Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
09/14/2007100
 1999 chrysler town & country limited: problem(s) worsening - becoming more frequent over last 3 yrs: start van, runs 5-10 secs, then shuts off, disconnect battery-wait 3 mins, cranked in beginning, now only 50/50: security system activates and shut system down 24 hrs, disconnect battery but no startl 24 hours, had new key made at dealership use vin, problems persists: rear vent windows stopped working, changed motors and switches, problem continues: heater in seats recalled, dealer replaced; heaters on recall but would not replace bottom cover(leather)has hole from where heater burning through, now heaters come on/off at will: gauges go off with engine running, back on when they get ready: radio and power windows intermittent: transmission will not shift from first when exiting interstate after traveling in od for 100 miles, happened 3-4 times, not continuous: alarm sounds in middle of night and when standing in street 25ft+ behind the van; manufactured on 4/17/98 so 1999 has mostly 1998 parts, real problematic when purchasing parts: note: have two 1999 t&c limiteds, one having these problems the other (red) only paint clear coat peeling; had to tow van several times. now having the instrument cluster and lock switch in driver's door replace. next step change bcm: i am throwing $1s at van, dealerships (more than one) say no idea causation. dealer has replaced battery, cables, belt, maintenance on transmission +). your url from chat rooms and forums. many others having same or similar problems. no luck with their local dealerships either. have owned many chrysler and dodge products, these may be last! thank you. pastor steve randall *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
02/07/2007131645302/21/2001
 Chrysler town and country 1999 3.8 l (1) events leading up to the failure: rain (2) failure and its consequences: dash lights flickering, windshield wipers stop and start, power locks unlock at highway speed. (3) what was done to correct the failure: called dealership & set up appointment. *jb
11/15/200640109/20/2001
 My 1999 chrysler town and country limited mini van driver seat caught fire when the seat warmer was on. the seat got very hot about 1 minute before and then smoke came up in front of me while i was driving and i looked down and saw flames. i put it out and turned off the seat. we purchased the vehicle in 2001. at the time of the purchase, the driver's seat warmer was not working and as part of our sale the dealership replaced the entire seat with a brand new one to correct the problem. also, at the time of incident my passenger sliding door will not open from the inside. so, had the fire spread my passengers in the back would not have been able to open the door from the inside of the car. someone would have had to let them out from the outside of the car. we have had the locks replaced in the past 2 years due to the car locking itself and locks not working from both outside and inside. *jb
05/01/200683281203/27/1999
 1999 chrysler town and country limited mini-van. outside door handles on both the right and left sliding doors have deteriorated and have fallen off of the vehicle. dealer tried to replace under warranty but was refused by daimler-chrysler stating that the handles were not part of the latch assembly. the doors are now unable to be open from the outside, making, in my opinion. the vehicle very unsafe. the cost of replacing both handles with labor is approximately $500.00. *jb
10/01/19992
 Sliding door and hatch door shake loosely. at one point, doors opened up while consumer was driving. contacted dealer and the dealer noted that there was a rattle and made an adjustment, but problem still occurs.*ak *tt
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
02/07/2007131645302/21/2001
 Chrysler town and country 1999 3.8 l (1) events leading up to the failure: rain (2) failure and its consequences: dash lights flickering, windshield wipers stop and start, power locks unlock at highway speed. (3) what was done to correct the failure: called dealership & set up appointment. *jb
10/01/19992
 Sliding door and hatch door shake loosely. at one point, doors opened up while consumer was driving. contacted dealer and the dealer noted that there was a rattle and made an adjustment, but problem still occurs.*ak *tt