Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0800604 | 02/17/2004 | 10005994 | Instrument panel illumination. *tt | 04/05/2004 | |
| 0800504 | 02/03/2004 | 10005995 | Erroneous actuation of horns, headlamps, and parking lamps while vehicle is parked. *tt | 04/05/2004 | |
| 0801403 | 08/15/2003 | 10003536 | Powertrain wiring harness bracket package. *tt | 10/23/2003 | |
| 1802303 | 06/20/2003 | 10002041 | Battery light illumination, erroneous diagnostic trouble code (dtc) p1594. *tt | 08/12/2003 | |
| 0802103 | 04/27/2004 | 0801504 | 10002040 | Vehicles not equipped with anti-lock brake system (abs) brakes may have the abs, brake, and trac off lamps illuminated on the instrument cluster or vehicles not equipped with sentry key immobilizer (skim) may have the security/vta lamp illu | 08/12/2003 |
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0800202 | 02/11/2001 | 632208 | Information on removable floor console electrical connector. *tt | 07/11/2002 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0802900 | 10/06/2000 | 618859 | This bulletin provides information related to the electrical system to clarify system operation / features / diagnostic trouble codes (dtc's) that could be confusing to technicians that are unfamiliar with 2001 minivans. *tt | 05/03/2001 | |
| 080300 | 10/13/2000 | 618860 | A condition may exist where the instrument cluster, overhead console display, hvac control and radio buttons do not illuminate when the headlamps are turned on and / or the antilock brake system (abs) lamp is on, the overhead console displa | 05/03/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 0803800 | 12/08/2000 | 616718 | Subject regarding safety systems - vehicle modifications / repair. *tt | 03/08/2001 | |
| 00069 | 12/21/2000 | 616733 | Service action regarding vehicles shipped with ignition off draw (iod) fuse installed. *tt | 03/08/2001 | |
| 0803600 | 11/17/2000 | 615687 | Subject regarding circuits effected by ignition off draw (iod) fuse. *tt | 01/28/2001 | |
| 0040 | 09/06/2000 | 614668 | Removable floor console electrical connector. *tt | 11/30/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA05009 | CHRYSLER GROUP LLC | 06/01/2005 | 05/02/2006 | HEADLIGHT MALFUNCTION | ||
| Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information. | ||||||
| PE05004 | CHRYSLER GROUP LLC | 02/02/2005 | 06/01/2005 | HEADLIGHT MALFUNCTION | ||
| The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/25/2012 | 141000 | ||
| Tl-the contact owns a 2001 chrysler town and country. the contact stated that while driving approximately 40 mph, the vehicle suddenly stalled. the vehicle was towed to the dealer for a diagnostic. the technician stated that the pcm would have to be replaced. the failure continued after the replacement of the pcm. the vehicle was taken to the dealer four different times. the pcm was replaced three times. the technician stated that there was no guarantee the replacement of the pcm would repair the failure. the vehicle was then taken to an independent mechanic. the mechanic stated that the pcm was not the cause of the failure. the mechanic stated that the power distribution box would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 141,000. sm. | |||
| 05/25/2012 | 141000 | ||
| Tl- the contact owns a 2001 chrysler town and country. while driving approximately 40 mph the vehicle suddenly stalled. the vehicle was towed to the dealer for diagnostic. the technician stated the pcm would have to be replaced. after the replacement of the pcm the failure continued. the vehicle was taken to the dealer four different times. the pcm was replaced three times. the technician stated there was no guarantee the the replacement of the pcm would repair the failure. the vehicle was taken to an independent mechanic. the mechanic stated the pcm was not the cause of the failure. the mechanic stated the power distribution box would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 141,000. da | |||
| 02/28/2012 | |||
| Head lights flicker and will shut offwith no reason or warning. all lights flicker and go off.interior lights on dashboard etc. | |||
| 01/01/2011 | 100000 | ||
| Tl- the contact owns a 2001 chrysler town and country. the contact was driving 5 mph when it exhibited an abnormal cracking noise from the front end. in addition, the radio would not function in consistently hot or humid weather. the air conditioner was also leaking water onto the anti-freeze pipe. the contact referenced nhtsa campaign id number: 01v152000 (suspension:front:control arm:lower arm) and contacted the manufacturer however, the manufacturer advised that the vehicle was not included in the recall. the vehicle was taken to an independent mechanic for diagnostics but the mechanic referred the contact to the manufacturer. the vehicle was not repaired. the approximate failure mileage was 100,000. kmj | |||
