Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 081500 | 04/21/2000 | 612605 | A condition may exist where there is intermittent operation / static occuring in the front instrument panel speakers. *tt | 06/09/2000 | |
| 084498 | 12/11/1998 | 603102 | Subject on memory power seat travel range. *yc | 02/02/1999 | |
| 083498 | 10/09/1998 | 602904 | Information on electrical feature changes. *yc | 01/20/1999 | |
| 084098 | 09/25/1998 | 602440 | Subject regarding body control module auto headlamp sensor/ signal circuit diagnostic trouble code (dtc). *yc | 11/04/1998 | |
| 083498 | 07/24/1998 | 602314 | Information on electrical feature changes. *yc | 10/26/1998 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 190699 | 09/17/1999 | 607958 | Information regarding the ignition switch housing service. *tt | 10/19/1999 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
| PE00034 | CHRYSLER GROUP LLC | 08/31/2000 | 01/05/2001 | OVERHEATING OF FRONT SEAT HEATERS | ||
| Allege that the front seats over heat and smoke or catch fire | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/02/2007 | 90000 | 1 | |
| My vehicle has been going haywire. sometimes the locks goes up and down by itself and you can hear something sort of like a tazer. the odometer blinks while all of this is going on. also, i took my van to the shop at sears because when i turn the switch for air, it only works on high and not all the time. they told me that seems to be the case with many of the town and country vans that come in there. also the pipe that runs coolant to the back vents rusted out. again, after researching with many shops, was told that it appears the same issues are taking place with this model van. also there is a lot of rust underneath. not sure as to how it is happening. i have had to replace my radiator twice with the last 6 years as if something is rusting parts underneath. i will be visiting many shops and having the owners sign a petition as to what are the ongoing issues with these vehicles. i have started a blog and i am not the only person with issues with this vehicle. *tr | |||
| 11/02/2007 | 90000 | ||
| My vehicle has been going haywire. sometimes the locks goes up and down by itself and you can hear something sort of like a tazer. the odometer blinks while all of this is going on. also, i took my van to the shop at sears because when i turn the switch for air, it only works on high and not all the time. they told me that seems to be the case with many of the town and country vans that come in there. also the pipe that runs coolant to the back vents rusted out. again, after researching with many shops, was told that it appears the same issues are taking place with this model van. also there is a lot of rust underneath. not sure as to how it is happening. i have had to replace my radiator twice with the last 6 years as if something is rusting parts underneath. i will be visiting many shops and having the owners sign a petition as to what are the ongoing issues with these vehicles. i have started a blog and i am not the only person with issues with this vehicle. | |||
| 04/06/2012 | 129000 | ||
| Tl-the contact owns a 1999 chrysler town and country. the contact stated that the cluster circuit board on the instrument panel failed. the vehicle was taken to the dealer who stated there was an open circuit board that caused the vehicle to not start, which needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 129,000. kmj | |||
| 04/06/2012 | 129000 | ||
| Tl-the contact owns a 1999 chrysler town and country. the contact stated the cluster circuit board on the instrument panel has fail. the vehicle was taken to the dealer who stated there was an open circuit board that caused the vehicle to not start. the circuit board needed to be replace and the repairs would be $700 to the contact. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 129,000. mw | |||
| 07/28/2012 | 113737 | 1 | |
| This is the 2nd incident for the same problem. first complaint #10468365. i was stopped at an intersection. i crossed the street and my tires splashed water that was running down the street gutter. the water was 2-4 deep. i once again immediately lost steering and the engine began to overheat. i was able to muscle the steering wheel enough to pull it off to the side of the road. i looked under the hood and found the belt had slipped off again. i had to have it towed to the garage. the mechanic checked out the belt and the tensioner and said they were ok, and they reinstalled the belt. the first time this happened i was turning a corner, and the van went into the opposite lane. i guess i can be thankful for the draught these past few months. this is a serious problem. it makes me afraid of driving when it is raining or with any water on the road. i can't imagine what would happen on the interstate at 70mph, passing someone, or taking a curve in the road. i contacted the chrysler dealership. a bulletin #07-0299 was issued in 7.14.99. the dealership said i would have to purchase any fixes as it wasn't a recalled problem. the dealership told my mechanic they offered a $400 kit to fix the problem, or i could purchase a snow shield and have it installed. why would i need a snow shield in louisiana? *tr | |||
