Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 081500 | 04/21/2000 | 612605 | A condition may exist where there is intermittent operation / static occuring in the front instrument panel speakers. *tt | 06/09/2000 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 190699 | 09/17/1999 | 607958 | Information regarding the ignition switch housing service. *tt | 10/19/1999 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/01/2012 | 168000 | 1 | |
| I purchased a 2000 chrysler town & country new from a chrysler dealer in wi. during the month of october 2012, the car it suddenly stalled out while in motion on the highway with no prior warning. while coasting i was able put the van in neutral and restart it. over the course of various trips at varying speeds the van stalled several more times while in motion. the problem was so sporadic that it would go away for a few days and randomly returned. the car does not give any signs prior to stalling such as sputtering. the van even stalls while going straight or through curves and turns leaving the driver to muscle the car safely to a stop before having to restart it. an independent mechanic who stated the problem hasn't thrown a code for them to diagnose and they were unsuccessful in getting the car to stall out for them during test drives. from the complaints that i've seen it appears that the stalling problems are occurring on town&country models ranging from 1997-2007 and is affecting both the 3.3ltr engine as well as the 3.8ltr engine. it seems that this problem is common enough among owners. has there been any resolution to this issue that anyone is aware of> *tr | |||
| 10/01/2012 | 168000 | ||
| I purchased a 2000 chrysler town & country new from a chrysler dealer in wi. during the month of october 2012, the car it suddenly stalled out while in motion on the highway with no prior warning. while coasting i was able put the van in neutral and restart it. over the course of various trips at varying speeds the van stalled several more times while in motion. the problem was so sporadic that it would go away for a few days and randomly returned. the car does not give any signs prior to stalling such as sputtering. the van even stalls while going straight or through curves and turns leaving the driver to muscle the car safely to a stop before having to restart it. an independant machanic who stated the problem hasn't thrown a code for them to diagnose and they were unsuccessful in getting the car to stall out for them during test drives. from the complaints that i've seen it appears that the stalling problems are occurring on town&country models ranging from 1997-2007 and is affecting both the 3.3ltr engine as well as the 3.8ltr engine. it seems that this problem is common enough among owners. has there been any resolution to this issue that anyone is aware of> | |||
| 09/15/2001 | |||
| Tl- the contact owns a 2000 chrysler town and country. the contact was driving 20 mph when the heat was activated and the smell of fuel entered the vehicle. the contact also stated that the keys would sporadically become stuck in the ignition. the vehicle was towed to a private mechanic. where the mechanic confirmed that there was an issue with the ignition switch. the manufacturer was made aware of the failure but the vehicle was not repaired. the failure and the current mileages were unknown. kmj | |||
| 11/03/2008 | 143000 | 1 | |
| I purchased a 2000 chrysler town & country in july 2007 from a chrysler dealer in nj. several weeks after purchasing the car it suddenly stalled out while in motion on the highway with no prior warning. while coasting i was able put the van in neutral and restart it. over the course of the trip the van stalled several more times while in motion. after several weeks of sporadic stalling i called the dealer that sold us the car and explain the problem. they stated that the car was sold with no warranty and that there was nothing that they would do for the vehicle. the problem was so sporadic that it would go away for a few months and randomly returned. the car does not give any signs prior to stalling such a sputtering. the van even stalls while going through curves and turns leaving the driver to muscle the car safely to a stop before having to restart it. there have been several occasions where my wife had been driving around a curve and it stalled out and she almost went off the road because she barely had the muscle to control the steering wheel and brakes. i have taken it to a local dealer but they said that the problem hasn't thrown a code for them to diagnose and they were unsuccessful in getting the car to stall out for them during test drives. the dealer had recommendations for fixing the car which included replacing the alternator, wiring harness to the alternator, battery, ignition module, plugs & wires and various sensors, none of which has fixed the problem. i did a search online and found a discussion forum where it appears that the problem that i have is very common amongst owners. some of these owners had spent much more money at their dealers until their mechanics eventually gave up. from the complaints that i've seen it appears that the stalling problems are occurring on town&country models ranging from 1997-2007 and is affecting both the 3.3ltr engine as well as the 3.8ltr engine. it seems that this problem is common enough among owners. *tr | |||
| 06/17/2004 | 5 | 03/17/2003 | |
| After several months of problems with my power seat memory system(my seats would switch to a setting that was not programmed by myself), i contacted my dealer and advised them of my situation. this unwanted adjustment could be replicated by pressing the unlock button on my fob. i began unlocking my van with my key. i advised my dealer again. this past june, while operating my van onto a freeway, the seat began to change positions and the mirrors readjusted. my children and a family friend observed this action as it occurred. i grabbed hold of the wheel and readjusted all of the above mentioned items while still maintaining control. this process has recurred on at least five occasions. upon return from our vacation, i notified the dealer and made an appointment. after several hours at the dealership, they stated that my options were to disconnect the auto-setting or return the vehicle when a particular computer was returned to them. my visit cost me several hours and a bill of over $98.00. currently i am able to manually adjust the seat and mirror. *nm | |||
| 11/27/2002 | |||
| Vehicle was parked in the driveway. consumer heard vehicles' alarm blowing, and went outside to see why. the vehicle was on fire. the fire marshall inspected vehicle and indicated that the fire was caused by the electrical system. this vehicle was a dealership demo at time of purchase. please provide more details.ph | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 01/17/2004 | 5 | 09/15/2000 | |
| Update to the problem related to the serpentine belt of a 2000 town and country.(odi number: 770436 12/4/02). a fifth (5th) occurence occured on jan 17, 2004 . still without resolution other than tow the van and put back the serpentine belt. *ak | |||
| 12/04/2002 | 4 | 09/01/2000 | |
| All 4 incidents happened on a rainy day (spring 1x (wife driving and turning from a stop light 5-10 mph), fall 2x in one day(30-40mph), last incident 12/4/02 (30-40mph)). when belt slips off, power steering disabled, power brake disabled, alternator disabled, cooling system disabled, engine overheats, stalls when battery runs out. local dealer (spirit chrysler, lubbock) has no idea why the problem persist. dt | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 08/16/2003 | 60 | 2 | 05/31/2000 |
| Premature battery failure (twice since purchased new in may 2000). *ak | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 06/24/2005 | 27995 | 2 | 03/15/2000 |
| 2000 chrysler town & country lxi all wheel drive: 01/2003 failure at the battery, will not take a charge (battery replaced) 06/2005 battery leaking acid and damaged wire harness throttle position sensor replaced $260.00 throttle position sensor replaced **again** $72.00 new battery $71.00 sensor map $80.00 wiring engine $837.00 labor $504.00 a reoccurring problem with mopar batteries has cost me $2000.00 2 local chrysler dealerships have been unable or unwilling to contact the local chrysler representative and chrysler themselves directed me back to local dealerships. no satisfaction with this company or mopar products. *jb | |||