Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
24069705/30/199751939Front hvac blower motor resistor connector service. *tw07/17/1997
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
955010/01/199546187Service action applies to vehicles built at windsor prior to sept. 25, 1995 (mdh 0925xx) with sunsreen glass(sales code gae) and without electric rear window defroster(sales code gfa). replaced the hvac control with revised hvac control p/04/25/1996
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
236595REVA12/01/199523-65-9546497Bulletin supersedes tsb 23-65-95, dated nov. 3, 1995. some vehicles may have the power vent window actuator separate at the ball and socket joint. bulletin involves replacing the power vent window actuator socket on the rear quarter glass04/25/1996
VISIBILITY - REARVIEW MIRRORS/DEVICES
2303400A12/15/2000233400616727Subject regarding outside mirror glass replacement. *tt03/08/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
230150204/01/20022302701634077Subject regarding outside rearview mirror glass replacement. *slc09/27/2002
230270109/21/20012303400625650Subject regarding outside rearview mirror glass replacement. *tt11/30/2001
VISIBILITY - WINDSHIELD
23599812/11/1998603158Windnoise around fron door glass, especially at top of the b pillar. *ak11/17/1999
VISIBILITY - WINDSHIELD WIPER/WASHER
08319807/24/1998602317Front windshield wipers self-activate while driving or will not turn off. *yc10/26/1998
08319806/26/1998601563Windshield wipers self-actuate while driving or will not turn off. *ak08/10/1998
081597A06/13/199752534Windshield wipers do not park properly and/or wipe in the intermittent mode properly. *tw08/14/1997
08159704/04/199751963Windshield wipers do not park properly and/or wipe in the intermittent mode properly. *tw07/17/1997
083695REVA12/01/199508-36-9546495Bulletin supersedes tsb 08-36-95, dated aug. 25, 1995. windshield wipers will turn on while the switch is in the 'off' position while driving, or when turn signals and/or headlamp beam select is actuated. wipers will not turn off w/ igniti04/25/1996

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
09/05/19961
 Weather strip at cowl coming off.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
08/01/1995108/01/1995
 Rear window defroster inoperative, causing poor visibility.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
09/01/1996108/01/1996
 Blower motor fan failed.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
11/11/1999107/01/1998
 Automatic transmission occasionally would not shift into overdrive. often occurred after deceleration from highway speeds. only way to know was to observe engine rpm. sometimes could reset by pulling off to side of road and turning engine off for a few minutes, then re-start. first remanufactured transmission also had problems. second has been okay. wipers on intermittent settings would wipe several times in a row, then not wipe for an extended period. created visibility problems. first repair replaced multifunction switch. this didn't solve problem. second repair replaced wiper motor. noticed that the heater was not working. shop determined the evaporator was not working correctly due to leaks. only way to replace evaporator is to remove instrument panel; very expensive and time consuming.*ak
VISIBILITY - GLASS, SIDE/REAR
1
 The rear window shattered.*jb
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
12/06/2002760005012/01/2002
 Intermittently the windshield wipers stopped working. the problem has occurred fifty times in a year and a half. the dealer had examined the wipers. *jb the left front window was inoperative, the regulator assembly was replaced.
06/15/20020
 This van has been nothing but a failure since i bought it. i have kept up the oil changes and maintenance as needed. the paint is coming of off the grill and the paint on the rest of the van is not holding up. i have replaced: timing belt 3 times power steering pump once the thermostat twice the relay switch three times and it still does not work the relay on the motor once the air conditioning is failing in the front the rear door lock on the passenger side doesn't work my transmission is going out very soon i am a single parent in a large metroplex. i need my car to get to work. i cannot afford to buy another car now.
12/01/1997
 Upon starting vehicle power operated window on driver's side automatically goes down facing the ground. at night consumer thinks nothng is behind when actually looking at the ground. consumer feels this is dangerous. front drivers seat automatically reclines back while driving. once a small child was pinned in behind front seat and the back seat. windshield wipers work intermittently, sometimes they come on and sometimes they won't. please provide any further information.*ak
111/01/1995
 No summary listed for above vehicle. *ak
05/11/1999103/01/1996
 A small antifreeze leak was noted 3mos. after the warrenty expired leading to a water pump failure then the power window on the driver's side failed to work after opening the window to pay toll and remained open for duration of the trip over 1 hour in very cold weather(10-15 degrees f)
04/13/1998104/01/1996
 Power window malfunctioned because the regulator switch failure. yh
03/23/1998101/01/1996
 Auto transmission failed and was replaced after 46,856 miles. fuel gauge reads empty when 5 or 6 gallons remain - tank replaced, problem never fixed. windshield wipers will come on by themselves, switch replaced problem still exists. electric cooling fans failed, module and relay replaced. driver window moter and regulator failed. air conditioning compressor leaked, a/c hoses leaked all new system put in.
