Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 241099A | 08/20/1999 | 241099 | 608366 | Vehicles may exhibit an intermittent condition where the a/c system blows warm air after the a/c system had been working properly. *tt | 11/23/1999 |
| 241198 | 07/24/1998 | 602339 | Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak | 11/15/1999 | |
| 241099 | 05/28/1999 | 606046 | Some vehicles may exhibit a condition where the air conditioner system blows warm air intermittently. *tt | 08/05/1999 | |
| 9843 | 08/18/1998 | 602286 | Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc | 10/20/1998 | |
| 240798 | 08/28/1998 | 602202 | Condition with a/c compressor lock-up at low mileage. *yc | 10/15/1998 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
| 082798 | 06/05/1998 | 601567 | Perceived loss or cahnge of radio station presets. *ak | 08/10/1998 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 9911 | 03/16/1999 | 605346 | Service action regarding vehicles equipped with luggage rack crossbar installation information. *tt | 06/08/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 11/21/2011 | 152950 | ||
| On this day i was siting in my van with the ignition in the on position resetting my clocks in the vehicle i rested my hand on the shifter when it released from park into reverse gear without the engine running there are no brakes because of power braking you cant stop on a dime so i quickly engaged the parking brake to stop the vehicle from rolling down my drive. i immediately contacted chrysler who claims they are not responsible for this issue since they did not install this saftey feature on any chrysler town and country van to date also i have an issue with when it rains the serpentine belt falls off the pulleys if water splashes up onto the belt itself causing loss of brakes and steering due to this defect chrysler is aware of this issue but again refuses to recall the vehicles for a safer fix something needs to be done beofe they kill someone | |||
| 09/01/2004 | 1 | 08/16/1998 | |
| All four rims rusted out. *bf all four ramps and tires collapsed. the brakes could not be fixed because the van runs so hot. *nm | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/30/2003 | 40000 | 6 | 09/22/1999 |
| Submitting this complaint on behalf of my 80 yr. old mother. 1999 town & country purchased new sept. 1999 now 40000 miles. required repairs past 2 weeks. airbag and horn $250, speedometer $135, cracked exhaust manifold cost to be determined. airtconditioner $ to be determined est. to cost $1100. our phone call to chrysler customer service (800-426-6451) was a horrible experiece. *ak | |||
| 04/15/2001 | 2 | 12/01/1999 | |
| The a/c unit should have lasted longer than it did. am now repairing a second time. non warranty. no help from the dealer or manufacturer.. *ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 03/25/2004 | 63000 | 4 | |
| The clock spring mechanism in my 1999 chrysler t&c caused the airbag warning light to illuminate; other items in the steering wheel area do not work- 1) cruise control, 2) radio volume and station control, 3) horn | |||