager about a claim as they van had 73,000 miles. at the original time of purchase, i had purchased an extended warranty package for 7 year/70,000 miles. he made it very clear that they would not touch this issue as the van was 3,000 miles over warranty. he also made it clear that they would not have covered the claim if the van had 70,500 miles on it. i was very dissatisfied to say the least. since that time, i have come across a number of people who have had similar failures on chrysler vehicles. i am writing this to you today as a result of reading the october 1999 consumer reports which further supports my claim that this was a premature failure of a major component and also a reoccurring failure of which chrysler should be responsible. my wife and children were in the van at the time and are very fortunate to have been on a rural highway as opposed to the interstate or in busy traffice at the time of failure. if this complaint should be addressed elsewhere, please let me know by phone or e-mail if at all possible. thank you for your help. sincerely, terry thomas
10/08/19990
 Transmission runs hot, causing the seals in the transmission to harden and crack, resulting in a leak. *ak
 Transmission is leaking from the o-ring seal and is slipping when changing gears. dealer has been contacted. *ak
01/18/1999101/01/1996
 Transmission slipping. transmission control module and solenoid pack shorted. replaced transmission control module and solenoid pack and flash programmed controller for updates.
09/01/1999101/01/1996
 No summary.
09/13/1999201/01/1996
 1)transmission failure - codes 36, 53, 54 found in system. seals & clutches, carrier gears & trs sensor replaced. transmission assembly disassembled for recondition. 2)driver side air bag - clock spring assembly replaced to correct air bag light.
03/23/1998101/01/1996
 Auto transmission failed and was replaced after 46,856 miles. fuel gauge reads empty when 5 or 6 gallons remain - tank replaced, problem never fixed. windshield wipers will come on by themselves, switch replaced problem still exists. electric cooling fans failed, module and relay replaced. driver window moter and regulator failed. air conditioning compressor leaked, a/c hoses leaked all new system put in.
08/26/199911/01/1998
 I bought this car 9 months ago from a chrysler dealer it only has aprox. 47000 miles on it and they want 1800.00 to fix it! i just paid them 20,000.00 9 months ago! i'm upset!!
08/14/1999104/01/1999
 The car was purchased after returning a new car (1998 saturn sw1) back to the saturn dealership that had gone through fuel injections and had rotor problems that saturn would not fix. they gave me an option to purchase another vehicle as they said they may not be able to provide a new vehicle to replace the one year old wagon that was a lemon. i feel due to where the van originated from (virginia), and the last owner was in alabama and i purchased it in washingtion that possibly the odometer may have been reversed back. the transmission should not go out at 53,000 miles (3,000 miles after purchase). i spoke to four dealerships in seattle area who were no help. the service managers at each dealership was rude and said it was not their problem. from the research i have done on chrysler transmissions this has been ongoing issue with consumers. i now have to pay $2200.00 + to get the transmission rebuilt. i want all vin inspections from each state that this van has been titled to see if the odometer was indeed turned back or if this is a defect that should be recalled. i need assistance as i have done all that i can to get answers with little assistance from both chrysler and saturn. thanks much for any and all details you can provide. a recall should be done on this transmission if many consumers have had the same problem on a vehicle with less than 100,000 miles.
02/20/1999102/01/1997
 Transmission made grinding noise under 30 miles per hour. told it was the differential. we had the towing package and have never towed anything. replaced at dealership for $2100. air conditioner evaporator has a hole in it. have not repaired yet. other minor problems: oxygen sensor replaced, water pump replaced, windshield wiper control replaced, air bag component replaced. *ak
04/01/199910/30/1998
 At 51,000 miles the transmission has malfunctioned and was replaced with a new one which also malfunctioned after only nine days. cause unknown. *ak *ml
07/20/19982
 Transmission failed twice. yh
02/01/1997
 While driving at 65 mph vehicle jumped from drive into reverse at high speed, causing the consumer to hit a house sideways. dealer stated there wasn't anything wrong with vehicle, and dealer can't determine the problem. *ak
03/14/1999506/01/1995
 Transmission in this vehicle has failed 5 times; repaired once; replaced 4 times. most recent replacement 1/20/99 at 58000 miles. this failure characterized by transmission explosion with high speed projectile from transmission case destroying differential and starter. car became unable to control and accident was narrowly avoided. if this occurred at high speed injuries would have been unavoidable
01/01/1999112/01/1998
 While driving transmission completlt locked up with no warning causing car to skid to a stop
05/19/1997109/01/1996
 Transmission vibrates on 1/2 upshift, dealer could find no reason for it. emergency brake cable broke, had to drive six weeks without emergency brake before dealer got replacement part to install
11/14/1998
 The consumer has been experiencing problems with automatic transmission. while driving they hear a loud banging noise and lost all transmission power. the manufacturer has been contacted. *ak
08/01/199808/10/1996
 Automatic transmission in both levels 3 and low l gears did not respond or gear down while decending mountain areas.