VISIBILITY - REARVIEW MIRRORS/DEVICES
01/01/2001106/01/1996
 Airbag light remains illuminated on the dash. also, cruise control and horn are inoperative. *ak serpentine belt failed. tensioner belt failed and was replaced. mirror light is out. dealer replaced the faulty clockspring. *yh
05/24/1999109/01/1996
 This vehicle had also had at least 3 significant recalls on it... it is a piece of junk. no safety defect(s) mentine din summary. *ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
09/05/19961
 Rear view mirror fell off.
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
106/14/1996
 Rear view mirror fell off of windshield.
VISIBILITY - REAR WINDOW WIPER/WASHER - LINKAGES
05/30/20031
 Intermittently windshield wipers become inoperable, obstructing the driver's view. dealer notified. please provide further information.*ak
VISIBILITY - WINDSHIELD
10/15/20020
 Why is there no recall for the transmission problems with so many complaints? we cannot get it to go at a stop sign or turning a corner, which is very dangerous, and have seen numerous other complaints of this nature. the windshield wipers still go on intermitantly surprising the driver.
 Windshield wiper work intermittent during use. when wipers are not turn on wiper would come on with out any indication. dealer has been contacted. please provide further information. ts
106/01/1999
 Front windshield was cracked due to windshield heater molding having many burn spots. *ak the service technician stated that the vehicle could have caught on fire. *scc
08/01/1997105/02/1995
 Left side sliding door window shattered outward while driving.
12/20/1995
 Due to the design of the intake, window does not clear, but freezes over during icy condition. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
01/16/200201
 Drivers side strut tower corrosion. rear wiper motor runs till burned up. rear wiper runs intermittent (ghosting) on its own. front wiper does the same. vehicle occasionally bucks at various speeds with no codes. *tr
01/01/200570000209/17/1996
 He owns a 1996 chrysler, town& country, only owner with 70,000 miles on the vehicle. steering wheel popped off, mostly when turning the wheel to left. this happened often since 2005. also, front and back windshield wipers came on at separate times when it was in off position for about one and half year.*ak
12/06/2002760005012/01/2002
 Intermittently the windshield wipers stopped working. the problem has occurred fifty times in a year and a half. the dealer had examined the wipers. *jb the left front window was inoperative, the regulator assembly was replaced.
04/29/20046
 Windshield wipers activated usually after a turn was completed. this affected visibility of other vehicles. also brakes and transmission failed. dealer replaced four times the multi function switch/ brake pads/ rotors, and drums; transmission was replaced twice in the last two years, all at consumer's expense.*ak
03/16/200453454110/05/2002
 Windshield wipers ceased to function unexpectedly. was able to start by using windshield washer function. this was a temporary solution as wipers only operated for two or three cycles. starting or stopping selection switch did not correct the defective operation.*ak
03/10/2004875081
 Windshield wipers became inoperable and resulted in poor visibility for the consumer while driving. dealer indicated this vehicle was not recalled.*ak
10/01/200269500303/01/2000
 Three failures between 40000-69,500 miles! windshield wipers are erratic. some times operate by themselves, won't return to normal position, etc. paid dealer to repair defective switch the first time, 'defective' motor the second time, and now have exact same problem again. i refuse to pay for repairs third time. obviously a factory defect. ---dims 11 ivoq entry posted after 12/12/02 cut-over to artemis----769749. *ak
08/10/2002306/01/2099
 Front windshield wipers activate for no reason. sometimes they activate when you signal a turn. most of the time they just come on when they jolly well decide to. right sliding door locks have failed twice. i have attempted to get them repaired but have failed again after each repair.*ak
09/01/2001103/01/1999
 My cruise control is intermittent, my airbag light comes on intermittenly, might windshield wipers come on intermittently. horn sporadically does not work.*ak