| 03/21/2012 | 111795 | 1 | |
| It had been raining but had stopped. i was making a right hand turn when my right tire went through approximately 2-4 of water in the gutter. i immediately lost control of the steering and veered into the opposite lane. fortunately there were no cars in that lane. i had difficulty steering and the engine began to overheat. i was fortunate the garage was around the corner. the belt had slipped off the pulleys. the belt had not broken, only slipped off. they said i was the 3rd town and country that day that had to have the belt put back on due to the wet weather, and that it was a problem with model for many years. this is the 3rd time to send this report. when i hit verify everything goes blank. *tr | |||
| 07/28/2012 | 113737 | 1 | |
| This is the 2nd incident for the same problem. first complaint #10468365. i was stopped at an intersection. i crossed the street and my tires splashed water that was running down the street gutter. the water was 2-4 deep. i once again immediately lost steering and the engine began to overheat. i was able to muscle the steering wheel enough to pull it off to the side of the road. i looked under the hood and found the belt had slipped off again. i had to have it towed to the garage. the mechanic checked out the belt and the tensioner and said they were ok, and they reinstalled the belt. the first time this happened i was turning a corner, and the van went into the opposite lane. i guess i can be thankful for the draught these past few months. this is a serious problem. it makes me afraid of driving when it is raining or with any water on the road. i can't imagine what would happen on the interstate at 70mph, passing someone, or taking a curve in the road. i contacted the chrysler dealership. a bulletin #07-0299 was issued in 7.14.99. the dealership said i would have to purchase any fixes as it wasn't a recalled problem. the dealership told my mechanic they offered a $400 kit to fix the problem, or i could purchase a snow shield and have it installed. why would i need a snow shield in louisiana? *tr | |||
| 03/21/2012 | 111795 | 1 | |
| It had been raining but had stopped. i was making a right hand turn when my right tire went through approximately 2-4 of water in the gutter. i immediately lost control of the steering and veered into the opposite lane. fortunately there were no cars in that lane. i had difficulty steering and the engine began to overheat. i was fortunate the garage was around the corner. the belt had slipped off the pulleys. the belt had not broken, only slipped off. they said i was the 3rd town and country that day that had to have the belt put back on due to the wet weather, and that it was a problem with model for many years. this is the 3rd time to send this report. when i hit verify everything goes blank. *tr | |||
| 07/28/2012 | 113737 | 1 | |
| This is the 2nd incident for the same problem. first complaint #10468365. i was stopped at an intersection. i crossed the street and my tires splashed water that was running down the street gutter. the water was 2-4 deep. i once again immediately lost steering and the engine began to overheat. i was able to muscle the steering wheel enough to pull it off to the side of the road. i looked under the hood and found the belt had slipped off again. i had to have it towed to the garage. the mechanic checked out the belt and the tensioner and said they were ok, and they reinstalled the belt. the first time this happened i was turning a corner, and the van went into the opposite lane. i guess i can be thankful for the draught these past few months. this is a serious problem. it makes me afraid of driving when it is raining or with any water on the road. i can't imagine what would happen on the interstate at 70mph, passing someone, or taking a curve in the road. i contacted the chrysler dealership. a bulletin #07-0299 was issued in 7.14.99. the dealership said i would have to purchase any fixes as it wasn't a recalled problem. the dealership told my mechanic they offered a $400 kit to fix the problem, or i could purchase a snow shield and have it installed. why would i need a snow shield in louisiana? *tr | |||
| 03/21/2012 | 111795 | 1 | |
| It had been raining but had stopped. i was making a right hand turn when my right tire went through approximately 2-4 of water in the gutter. i immediately lost control of the steering and veered into the opposite lane. fortunately there were no cars in that lane. i had difficulty steering and the engine began to overheat. i was fortunate the garage was around the corner. the belt had slipped off the pulleys. the belt had not broken, only slipped off. they said i was the 3rd town and country that day that had to have the belt put back on due to the wet weather, and that it was a problem with model for many years. this is the 3rd time to send this report. when i hit verify everything goes blank. *tr | |||
| 07/28/2012 | 113737 | 1 | |
