Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 181997A | 10/17/1997 | 18-19-97 | 6088897 | Exhibiting a periodic bump in power train when the a/c is operating | 01/11/2000 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| 210599 | 03/05/1999 | 604696 | Subject regarding reusable automatic transmission oil pan gasket. *tt | 05/07/1999 | |
| 210499 | 02/26/1999 | 604364 | Service and parts information on 1999 running changes to transmission range sensor (trs) *tt | 04/27/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 0700601 | 11/11/2001 | 632201 | Subject regarding transmission oil cooler line hose clamp service. *tt | 07/11/2002 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 210798 | 04/24/1998 | 600751 | Subject on delayed transaxle engagement. *ak | 06/05/1998 | |
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||||
| 030698 | 10/02/1998 | 602908 | Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak | 01/20/1999 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 210398 | 02/13/1998 | 600372 | Subject on transaxle desensitization to intermittent faults / driveability improvements. *yc | 11/04/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/15/2003 | 69400 | ||
| First problem occurred three days after we purchased this used. transmission locked into neutral and would not disengage. this happened while driving. vehicle had to be towed. rebuilt transmission cost $1500. got it back and 4 days later the fan to cool the engine went out. in the shop another 2 days costing an additional $180.00. feel like i am hemmorhaging money on this car. left drivers window switch doesn't work at times and window gets stuck in the open position. | |||
| 08/15/2002 | 53000 | ||
| First transmission problem was on a secondary road, had to turn around and when i went to back up would not go in reverse or forward. had to be towed. again having a problem with the transmission on august 23, 2003. it is jerking when i go into reverse or forward. will have to be towed to garage. last december was coming of an exit and bolt broke off from steering that goes into the transmission | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/20/2006 | 1 | 06/28/2001 | |
| 1998 chrysler town and country transmission failed while driving on the highway. *ts there was no warning prior to the failure. the vehicle was towed to the service dealer who indicated that the vehicle needed a new transmission. the consumer contacted the manufacturer for financial assistance but since the vehicle was out of warranty they refused any assistance. the belt and tensioner were replaced because they were noisy. the handbrake did not hold. the dealer replaced the lever and cable assembly. the front struts were replaced. the sway bar link was replaced because it was noisy. the rear hatch lock was inoperative. *nm | |||
| 07/26/2004 | 63000 | 1 | 03/02/2004 |
| On monday, july 26, 2004, while on a mini-vacation with my family in covington, kentukcy, without warning the transmission failed on our 1998 chrysler town & country xli, which is well kept and has only 63,000 miles. this transmission failure placed my family in danger in a strange city, and required towing to the local dealer and rental of a vehicle to return home to louisville, kentucky, over 100 miles away. marshall dodge dealership in covington determined that the transmission required replacement and offer to conduct such replacement for nearly $2,500. upon further investigation and inquiry, we had the vehicle towed to mr. transmission to replace the transmission. representatives at mr. transmission notified us that this was not an isolated incident, and explained that there is a defective pin in the transmission which commonly works its way out of the housing unit on this vehicle, and destroys the transmission. we replaced the transmission in our vehicle with 63,000 miles at a cost of $1,848.00, plus vehicle rental charges and dealer fees to determine the problem (an additional $169.00). i intend to write chrysler and invite you to contact the manufacturer to contact me. thank you. *ak | |||
| 01/29/2003 | 71000 | 2 | 07/09/1998 |
| I took my car in for an inspection and front brakes. they were working on it for awhile and asked the problem and they told me that my transmission was going didn't i hear the noise. spent 2200 and brought it home and then didn't even get it in the garage and the cellanoid went. fixed that and the van still doesn't shift right. *nlm | |||
| 1 | |||
| The transmission failed, consumer was unable to change gears.*jb | |||
| 11/15/2002 | |||
| The transmission locked up causing the rear tires to lock also. dealer has been notified. ph | |||
