Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES
2303400A12/15/2000233400616727Subject regarding outside mirror glass replacement. *tt03/08/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
230150204/01/20022302701634077Subject regarding outside rearview mirror glass replacement. *slc09/27/2002
230270109/21/20012303400625650Subject regarding outside rearview mirror glass replacement. *tt11/30/2001
VISIBILITY - WINDSHIELD
23599812/11/1998603158Windnoise around fron door glass, especially at top of the b pillar. *ak11/17/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
01/17/2003101/17/2000
 While driving in city or country with heater defroster/defogger in use all windshields front/rear plus windows got foggy, forcing consumer to open driver's and passenger's windows. dealer has inspected vehicle and could not duplicate or correct the probles. ts....*ak
105/01/1998
 A/c and heater fails intermittently. yh
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
112/01/1998
 Cooling fan relay failed. yh
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
09/15/200369400
 First problem occurred three days after we purchased this used. transmission locked into neutral and would not disengage. this happened while driving. vehicle had to be towed. rebuilt transmission cost $1500. got it back and 4 days later the fan to cool the engine went out. in the shop another 2 days costing an additional $180.00. feel like i am hemmorhaging money on this car. left drivers window switch doesn't work at times and window gets stuck in the open position.
12/09/2000112/01/1998
 Driver's power window fell into the door frame due to a broken cable. *ak the power window is defecive. *yh
1005/01/1998
 Power window on driver's side fails intermittently. yh
VISIBILITY - REARVIEW MIRRORS/DEVICES
 While driving on the highway headlights/dash lights, and mirrors went out for about a couple of seconds, then came back on. this has happened twice. the dealer has seen the vehicle but can't duplicate the problem. *ak
VISIBILITY - WINDSHIELD
01/29/2003
 The wipers will turn off at will and sometimes it was hard to get them to turn off, unless you turn the vehicle off. she replaced the wiper motor. ph
VISIBILITY - WINDSHIELD WIPER/WASHER
1
 Windshield wiper gears locks up intermittently, causing visibility problems. yh