Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| 210599 | 03/05/1999 | 604696 | Subject regarding reusable automatic transmission oil pan gasket. *tt | 05/07/1999 | |
| 210499 | 02/26/1999 | 604364 | Service and parts information on 1999 running changes to transmission range sensor (trs) *tt | 04/27/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| 9913 | 03/29/1999 | 605349 | Vehicles may experience faults related to the transmission range sensor (trs). *tt | 06/08/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 0700601 | 11/11/2001 | 632201 | Subject regarding transmission oil cooler line hose clamp service. *tt | 07/11/2002 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 211599 | 10/01/1999 | 612153 | Subject on transaxle seepage mis-diagnosis- case porosity. *mjs | 06/06/2000 | |
| 9920 | 04/30/1999 | 605149 | Information on fast feedback fleet - installation of 2000 model year 41te transaxles. *tt | 06/02/1999 | |
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||||
| 030698 | 10/02/1998 | 602908 | Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak | 01/20/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/21/2011 | 152950 | 1 | |
| On this day i was siting in my van with the ignition in the on position resetting my clocks in the vehicle i rested my hand on the shifter when it released from park into reverse gear without the engine running there are no brakes because of power braking you cant stop on a dime so i quickly engaged the parking brake to stop the vehicle from rolling down my drive. i immediately contacted chrysler who claims they are not responsible for this issue since they did not install this saftey feature on any chrysler town and country van to date also i have an issue with when it rains the serpentine belt falls off the pulleys if water splashes up onto the belt itself causing loss of brakes and steering due to this defect chrysler is aware of this issue but again refuses to recall the vehicles for a safer fix something needs to be done beofe they kill someone. *tr | |||
| 10/15/2003 | 47000 | ||
| There are complaints all over the country about chrysler transmissions. its a down right shame to have to put a new transmission in a car with this low of miles. | |||
| 1 | 09/01/1999 | ||
| Within a few months of buying this vehicle brand new a loud noise developed while steering at low speeds that was later ascribed to a loose belt. a few months later, while spouse was driving at approx 45-50 mph, the speedometer went dead and the transmission got stuck in 2nd or 3rd gear. the vehicle slowed down and would not go much faster than about 35 mph. this was latter determined to be due to some faulty sensor. just a few months after that, with the vehicle barely 2 years old, the battery went dead for no apparent reason. new battery was needed. now i have this humming noise in the rear brakes with barely 31k miles on the vehicle. what's next? this thing (so-called vehicle) has already cost us much lost time (taking it to the dealer) and the associated money in lost wages!*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/14/2007 | 100 | ||
| 1999 chrysler town & country limited: problem(s) worsening - becoming more frequent over last 3 yrs: start van, runs 5-10 secs, then shuts off, disconnect battery-wait 3 mins, cranked in beginning, now only 50/50: security system activates and shut system down 24 hrs, disconnect battery but no startl 24 hours, had new key made at dealership use vin, problems persists: rear vent windows stopped working, changed motors and switches, problem continues: heater in seats recalled, dealer replaced; heaters on recall but would not replace bottom cover(leather)has hole from where heater burning through, now heaters come on/off at will: gauges go off with engine running, back on when they get ready: radio and power windows intermittent: transmission will not shift from first when exiting interstate after traveling in od for 100 miles, happened 3-4 times, not continuous: alarm sounds in middle of night and when standing in street 25ft+ behind the van; manufactured on 4/17/98 so 1999 has mostly 1998 parts, real problematic when purchasing parts: note: have two 1999 t&c limiteds, one having these problems the other (red) only paint clear coat peeling; had to tow van several times. now having the instrument cluster and lock switch in driver's door replace. next step change bcm: i am throwing $1s at van, dealerships (more than one) say no idea causation. dealer has replaced battery, cables, belt, maintenance on transmission +). your url from chat rooms and forums. many others having same or similar problems. no luck with their local dealerships either. have owned many chrysler and dodge products, these may be last! thank you. pastor steve randall *tr | |||
| 11/01/2006 | 1 | ||
| There is not a locking mechanism to putting the car in gear while depressing the brake. i noticed it by accident one day while i was cleaning it and accidentally pulled it into gear. not only is this a major safety concern but is also a theft issue. chrysler really needs to step up to the plate with some of the major safety issues with this vehicle! *nm | |||
