Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
08/15/2007125000
 Tl- the contact owns a 2000 chrysler town and country. the contact stated that the rear passenger tail lamp assembly has failed two times. the contact points on the bulb socket on the brake light are melting into the plastic. the vehicle has been repaired. the dealer and the manufacturer have not been contacted. the current and failure mileages were 125,000. rd
EXTERIOR LIGHTING - HEADLIGHTS
01/03/200782000109/01/2000
 Tl* - the contact has a 2000 chrysler town and country and stated that the plastic headlight cover turned gray and cloudy. this interfered with the amount of illumination it displayed. the dealership stated that they have had numerous complaints regarding the same problem, but unfortunately they could not cover the repair cost until the manufacturer set up a recall. *ak updated 1/26/2007 - *nm
12/01/2003450001000
 The headlights on our 2000 chrysler town & country awd van have fadded to an unsafe dim level of light. we took the vehicle to the dealer and were told it wasn't under warranty. they wanted over $1000 to put all new headlight assemblies. we tried new bulbs on our own, but it didn't fix the problem. this vehicle is an expensive, top-of-the-line model and much too new to have something as important as headlights fail. we still feel they have dimmed and are not safe. this is the first complaint we have made. vin: 1c4gt64l6yb582909
09/15/200312000104/14/2000
 Headlights would come on and go off intermittently while driving at night. vehicle had been to the dealer, who informed the consumer that they could not find any thing wrong.*ak
01/26/2000201/26/2000
 There is no independent adjustment for aero lights/ halogen lamps. when high beam is activated, they all come on, and should be pointed slightly below the horizon. *ak *slc
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
10/04/200686200108/01/1999
 Dt*: the contact stated the plastic headlight cover turned a gray color. this interfered with the amount of illumination. the dealership determined the covers needed to be replaced. updated 10/20/06. *jb
EXTERIOR LIGHTING - TURN SIGNAL
 The steering wheel locked and would not turn in either direction which caused the vehicle to crash into a ditch. the consumer stated a piece of the directional signal broke off and jammed the steering column. *ak