| This is the 2nd incident for the same problem. first complaint #10468365. i was stopped at an intersection. i crossed the street and my tires splashed water that was running down the street gutter. the water was 2-4 deep. i once again immediately lost steering and the engine began to overheat. i was able to muscle the steering wheel enough to pull it off to the side of the road. i looked under the hood and found the belt had slipped off again. i had to have it towed to the garage. the mechanic checked out the belt and the tensioner and said they were ok, and they reinstalled the belt. the first time this happened i was turning a corner, and the van went into the opposite lane. i guess i can be thankful for the draught these past few months. this is a serious problem. it makes me afraid of driving when it is raining or with any water on the road. i can't imagine what would happen on the interstate at 70mph, passing someone, or taking a curve in the road. i contacted the chrysler dealership. a bulletin #07-0299 was issued in 7.14.99. the dealership said i would have to purchase any fixes as it wasn't a recalled problem. the dealership told my mechanic they offered a $400 kit to fix the problem, or i could purchase a snow shield and have it installed. why would i need a snow shield in louisiana? *tr | |||
| 03/21/2012 | 111795 | 1 | |
| It had been raining but had stopped. i was making a right hand turn when my right tire went through approximately 2-4 of water in the gutter. i immediately lost control of the steering and veered into the opposite lane. fortunately there were no cars in that lane. i had difficulty steering and the engine began to overheat. i was fortunate the garage was around the corner. the belt had slipped off the pulleys. the belt had not broken, only slipped off. they said i was the 3rd town and country that day that had to have the belt put back on due to the wet weather, and that it was a problem with model for many years. this is the 3rd time to send this report. when i hit verify everything goes blank. *tr | |||
| 07/28/2012 | 113737 | ||
| This is the 2nd incident for the same problem. first complaint #10468365. i was stopped at an intersection. i crossed the street and my tires splashed water that was running down the street gutter. the water was 2-4 deep. i once again immediately lost steering and the engine began to overheat. i was able to muscle the steering wheel enough to pull it off to the side of the road. i looked under the hood and found the belt had slipped off again. i had to have it towed to the garage. the mechanic checked out the belt and the tensioner and said they were ok, and they reinstalled the belt. the first time this happend i was turning a corner, and the van went into the opposite lane. i guess i can be thankful for the draught these past few months. this is a serious problem. it makes me afraid of driving when it is raining or with any water on the road. i can't imagine what would happen on the interstate at 70mph, passing someone, or taking a curve in the road. i contacted the chrysler dealership. a bulletin #07-0299 was issued in 7.14.99. the dealership said i would have to purchase any fixes as it wasn't a recalled problem. the dealership told my mechanic they offered a $400 kit to fix the problem, or i could purchase a snow shield and have it installed. why would i need a snow shield in louisiana? | |||
| 03/21/2012 | 111795 | ||
| It had been raining but had stopped. i was making a right hand turn when my right tire went through approximately 2-4 of water in the gutter. i immediately lost control of the steering and veered into the opposite lane. fortunately there were no cars in that lane. i had difficulty steering and the engine began to overheat. i was fortunate the garage was around the corner. the belt had slipped off the pulleys. the belt had not broken, only slipped off. they said i was the 3rd town and country that day that had to have the belt put back on due to the wet weather, and that it was a problem with model for many years. this is the 3rd time to send this report. when i hit verify everything goes blank. | |||
| 01/05/2009 | 120000 | 1 | |
| 1999 chrysler town and country the dash lose function, driving without speed and the rest of the function. *tr | |||
| 09/14/2007 | 100 | ||
| 1999 chrysler town & country limited: problem(s) worsening - becoming more frequent over last 3 yrs: start van, runs 5-10 secs, then shuts off, disconnect battery-wait 3 mins, cranked in beginning, now only 50/50: security system activates and shut system down 24 hrs, disconnect battery but no startl 24 hours, had new key made at dealership use vin, problems persists: rear vent windows stopped working, changed motors and switches, problem continues: heater in seats recalled, dealer replaced; heaters on recall but would not replace bottom cover(leather)has hole from where heater burning through, now heaters come on/off at will: gauges go off with engine running, back on when they get ready: radio and power windows intermittent: transmission will not shift from first when exiting interstate after traveling in od for 100 miles, happened 3-4 times, not continuous: alarm sounds in middle of night and when standing in street 25ft+ behind the van; manufactured on 4/17/98 so 1999 has mostly 1998 parts, real problematic when purchasing parts: note: have two 1999 t&c limiteds, one having these problems the other (red) only paint clear coat peeling; had to tow van several times. now having the instrument cluster and lock switch in driver's door replace. next step change bcm: i am throwing $1s at van, dealerships (more than one) say no idea causation. dealer has replaced battery, cables, belt, maintenance on transmission +). your url from chat rooms and forums. many others having same or similar problems. no luck with their local dealerships either. have owned many chrysler and dodge products, these may be last! thank you. pastor steve randall *tr | |||