| 09/03/2010 | 115000 | ||
| Failure of clockspring in steering wheel assembly. this failure causes the driver side airbag to quit working. it also causes the horn not to work. additionally the cruise control also quits functioning. the clockspring electrical ribbon bends in one specific point and over time the ribbon fails completely. | |||
| 10/12/2009 | 92000 | ||
| Tl- the contact owns a 2001 chrysler town & country. while examining the vehicle the contact noticed intermittently that the side rear doors will not close or open using the interior buttons or the keyless entry. the contact also noticed that if the vehicle is not driven within 3 days the battery the will be drained of all power. the vehicle has not been diagnosed and there were no prior warnings. the current mileage was 101000 and the failure mileage was 92000. bml | |||
| 04/10/2007 | 60000 | ||
| 2001 chrysler town & country purchase 4.5 yrs ago. one year into purchase, abs lights on, extended warranty replaced abs system. lights kept coming on, took in 2-3 times, said they couldn't fix, didn't know why. later, window wouldn't roll up/down on passenger side, radio quit working. took to a shop & was told that at some point, the battery leaked (before i purchased) and the entire wiring harness was eaten by the acid/ this was covered up at some point because the wires had been wrapped in electrical tape. it is very unsafe to put the entire wiring harness underneath the battery, if a battery goes bad of course it will eat the wiring. | |||
| 10/08/2009 | 11000 | ||
| Tl* the contact owns a 2001 chrysler town and country. while driving between 5-70 mph the vehicle will stall without warning. the vehicle was taken to the dealer, and some cables/wires were replaced. the repair did not remedy the failure. the current and failure mileages were 110,000. | |||
| 02/02/2009 | 1 | ||
| Key does not turn in ignition. jiggle and pray till the key turns and vehicle starts. *tr | |||
| 03/01/2009 | 81000 | 1 | |
| In my 2001 chrysler town and country minivan the horn, cruise control, and airbag have stopped working. i understand this is a common problem due to a broken clockspring in the steering wheel assembly, and that chrysler recalled previous models with this same defect. driving without a horn and reliable airbag clearly presents a safety risk. i believe a recall or free repair is in order. *tr | |||
| 01/28/2009 | 125335 | 1 | |
| Power steering problems, and power window and door problems. *tr | |||
| 07/30/2008 | 82000 | 1 | |
| The check engine light started flashing, which means a misfire in the engine is occurring when the temperature is above 80 degrees. it was found to be a faulty driver for the coil pack firing on cylinder 3 & 6 in the ecm computer. no signal was coming out of the computer for the coil pack driver module on cylinders 3 & 6 which share the same coil pack. replaced the $850 computer and all is fine. *tr | |||
| 07/14/2008 | 115000 | 1 | 05/01/2005 |
| Tl*the contact owns a 2001 chrysler town and country. while driving 40 mph, the contact drove over a pothole and the vehicle shut off. he attempted to restart the vehicle four times, but was unsuccessful. the vehicle was taken to a mechanic and it was discovered that the computer and wiring were faulty. the wiring material installation on the fuel inject rail harness was failing and exposed the copper wires in the engine. the wiring shorted out, which caused the computer to fail and the vehicle to shut off. the manufacturer stated that they had never heard of this failure. the contact had to purchase a brand new wiring harness. the vehicle was repaired and there had been no further occurrences. the current mileage was 117,526 and failure mileage was 115,000. updated 09/15/08 *bf updated 09/24/08.*jb | |||
| 06/20/2008 | 140000 | ||
| Tl*the contact owns a 2001 chrysler town and country. while driving 30 mph, the radio would turn on and off by itself. the failure occurred approximately three times before finally failing completely. the digital clock experienced the same failure and would periodically revert to 12:00. the contact asked the dealer and manufacturer about nhtsa campaign id number 04v531000, which stated that the 2001 town and country vehicles were recalled for electrical issues. the contact was informed that his vehicle was not included in the recall. the failure mileage was 140,000 and current mileage was 143,000. | |||
| 07/23/2004 | 43000 | 1 | 07/23/2004 |
| 2001 chrysler town & country, sliding side door motor failed very quickly. chrysler refuses to fix problem since i'm not original owner. also, liftgate motor failed about the same time and again, chrysler refuses to fix under warranty. both doors are hard to open due to this problem. *nm | |||
| 09/01/2005 | 95000 | 1 | 04/01/2004 |