03/22/199810/02/1995
 Transmission broke/replaced.
08/01/1995108/01/1995
 Transmission failed.
04/01/1996101/13/1996
 Transmission would not shift properly.
01/21/1997107/01/1996
 Transmission failed, causing accident.
12/12/19953
 While driving any speed, especially at 55 mph or greater, transmission downshifts into 2nd gear, nearly causing a dead stop/ loss of vehicle control. *ak
 Auto transmission; while driving 55 mph, power lost (stalled immediately) to acceleration due to a clip falling off transmission. please describe details. tt
01/03/1996
 Automatic transmission was replaced after 7.5k miles, owner experience automatic transmission fluid leakage indicating automatic transmission problem. tt
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
01/31/200350000500
 On numerous occasions the vehicle will intermittently fail to shift into o/d. it may drive fine for days and then lock in second gear. manually changing the gearshift does not override the failure. the onboard computer does not log the failure. it does capture the manual shifting event. the only way to correct the probelm is to turn off the van and start it back up. this could correct it for several days or it may recur withing minutes. totally random. occurs at any time, night or day. it often occurs during accellerations following turns. this situation is extremely dangerous especially when accellerating onto the freeway during rushhour traffic. we have to pulloff into the emergency lane, shut off the van, restart it up, and merge back into high speed traffic. it is extermrly frightening for my wife especially while transporting my two young boys. the chrysler repair shop could not get it to fail and thus nothing was done. aamco looked at the transmission and indicated the transmission and fluids were fine. they also could not get the transmission to fail.
07/28/20014202/29/1996
 Inside sidewall on left front wheel suddenly split away. on four different occasions while driving the transmission suddenly downshipt without any warning to a lower gear causing the speed of the car to immediately drop from 65-70 mph to 50mph or less and on other occassion the transmission lockup, problem diagnosed as relay control for tcm, replaced, to no avail. transmission leaks oil and other fluid, replace shat seal,gasket and resealed pan. replace fuel gas tank to achieve reliable fuel gauge measurement. steering locks up especially on hard left turn, replace rack and pinion.
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
08/17/1999108/01/1996
 Repeated automatic transaxle failure. a well documented problem with the chrysler mini-vans. *ak
03/25/1999
 The pin that is attached to the retainer clip slipped and scarred the aluminum, causing a leak in the tranfer case which may cause a fire and engine problems. please provide further information. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
05/21/20021
 Consumer states that while the vehicle was idling in park a child was able to shift the lever into resulting in a collision.*jb
02/18/2002101/01/2000
 Vehicle was idling in park when the gear shift was knocked into reverse. passenger inside vehicle quickly shifted vehicle back into park. consumer has contacted dealer and manufacturer. *ak *jb
04/26/2001
 While parked and still running, back pack on 7 year old son hit transmission shift lever and caused vehicle to run into garage. dealer / manufacturer were not notified at this time. feel free to provide any further details on this matter. *ak
02/01/20011
 Consumer had the vehicle running and one of the children was reaching for something and hit gear shift out of park. there was no accident, but consumer assumed there was interlock system on vehicle. dealer stated that they were not requested by government to put interlock system into vehicle.*ak *slc
02/19/20011
 Vehicle was parked, and consumer's daughter fell onto gear shift and put vehicle in motion. dealership was aware of problem.*ak *slc
08/19/1999107/24/1999
 Transmission gear selector was able to be engaged by child and vehicle rolled, keys were in the ignition and child turn selector without engaging brake. mjs
09/14/1997110/01/1996
 Gears can be shifted from park to reverse without depressing brake pedal. accident resulted from gears being accidentally
06/30/1997101/01/1996
 There is no interlock system, allowing gears to be shifted without applying brakes. lack of this interlock system was the cause of an accident.
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
08/05/2000102/01/1998
 Torque converter spline was stripped out because of metal fatigue. *ak
POWER TRAIN - AXLE ASSEMBLY
02/02/200491000103/10/1996
 While vehicle was in the car wash, the left rear axle broke. the dealer determined the rear left axle broke due to rust. *ak *jb
2
 The automatic transmission failed twice and the transaxle assembly failed once. nlm
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
06/11/19961
 Transmission seals failed.