| 11/15/2005 | 79994 | 1 | 07/14/2005 |
| I purchased the vehicle on july 14, 2005. when the weather turned colder, i would back the vehicle out of my driveway and it would fail to engage into drive for 25 to 30 seconds. at times it would also fail to engage after making a full stop. i believed this to be a dangerous problem. when i took it to the dealer, i was told they were using a new and improved fluid. there was nothing they could do to remedy the situation. the service manager told me it happens on his new car also. if what he says is true i can't believe there aren't many thousands of complaints. what can i do about this dangerous situation? i used a november date as the incident date, but it happens many times. *jb | |||
| 08/28/2005 | 99700 | 1 | |
| I was vacuuming my 1999 chrysler town & country van before church when my 1 year old son pulled the shifter out of park and the van rolled down our driveway. the drivers door struck a tree causing $1800 damage. the keys to the van were in my pocket. chrysler was contacted and sent an investigator out to determine what had occurred. i never received a copy of the investigation and contacted chrysler to obtain a copy and was told by them that i would need a court subpoena to have a copy sent to me. my van taken to the local dealer by the chrysler investigator to determine what was wrong. i was not given a copy of what they found and chrysler would not send one as well without a subpoena. while the van was at the body shop, i noticed that nothing was done to correct the fact that the van can be taken out of park without keys in the ignition. chrysler had the opportunity to fix this while they were doing their investigation and did nothing. *nm | |||
| 07/11/2005 | 157000 | 1 | 10/01/2003 |
| Dt: the vehicle is a 1999 chrysler town & country lx. consumer took vehicle to tanner motors dodge chrysler plymouth and jeep 703 washington st. p.o. box 484 brainerd, minnesota 56401 ph. no. 218-829-3597 on 6-23-05 because transmission broke. he picked it back up from dealer on 6-24-05, and on 7-11-05 the transmission exploded because of the drive train pin broke. at the time that transmission exploded there were 5 passengers in the vehicle. however, there were no injuries. consumer stated that at least 80 percent of the pin broke. consumer kept the pin. when the consumer contacted tanner motors he talked to a mechanic, who he told him that there was a known problem with 1997-1999. models. when consumer asked for some kind of compensation mechanic told him he would have to consult the manager. as of now no one has gotten back with the consumer, who contacted the better business bureau. consumer has not contacted the manufacturer. consumer has hadrecall repairs done nhtsa recall. 00v268000 on 5-6-04 for the nitrole rubber o-ring, invoice no.chcs168552, job 3 14chzz1. this was done at consumer' s expense, and he was not informed that it was included in a recall. consumer purchased vehcile used, it had 70,000 miles on it. *ak | |||
| 02/04/2005 | 59900 | 1 | 04/20/2003 |
| I was cleaning out my van on friday, february 4, 2005 after work while my 3 kids played outside. my van started rolling backward down the driveway (in park, car off, key out of ignition enough so it wouldn't beep at me) my 8 year old daughter had been sitting in the driveway behind my van drawing with sidewalk chalk. she had gotten up to get something out of her dad's car just in time to avoid being run over. my passenger door was open and so was his so they collided as my van rolled backwards down the drive. i hopped in the van and tried to apply the brake, but the only thing that stopped my van from rolling in to the road was his car. they locked together. i contacted chrysler and they did send an inspector out, but a couple weeks later denied any responsibility. i am very thankful that my daughter was not behind my van and hurt or killed by this freak accident, but needed to record this incident in case others have similar problems. *ak | |||
| 06/19/2004 | 60000 | 3 | 03/07/2000 |
| Transmission needed to be rebuilt at 60,000 miles because the service engine light came on while driving, and the transmission stayed in first gear only. *ak *ts | |||
| 03/06/2003 | 27000 | 3 | 05/27/2001 |
| Vehicle shifts from drive to neutral while moving.*ak | |||
| 09/15/1999 | 68000 | 1 | 07/14/2002 |
| At 68,000 miles jerks harshly down shifting at low speeds. upon removing pan, metal pieces in pan. towing to transmission shop with expected rebuild required. | |||
| 05/20/2000 | 20 | 08/25/2001 | |
| When going up hill (driveway) vehicle does not pull like normal, it hesitates and stutters. i must put it into low in order to pull the hill. also, when reversing vehicle vibrates and moves very slowly. vehicle drives fine in normal conditions, the only problem is pulling up hill after a stop and reversing at any time.*ak | |||
| 1 | |||
| When consumer attempted to move or pull into traffic, the vehicle hesitated, and at times the vehicle did not go into reverse.*jb | |||
| 01/27/2003 | |||
