Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 082799 | 08/27/1999 | 607618 | Concerns with speed control which does not maintain set speed while climbing a grade. *tt | 09/30/1999 | |
| 210699 | 04/02/1999 | 605014 | Conditions with intermittent loss of speed control. *tt | 05/24/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - LINKAGES | ||||||
| EA99013 | CHRYSLER GROUP LLC | 06/11/1999 | 08/10/2001 | POST COLLISION FUEL SYSTEM | ||
| RQ00008 | CHRYSLER GROUP LLC | 03/09/2000 | 03/18/2002 | DC MINIVAN FUEL INJECTOR RAIL LEAK | 00V268000 | |
| Leakage of the fuel injector rails allegedly from nitrile rubber o-rings, resulting in engine compartment fires | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/22/2004 | 73000 | 1 | |
| While driving at 65 mph vehicle jumped out of gear, and the engine revved very high. consumer stopped the vehicle, and killed the engine. after a minute consumer restarted the vehicle and pulled out. currently, vehicle would not go out of second gear. vehicle was taken to a dealer, who determined that a new transmission was needed. *ak | |||
| Air bag light stays on, horn and cruise control doesn't work since light has been on. dealer wants $500+ to fix. several other chrysler owbners have this problem. *ak | |||
| 07/07/2002 | 08/01/2000 | ||
| My 'air bag' light flickered for a month and then finally stayed on. i discovered my horn did not work, or the cruise control. i replaced the fuses, and the problem continued. i contacted my repair shop and was told other minivans had the same proble. he referred me to the dealer. the dealer was well aware of the problem and told me it was the clockswitch. it would cost approximately $250 to repair. he informed me that my air bag does not work, in addition to the cruise control and horn. i researched the web and found many others have the same problem. i contacted chrysler, they claim it is not a defect and not a reall. this should be a recall since over 124,511 of these parts have been replaced, at the owner's expense, and who knows how many vehicles are out there where the operators are unaware their air bag will not deploy. this is a sfety issue!!!!!! please investigate!!!*ak | |||
| 10/15/2001 | |||
| Air bag light remains on while driving, also horn & the cruise control are inoperative. dealer notified. feel free to provide any further information.*ak | |||
| 08/01/2002 | |||
| Without prior warning while traveling on highway noticed that there was no horn or cruise control, and airbag light appeared on dashboard.*ak | |||
| 10/15/2001 | |||
| Air bag light remains on while driving. horn and cruise control were inoperative. dealer notified, and they replaced the clock spring. feel free to provide any further information.*ak | |||
| 06/01/2002 | |||
| The airbag warning light came on in june. i contacted the dealer and was told that it was the clockspring without them even looking at it. they also told me that my cruise control and horn would fail next. sure enough, about a week later the cruise control and horn ceased to function. i have a friend with a 1997 caravan with the same problem. if the dealer knew what was wrong with it sight unseen, that indicates that this is a common problem. i see that there is an open investigation (nhtsa action#ea01007) into this very problem, and i hope that it results in a recall soon. the dealer wants almost $300.00 to fix it. *ak | |||
| 06/18/2002 | |||
| Air bag light remains on while driving and cruise control is inoperative. dealer contacted. feel free to provide any further information.*ak | |||
| 06/01/2002 | 1 | 08/01/2097 | |
| Air bag light is on continuous, horn does not work, and cruise control does not work. *ak | |||
| 04/14/2002 | |||
| Parts for recall have not been available due to back orders.*ak | |||
| 02/28/2002 | 1 | 02/01/2001 | |
| Airbag light on and cruise control turned on and off. replaced clock spring. when looking for information on clock spring saw how many others had failed and decided to add my voice. a non-woring airbag is a safety issue, especially in vehicles marketed to young families. | |||
| 01/20/2002 | 09/01/2000 | ||
| The clock spring controls the air bag system, horn and cruise control system. i was told by the repair technician at the dealership that the part(clock spring) has failed on other vehicals and that chrysler has recalls on some of these vehicals for the same part.*ak | |||
| Clock spring broke and disengaged horn, and airbag. air bag light illiminated on dashboard. please provide any further information.*ak | |||
| 08/01/2001 | 1 | 02/01/1998 | |
| Cruise control failed first due to clock spring. i did not have this fixed but now teh air bag is failing as well.*ak | |||
| 09/25/2001 | 12/01/1997 | ||
| The failure of the air bag clock spring has resulted in the air bag warning light staying continualy on and the loss of the cruise control. i have talked with several other people who indicate this is a problem on similar chrysler products. there is some concern that the air bag(s) could deploy without having an event that would signal deployment. there is also concern that the air bag(s) would fail deploy in the event of a front force collision.*ak | |||
| 07/01/2001 | |||
| While driving with cruise control activated could not disengage that system by the steering column, and had to apply brakes to stop vehicle. also, horn has failed to function. dealership has examined vehicle, and determined that clock spring was the component that needed to be replaced. please provide any additional information/attachments.*ak | |||
| 05/01/2001 | |||
| Loss of control of cruse control. horn did not work ( on indication prior). *ak | |||
| 04/15/2001 | 90 | 01/01/1999 | |
| Horn won't blow, cruise control only works intemittently, air bag light stays on continuously.*ak | |||
| 05/31/2001 | 0 | ||
| While driving about 60 mph with cruise control on when suddenly vehicle accelerated, and air bag light came on. consumer took vehicle to dealer to be repaired, but vehicle was not under warranty to be fixed. *ak | |||