| 06/29/2007 | 122000 | 2 | 04/19/1999 |
| I have a 1999 chrysler town and country van and tnbis is the second time within the last 20 months the instrument cluster circuit board, part number 4874440, has failed. this circuit board, behind the instrument panel, controls most of the electrical circuits in the car. when it fails the gauges don't work, the warning lights don't work, the door locks fail, it affects the radio, and sometimes the car won't start. the problem is you never know when it will fail. this is the second circuit board we have had replaced. the two safety issues are the fact that the car may not start. the syptoms are very sporadic. sometimes only the gauges are affected. other times it won't start but may start the next day or next week. i was told this also affects the proper functioning of the driver and passenger air bags. when the gauges go out and the passive restraint system and air bag light goes on the chances are they would not function properly in an accident. chrysler either engineered this circuit board poorly, causing the high failure rate, or their supplier is shipping defective parts. this should be a fleet-wide recall. i called chrysler support and they said they would report the problem. the chrysler file no. is 16463834. *tr | |||
| 07/10/2006 | 125900 | 3 | |
| I have chrysler town & country and both of driver side and passenger side windows stop operating. i had similar problems with the rear passenger side window last year. *jb | |||
| 03/01/2005 | 139000 | 1 | 07/01/1998 |
| Dt: consumer received a recall on seats to have them redone. there was a problem about the heated seats getting hot. they had the seats redone. when they drove the car a substantial amount of miles the back of the van/the taillight, and back bumper caught on fire. the car was sitting still when the fire occurred.*ak | |||
| 03/01/2004 | 9 | ||
| My 1999 town and country imtermittenly will not start. we've taken it to the shop several times and they can find nothing wrong. the speedometer, tachometer, etc. also has shut off by itshelf while driving.*ak | |||
| 06/30/2004 | 104000 | 3 | 06/01/2004 |
| The engine will not start, it is an intermittent problem, i think it is an electrical issue. i have taken it to a garage and noone can seem to find the problem.*ak | |||
| 02/28/2004 | 90000 | ||
| Air bag warning light on, then cruise control and radio controls in steering wheel failed, then horn failure. | |||
| 04/27/2004 | 130000 | 3 | 06/15/1999 |
| Multiple eletrical failures in convenience items through-out car & now loosing engine power while driving. vehicle currently at chyrsler service, but recalled part that was possibly installed incorrectly on 1996 to 98 models has had failure on 99 model, but no recall. dealership not addressing safety issue of vehicle dying while auto engaged, more interested in replacing all convenience items. there has been no auto failure at highway speeds yet | |||
| 11/08/2001 | 1 | ||
| Consumer states that the transaxle input speed sensor was replaced. while driving, the vehicle stalled, dealer informed consumer that the computer would have to be replaced. *slc | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 03/22/2003 | 80000 | 1 | 09/10/1998 |
| 1999 chrysler t&c with 80,000 miles. tie rod loose $200, alternator tension rusted $200, strut covers rusting $900. these and the general poor quality rating of this vehicle has cost me thousands in trade-in value and placed my family in jeopardy. *jb | |||
| 02/01/1999 | |||
| Car still will not start after several replacements of batteries. then starter and alternator. spoke to mr. owens of greenbrier about a extend warranty on my van respond i'll have to get back to you. by the way your van is ready for pick up. i left several voice messenger in response to my warranty that me and mr. owen spoke about, with no response. i still haven't pick up my van at this time. 16 january 2001 i make one more call to mr. owen and get his voice message again, i leave a message. he gets back to me on 17 january 2001 tell me that i have a extend warranty for 50,000 miles and my question to mr. owen does this include my 36,000 warranty, response is yes. your van it ready for pick up. no it is not ready for pick up i receive a call fom mr. kramer this morning tell me to pick up my van and less than two hours later mr. kramer tells me that don't pick up the van because it will not start and we are working on it. mr. owen response is i'll get back to you. a hour later mr. owen call back to tell me that a expert /help desk person is working with greenbrier to resolve the problem. but i'm still without my van which i need to get back and forth to work in and other activities of my three children. some southern hospitality program has failed me. i'm with out a van still. seven tries to repair a van i think is enough. chrysler still has not call me to accomdated my no vehicle. greenbrier chrysler service managers favorite line is me patient. please help me with this situation.*ak( dot number: ) | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 02/01/1999 | |||
