Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 06E022000 | BRAKE PARTS, INC. | E (Equipment) | 7440 | 03/20/2006 | MFR | CHRYSLER GROUP LLC | 03/13/2006 | 03/13/2006 | ||||||||
| Defect Summary | Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. when subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak. | |||||||||||||||
| Consequence Summary | Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354. | |||||||||||||||
| Notes | This recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR | |||||
| 0500106A | 09/23/2006 | 0500106A | 10020494 | Snow/water ingestion into rear brake drum. *kb | 10/27/2006 |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| 0500301 | 04/20/2001 | 619506 | A condition may exist where a low frequency howl / moan noise is heard from the rear brake area during low speed and / or low speed turns such as a parking lot maneuver, with no brake pedal pressure applied. *tt | 06/04/2001 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||||
| 0500305 | 03/09/2006 | 0500106 | 10019632 | Snow/water ingestion into rear brake drum. *tt | 04/12/2006 |
| 0500204 | 06/21/2005 | 0500305 | 10005996 | Snow/water ingestion into rear brake drum. *tt | 04/05/2004 |
| 0500102A | 09/23/2002 | 0500102 | 630800 | Snow/water ingestion into rear brake drum. *yd this bulletin supersedes 05-001-02 dated march 4, 2002. *tt | 04/24/2002 |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM | |||||
| 0500101 | 02/09/2001 | 051099 | 619122 | On some vehicles, while driving through deep or blowing snow / water, the snow / water may enter the rear brake drums causing rust to develop on the rear brake drum and shoe friction surfaces. this condition can lead to temporary freezi | 05/15/2001 |
| 051099 | 01/31/2000 | 6089711 | Information regarding snow / water entering the rear brake drums. *tt | 02/24/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/04/2013 | 320000 | 1 | |
| I was driving in traffic and tried to stop applied brakes and the pedal went down to the floor. i had to veer to the right to prevent hitting car in front of me. this happened with my daughter driving several times before and she did not tell us. we put new brakes on the car and still have the problem. *tr | |||
| 02/04/2013 | 320000 | ||
| I was driving in traffic and tried to stop applied brakes and the pedal went down to the floor. i had to veer to the right to prevent hitting car in front of me. this happened with my daughter driving several times before and she did not tell us. we put new brakes on the car and still have the problem. | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 10/13/2003 | 1 | ||
| Brakes did not function properly at low highway speeds. ample car length but hit vehicle in front of me and involved a total of four cars.*ak | |||
| 06/10/2003 | 1 | ||
| Front brake are not working properly, were a lready replaced. dealer notified. *ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 08/29/2010 | 54000 | ||
| Tl-the contact owns a 2000 chrysler town & country. the contact stated that she was driving when she noticed the brake light suddenly illuminated. the next day, the contact was driving to a repair shop when she attempted to stop at a stop sign but the brakes failed. she turned around and drove the vehicle home. the contact had a mechanic inspect in the vehicle; the mechanic stated that a brake line had ruptured which caused the failure. the contact called the manufacturer who advised her to take the vehicle to an authorized dealership for a diagnostic test. the vehicle had not been repaired at the time of the complaint. the current and failure mileages were approximately 54,000-bk | |||
| 08/19/2010 | 120000 | ||
| At leaset 6 times since owning a 2000 chrysler town and country, the serpentine belt has come off either in the rain or snow. once causing property damage as i pulled off the road when the car overheated. it also caused the head gasket to fail. gates has a correction kit for this. chrysler should supply them on a one time basis t every owner. failure of this design causes occupants to be put at risk in the most inclement weather conditions when you need the car to perform it's best. additionall there is loss of power steering, pwer brakes, and alternator. | |||
| 03/10/2010 | 86270 | 1 | |
| On march 10, 2010 my husband was driving our 2000 chrysler town & country home when he applied the brakes and the pedal went to the floor! luckily he was on our street near our home therefore he wasn't going very fast. there was brake fluid coming from under the van & the brake fluid reservoir was empty! thank god he didn't have an accident and no one was hurt! this ,however did happen approx. 5 years ago with this van and he was in an accident and we did report this to daimlerchrysler.com. now i do think this year & model car should be looked at. my husband, in both cases, never had a brake light go on or any sign of anything to think the brake line was in need of attention. he is very strict on maintenance with our vehicles. the 1st time, when the brakes were applied, the seals in the rear brake blew out which caused the loss of the fluid hence no brakes. we now have had the van towed and will it be looked at tomorrow 3/11. *tr | |||
| 03/01/2010 | 91819 | 1 | |
| Metal / braided brake line from abs control module to proportioning valve on my 2000 chrysler town and country ruptured after slight movement to separate line from rubbing on each other. *tr | |||