12/01/1997
 Upon starting vehicle power operated window on driver's side automatically goes down facing the ground. at night consumer thinks nothng is behind when actually looking at the ground. consumer feels this is dangerous. front drivers seat automatically reclines back while driving. once a small child was pinned in behind front seat and the back seat. windshield wipers work intermittently, sometimes they come on and sometimes they won't. please provide any further information.*ak
10/25/1999
 While driving windshield wipers would come on by themselves. also, happened intermittently, an dwhen vehicle was parked and turned off. dealer contacted.please add vin. *ak
12/01/19969907/01/1996
 Both problems are perennial, in form i could not specify. air bag light is always on and may fail in an accident; horn, by not working may not prevent an accident, it almost happened once already; cruise control is an inconvenience not having. wipers go on by themselves, specially when turning on the blinkers. at times wipers don't stop and may divert your attention from traffic, it could be a dangerous situation. *ak
06/01/2000108/01/1999
 While driving down the road the windshield wipers started without warning and there was no way to stop them . on numerous occaisians this happens and when you use the intermitten feature the wipers stop anywhere on the windshield, not at the bottom as needed. i know of two other people with chrysler vans who have identical problems with the wipers. please investigate and get chrysler to correct this safety deficiency. *ak
12/05/2000606/01/1996
 Air bag light permanently on due to failed clock spring assembly, air bags disabled, also affected horn and cuise control. vehicle suffers from unusual power drains/fluctuations, battery replaced 3 times within 3 1/2 years. electronic door locks (four doors) frequently fail, can only service when failure is consistent. vehicle occasionally stalls (abruptly) at any speed, throttle system serviced a few times (outside of tune-ups) with little benefit. front and rear windshield wipers activate by themselves quite often (but never at the service shop/dealership), with no set pattern, multifunction switch replaced twice. all problems except for air bag (customer paid for repair as well as for other problems) still persist.*ak
12/21/20001003/01/1998
 See service bulletin # 083695 rev a nhtsa sb046495. no safety defect listed in summary. *ak
02/07/200010006/01/1999
 Windshield wipers don't work correctly or don't come on at all. dealer has failed to fix. help!!! this is a safety hazard. i cannot see to drive in bad weather. i have had problems for months, the number of times was a guess. the dealer replaced the multifunction switch, repaired the wires, and replaced the wiper motor. none of these repairs fixed the problem. they did refund some of my money but i still cannot drive safely. chrysler corp. should be made to recall this vehicle and repair at no charge to me. thank you. *ak
09/06/2000102/01/1998
 O - rings on fuel tank failed also; chrysler took no part in $500 repair of transmission;windshield wipers coming on by themselves again less than two years later. *ak
106/01/1995
 Transmission failed,a/c failed, wipers wouldn't shut off, sporadic electrical failures
09/11/19980
 Windshield wipers work intermittently. also, while driving vehicle would miss repeatedly down the road. consumer stated it was transmission. *ak
05/02/2000111/01/1999
 1. automatic transmission failed at 62,038 miles, not under warranty. this seems to be an ongoing problem with chrysler for which they have not assumed any financial responsibility. 2. wipers come on inexplicably. per lemon aid web page, this problem is reported to be widespread with chrysler vans. 3. power door lock on right rear passenger door locks and will not open automatically, either via driver control or remotely. *ak
07/09/1998201/01/1996
 Driver side strut failed twice. both times resulting in loss of control of vehicle. repaired under warranty. windshield wipers operate intermintently resulting in degraded visibility during rain storms. battery exploded while starting vehicle spreading acid throughout engine compartment. transmission failed while engaging causing car to leap forward into traffic.