| Many electrical problems, windows don't go up and down, radio and cd player does not work, fan on the heater does not come on at times, heated seats do not work, sliding door has come open while driving (very dangerous if you have kids). popping noise in the front suspension. still does it after being worked on. *nm | |||
| 02/28/2006 | 4000 | 1 | 04/25/2001 |
| Vehicle has electrical problems including but not limited to power windows, wipers, stereo, headlights, and ac controls. problems include headlights flickering on and off, wipers/stereo does not function when you first turn on the car and then comes on by itself anywhere from 30 seconds to 3 days later. no pattern can be determined which makes me to believe that the whole electrical system of this vehicle is defective. according to the dealership they cannot duplicate the problem, or if they cannot determine the cause of the problem, therefore it isn't their problem. i have spent countless trips to the dealerships and paid for them to look at it only to be told that they can't duplicate it. then they offer me a solution for no less than $400 that is supposed to fix the problem when anyone with common sense knows that i would just spend that money and still have the problem because the replacement that they are proposing isn't the root of the problem.*jb | |||
| 12/01/2004 | 60000 | 25 | 08/06/2004 |
| Beginning 12/04... head light brightness intermittently varies according to rpm's regardless of speed. dimness increased by low battery charge after the following have occurred: battery low/dead after leaving doors open for 2-3 hours. battery low/dead if vehicle not used for several days. passenger window failure intermittent then complete. rear vent windows failure intermittent. driver window failure intermittent. gear change with significant increase of rpm's at high speeds for no apparent reason. speed surge at highway speeds for no apparent reason. overhead control of sliding doors unreliable. engine light continuously on for over 2 months. only noticeable problem; increased battery/starting problems. new battery purchased. 10/6/05 eng line code p0601 diagnosed by dealership as need for new pcm board. when code p0601 was entered into the parts database at the dealership, it took several minutes for the search to be completed due to the exceedingly high number of codes processed before the $750.00 pcm board was determined to be the correct part to repair the problems. (turn ignition on and off three times leaving it in on position on the third time to find engine codes! this technical trick has not changed since the mid 80's) all this before 70,000 miles. logic leads one to believe that the pcm boards are defective, or that their location under the hood, next to the engine and exposure to extreme changes in temperature leads to early failures. rear view and side view mirrors inadequate for size of vehicle. many blind spots make this vehicle unsafe to back up anywhere. chrysler, as usual, needs the federal gov't to issue edicts before recalls will be issued or replacements/repairs made at no cost to the consumer. electrical failures are this vans greatest downfall. otherwise, it's a really comfortable ride. *nm | |||
| 02/05/2005 | 23274 | 3 | 09/03/2001 |
| 1.feb 5, 2005 my car doors would not open with the electronic opener. thought the battery was dead called to have 'road service' assist. had to manually open van with key. the clock was not working, and the cd player was making a 'ticking' sound so i switched to the radio. the display on the radio was unreadable. also the rear liftgate would not open with the controls. 2. radio problem. not working. dealer told me that the recall did not apply to my van, and that the radio could be replaced with a refurbished radio and since it was not covered by a recall it would cost me $50.00 a check of the electrical system was not indicated on the invoice. 3. nothing was done to correct the problem. i was also told that perhaps my van would be put on the recall list and that i should wait to see if i got a recall letter. i never got a recall letter. so to be safe, i had the radio disconnected (or the fuse taken out, i don't know which) i called the dealer i bought the car from (carmax of orlando) and they were less than helpful. in fact the service manager was rather rude and condescending. saying to me why are you yacking about your radio, its just a radio, and it isn't covered by any recall. well it is six months later and since i have not heard from chrysler with a recall letter, so i decided to call and find out if there was any other information. i called here first, and they were unaware of any expansion on recall. i have talked to chrysler about this situation and even though the car was assembled in ontario (a cool climate) and was transferred and bought in a hot humid climate, i can't seem to convince anyone that the problem that i am having is because of the original intent of the recall, operating the radio in a hot humid climate with the a/c. i would like to see other vin's as part of this recall, since clearly there is a problem with more of the cars from the ontario plant. *nm | |||
