Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
230440210/14/200210000317Cosmetic corrosion or perforation at upper strut tower/s usually between the strut and upper load path beam inner panel (inner fender). *tt02/24/2003
231100A04/07/2000232896612610A condition exist where the roof panel surface exhibits waviness or depression(s) near the front of the character features or skid strip for roof rack equipped vehicles. *tt06/09/2000
233599REVA10/01/1999233599612160Subject on the child seat tether anchors. *mjs06/06/2000
23110003/24/2000232896610639This bulletin contains procecures to remove waviness or depressions from the roof panel surface. *tt05/09/2000
234397A09/12/199723-43-976089078Concern with water leak onto the passenger side floor from the hvac housing. *nlm01/13/2000
18329809/25/1998603635Subject on flash programming failure recovery. *yc11/17/1999
230199A06/11/1999230199606172Experiencing tick type noise at top of left b-pillar. *tt08/11/1999
23019901/29/1999604321Subject pertaining to a ticking type noise at top of left b-pillar. *tt04/23/1999
982705/08/1998601767Information on body control module (bcm) replacement. *yc08/24/1998
98042423149806/05/1998600748Symptoms with roof rack rattles at highway speeds. *yc06/05/1998
23529709/19/199754406Some vehicles may have a marginal or partial bond of the backlight to the liftgate that may develop into a water leak. *yc04/07/1998
97091223439709/12/199754398Water leaks onto the passenger side floor from the hvac housing. *yc04/07/1998
STRUCTURE - BODY - BUMPERS
02099710/24/199754098Concerns of thumping noise from the rear jounce bumpers when driving over small bumps after the vehicle has been in very cold temperatures. *yc03/30/1998
STRUCTURE - BODY - DOOR
230420011/03/2000615691Experiencing a chatter sound coming from the sliding door power lock actuator(s) when the power lock feature is repeatedly activated. *tt01/28/2001
23349808/07/1998602208The front door body mounted weaterstrip falls off mounting flange, usually along the top of the door opening. *yc11/15/1999
23039902/12/1999604362Concerns with front and / or sliding door power lock motors making a whirling noise. *tt04/27/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/13/2008108/01/1998
 Tl*the contact owns a 1998 chrysler town and country. while attempting to trade in the vehicle, the contact was informed that the undercarriage of the frame was rusted. the vehicle has been to the dealer for routine maintenance and no one has ever informed him of any rust located underneath the vehicle. the vehicle had been modified by the braun corporation for the purpose of transporting persons with disabilities. the contact called braun corporation for assistance, but they stated that nothing could be done. the current mileage was 82,378 and the failure mileage was unknown. updated 06/16/08 *bf the consumer stated when they put the frame back together, the only spot welded which allowed water to enter causing the frame to rust. updated
11/06/200430000306/14/1998
 Water from under the car and into enginge during car wash and rain causes serpintine belt to fall off, rendering car without power steering and other functions. driving on winding wet roads at slow speed is extremely hazardous if the belt falls off. belt has been replaced and adjusted. manufacturer recommends installing a new engine mount bracket, but refuses to pay for it. *nm
STRUCTURE - BODY
12/12/2012137000
 Tl-the contact owns a 1998 chrysler town and country. the contact was driving approximately 10 mph when the front driver's side wheel completely seized in an outward direction. the vehicle was inspected and it was discovered that the front strut mount was fractured. the vehicle was towed to the contact's residence and was not repaired. there was a technical service bulletin for the failure under nhtsa action number: 10000317 (structure:body). the manufacturer was notified of the problem. the approximate failure mileage was 137,000. kmj
12/12/2012137000
 Tl-the contact owns a 1998 chrysler town and country. while driving approximately 10 mph, the front driver's side wheel completely locked in an outward direction. the vehicle was inspected underneath the hood area by another person who noticed the front strut mount fractured. the vehicle was towed to the residence. the the vehicle had not been repaired. there was a technical service bulletin under nhtsa action number 10000317 (structure:body). the manufacturer was notified of the problem. the approximate failure mileage was 137,000. js
04/15/1998
 Experiencing problem with various excessive leakages coming into vehicle due to body alignment. dealer / manufacturer notified, and unwilling to assist in this matter. please provide any further details on this matter. *ak
STRUCTURE - BODY - DOOR
04/08/1998104/08/1998
 Power door lock module failed. mjs
07/07/199807/01/1998
 Van always pulls to the left when driving. dealer stated no problem found. can drive on highway on the right-most lane, let go of wheel and end up in passing lane on a 4 lane highway. driver's side door was not aligned properly which resulted in loud wind noise and safety issues. rear hatch door did not shut properly and rattled when the car was in motion. car went into neutral while driving on the highway. weather stripping on driver's side door was out of position. lock button on passenger side door crooked and looked to be defective.
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
04/18/20041
 Bolt securing the hydraulic pump to the tailgate broke off allowing the pump to pop off. tailgate fell closed, it will not remain open with only one hydrolic pump. a portion of the bolt is lodged in the body of the van.*ak