| Car still will not start after several replacements of batteries. then starter and alternator. spoke to mr. owens of greenbrier about a extend warranty on my van respond i'll have to get back to you. by the way your van is ready for pick up. i left several voice messenger in response to my warranty that me and mr. owen spoke about, with no response. i still haven't pick up my van at this time. 16 january 2001 i make one more call to mr. owen and get his voice message again, i leave a message. he gets back to me on 17 january 2001 tell me that i have a extend warranty for 50,000 miles and my question to mr. owen does this include my 36,000 warranty, response is yes. your van it ready for pick up. no it is not ready for pick up i receive a call fom mr. kramer this morning tell me to pick up my van and less than two hours later mr. kramer tells me that don't pick up the van because it will not start and we are working on it. mr. owen response is i'll get back to you. a hour later mr. owen call back to tell me that a expert /help desk person is working with greenbrier to resolve the problem. but i'm still without my van which i need to get back and forth to work in and other activities of my three children. some southern hospitality program has failed me. i'm with out a van still. seven tries to repair a van i think is enough. chrysler still has not call me to accomdated my no vehicle. greenbrier chrysler service managers favorite line is me patient. please help me with this situation.*ak( dot number: ) | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 08/16/2001 | 1 | 06/01/1999 | |
| Van would not start. battery appeared weak. had vehicle towed to dealer. service department stated that the positive battery cable had corroded through, about 6 inches down from terminal clamp. no outside indication of serious cable corrosion. concern is that the van gave no indication of a problem up until the time it would not start. if the cable had failed while driving we could of experienced loss of electrical power, and loss of engine power, leading to loss of control of vehicle. service repair department stated that they are repairing several of these cable per year, at least on the 1999 model vans. service departement also stated that the wiring design had been changed due to the high cost to replace positive battery cable (quoted as being $720) as it is part of the main wiring harness as well as starting system. i believe this is a potential defect that should be repaired by chrysler. in over 40 years of motor vehicle associated activities i have never heard or seen a battery cable itself that has corroded. i have seen corrosion on a cable next to the old style terminal clamps (e.g., made out of lead) but not to the cable itself. it appears to be some kind of galvanic corrosion as it is only the positive battery terminal that exhibits corrosion. the positive battery cable terminal clamp is made out of a different metal than the negative battery cable terminal clamp.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 03/11/2004 | 47870 | 1 | 05/29/2003 |
| The instrument cluster will go dead as you are driving the vehicle.non of the instrumentation will work not the fuel, tach, spedo, odometer or anything.just as quickly as it turned itself off, it will turn itself back on and all of the instrumentation will work.other problem,once started it will immediately shut itself off.after a few attempts it will turn itself off and then it will not start or do anything.if you let the vehicle sit overnight, usually the next day, it will start again like nothing ever happened.it does this frequently, but completely sporadically.it has happened to me approximately 9-12 times since i purchased the vehicle in may of 2003.the previous owner had it in the shop, (i have the work orders) for the exact same problems at least 2-3 times while it was under warranty and each time they told him that the problem was solved.the car was sold to me and within the month the warranty expired.i took it to the same dealership and they couldn't diagnose the problem but still charged me for a diagnosis fee.they tell me it is an intermittent problem and that i have to be able to duplicate the problem.when i have it towed to them they can't diagnose it and want me to pay for the repair even when i have a history to show that the problem was never repaired to begin with.i have seen many statements and questions about these exact same problems others are having with their chrysler minivans posted to various internet web sites. how can i get this resolved so that the car drives without endangering myself or my family.i have emailed chrysler directly on numberous occasions.i bought the car with 48,000 miles and it currently has 54,000 miles.i can't sell it because i wouldn't want to pass these problems on to someone else.also, i can't trade it because the owner of the chrysler dealership in my area,al berger of sarasota chrysler has told me himself that he couldn't give me what it's worth because he knows it has these problems. *ak | |||
