Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 12/07/2004 | 3 | 11/20/2001 | |
| Recall 04v480000/air bag clock spring: since this recall repair was made the horn continuously goes off while driving.*ak | |||
| 09/01/2004 | 78000 | 30 | 04/01/1999 |
| Air bag indicator light is on constantly, horn doesn't work, stereo controls on steering wheel don't work, cruise control doesn't work. i'm afraid airbag won't deploy on accident and i can't honk my horn if immediate problem arises.*ak | |||
| 09/06/2004 | 53906 | 2 | |
| Horn stopped, but air bag light was on. manufacturer stated that the vehicle was under investigation.*ak | |||
| 07/13/2004 | 1 | 03/26/2004 | |
| Air bag light stays on, the cruise system and horn is not working.*al | |||
| 06/24/2004 | 1 | 12/27/2003 | |
| The airbag light keeps coming on and the steering wheel controls do not work. i took it to the dealer and was told that the clockspring was defective. they want to charge me $270.00 to fix it. i was charged $70.00 for the diagnosis. this, in my opinion, should be a recall issue and should be fixed for free.*ak | |||
| 06/16/2004 | 69430 | 3 | 08/10/2002 |
| Air bag light stays on for 5-6 months, later cruise control & horn in steering wheel quit working. took vehicle to body shop and they said clock spring had failed and needed replaced.*ak | |||
| 04/01/2004 | 3 | ||
| Engine warning light, horn, and radio controls on the steering wheel failed. after investigation by chrysler mechanics they found that the clock spring failed and was also informed that incase of an accident that the air bags might not deploy.*ak had the problem fixed, then saw that the 96 - 98 models have a recall for the failing clock spring. | |||
| 03/25/2004 | 63000 | 4 | |
| The clock spring mechanism in my 1999 chrysler t&c caused the airbag warning light to illuminate; other items in the steering wheel area do not work- 1) cruise control, 2) radio volume and station control, 3) horn | |||
| 05/01/2004 | 92129 | 100 | 03/06/2002 |
| Horn, cruise control, steering wheel stereo controls & air bag not working. possibly related to clockspring failure.*mr | |||
| 02/14/2004 | 101000 | 3 | 08/10/2002 |
| Air bag lamp lighted up in dashboard simultaneously losing horn and cruise control. ar involved: chrysler town & country lxi, 1999.*ak | |||
| 11/04/2003 | 1 | 12/16/1998 | |
| Air bag light on dash board has been on for a week.ccording to the dealer the clock spring is defective and needs to be replaced. currently, i have no air bag, horn, or cruise control. where is a recall up to year 1998 but not 1999. my van was bulit in 1998 why is it not included in the recall? maybe the recall should be expanded to include more years.*ak | |||
| 09/03/2003 | 60700 | 2 | 10/17/1999 |
| My 1999 chrysler town and country's horn stopped working and the airbag light went on. my 3rd party mechanic said he has seen this happen numerous times. the van has 61000 miles. i took it to a chrysler dealer who said it was not covered under a recall. it cost me $250. they said it was the clock spring. seems like a problem that stops the horn and the airbags from working would generate a recall.*ak | |||
| 06/30/2003 | 40000 | 6 | 09/22/1999 |
| Submitting this complaint on behalf of my 80 yr. old mother. 1999 town & country purchased new sept. 1999 now 40000 miles. required repairs past 2 weeks. airbag and horn $250, speedometer $135, cracked exhaust manifold cost to be determined. airtconditioner $ to be determined est. to cost $1100. our phone call to chrysler customer service (800-426-6451) was a horrible experiece. *ak | |||
| 06/02/2003 | 1 | ||
| My 1999 town and country air bag warning light came on, horn, and cruise control have stopped working. dealer claims it's a defective clockspring assembly and they are being recalled in the 1996-98 year models, but not 1999. my cost - $180. i believe 1999 year models should be included as well. i see from your website that i am not the only person in the 1999 year category that has had this problem (or should i say the privilage of paying for it). *ak | |||
| 03/15/2003 | 1 | ||
| The horn failed to work. *jb | |||
| 50 | 10/01/2098 | ||
| Horn does not blow unless hit very hard and in cold temps it will not blow at all. dt | |||
| 11/05/2002 | |||
| Consumer states that while driving and no warning the horn will operate intermittently. dealer notified ts | |||