Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||||||||||||
| 03E053000 | WIX FILTERATION PRODUCTS DIVISION | E (Equipment) | 68563 | MFR | CHRYSLER GROUP LLC | 10/24/2003 | 10/31/2003 | |||||||||
| Defect Summary | Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak. | |||||||||||||||
| Consequence Summary | A possible fire can occur in the presence of an ignition source. | |||||||||||||||
| Corrective Summary | Wix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. owner notification is expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.customers can contact the national highway traffic safety administration | |||||||||||||||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | ||||||||||||||||
| 00V268000 | DAIMLERCHRYSLER CORPORATION | from 02/15/1995 to 09/05/1999 | V (Vehicle) | 1163000 | 01/25/2002 | ODI | CHRYSLER GROUP LLC | 09/13/2000 | 09/14/2000 | |||||||
| Defect Summary | Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. owner notification began on january 25, 2002. due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. however, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| 140897 | 11/21/1997 | 6088884 | Information on poor drivability with high di (drivability index) fuel. *nlm | 01/11/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | ||||||
| PE99010 | CHRYSLER GROUP LLC | 02/03/1999 | 06/11/1999 | POST-COLLISION FUEL SYSTEM INTEGRITY | ||
| The filler tube hose may separate from the fuel tank certain crash modes. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 07/27/2011 | |||
| My 1998 cryl town county lxi the fuel gage light and gage flash and the light blinks and some times go to empty .till i shut the engine off . i am afraid it might cause a fire .is there any recalls for this trouble | |||
| 04/15/2011 | 149000 | ||
| Tl*the contact owns a 1998 chrysler town and country. the contact stated that while driving she drove over a bump in the road and started hearing a scraping sound. she stated that after pulling over she noticed that one of the fuel tank straps had come off and the tank was hanging off of the vehicle. the vehicle was taken to a local mechanic who stated that both of the straps needed to be replaced due to corrosion. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 149,000. | |||
| 04/15/2011 | 149000 | ||
| Tl - the contact owns a 1998 chrysler town & country. the contact stated that while driving she hit a bump and started hearing a scraping sound. she stated that after pulling over she noticed that one of the fuel tank straps had come off and the tank was about to fall off. the vehicle was taken to a local shop who stated that both of the straps needed to be replaced due to corrosion. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 149,000. pm | |||
| 09/02/2010 | |||
| Engine spontaneously started on fire and fire destroyed the entire vehicle. owner just purchased the vehicle 1 week prior to this occuring from a dealership. all of a sudden, there was smoke everywhere while driving on the interstate, and within 3-4 minutes of pulling to the side of the road due to smoke occuring, the entire vehicle was engulfed in flames. the owner is 9 months pregnant, and there were 3 young children also in the vehicle when this occured. fire fighters told the owners that if they had continued to drive the vehicle another 100 feet, the vehicle would have blown up with all occupants still inside. the vehicle/all engine parts are completely destroyed. the pregnant owner suffered severe smoke inhalation and barely escaped fetal death due to severe smoke inhalation. | |||
| 10/17/2004 | 1 | ||
| Upon putting fuel in the vehicle, the next day upon starting the vehicle the fuel gage flashed and started to make a dinging noise. the light stopped illuminating, the continued to drive and the started again and the gage became erratic. the consumer took the vehicle into the repair shop and was told that the vehicle had bad fuel. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 09/30/2005 | 120124 | 1 | 04/21/1998 |
| A month ago my 1998 chrysler town & country van exploded & burned. i was luckily not hurt but chrysler refuses to tell me the findings of their inspection report. i really do not understand this. they say i have to get an attorney & sue them to have it released. i cannot afford to do this and i would like to know what happened. *nm | |||
| 05/13/1998 | 3 | 03/02/1998 | |
| Fuel pump failed and purge solenoid failed. yh | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 07/08/1998 | 23 | 06/17/1998 | |
| Fuel pump is noisy, leaks and stopped on the highway prior to being replaced. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 06/28/2006 | 108000 | 1 | 10/21/1997 |
| I own a 1998 chrysler town & country lx. corrosion of fuel filler tube caused a fuel leak and the filler tube had to be replaced. fortunately there was no fire or injury. i was told by my mechanic and the auto salvage firms i contacted that this is a common issue with these minivans. *jb | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 11/07/2007 | 142000 | 2 | 12/12/2003 |
| Tl*the contact owns a 1998 chrysler town and country. on november 7, 2007, while driving 20 mph, the contact smelled gasoline. he lifted the hood and noticed fuel leaking. he took the part to chrysler to purchase the clamp to repair the fuel line himself. the contact was informed that he had to purchase the entire fuel rails and not just the clamp. this is the second time the fuel rails leaked and had to be replaced. they were previously replaced on may 17, 2002 by the original owner. the contact stated that daimler chrysler does not have a permanent repair and just keep replacing the fuel rails instead. the current and failure mileages were 142,000. updated 03/06/08. *lj the consumer is requesting reimbursement for the fuel rail leak. the consumer stated the first time it was repaired, he was not the owner of the vehicle. updated | |||
| 04/15/2002 | 1 | ||
| Consumer states vehicle caught fire in the engine compartment after recall campaign 00v268 relating to the fuel rail was performed. consumer is requesting manufacturer to pay off balance of vehicle and take responsibility for the fire. *tt | |||
| 04/12/2002 | 1 | 08/01/1998 | |
| After recall repair on fuel injection system had been done, 4 miles later vehicle burst into flames. vehicle was parked. dealer notified.*ak *tt | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 10/21/2003 | 91858 | 2 | 05/01/1998 |
| While driving at 35 mph, the driver heard a dragging noise coming from the rear of the vehicle. the consumer pulled over and noticed that the gas tank was hanging from the vehicle. the vehicle was towed to the dealership. *ak the dealer rebuilt the fuel straps to the tank the next day. the fuel line coupled and had broken. the van stopped as the remaining gas in line spilled onto the street. *scc *jb | |||
| 2 | |||
| Gas gauge does not read correctly, several repair attempts, however continues to fail, gas fumes enter the vehicle also. mjs | |||
| 05/13/1998 | 1 | 03/02/1998 | |
| Fuel tank failed. yh | |||
| FUEL SYSTEM, OTHER | |||
| 01/09/2011 | 199000 | ||
| 1998 chrysler town & country. smelled gas inside the car. i looked under the hood and noticed gas dtipping from the fuel injector crossover tube. i called the chrysler dealer and was informed that the problem was repaired in 2009 when i brought the vehicle in for a recall. the problem persisted so i called the dealer again and was told that the location of the gas leak was in the location where the recall was supposed to be fixed. i was asked to bring the vehicle into the dealer. after driving the vehicle to the dealer i was told that i would have to be responsible for a $96.00 checkout fee. i called chrysler and was told that the dealers had to eat to and they deserved the checkout fee. i asked the chrysler customer service to waive the checkout fee since this was a dangerous situation. the chrysler customer service rep told me there was nothing she could do for me unless i agreed to the checkout fee.i picked the vehicle up and it is sitting in my driveway. | |||