| 02/01/2001 | 1 | ||
| Clock springs are not working properly and horn/cruise control have gone out due to this default. contacted dealer, and dealer was not willing to do anything.*ak the consumer's insurance would not pay for the clock spring replacement because they claim it was the manufacturing defect. *yh | |||
| 08/01/2000 | 1 | 04/01/2000 | |
| Horn/cruise control worked intermittently, then failed. i now understand the air bags were on that circuit as well, but i had no way of checking that at the time, and the garage did not give me any indication that this failure was dangerous. please force them to fix these things on other chrysler mini-vans beofre someone gets seriously hurt.*ak | |||
| 04/11/2001 | 1 | 10/01/2000 | |
| This morning when i put the car in drive, i heard a loud constant squealing noise. i attempt to turn the steering wheel to the left, but the van took off striaght ahead and would not turn and crashed into a parked car, which was totalled afterwards. although my foot was on the brakes at all times, my van continued to propel forward. it then knocked over a tree approx. 12 ft. tall and finally stopped when it ran into a neighbors shrubs. fortunately, no one was injured or walking in front of the van at the time or perhaps someone may have been killed. upon investigation, there was visible skid marks from where my van was parked to where it finally stopped, which was over 60 feet away. ironicallly, my van was still drivable after all the damaged it had done. i had it towed to a local chrysler dealership, they conducted a test drive and found nothing out of the ordinary. i have serious reservation about ever driving my van again. if there have ever been any similiar complaints, please let me know. i can be contacted at 011 49 6202 29935 or email russobey@yahoo.com.*ak | |||
| 02/04/2001 | 0 | ||
| Airbag light is coming on and staying on. cruise control doesn't work, and horn won't blow.*ak | |||
| 03/10/2001 | 20 | 02/01/2001 | |
| The air bag light comes on intermittently and the cruise control no longer operates. *ak | |||
| 02/07/2001 | 1 | 09/01/1997 | |
| I first notice just my airbag light came on, then my noticed my horn wasn't working, and checked my cruise control also out. when we contacted the dealer (chris in service) he knew exactly what it was and rattled off what needed to be replaced on the spot (sight unseen). we find this to be highly unusual as we have dealt with this dealership for years and years. we read that you were investigating this same problem today via wallstreet journal and decided to let you all know we had the same problem you were investigating. contact us if needed... feel free. we appreciate the job you do!!*ak | |||
| 03/08/2001 | |||
| Airbag light stayed on , and cruise control didn't work. dealer identified problem as being clock spring. consumer was responsible for $150 for repairs. *ak | |||
| 1 | 02/01/1997 | ||
| About 2 weeks ago air bag light came on after starting vehicle. air bag light remained on. also, horn and cruise control failed to function properly when in use. *ak *slc | |||
| 1 | 04/05/2000 | ||
| The courtesy light in the door burned out. nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.*jb | |||
| 03/07/2001 | 1 | 04/01/1997 | |
| Cruise control went out, and then airbag light came on. also, horn would not work.*ak | |||
| 09/01/2000 | |||
| Consumer is experiencing problems with steering column where airbag light comes on/loss of cruise control, and electrical problems. please provide any additional information/attachments.*ak | |||
| 02/01/2001 | 1 | ||
| Airbag light came on, horn and cruise control stopped working, took to dealer, clock spring assembly had to be replaced. *ak the consumer states that were 2.8 million other owners with the same problem and with the same kind of vehicle. the consumer also indicates that driving this vehicle was extremely dangerous. *yh | |||
| 12/26/2000 | 1 | 06/01/1997 | |
| Sudden acceleration of vehicle while foot on brake and about to put car in gear resulting in accident. *ak | |||
| 01/25/1998 | 1 | ||
| Consumer put vehicle in drive and vehicle experienced surged, crashing into a church, consumers foot was not on the accelerator at any time, the air bags failed to deploy. consumer recently experienced a bad fuel smell and difficulty starting vehicle, a dealer stated that they could not find any problems and that the consumer needed to take the vehicle back to the dealer where it was purchased, consumer had the fuel pump replaced. *slc | |||
| The vehicle took off as soon as it was put into drive, even with the drivers foot on the brake pedal. dealer said nothing was wrong with the vehicle. *ak | |||
| 01/25/1998 | 1 | ||
| Sudden acceleration resulted in an accident. (drivers foot was not on the accelerator). | |||
| 06/19/1998 | 1 | ||
| The throttle had stuck wide open. had cruise control at 73mph. started to brake to release cruise control, but it did not release. took off exit & put in neutral & applied brakes. vehicle still going. shifted into park & vehicle finally stopped. took to dealer & manufacturer buying vehicle back. *ak | |||
| 01/25/1998 | 1 | ||
| Van unexpectedtly surged forward at high speed from a parked position to cause a crash of incredible destruction to the church, without foot on accelerator. the air bags did not deploy. consumer is smelling gas, consumer can not find any problems. consumer states vehicle is hard to start. *slc | |||
| Parked vehicle, started the vehicle with feet on the brakes and it accelerated, hit another car bumper, took to dealer who said the computer malfuctioned. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 05/26/2003 | 133000 | 1 | |
| When driving with cruise control engaged, cruise control will deactivate by itself and without warning, drastically reducing vehicle's speed.*ak | |||