| Vehicle accelerates making it hard for consumer to regain control to decelerate. dealer has been notified. ph | |||
| 04/15/2002 | 66809 | 1 | 02/01/1999 |
| Following a routine oil change service by a sears auto center my transmission began to malfunction. i checked the fluid level and found it over-filled by over a pint. i pulled the excess out to get it to the proper level. when it continued to get worse i took it to the dealer. they found particles in the pan and said the transmission had to be replaced. ts in talking to the sears auto center about the issue, it was revealed they do not even carry the proper atf (atf+3 or +4) for chrysler transmissions. obviously, when they topped it off they used dexron/mercon. curious if sears auto centers generally did the same, i checked with another center and found the same procedure (i.e. using the wrong fluid) to be in place, although their service manual specs tell them to use only atf +3 in that chrysler transmission. it appears this may be a larger problem than local and could have contributed significantly to the poor record of chrysler transmissions in recent years. it is hard to believe this has not surfaced (or made public) by either sears or chrysler. | |||
| 10/18/2001 | 1 | 02/01/2099 | |
| No summary listed for above vehicle. *ak | |||
| 04/20/2002 | 1 | ||
| While driving 10 mph there was a loud noise coming from under the hood and vehicle started to slow down. vehicle was towed to dealer, the transmission needs to be replaced.*jb | |||
| 12/17/2001 | 3 | 12/01/1999 | |
| On three occasions, once sitting still, second backing, third at 55 mph, transmission slipped into neutral. *ak | |||
| 1 | 09/01/1999 | ||
| Within a few months of buying this vehicle brand new a loud noise developed while steering at low speeds that was later ascribed to a loose belt. a few months later, while spouse was driving at approx 45-50 mph, the speedometer went dead and the transmission got stuck in 2nd or 3rd gear. the vehicle slowed down and would not go much faster than about 35 mph. this was latter determined to be due to some faulty sensor. just a few months after that, with the vehicle barely 2 years old, the battery went dead for no apparent reason. new battery was needed. now i have this humming noise in the rear brakes with barely 31k miles on the vehicle. what's next? this thing (so-called vehicle) has already cost us much lost time (taking it to the dealer) and the associated money in lost wages!*ak | |||
| 02/10/2001 | 1 | 08/01/1999 | |
| Child placed van in drive by falling on gear shift, van crashed into garage wall. *ak | |||
| 03/27/1999 | 11/01/1998 | ||
| This van is very unsafe i need help | |||
| 1 | 12/15/1998 | ||
| Transmission failed. nlm | |||
| 08/01/1999 | 1 | ||
| Parked and put the vehicle in reverse. vehicle behaved like it was in neutral. let the car idle for few minutes, and car overheated. consumer contacted dealer. *ak *ml | |||
| Brakes do not have to be applied when changing gears. please give any further details. *ak | |||
| 08/30/1998 | 50 | 08/01/1998 | |
| Whenever i come to a stop sign while on a hill, the vehicle rolls backward while in drive unless i keep my foot on the brake continuously. my ford van and escort and my volvo do not do this when on the same hills. this has happened since the vehicle was first purchased, and nearly caused an accident the first time as i was rolling backward into another car. luckily the other car honked and alerted me. i spoke with the dealer salesman and the dealer mechanic who said that is the way all new transmissions are. we then test drove another chrysler town and country that also did the same thing. this concerns me; if the new owner is not made aware of this rolling backward hazard they are at high risk of having an accident. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 03/10/2004 | 54010 | 1 | 01/05/1999 |
| Input and output sensors failed in automatic transmission, causing limp home mode to be established. repair completed with cost $423.*ak | |||
| 12/15/2000 | 3 | 03/01/1999 | |
| Car was running, the heat was on, the lights were on, and the car was in park. i doubled checked that the car was in park when i stepped out of the van. andria said she too looked to see if the car was in park and it was. i shut my drivers side door and headed to the garage to go inside while andria got her purse and book out of the front passenger car seat, where she had been sitting. i went into the house and unpacked the breakfast out of the mcdonalds bag for my girls and set down the 3 orange juices on the counter, near our toaster. i threw some garbage out into the trash under the sink that i had put into the mcdonalds bag, which was madeleines banana peel that she had been eating on the way to get andria. i had been inside the house for about 30 seconds or more. i then went out the door that leads to our garage to head to the car. when i stepped outside the door, i saw andria had unbuckled madeleine from her car seat and had madeleine in her one arm, as she was picking up hanna with her other free arm to carry both girls inside the house. i said