Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
10E034000CURT MFG. INC. E (Equipment)668608/13/2010MFRCHRYSLER GROUP LLC08/10/201008/10/2010
Defect SummaryCurt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap.
Consequence SummaryIf the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash.
Corrective SummaryCurt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
03E045000INTERCONTINENTAL AUTO PARTS E (Equipment)45870MFRCHRYSLER GROUP LLC09/26/200310/08/2003
Defect SummaryAftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers.
Consequence SummaryIf this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
Corrective SummaryAftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
180120105/25/2001620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt07/11/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
24119707/11/19976089311Concerns with a/c evaporator odor. *nlm01/19/2000
24119807/24/1998602339Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak11/15/1999
18209804/17/1998600762Some vehicles may experience a bump feeling during a/c compressor engagement. *yc11/08/1999
984308/18/1998602286Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc10/20/1998
24109706/13/199724-15-9652526A/c suction and/or discharge line service. *tw08/14/1997
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08459912/31/1999080396609998Vehicle operator may complain of poor am radio reception. *tt04/13/2000
08169804/17/1998600862Information on installation of radio transmitting equipment. *ak11/12/1999
97092608279709/26/199754432The cd player may become inoperative, and will not accept the cd when attempting to insert the disk into the radio. *yc04/07/1998
EQUIPMENT - OTHER - LABELS
08099702/28/199751975Air bag warning labels. *tw07/17/1997

Consumer Complaints

Fail datemilesoccurencesPurchase date
EQUIPMENT
07/08/2011
 A tall beverage glass was placed in the cup holder of the van. since the air conditioning on/off button is positioned in line with the cup holder, the button was unknowingly pressed and the air conditioning compressor was disabled which caused the van to become excessively hot and the person inside suffered a heat stroke. this is a blatant design flaw!!!!!
03/02/20074010/15/2001
 Since we purchased this van in 2001 we have had a problem with it not wanting to run, at first it was intermittent, but now it is just sitting at the shop. we have taken it in to the dealer 6 times, and to 2 other mechanics 4 times and finally may have found that it is the body control module. we have already spent thousands of dollars on this van and now they want another $1000 that we do not have. i have been reading lots of complaints on the computer concerning this part of the vehicle, why is there no recall for this??? *jb
EQUIPMENT - ELECTRICAL
09/15/20030
 The most recent brake failure was the most potentially deadly. without warning, we had total brake failure due to rear wheel cylinders seizing up. we contacted chrysler, offered to send them the defective parts. after numerous calls to customer service and the recall center, we were told chrysler was not interested. chrysler contacts were very rude. we pulled up a recall from nhtsa id number 96v215000. our concern was the remark in the corrective summary. the master cylinders in 1997 minivans made in st. louis were defective. our minivan was manufactured in st. louis. according to chrysler recall center, the recall was on vehicles with traction control. we have traction control. people at customer service will not talk to us about the recall notice to help us. our van is handicap accessible. safety for our family and out disabled son is of utmost concern. since chrysler is no help, who is?
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
06/16/200341696403/14/1998
 The evaporator heater coil and expansion valve malfunctioned. prior to this, the air conditioner was not cooling the van. this happened since january 2002. the consumer was told by the manufacturer there was no recall on the above parts. *ak the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced. *scc also the horn, driver seat rack and grill were replaced. *jb
12/08/2001111/01/1999
 Compressor failure at 55000, lock failure at 60000, stereo failure at 60000. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
12/08/2001111/01/1999
 Compressor failure at 55000, lock failure at 60000, stereo failure at 60000. *ak
104/01/1997
 Cd player failed. *yc
02/01/1997
 Cd player.

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