| 07/22/2005 | 73000 | 3 | 10/01/2004 |
| My 2001 chrysler town & country at 73,000 miles had the check engine light come on. my wife started the vehicle the next day and she said that it sounded like the motor was going to fall out when she put it in reverse and the vehicle would not move. we had our local mechanic check it out. he said that there were two transmission codes showing defect but he did not have the proper equipment to check it out further and we had to take it to the dealer for service. we were able to get the vehicle working again so we took it to the dealer who is 50 miles away. on the trip to the dealer it went into limp in mode at 65 miles per hour. the vehicle violently decelerated and about put my wife through the windshield. she limped in to the dealers parking lot where the vehicle died. 7 days later and $2800.00 i got my vehicle back with a new transmission. no transmission should completely self destruct at 73000 miles but it seems that chrysler products do (and sometimes sooner). my neighbor also has a 2000 caravan that is on its third transmission. in addition to the transmission problem, my van has had problems with the drivers side window not operating. the sliding side doors will open while driving down the road and the drivers control's for these doors do not work. what more do i have to look forward to with chrysler's quality products? *nm | |||
| 06/23/2005 | 74500 | 2 | 04/23/2001 |
| Radio overheated under high heat conditions 110+ degree weather. radio circuit board short circuited and burned. burning condition occurs at heat disipation unit and main circuit board; left side of radio, where a aluminum plate is located. | |||
| 06/24/2005 | 57500 | 1 | 05/07/2003 |
| The air conditioning compressor in my 2001 chrysler town & country minivan has failed. while driving the vehicle the compressor failed. smoke was coming out from under the hood. i pulled the vehicle over and opened the hood. the compressor was smoking. i immediately shut down the a/c on the vehicle controls in the cabin. i am certain that if i hadn't powered down the compressor it would have caught on fire. there is a technical service bulletin on this particular problem. | |||
| 04/12/2005 | 8 | 10/01/2001 | |
| 2001 chrysler town and country experiencing failures with steering, instrument panel, airbags, seat belt wiring harness and transmission.*mr consumer stated i've had nothing but serious problems with this vehicle since new. eight front-end and steering failures, 6 instrument panel electronic failures, 4 air bag and seat wiring harness failures and now it seems, a serious transmission problem. *bf *nm | |||
| 08/15/2004 | 08/01/2001 | ||
| Drove to store about 40 minutes away, on the way there and back no signs at all that anything was wrong or any kind of warning lights. got home parked in driveway for about 2-3 hours went out tried to start it and van was completely dead no power at all. my husband jumped it we started driving and within a mile all lights and gauges started flickering and engine fan wouldn't shut off had to pull the fuse to make fan stop running. next time got it started again still dead gauges but headlights were working then everything went dead again and engine fan wouldn't come on at all. it has had a new battery, new body control module, transmission module and gauges put in and still the engine fan won't run and abs & brake lights on gauge panel won't go out. dealer said they still don't know what is wrong needed to diagnose more things at the cost of a minimum of $80 per thing they checked out. just brought the van home. it was parked for five months prior while trying all the remedies above. i have also had some of the other issues such as noise in front end had to dealer a couple of times they didn't find anything. had a problem with sliding door closing with someones arm in it and door didn't stop on it's own! now the power doors and locks won't work at all. i was told by someone who works for chrysler's that they were having many electrical problems with these van's!! this has been a major disaster live on fixed income as well and can't afford these major problems and shouldn't have to on such a new vehicle. chrysler should have to take care of these major problems!! makes me not want to buy another new vehicle especially from chrysler!!! | |||
| 07/02/2004 | 1 | ||
| If the side automatic doors or the automatic liftgate are opened and left opened while the car is not on, for any more than a few minutes, then van will not start and will need to be jumped. there have also been other electrical problems. the headlights, when left on automatic, will sometimes flicker when the car is not running . the rear wipers quit working, as well as the seat heaters. *ak | |||