06/26/2000208/01/1996
 While driving in rain air conditioning went out, and all the lights on the dashboard went out, windows fogged up, affecting driver's visibility. also, belt tensioner did not work.*ak the belt tensioner broke for the second time causing lights, power steering and the engine to fail. *yh
06/06/2000
 While driving down the road all of a sudden windshield wipers will come on, no warnings.*ak
1
 While driving windshield wipers erratically activate. sometimes they come on fast, somtimes slow, and they are hard to deactivate. *ak
09/09/19995003/01/1999
 Power locks....locks you in, cannot open the doors. locks you out, cannot open the doors. does not lock all the doors at once, usually leaves passenger side sliding door unlocked. have had system replaced, is now worse than original. also, sets off alarm unnecessarily. ...... - windshield wipers come one intermittently when turning corner, turning on turning signals, or without any justification. very startling, and extremely distracting when driving and the wipers just come on. thank you for your work. *ak
03/08/200007/01/1995
 Brakes failed every three months, and transmission went out around christmas time. windshield wipers come on intermittently. *ak *ml
03/08/2000
 Windshield wiper blades turned on by themselves, and door would not latch at times. also, transmission/ fue lines/gas tank, and air conditioner went out and were replaced. aftet warranty expired, thermostat overheated, causing a fire. owner said vehicle has been a constant problem since purchasing it. *ak
 Windshield wipers function erractically. windshield wipers come on spontaneously without manual operation, cause unknown. please give any further details. *ak
12/01/1995
 Transmission disintegrated with parts sent through case, wipers have had persistent problem with turning on with no apparent cause, gas tank was replaced due to recall, but still shows empty at 16 gallons
5004/01/1998
 Front windshield wipers as well as rear wipers come on at various times without warning. rear wipers do not come on as often as the front . front windshield wipers come on constantly without ever turning them on, just about every time i make a turn and even when i'am just going straight. the bottom line is the front windshield wipers come on when they want to , and cut off when they want to, if it's raining or not. its scary because you never know if they will come on when you really need them. thank you. *ak
12/21/1998
 Vehicle experincing ongoing/intermittent problem with windshield wipers coming on with no warning for one to ten swipes, then quit. this causes poor visibility and could lead to a vehicle collision, dealer/manufacturer were not contracted at this time. *ak
11/27/1999103/01/1998
 Owner paid for both repairs. was told by repairman on 12/01/99 that wiper switch is known to be faulty.
1012/01/1996
 Windshield wipers go on by themselves
03/23/1998101/01/1996
 Auto transmission failed and was replaced after 46,856 miles. fuel gauge reads empty when 5 or 6 gallons remain - tank replaced, problem never fixed. windshield wipers will come on by themselves, switch replaced problem still exists. electric cooling fans failed, module and relay replaced. driver window moter and regulator failed. air conditioning compressor leaked, a/c hoses leaked all new system put in.
 Windshield wipers only work when wiper fluid is applied to the windshield, affecting driver's visibility in rainy weather. dealer has seen vehicle. *ak
10/23/1998206/01/1996
 The incompetence at bridge chrysler service center compounded the problems we encountered
02/04/1999201/01/1999
 While chatting online with other chrysler town & country owners, we seemed to share a common problem. the windshield wipers in our cars would start scraping across our windshields. on a sunny day this could leave your windshield streaky and cause a temporary loss of vision. this happened to me driving at 65 mph. the windshield wipers come on randomly every day. i think this part is defective and i would like chrysler to replace it. my warranty is still within three years. but i am over 36,000 miles. *ak
03/03/1997
 When windshield wipers are set in intermittently, the wipers swept sporadically. sometimes consumer can not turn the wipers off. the dealer is aware of the problem. the problem has not been corrected. the van will be brought to the dealership for the fifth time for this problem. *ak
06/17/19971
 Washer motor and reservior replaced.
106/14/1996
 Windshield wipers go on by without activation.
1
 Windshield wipers failed causing them to come on intermittantly.
411/26/1995
 I have had numerous problems with this car, including the car seizing up while i was on the road with my family, necessitating a new engine, i also have needed a new transmission, the windshield wipers go on and off by themselves, the brakes need constant replacement (i have had them replaced 6 times), and chrsyler could care less.