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
 Transmission has been replaced 4 times due to a pin within differential unit that punctured aluminum casing, causing transmission fluid to leak. please give any further details. please add vin. *ak
12/24/20011
 While traveling approximately 60 mph there was a large booming noise that came from under vehicle, and vehicle suddenly lost all power. dealership examined vehicle and determined that differential unit exploded, and has to be replaced. please provide any additional information / documentation.*ak
06/15/2000201/01/1996
 Differential unit blewout while driving putting a hole in the transmission case the company wants me to pay 2/3 of the total to fix it, and i think the problem came from the rebuilt transmission they put in last year, my problem is the vehicle is 5 years old and to go thru two transmissions just dont make sense expecially at the owners expense. apparently there is a ploblem somewhere in the differential and the transmission for this to happen not only to be but other owners of the same vehicle for the same year they are telling me they wont know if it is there fault unless the open the area up to see what happen but i have to agree to pay for that to happen i dont think i should have to pay for there mistakes this is not the first time this has happen i owned a town@country before and had to put 2 transmissions in that thinking because they came oput with a new style and presumable a better vechicle i decided to give them another try. please help me in this or provide me with who can help me in this matter. thank you debra c jacob. *ak
06/27/2001
 Differential blew out while driving and putting a whole through transmission case, destroying flywheel/ blew out transmission, and killed engine. dealer has been notified. please provide additional information.*ak
12/25/2000108/01/1998
 The differential pin, bearing pin for the center spider gears cracked more toward one end or closer to an end vs. at the center, the now two piece pin protrudes from the differential cage and wears through the case on the bell housing side ,and a transmission fluid leak appears that is extremely similar to a front seal or front pump leak. once the hole is present the differential pin segments strike the edge of the opening and wear the hole large enough for the longer of the two segments to protrude and stop the entire drive line, engine, transmission and front wheels and axles instantainiously. this failure occurred at 25 mph, and was like hitting a brick wall. the transmission is a 41te. the dealership representative stated completely off the record that they have seen a large influx of this failure in these vehicles with the 41te with mileage averaging 65000, as little as 15000, and as many as 100000. if we were at highway speed when the pin let loose and locked the drive line, the vehicle would have been uncontrolable due to the locked front wheels. chrysler has changed the designation of the a604 to the 41te in a cheap attempt to separate litigious action in progress by older van owners, from the owners, of the newer or latest body style. the 41te is the same design deficient transmission as the a604 with at different designation (ultradrive automatic). having purchased replacement transmissions for two of the three chrysler minivans we have owned, and having listened to innumerable persons i've met that own or have owned a chrylser/plymouth/dodge minivan tell of replacing their transmission, it's more than time for the federal government to protect the public from this lecherous and unsafe company. the failure of the differential pin is more than a nuisance repair, it is a hazard that will kill. chrysler needs to be taken to task to recall, redesign, retrofit and repair the fleet now, before someone is needlessly killed.*ak
02/20/1999102/01/1997
 Transmission made grinding noise under 30 miles per hour. told it was the differential. we had the towing package and have never towed anything. replaced at dealership for $2100. air conditioner evaporator has a hole in it. have not repaired yet. other minor problems: oxygen sensor replaced, water pump replaced, windshield wiper control replaced, air bag component replaced. *ak
06/20/1999
 Driver heard a loud bang and a grinding noise while at a stop and vehicle shot forward. driver was able to driver vehicle home. when vehicle was checked by a mechanic, he discovered that a hole was blown in the differential which, in turn, caused a hole to be blown in transmission. vehicle will be repaired. parts are on natonal back order. *ak
POWER TRAIN - DRIVELINE - DRIVESHAFT
12/28/19961
 Automatic transaxle failed causing vehicle to loose speed on the highway after it was repaired for a crack.
06/01/1996
 Transmission failure, at any speed vehicle will down shift into a low speed, causing to vehicle swirl and loss of power in for repairs 3 times . *ak
POWER TRAIN - MANUAL TRANSMISSION
07/28/20014202/29/1996
 Inside sidewall on left front wheel suddenly split away. on four different occasions while driving the transmission suddenly downshipt without any warning to a lower gear causing the speed of the car to immediately drop from 65-70 mph to 50mph or less and on other occassion the transmission lockup, problem diagnosed as relay control for tcm, replaced, to no avail. transmission leaks oil and other fluid, replace shat seal,gasket and resealed pan. replace fuel gas tank to achieve reliable fuel gauge measurement. steering locks up especially on hard left turn, replace rack and pinion.
10/06/20001
 The vehicle stalled abruptly while driving in heavy traffic. *slc
01/11/2000
 Transmission has been replaced two times. dealer says they don't know why it keeps going bad, and they can't stop it from leaking. *ak
411/26/1995
 I have had numerous problems with this car, including the car seizing up while i was on the road with my family, necessitating a new engine, i also have needed a new transmission, the windshield wipers go on and off by themselves, the brakes need constant replacement (i have had them replaced 6 times), and chrsyler could care less.
05/22/1997
 Transmission cooling unit and lines leak, causing vehicle fire. *ak
1
 Transmission failure.