| 09/01/2004 | 5 | 10/01/2001 | |
| We have 2 - 2001 chrysler town & country vans. they both have less than 55000 and have had several mechanical malfunctions, some of which are very serious. they share many of the same problems which include, steering components, electrical failure of internal gauges, and radio replacements. one van also had a brake line separate while traveling on the highway about a month ago.*ak | |||
| 09/25/2003 | 1 | ||
| We bought this van from a dodge/chyrsler dealer in little rock ar. we have nothing but problems. being in the us air force..i was sent to the uk, and ship my van there. so, my problems just got worst when the extend warrtany was not valid in the uk. at 45000 i have to replace both of my front window regulators. the windows just wouldn't work. second, my keyless remote system has stopped working and reprogramming did not work. now, we are still having problem with our ac not working. after many hours of reasearch, we have found that the air comp. has an warranty on it until 70000. well, we now have 72000. so we are try our best to fight this. a long story short..we will never by a dodge/ jeep/ or chyrsler car again. i did contact the chrystel people on these issues, and of course no help was provide except a phone number of a miliray car sale person. thanks chyrsler!!!*ak | |||
| 10/01/2003 | 45 | 1 | 11/21/2001 |
| The electronic doors are not working properly on my 2001 chrysler town and country. the right door and the rear hatch do not open with the button. they have to be manually opened. they worked great until about 45,000 miles, then quit. *jb | |||
| 48 | 3 | 01/18/2001 | |
| Problems with body control module resulted in vehicle not starting up. *mr after many minor computer/electrical problems, the vehicle stalled and would not start. this happened three times and each time the consumer was told that the vehicle was fixed per service dealer. also, the power sliding doors/rear lift gate would not open from the inside at times. *scc *jb | |||
| 07/20/2001 | 15 | 11/20/2000 | |
| For the last 3 years, we have had nothing but problems with our 2001 town & country awd van. i am in the shop almost once a month! the list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on. *la | |||
| 50000 | |||
| While driving the dashboard lights and head lights flickered suddenly which resulted in poor visibility. please provide more detailed information. *nlm | |||
| 44000 | |||
| Consumer states some of the vehicles electrical components are not working. both windows on the drivers side and the rear are not functioning. also the driver side seat belt is not working. please provide any further information. | |||
| 06/28/2003 | 4400 | 0 | 12/09/2000 |
| Several electrical problems with town & country. ac coils replaced @38000, instrument panel replaced@ 4700. both window motors replaced @4700. rear window washer rep, front seat motor rep, all light bulbs replaced at the same time. *nlm | |||
| 11/01/2001 | 6380 | 19 | 08/01/2001 |
| The vehicle made a knocking noise in the front end. the dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. the rear end of the vehicle also made noise. the dealer replaced the transfer gear set. the vehicle also experienced a whining noise in the steering wheel. the dealer replaced the spring clock along with the shroud stabilizer. power steering fluid due it being clog and caused the steering to whine when turned. the rear lift gate would not open with the remote. faulty front rotors squeaked when applied. the drivers side window would not go up due to a faulty regulator. the cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. the rear windshield wipers were inoperative. the engine made noise when started. the timing chain failed and caused the check engine light to illuminate. the o-rings failed and caused fuel odor inside the vehicle. *scc *nlm | |||
| 1000 | 10/01/2000 | ||
| I just had the driver side passenger door malfunction in such a way that the door could nor be opened manually, with the remote or with the power button in the car. this is an obvious safety problem. good thing i did not have an accident where the right side of the van was damaged or obscured. god forbid a fire. and guess what, the 36000 mile warranty just ran out. as did $500 of my money. another problem is with the power doors and power trunk (hatch). they will not close properly. these openings will attempt to close, but right before they complete the action, they reverse to a fully open position. the dealer cannot seem to fix the problem, even after multiple attempts to correct the problem. they have had may vans in their shop for at least 12 days n the past two years trying to fix this problem. i will give the dealer some credit, after the last visit i have not had this problem. it only took the 6-7 visits to get it right. i wonder if my current problem has anything to do with this last visit? *nlm *dimsii ivoq entry posted after 12/12/02 cut-over to artemis*769303. *ak | |||