| 06/02/2009 | 65000 | 1 | |
| Brakes failed to stop vehicle. pedal goes to floor. after investigating, found both brake lines ruptured under drivers side door area due to corrosion. *tr | |||
| 08/05/2008 | 1 | ||
| Hi! the brake line is rusted out and it leaks, they all have to be replace. it looks like any where that a bracket to hold the lines in place is rusted out. i've never seen this before, it's bad. i just do not know if this is just me or it's happen to others? thanks ruben *tr | |||
| 02/07/2006 | 56000 | 1 | 12/30/2000 |
| Sudden loss of transmission fluid resulted in engine light warning. internet searches on this vehicle provided similar complaints on this 2000 town & country van. it has 56,000 miles. also reported leak of brake fluid and dealer suggested replacement of faulty brake fluid drums (potential safety issue). informed chrysler regarding this matter but they refused warranty coverage, resulting in expensive repair work over $600 for transmission fluid and brake pad repair work. also, driver's side automatic window motor stopped functioning and replacement was necessary $325. dealer reported frequent problems with motor. dealer informed 9 out of 10 times issue related to replacement of motor so glass can function correctly. required to function to pass de safety inspection. when attempted to change flat tire, the hydraulic gauge did not hold the weight of the vehicle and buckled. faulty and dangerous hydraulic tire replacement equipment and can cause very serious injury. *nm | |||
| 05/15/2003 | 56835 | ||
| On friday afternoon may 30 my brakes suddenly failed as i was leaving one stop light intersection and stopping for another. luckily i was only traveling at about 10 mph and by pumping brakes, gearing down and steering, i was able to avoid an accident. on inspecting my vehicle, under the driver?s side i found a leak in the brake line where the braided gas line joins with the steel gas line. there are 2 braided lines with connections at both ends to 2 steel lines. all 4 connections show extensive corrosion at the joint. the problem appears to be caused by galvanic action between 2 dissimilar metals at the joint. i contacted the dealer neuwirth motors in wilmington nc and will have the car towed in on monday. as of this point i do not have a problem with the dealer or chrysler concerning the repair. my concern is, if i had been traveling at a regular highway speed and had to stop my family and i could have been seriously injured or killed. there was no previous warning or indication that there was a problem. if the same lines i observed under my car is standard, and i believe it is, then chrysler has a death trap traveling the highway waiting to kill or injure thousands of other town and country owners. i have attached the 4 pictures that i took from underneath the vehicle (2000 chrysler town and country). the line that actually went out is the bottom line shown in picture 2 and 3. luckily i had just left a stop light at one intersection and stopping for another light about 10 car lengths up. my speed was about 10 mph so i was able to stop and miss the car ahead by using my emergency brake, gears and steering. basically i went from fully working brakes to no brakes at all. i had an extended warranty so it was fixed and all i paid was the $100 deductible. i called the service center and spoke with a female representative. i asked if they would investigate my complained. she said no only if there was an accident would they investigate. | |||
| 01/17/2004 | 5 | 09/15/2000 | |
| Update to the problem related to the serpentine belt of a 2000 town and country.(odi number: 770436 12/4/02). a fifth (5th) occurence occured on jan 17, 2004 . still without resolution other than tow the van and put back the serpentine belt. *ak | |||
| 07/01/2002 | 40000 | 1 | 11/01/1999 |
| Consumer complained about seat belts located in the middle which secured child safety seat. *ak when the driver made a sudden stop the seat belt, which secured the child seat positioned behind the driver's seat, became unlatched and as a result the seat hit the back of the driver's seat. the child was not injured. the consumer had the buckles checked at two different dealership and both times the consumer was told that the buckles were fine. the front brake pads and rotors were replaced. the driver's side tail light cover fell off. the sliding door handle came off. *nm | |||
| 11/13/2003 | 90220 | 1 | 02/09/2003 |
| Driving chrysler town and country (2000) awd in heavy traffic. clear conditions. approximately 30 mph. good distance to cars in front. car in front slows suddenly, i apply brakes but van continues forward and hits the vehicle in front of me, which then hits another. in all, four vehicles are affected. *la | |||
| 32000 | 12 | ||
| Vehicle leaf spring has weakened causing the rear of vehicle to sit at an angle. problems with front wheels and brakes. *mr the dealer was unable to repair the re-occurring problem with the front brakes, and the rotors. the front wheels and or brakes were squeaking again, which meant that new front brakes were needed again. (this was the fourth time the brakes were replaced) the consumer requested a full refund of the purchase price of the vehicle. other problems are as followed: the left rear shock had blown and a bolt had broken on the right shock and were replaced,the brake light would come on when going around corners, the rear view mirror was loose along with the right side mirror(both readjusted), noise in the steering and was hard to steer at times, there was a metal sound in the front strut especially when the temperature was cold, and there was overheating so the all the parts of the cooling system were replaced. *scc | |||