| 11/25/2002 | 60000 | ||
| At 60,000 miles our town and country mini-van had to have its transmissions rebuilt at a cost of over $2,200.00. | |||
| 09/23/2002 | |||
| Consumer states that the vehicle will not go into reverse, had vehicle towed, was informed that the transmission went out. this is common problem. mr | |||
| 08/11/2002 | |||
| While driving in reverse at any speed on flat surface and with no warningtransmission will stall, making it hard for consumer to control vehicle. dealer notified.*ak | |||
| 12/14/2001 | 1 | 01/01/1998 | |
| Cause- slip ring failure.chrysler rebuilt transmission installed chrysler denied any responsibility.*ak | |||
| 03/31/2001 | 1 | 12/01/1997 | |
| When we tried to back the vehicle out of our garage, we discovered that it would not engage reverse gear. we pushed the vehicle out of the garage to the street and found that it still had all forward gears. we took the vehicle to tuttle-click chrysler in irvine. we were told that a differential gear had failed. it seems to us that this would prevent the vehicle from moving in either direction, so a broken differential gear probably was not the reason we couldn't use reverse gear. however, we still needed reverse, so the dealer replaced the transmission. within the two weeks preceding the transmission failure, the windshield wipers began to operate spontaneously and the ignition lock became very difficult to operate. during the same visit that the transmission was replaced, the dealer replaced the body control module, a computer within the vehicle, to fix the wiper problem and replaced and rekeyed the ignition lock. we believe that all three of these failures were the result of faulty design or shoddy workmanship and asked chrysler to reimburse us and to explain why the components failed. chrysler has done neither. we believe that we should not be required to indemnify chrysler for its mistakes. *ak | |||
| 05/21/2001 | 08/01/1998 | ||
| No summary listed for above vehicle. *ak | |||
| 03/20/2001 | 2 | 07/01/1998 | |
| While driving on route 206 in new jersey (speed limit 50), i had slowed for a turning vechile. when i went to accelerate, the car would not go more than 30 miles per hour. i traveled on the shoulder of the road until i got it to a service station. the mechanic told me the overdrive was shot. the car had just traveled 80 miles on the parkway and interstate without any sign of trouble. i called chrsyler. although my warantee had expired, due to the age of my car they offered to supply the parts and i paid the labor for repair. i paid roxbury chrsyler $1020 in labor for the repair. three days later while on interstate 80, the same thing happened! i don't know how i managed to get off the road without injury. i took the car back, they said it was an unknown code. chrsyler told the mechanic to reset and return the car. even the mechanic was hesitant to give me the car. he drove it for two days, nothing happened. previous to this my husband and i had decided to sell the car to reduce our debt. how can i sell this car to anyone like this. chrysler's mike sarachman claims he will not allow the 12m/12,000k warantee they are giving me to be transferred to a new owner. i need to sell my car and i can't. i am afraid to drive this vehicle. please offer some advice on how i can proceed. mr. sarachman claims i cannot speak with anyone above him at chrysler corp. he refused to give me any other name or number to call.*ak | |||
| 08/25/1998 | 5 | 06/01/1998 | |
| The vibrates is in the transmission | |||
| 05/31/1998 | 1 | 12/20/1997 | |
| Design of the transmission does not contain shift interlock system, which has resulted in child moving gear and vehicle rolling. | |||
| 1 | |||
| Transmission can be put into gear without depressing brake pedal. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 10/15/2007 | 0 | 1000 | 10/01/2002 |
| Vehicle can be shifted into drive without applying brake. isn't this dangerous? *tr | |||
| The gear shift engages without applying the brakes. the manufacturer has been notified. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| Vehicle can be put into gear without applying brakes. please give any further details.*ak | |||
| 05/18/1998 | 1 | 11/16/1997 | |
| The transmission module was replaced but not smooth between first and second gears. yh | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 10/20/2003 | 55395 | 1 | 04/08/1998 |