03/29/1998
 The windshield wiper control intermittently malfunctions. the dealer has been notified. *ak
11/02/19951507/20/1995
 Faulty fuel filler tube, causing fuel leak prior to recall. in addition replaced windshield wipers/ emergency brake actuator and cable /starter motor/radiator fan relay/leaking valve cover gasket and air conditioning condensor. (96v-002). *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
1
 Problems getting windshield wipers repaired as well as problems with cost of repairs. *mr *scc *jb
 Consumer states while driving in the rain the windshield wiper comes on sporadically. please provide any additional infomation. ts
11/11/1999107/01/1998
 Automatic transmission occasionally would not shift into overdrive. often occurred after deceleration from highway speeds. only way to know was to observe engine rpm. sometimes could reset by pulling off to side of road and turning engine off for a few minutes, then re-start. first remanufactured transmission also had problems. second has been okay. wipers on intermittent settings would wipe several times in a row, then not wipe for an extended period. created visibility problems. first repair replaced multifunction switch. this didn't solve problem. second repair replaced wiper motor. noticed that the heater was not working. shop determined the evaporator was not working correctly due to leaks. only way to replace evaporator is to remove instrument panel; very expensive and time consuming.*ak
07/15/1998106/19/1998
 Wiper would come on while in the off position, intermittently. dealer / mfr's was not notified at this time. *slc
01/01/2000106/19/1999
 Windshield wipers work intermittently, wipers come on and off. dealership is aware of problem. *ak the dealer attempted to fix the malfunctioning wipers but could not solve the problem. consumer points out that it is a safety hazard. *yh
09/01/1999
 When consumer turned on windshield wipers they come on intermittently. *ak
 An electrical short circuit occurred within the instrument panel mechanism, causing the warning lights on the dash to illuminate. also windshield wipers come on without manual operation ,cause unknown. please give any further details. *ak
02/20/1999102/01/1997
 Transmission made grinding noise under 30 miles per hour. told it was the differential. we had the towing package and have never towed anything. replaced at dealership for $2100. air conditioner evaporator has a hole in it. have not repaired yet. other minor problems: oxygen sensor replaced, water pump replaced, windshield wiper control replaced, air bag component replaced. *ak
06/17/19971
 Washer motor and reservior replaced.
3
 Wiper motor failed.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
03/27/1996003/27/1996
 (i believe this is a safety issue.) i have a 1996 chrysler town & country. the windshield wipers turn on at will. straight road, right turns, left turns - they just turn on for no reason at all. it is very startling. my local dealership said they're well aware of the problem, have always known about it, but it's my problem which i can take care of at my own expense. i think perhaps it should be looked at as a recall/safety issue. your form asks for an incident date which i will put down, but this is an on-going *daily* issue. the date i put is the date i purchased the car.
08/20/20003508/01/2000
 Our problem resides (as we've been told by the local chrysler dealer and numerous mechanics) within the steering column in the windshield wiper activator switch. i can't tell you how many times the wipers come on (not turned on) all by themselves when you turn the key to start the engine. to compound the problem, they usually don't want to turn off either, despite repeated attempts at turning the switch on & off and even shutting off and re-starting the engine numerous times. eventually, you can get them to shut off. we have discussed this problem with friends and acquaintences whom also own chrysler, dodge and/or plymouth mini-vans and most of them report the same problem. every chrysler dealer service manager and repair shop mechanic i've talked to is well acquainted with this same problem. the problem has now progressed into what i now consider a safety issue. this same electrical snafu in the steering column is now affecting the electronics (i'm guessing) which control the shifting in the automatic transmission. if, while you are driving, it begins to rain, and you turn on the windshield wipers; the transmission will shift down into low gear. this is especially hazardous at highway speeds on wet pavement. it will not shift out of low unless you bring the vehicle to a complete stop; shut off the engine and re-start it. once again, not a safe maneuver along a busy highway. beginning again, the vehicle will shift back into low as soon as you achieve sufficient ground speed for the transmission to reach drive. needless to say, who knows how much damage or strain and wear this is placing on the transmission needlessly. first and foremost, i see this more and more, not just an inconvenience, but a real safety issue with this vehicle. my wife is afraid to drive this mini-van if rain or snow is forecasted for theday. i'd be very interested to hear your thoughts and would appreciate a reply if possible.*ak
106/15/1996
 Windshield wiper switch failed causing the wipers to come on intermittently. nlm
101/12/1996
 When making a turn with air conditioning on vehicle will shut completely down, causing a loss of power. the dealer has been contacted.*ak condensation from the a/c was falling on the elctrical component causing the vehicle to die this occurs because of the flaw in design. sliding door sticks. windshield wipers failed. hazard device failed. horn malfunctions. air bags failed. *yh
02/01/1996102/01/1996
 Windshield wiper switch comes on inadvertently.