| 01/01/2002 | 2 | 05/01/2000 | |
| Vehicle vibrated when the brake was applied, dealer replaced the rotors and changed tire pressure, but the problem was still there. *ak *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 10/01/2004 | 98799 | 1 | |
| Brakes have had to be replaced twice. the brake light came on, informing the consumer tha brakes were needed.. the service was done by a local midas both times since the dealer stated the brakes were out of warranty.*ak | |||
| 10/05/2001 | 2 | 06/01/2001 | |
| First failure was on a road at 20 mph in a school zone on a rainy day. applied pressure to the brakes and the brake pedal went all the way to the floor without the car stopping. car advanced 3-5 feet before i realized my foot was on the brake pedal and they were not working. i applied pressure to the brakes again and the car came to a complete stop. brakes appeared to work at the next couple of stops. pulled into parking space and parked car. brakes appeared to be working fine. pulled out of parking space. brakes appeared to be working while backing out. proceeded to intersection at about 5 mph. applied pressure to brakes and they did not work. my vehicle proceeded into intersection hitting a car. my airbags deployed. my foot was on the brake pedal the whole time. it happened all to fast for me to have realized that my vehicles brakes failed me again and to apply pressure to them again. my car was totaled. i do not know what happened to the other person's car. i called chrysler and they retrieved the car in less than 24hrs. (they originally told me 2-3 weeks!) chrysler inspected my car and sent me a generic form letter relieving them of responsibilty from this accident. the letter stated, per inspection, the information at hand would not permit us to associate this accident with a manufacturing or assembly error. they never mentioned what they checked or how they inspected the vehicle. no where in the letter was abs brakes mentioned. *ak | |||
| 02/04/2000 | |||
| While driving vehicle suddenly accelerated, and braking system malfunctioned, causing driver to place vehicle in neutral and turn off engine. driver restarted vehicle, and engine was idling high. then driver turned off the engine. please provide further information. *ak | |||
| 01/17/2000 | 11/17/2000 | ||
| Driving in the city vehicle in front stopped suddenly. consumer slammed on brakes. underneath dash there is a box that has a cover which is part of the console electric component. when the consumer slammed on the brakes the brake pedal caught the edge of the sole. his left foot which he was bracing slid off the box, vehicle lost control. dealer contacted, denies responsibility. *ak *ml | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 04/17/2000 | 1 | ||
| Consumer states that when coming to a sudden stop. consumer has to brake very early to avoid rear ending another car. dealer has been contacted. nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 09/01/2001 | 1 | 09/01/2000 | |
| September of 2000 my wife and i purchased a 2000 chrysler town & country van. we have had fairly good service until now. at about 12,000 miles we noticed when you were on the highway and would start to exit and put on the brakes it would vibrate a little, we should have had it looked at then but did not. we now have 20,000 miles and it is (2) years old, and the braking began to get worse so we took it to the place we purchase from for repair. they looked at it and then called me and told me what was wrong, the brake pads were bad and the rotors we bad and would have to be turned and this would cost $149.00. i just could not believe what the man was telling me that this was not in the warranty of the vehicle. he called it a ware and tare item. we purchase a new car about every (2) years and i have never had a vehicle that needed brakes at 20,000 miles. i asked if this could be a defect in parts and he told me it is the way we drive????? (that got me hot when he told me it was the way we drive). well i've had a lot of new cars and i have never had the brakes replaced at 20,000 miles. the car being(2) years old and only 20,000 miles tells me that we do not drive it that much. i did get with the management and he told me he would be in touch with me (i'll bet). i was told by several people when i purchase this van that i would be sorry, first of all buy buying a chrysler and second the dealer i purchased it from. i just wrote it off. guess i should have listen to them now. i know there has to be someone else thats had the same problem with brakes on their van and i just feel that this is a manufactures defect. if the car was say a year old and had 30,000 miles i could understand, but being (2) years old and only 20,000 miles i just can not. also the personal service was not good at all, i think chrysler needs to check on this (5)??? star dealer, i would not give them (1)star. i had to pay for the service to be able to get my van and i was not happy camper. | |||
| Brakes have been squealing since brand new/ had rotor and pads replaced and brakes still squeal. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 04/11/2000 | 2 | 01/05/2000 | |