| 09/18/2000 | |||
| Intermittently vehicle will not start, or will stall or will lose power steering. contacted dealer, they cannot find the cause.*ak | |||
| 02/01/1999 | |||
| Car still will not start after several replacements of batteries. then starter and alternator. spoke to mr. owens of greenbrier about a extend warranty on my van respond i'll have to get back to you. by the way your van is ready for pick up. i left several voice messenger in response to my warranty that me and mr. owen spoke about, with no response. i still haven't pick up my van at this time. 16 january 2001 i make one more call to mr. owen and get his voice message again, i leave a message. he gets back to me on 17 january 2001 tell me that i have a extend warranty for 50,000 miles and my question to mr. owen does this include my 36,000 warranty, response is yes. your van it ready for pick up. no it is not ready for pick up i receive a call fom mr. kramer this morning tell me to pick up my van and less than two hours later mr. kramer tells me that don't pick up the van because it will not start and we are working on it. mr. owen response is i'll get back to you. a hour later mr. owen call back to tell me that a expert /help desk person is working with greenbrier to resolve the problem. but i'm still without my van which i need to get back and forth to work in and other activities of my three children. some southern hospitality program has failed me. i'm with out a van still. seven tries to repair a van i think is enough. chrysler still has not call me to accomdated my no vehicle. greenbrier chrysler service managers favorite line is me patient. please help me with this situation.*ak( dot number: ) | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 09/14/2007 | 100 | ||
| 1999 chrysler town & country limited: problem(s) worsening - becoming more frequent over last 3 yrs: start van, runs 5-10 secs, then shuts off, disconnect battery-wait 3 mins, cranked in beginning, now only 50/50: security system activates and shut system down 24 hrs, disconnect battery but no startl 24 hours, had new key made at dealership use vin, problems persists: rear vent windows stopped working, changed motors and switches, problem continues: heater in seats recalled, dealer replaced; heaters on recall but would not replace bottom cover(leather)has hole from where heater burning through, now heaters come on/off at will: gauges go off with engine running, back on when they get ready: radio and power windows intermittent: transmission will not shift from first when exiting interstate after traveling in od for 100 miles, happened 3-4 times, not continuous: alarm sounds in middle of night and when standing in street 25ft+ behind the van; manufactured on 4/17/98 so 1999 has mostly 1998 parts, real problematic when purchasing parts: note: have two 1999 t&c limiteds, one having these problems the other (red) only paint clear coat peeling; had to tow van several times. now having the instrument cluster and lock switch in driver's door replace. next step change bcm: i am throwing $1s at van, dealerships (more than one) say no idea causation. dealer has replaced battery, cables, belt, maintenance on transmission +). your url from chat rooms and forums. many others having same or similar problems. no luck with their local dealerships either. have owned many chrysler and dodge products, these may be last! thank you. pastor steve randall *tr | |||
| 03/11/2004 | 47870 | 1 | 05/29/2003 |
| The instrument cluster will go dead as you are driving the vehicle.non of the instrumentation will work not the fuel, tach, spedo, odometer or anything.just as quickly as it turned itself off, it will turn itself back on and all of the instrumentation will work.other problem,once started it will immediately shut itself off.after a few attempts it will turn itself off and then it will not start or do anything.if you let the vehicle sit overnight, usually the next day, it will start again like nothing ever happened.it does this frequently, but completely sporadically.it has happened to me approximately 9-12 times since i purchased the vehicle in may of 2003.the previous owner had it in the shop, (i have the work orders) for the exact same problems at least 2-3 times while it was under warranty and each time they told him that the problem was solved.the car was sold to me and within the month the warranty expired.i took it to the same dealership and they couldn't diagnose the problem but still charged me for a diagnosis fee.they tell me it is an intermittent problem and that i have to be able to duplicate the problem.when i have it towed to them they can't diagnose it and want me to pay for the repair even when i have a history to show that the problem was never repaired to begin with.i have seen many statements and questions about these exact same problems others are having with their chrysler minivans posted to various internet web sites. how can i get this resolved so that the car drives without endangering myself or my family.i have emailed chrysler directly on numberous occasions.i bought the car with 48,000 miles and it currently has 54,000 miles.i can't sell it because i wouldn't want to pass these problems on to someone else.also, i can't trade it because the owner of the chrysler dealership in my area,al berger of sarasota chrysler has told me himself that he couldn't give me what it's worth because he knows it has these problems. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 11/08/2001 | 1 | ||