| I own a 1998 chrysler town & country lxi with 55,400 miles on it and the transmission completely failed with my wife and 4 kids in the car. specifically, the parts that failed were: the sun gear, input hub, clutch drum and torque converter resulting in a $2837 repair bill. how in the world can a car with so little mileage have a major failure like this? this car isnt abused, its driven by my wife (around town only) who shuttles 4 kids to school, scouting, soccer games etc... and is maintained by me, meticulously. *la | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 03/09/2007 | 131000 | 500 | 05/30/1993 |
| Tl* - the contact owns a 1993 chrysler town and country. while driving 10 miles or more and accelerating the vehicle shook. the contact stated it was not related to the steering. the front axle was replaced 3 times, new tires were installed, the wheels were rotated to ensure they weren't bent, and new motor mounts were installed and the failure continued to occur. this failure had occurred for over 2 years. the dealer and the transmission mechanic were unable to diagnose the vehicle. the abs and brake warning lights illuminated each time the engine was turned on and stayed on for a 1/4 of a mile. this failure occurred for more than one year. the dealer stated that the failure was due to the abs pump. the current and failure mileage was 130,000. *ak | |||
| 10/03/2002 | 69000 | 1 | 10/15/2000 |
| Consumer state while traveling 70-75 mph consumer heard a bang the the right rear end started to shutter and hit the ground causing loss of control, the right rear wheel and axle unit broke off the van and rolled across the freeway causing the van to roll over two and a half times, both occupants of the vehicle sustained injuries. * ts *nlm | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 1 | 05/15/1998 | ||
| Rear seal leak. (attorney for consumer). | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 10/20/2003 | 55395 | 1 | 04/08/1998 |
| I own a 1998 chrysler town & country lxi with 55,400 miles on it and the transmission completely failed with my wife and 4 kids in the car. specifically, the parts that failed were: the sun gear, input hub, clutch drum and torque converter resulting in a $2837 repair bill. how in the world can a car with so little mileage have a major failure like this? this car isnt abused, its driven by my wife (around town only) who shuttles 4 kids to school, scouting, soccer games etc... and is maintained by me, meticulously. *la | |||
| 06/17/1998 | 4 | 04/01/1998 | |
| Rattling noise in engine, sounds like a bike chain, its louder when the a/c on and when van is in park or drive. have had clutch , air coil hub a/c replaced, belt drive, tensioner replace 3 times | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 03/31/2001 | 1 | 12/01/1997 | |
| When we tried to back the vehicle out of our garage, we discovered that it would not engage reverse gear. we pushed the vehicle out of the garage to the street and found that it still had all forward gears. we took the vehicle to tuttle-click chrysler in irvine. we were told that a differential gear had failed. it seems to us that this would prevent the vehicle from moving in either direction, so a broken differential gear probably was not the reason we couldn't use reverse gear. however, we still needed reverse, so the dealer replaced the transmission. within the two weeks preceding the transmission failure, the windshield wipers began to operate spontaneously and the ignition lock became very difficult to operate. during the same visit that the transmission was replaced, the dealer replaced the body control module, a computer within the vehicle, to fix the wiper problem and replaced and rekeyed the ignition lock. we believe that all three of these failures were the result of faulty design or shoddy workmanship and asked chrysler to reimburse us and to explain why the components failed. chrysler has done neither. we believe that we should not be required to indemnify chrysler for its mistakes. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 03/21/2001 | 3 | ||
| Consumer states while driving on highway all of a sudden vehicle would not accelerate and the service engine soon light came on, it was determined that a transmission was needed. *jb | |||
| 11/30/1998 | 3 | ||
| Transmission is shifting erratically, internal problems with transmission, consumer has had transmission replaced a second time on 2-14-01 due to the fact that the transmission that now needs to be replaced is not a transmisson for the type of vehicle consumer has, and the transmission fluid is leaking. | |||
| 02/16/1998 | 01/19/1998 | ||
| Tranmission line connection popped and leaked transmission fluid till empty. | |||
| POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY | |||
| 07/04/2004 | 92000 | 3 | |
| Tranmission problems, stuck in 2nd gear. *ak | |||