Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 856 | 03/01/2000 | 610643 | Subject regarding the owner's manual contains a statement that was included inadvertently. this statement indicates that the mentioned vehicles are equipped with a brake / transmission interlock. this is incorrect. the vehicle is | 05/09/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 01/16/2012 | 162000 | ||
| Air bag warning light began flashing in january 2012; cruise control & stereo controls on steering wheel quit working in june 2012; horn quit working in july 2012. read about recall on 1994 - 2000 models for faulty clockspring. | |||
| EQUIPMENT - ELECTRICAL | |||
| 06/15/2003 | 0 | ||
| Not knowing how fast your driving can be dangerous. i've been having this problem with my van starting way back in september 2001 with 13,000 miles on it and am still having the same problem. the problem is the abs light comes on all the time, dashboard lights flicker, the speedometer, odometer and rpm's randomly go up and down and sometimes don't work at all. they have tried to fix this problem many times, it has been in the shop sometimes for 2 weeks at a time. they have replaced the computer, harness (twice), ignition switch, fuses, etc. they just had it last week and today i still have the same problem. basically it is an electrical problem. by the way, i have been taking it to a chrysler shop in nanuet, ny. i called the chrysler customer service 800 number and they said basically all that they could do is to try to help the service center get the right information to help them fix it. but again, they just had the car last week after i called and the problem is still here. i have had to rent cars and borrow cars to use while it has been in the shop. i really hasn't cost me all that much money because they are fixing it (trying to fix it) under warranty. i've only had rental car expenses. the big inconvenience is getting the car to the shop, etc... it has been very frustrating to say the least. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 09/13/2003 | 42513 | 1 | 08/01/2001 |
| While driving at 65 mph and with no warning, the automatic transmission failed. the dealer stated that the vehicle was only covered up to 36000 miles. *ak the vehicle lurched forward, screeched and the transmission had gone out. also, the front seat adjustment motor stopped working in the up and down position. *scc the driver and passenger window motors, ac compressor,and the automatic tailgate close latch all had to be replaced. *jb | |||
| 10/09/2002 | |||
| Consumer states that the vehicle is leaking fuel in cab of car. consumer can smell fuems, and feels unsafe. dealer also discovered that the air condition evaporator needs replacing. please provide any further information. mr | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 02/07/2006 | 56000 | 1 | 12/30/2000 |
| Sudden loss of transmission fluid resulted in engine light warning. internet searches on this vehicle provided similar complaints on this 2000 town & country van. it has 56,000 miles. also reported leak of brake fluid and dealer suggested replacement of faulty brake fluid drums (potential safety issue). informed chrysler regarding this matter but they refused warranty coverage, resulting in expensive repair work over $600 for transmission fluid and brake pad repair work. also, driver's side automatic window motor stopped functioning and replacement was necessary $325. dealer reported frequent problems with motor. dealer informed 9 out of 10 times issue related to replacement of motor so glass can function correctly. required to function to pass de safety inspection. when attempted to change flat tire, the hydraulic gauge did not hold the weight of the vehicle and buckled. faulty and dangerous hydraulic tire replacement equipment and can cause very serious injury. *nm | |||
| 11/28/2004 | 70100 | 1 | 01/08/1999 |
| (1) raised vehicle up off the ground with new jack; (2) while person under car, jack colapsed and almost crushed person; (3) reported problem to chrysler, and they stated too bad, couldn't do anything. *ak | |||