| Most 2000 vehicles come with transmission interlock system. with this system, only way to put car in gear is to press brakes. consumer indicated that his vehicle didn't come with transmission interlock system. his child put car in gear, and car rolled down driveway on two occasions.*ak front brakes pulsate when applied, deale replaced front rotors. the first incident where child shifted vehicle intor everse, there was damage to the vehicle and to the consumers home, consumer traded in the 2000 for a 2001 because it came equipped with the interlock system, consumer wants chrysler to reimburse him for the difference he had to pay. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 03/01/2010 | 91818 | ||
| Tl*the contact owns a 2000 chrysler town and country. he noticed that the steel brake lines in the rear were covered with rust and caused brake fluid to spray from the brake lines. the dealer was contacted and they stated that they have the brake lines in stock; however, the vin was not recalled. the vehicle will be repaired. the failure and current mileages were 91818. | |||
| 02/08/2008 | 112767 | 1 | 08/20/2003 |
| Brake line failure where flexible stainless steel brake lines attach to stell solid lines. solid lines are corroded where they meet. *tr | |||
| 01/08/2008 | 111800 | 1 | 06/01/2005 |
| Tl*the contact owns a 2000 chrysler town and country. while driving 35 mph, the vehicle would not stop when the brakes were applied. as of january 10, 2008, the dealer had not inspected the vehicle. the contact stated that the steel brake lines for the rear brakes rusted which caused brake fluid to spray from the brake lines. as of january 10, 2008, the dealer had not repaired and the manufacturer refused to inspect the vehicle. the current and failure mileages were 111,800. updated 02-19-08 *bf updated 02/19/08 *tr | |||
| 12/09/2007 | 89042 | 1 | |
| As i backed out of my downward sloping driveway the brake pedal went to the floor and it was necessary to apply emergency brake to prevent entry into the street. visual inspection of the rear brake lines revealed rust/corrosion on both sides of the flexible stainless steel segments which are located about 1 foot to the rear of the abs module. one of these sections had ruptured causing the loss of braking. i have removed the line from the abs module and cut it about a foot from the rupture. i have pre-removal pictures of these areas and the affected parts are available. repairs will be made to both the ruptured line and to the other rear brake line as it looks that one will fail shortly if used. *tr | |||
| 03/03/2007 | 92786 | 1 | 03/31/2002 |
| On saturday, march 3, 2007, i experienced a sudden loss of my brakes upon stopping at a stop sign at a four-way controlled intersection. a pick-up truck on my right side had the right-of-way and had begun to proceed through when my 2000 town & country lxi brakes failed and went through the stop sign. fortunately, the other driver was able to stop without incident. i had my minivan towed to our mechanic who found the brake lines were both severely corroded/rusted, one totally through the metal, the other nearly so. both were replaced at a cost of over 600.00. the corrosion problem is electrolysis, the result of the joining of two different metals in the construction of the brake lines. this design flaw resulted in a potentially deadly loss of the brakes. my mechanic can communicate his findings if needed to your personnel. the fact that the parts service he uses stocks this item is telling in that there is an apparent need for the replacement of the lines on a regular enough basis to stock the parts. i have contacted daimler chrysler with this information. i hope something can be done to instigate a recall on this problem as i am concerned about the potential loss of life that could result. 24 hours before this brake failure, i was driving the freeway from milwaukee to oshkosh, wisconsin and back with my 17-year-old for an appointment at the university of wisconsin oshkosh for his admission to the music business program in the fall of 2007 semester. we were in blowing snow on a completely snow-covered highway the entire distance. it is truly a miracle that no harm came to anyone. we lost our two oldest sons, as teenagers, in a deadly car crash and would not wish this tragedy on anyone. this was an extremely close call for our family and i hope that no deaths have to occur before this issue is addressed. this design flaw is one that others have experienced as well and deserves close scrutiny. thank you for any attention to this matter. *jb | |||
| 03/01/2007 | 57000 | 1 | 10/27/2003 |
| Tl* the contact owns a 2000 chrysler town & country. while attempting to engage the brake pedal it began to tighten and the brake line ruptured. also, the dealer confirmed that the brake line ruptured. the vehicle has not been repaired. the current and failure mileage was 57.000. *ak the consumer stated that the most upsetting thing is the treatment he received from the dealer. updated 07/25/07 *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 04/09/2001 | 1 | 07/01/1999 | |
| All failures occurred within 2 hours. no safety defect mentioned. *ak | |||
| 01/22/2000 | 1 | 10/01/1999 | |
| Brake fluid splashes out of master clylinder at filler extension,when vehicle moves. this extension is stamped #85572. the o ring is apparently letting the fluid by, as it sloshes around. *ak | |||