| Consumer states that the transaxle input speed sensor was replaced. while driving, the vehicle stalled, dealer informed consumer that the computer would have to be replaced. *slc | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 01/06/2003 | 70000 | 02/01/1999 | |
| When consumer started their vehicle it wouldn't start, then smoke started coming from under the hood. the dealership indicated that the problem was caused by the starter motor. please provide more details. *ts | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 10/16/2004 | 90000 | 20 | 12/18/2003 |
| No crash involved...noticed after a rainstorm here on the coast, that there was the sound of water rolling back and forth in the dash area when i was driving..not only that, but there was a significant(huge flood) of water coming into the passenger compartment from the dash area immediately in front of the passenger seat...enough water that my carpeting was completely soaked, and ruined. after this happened many times..i finally figured out what it was..there is some sort of drain hose to a water collection reservoir under the windshield...which can be disconnected to drain, but in the event of debris washing into it...would clog up and overflow..resulting in the described condition..this is very poor design in my opinion..some of folks i have had this to..did not have a clue what was going on...i have not said anything to chrysler about this...but think it is not just me who has the issue..and it also could be a contributor to some of the other issues i have read about..particularly the condensation issue and the airbag issue..i am concerned that the electronics will fail...please advise...i am picking a random date when it first happened...also..has occurred many times since unless i clean the drain hoses...never had this happen on any other vehicle...? *tr | |||
| 05/04/2007 | 95000 | 1 | |
| Tl*the contact owns a 1999 chrysler town and country. on may 4, 2007, the vehicle's control panel failed followed by the electrical system while driving. the contact restarted the vehicle and it ran for a few seconds, only to fail again. this continued until the vehicle failed completely. the purchase date and engine size were unknown. the current mileage is 102,000 and failure mileage was 95,000. | |||
| 11/10/2004 | 50 | 11/01/1998 | |
| Over the last 6mos the seat heater on our tc mini van has continually overheated. burns legs. dealership said our fault and nothing they can do. our expense. one of the reasons we bought this van was because of the seat heaters. have bad back and heat helps. very disappointed with quality of product for the price paid. have stopped using seat htr. and will not buy another chrysler. van has been in shop for many other problems, speedometer, starter, tires leaking due to rims, egr valve, leaky boot, struts, etc... more items replaced than i expected. | |||
| 06/24/2004 | 1 | 12/27/2003 | |
| The airbag light keeps coming on and the steering wheel controls do not work. i took it to the dealer and was told that the clockspring was defective. they want to charge me $270.00 to fix it. i was charged $70.00 for the diagnosis. this, in my opinion, should be a recall issue and should be fixed for free.*ak | |||
| 12/16/2002 | 50000 | 09/01/2001 | |
| Horn has stopped working, check engine light stays lit, airbag light keeps coming on at least once a week and chimes. dealership believes from the description that it may be the clockspring except that my cruise control still works. vehicle from 1996-1998 has been recalled for the clockspring. please be advised that the same problems that caused that recall are showing up on 1999 models. | |||
| 12/16/2001 | |||
| Parts in inside of the vehicle got hot to the point where they have burned the consumer. consumer has second degree burns on left hand, and third degree burns on right hand. contacted dealer, and dealer was going to take a look at the vehicle.*ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 06/09/2002 | 1 | 02/01/2099 | |
| The large (1.5in.) bundle of wires that goes from the battery/fuse box to the starter/other places...goes through a cutout in the bottom/front of the vehicle this bundle rubs with vibration untill the insulation is gone. short causes the fire. my brother's van is built the same way. | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 10/16/2004 | 90000 | 20 | 12/18/2003 |