i was leaving now and waited for them to join me near the door, which led to the house. i kissed both girls on the cheek and said goodbye. andria told me she hadnt shut the passenger side sliding door where she had gotten the kids out, as she had no free hands. (since she was carrying them both). so i started walking in a diagonal in the garage, to head outside the garage to the driveway to close the passenger side, sliding door, which was the only door, opened at that point. just as i was almost 2 steps away from being outside of the garage, the car started moving toward me. i screamed oh my god, andria the car is moving. andria had been standing on the step by the door that led to the house. i yelled for her to get the kids inside the house. i couldnt get outside the garage as the car had entered the garage now so i stepped back into the garage into my husbands garage space. my husband side. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 60000 | 1 | ||
| While driving at 15/20 mph transmission hose burst. transmission fluid leaked out which caused vehicle not to accelerate. cause of the hose failure was undetermined. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 12/05/2004 | 70000 | 1 | 10/30/2001 |
| Consumer's 3 years old child was able to put the key into the ignition switch, start the vehicle, and shift it out of park into drive without applying the brake pedal. this caused the vehicle to crash into a tree. upon impact, both frontal air bags failed to deploy. there were no injuries to report. the dealer and manufacturer were notified.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 09/01/1999 | |||
| It is possible to shift into drive without first applying the brakes. this is a serious safety issue with small children. manufacturer should do something about this problem before someone gets hurt!*ak | |||
| 05/10/2001 | 3 | 03/01/1999 | |
| While driving at 45 mph it will shift into neutral by itself,when it slows to 5mph it shifts back into drive by itself.has happened 3 times in last 2 years computer shows no error codes and i am told never could happen as i describe it. not possible according to chrysler and the dealer. so far lucky no accidents. please help. *ak | |||
| 05/01/2001 | 1 | ||
| 4 year old child was able to put car in gear without touching brakes.*ak | |||
| 05/01/2001 | 0 | ||
| When changing gears consumer doesn't have to put on brakes. there is no automatic interlock system. *ak | |||
| 01/01/2000 | 1 | 05/01/2001 | |
| There is no shift interlock system in vehicle to prevent child from taking vehicle out of park gear. .*ak *jb | |||
| 03/27/2001 | |||
| Vehicle was able to shift out of gear without applying brake pedal. would like to know weather this complied with fmvss. dealer / manufacturer were not notified at this time. please feel free to provide any further details on this matter. *ak | |||
| 05/01/1999 | |||
| This vehicle engages into gear without the brake depressed. *ak | |||
| 03/07/1999 | 2 | ||
| Vehicle does not have the shift lock when foot is on the brakes. this is a safety defect. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 10/16/2004 | 10 | 07/16/2001 | |
| I have had brake problems since 2001 when i first bought the van, and i am tired of spending money on this problem, and now they tell me that i need a new transmission and i had no warning of that. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 07/03/2000 | 1 | 05/01/1998 | |
| Rear axle of broke! axle broke on inside of right rear wheel/brake assembly. caused brakes to fail as continued on three (3) wheels. we skidded left and right, turned into the skids, almost hitting other motorists and vehicles. almost went over embakements. frame bent. new tire at time. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 02/15/2001 | 4 | 12/01/1998 | |
| All four wheels on my mini-van are corroding and tire failures are resulting from the pitting on the wheels wearing the seals on the tires. the chrysler service department at our local dealership acknowledges that this is a failure which is presenting a safetly hazard, but states that chrysler will offer no assistance with this issue as the van is beyond the warranty limit for mileage. a second 1999 chrysler town and country limited mini-van belonging to a neighbour is experiencing the same problem. *ak (dot number: m30d tiresize: 215/65r16) | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 12/31/2004 | 74880 | 1 | 10/04/2004 |
| While driving at any speed vehicle vibrated uncontrollably. driver applied the brake pedal and the vehicle vibrated. vehicle was taken to the dealer for inspection, and mechanic determined that the driveshaft needed to be replaced. *ak the consumer stated that there is 12 month wait on repairs to his vehilce. *tc | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 07/25/2002 | 1 | 11/10/1998 | |
| Transfer case blew out after a spare tire was installed. the vehicle was towed to the dealer, and consumer was informed that all wheel drive vehicles was not designed to be driven with a spare tire. please provide any further information. *mr *jb | |||