| No crash involved...noticed after a rainstorm here on the coast, that there was the sound of water rolling back and forth in the dash area when i was driving..not only that, but there was a significant(huge flood) of water coming into the passenger compartment from the dash area immediately in front of the passenger seat...enough water that my carpeting was completely soaked, and ruined. after this happened many times..i finally figured out what it was..there is some sort of drain hose to a water collection reservoir under the windshield...which can be disconnected to drain, but in the event of debris washing into it...would clog up and overflow..resulting in the described condition..this is very poor design in my opinion..some of folks i have had this to..did not have a clue what was going on...i have not said anything to chrysler about this...but think it is not just me who has the issue..and it also could be a contributor to some of the other issues i have read about..particularly the condensation issue and the airbag issue..i am concerned that the electronics will fail...please advise...i am picking a random date when it first happened...also..has occurred many times since unless i clean the drain hoses...never had this happen on any other vehicle...? *tr | |||
| 09/24/2005 | 60000 | 1 | 04/01/1998 |
| We have a 1999 chrysler town and country van and we have experienced electrical problems beginning at about 60,000 miles. it started with the dash lights and gauges intermittently going off, then back on. it also affected power to the radio and the power windows. i had the car in during the warranty period several times but the service technician could not reproduce the defect. finally at 108,000 the car failed to start and had to be towed to a dealership. the problem was diagnosed as a faulty circuit board for the instrument panel cluster behind the dashboard, part number 4874440. this is a safety issue because gauges may not work when a mechanical malfunction occurs, such as a water pump, alternator or battery failure. additionally, the car may not start when the weather conditions are severe, placing the occupants in danger. i checked with three chrysler dealerships in the local area and their parts departments all told me that 396 of this $370.00 part are on national back order. only 240 of the 396 are going to be filled based on production shortages. if the original manufactured parts are faulty then chrysler needs to have a recall and replace the defective part. the demand for this part indicates there is a problem. a post mortem on defective parts may be necessary to determine why they went bad. *jb | |||
| 06/12/2004 | 36490 | 1 | 04/13/2002 |
| Tachometer, speedometer and controls on the steering wheel have ceased working, and i was told that the clockspring needs to be replaced. 1996-1998 chrysler town & country minivans were recalled for this problem in a similar mileage range, and i see numerous complaints on this website for the same problem with 1999 models. because it is real safety issue that hasn't been corrected after the recall period, the 1999 models should also be included in the recall.*ak | |||
| 03/11/2004 | 47870 | 1 | 05/29/2003 |
| The instrument cluster will go dead as you are driving the vehicle.non of the instrumentation will work not the fuel, tach, spedo, odometer or anything.just as quickly as it turned itself off, it will turn itself back on and all of the instrumentation will work.other problem,once started it will immediately shut itself off.after a few attempts it will turn itself off and then it will not start or do anything.if you let the vehicle sit overnight, usually the next day, it will start again like nothing ever happened.it does this frequently, but completely sporadically.it has happened to me approximately 9-12 times since i purchased the vehicle in may of 2003.the previous owner had it in the shop, (i have the work orders) for the exact same problems at least 2-3 times while it was under warranty and each time they told him that the problem was solved.the car was sold to me and within the month the warranty expired.i took it to the same dealership and they couldn't diagnose the problem but still charged me for a diagnosis fee.they tell me it is an intermittent problem and that i have to be able to duplicate the problem.when i have it towed to them they can't diagnose it and want me to pay for the repair even when i have a history to show that the problem was never repaired to begin with.i have seen many statements and questions about these exact same problems others are having with their chrysler minivans posted to various internet web sites. how can i get this resolved so that the car drives without endangering myself or my family.i have emailed chrysler directly on numberous occasions.i bought the car with 48,000 miles and it currently has 54,000 miles.i can't sell it because i wouldn't want to pass these problems on to someone else.also, i can't trade it because the owner of the chrysler dealership in my area,al berger of sarasota chrysler has told me himself that he couldn't give me what it's worth because he knows it has these problems. *ak | |||
| 05/26/2003 | 1 | ||
| Minivan had a electrical fire under the dash. *tt | |||
| 03/27/1999 | 11/01/1998 | ||
| This van is very unsafe i need help | |||
| 04/19/1999 | |||
| Light on intstrument panel does not illuminate bright enough, and is inadequate for night driving. *ak | |||