| 12/17/2002 | 5 | ||
| The power sliding doors had become inoperative. the dealer stated the motor was inoperative. the inside switch on the left and right side doors were hard to open. the dealer stated that the problem was due to a defective roller. the over head console locked out/switch engaged. the cable was disengaged. mr scc *jb *cb | |||
| 12/01/2001 | 2 | 11/01/2001 | |
| Nobody was hurt either time but this happened twice and the manufacturer has failed to fix it yet. the car is brand new and the electrical system has just shut it down on two separate occasions while driving 30 mph (once in a parking lot and once on a city street). my family is afaid to drive it now a days since my wife has been stranded without power two times. when the car shuts down, it loses all power and can not be restared. we have had to get the car towed back to us on 2 separate occasions in the first month we owned the car.*ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 09/01/2004 | 5 | 10/01/2001 | |
| We have 2 - 2001 chrysler town & country vans. they both have less than 55000 and have had several mechanical malfunctions, some of which are very serious. they share many of the same problems which include, steering components, electrical failure of internal gauges, and radio replacements. one van also had a brake line separate while traveling on the highway about a month ago.*ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 10/15/2006 | 70000 | 1 | |
| Dt*: the contact stated the engine light illuminated intermittently and while parked in the drive way, the engine failed. the vehicle was taken to the dealer, who determined the battery acid leaked onto the wiring causing the engine to fail. the wiring was placed below the battery due to improper installation by a manufacturer defect. the contact notified the manufacturer. the vehicle had not been repaired. | |||
| 11/07/2005 | 1 | 02/25/2005 | |
| Dt: the contact states the battery in her vehicle exploded. this caused the battery to leak acid and corrode the battery cables. the vehicle was taken to the dealership and they stated the battery had corroded. other mechanics state the battery could explode only if it had not been bolted down properly or if the wires were not attached correctly. the vehicle is still at the dealership, but no corrections have been made. *jb | |||
| 09/01/2004 | 5 | 10/01/2001 | |
| We have 2 - 2001 chrysler town & country vans. they both have less than 55000 and have had several mechanical malfunctions, some of which are very serious. they share many of the same problems which include, steering components, electrical failure of internal gauges, and radio replacements. one van also had a brake line separate while traveling on the highway about a month ago.*ak | |||
| 11/15/2003 | 0 | ||
| Thus is a 2001 vehicle with 45k miles - worst car i have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38k miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45k miles - called chrysler and was told basically tough luck that i did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to chrysler guidelines at the dealer since we bought it | |||
| 03/09/2004 | 06/01/2001 | ||
| Starting last october the battery went dead after the doors were open for three hours. two months later the battery went dead again while setting in the garage and not being driven for three days. took it to my dealer-thelen chrsyler in bay city-and after checking it found nothing wrong. about ten days later after setting in the garage for 3 or 4 days it went dead again. thelen chrsyler performed a more thorough check and apparently fixed something which they thought was wrong, but still wasn't certain that the problem was permanently repaired. the battery was thoroughly checked and found to be ok. drove to arizona for the winter and in february the battery again went dead after the van was setting for five days without being driven. about three weeks later while loading the van for the return trip home and having three doors open for 2 or 3 hours the battery again went dead. the battery was again thoroughly checked and found to be ok. on every occasion a quick jump by a wrecker service starts the engine and in 20 minutes everything is ok. as long as the van is driven every day or two we don't have a problem. but, if the van sets for three days or longer or if the doors are open for 2 or 3 hours the battery goes dead. it appears as though there is a very slow drain in the electrical system that leads to a dead battery. the problem started before the expiration of the 36,000 mile warranty. | |||
| 04/19/2002 | 01/07/2002 | ||
| Electrical battery/no start had vehicle less than 4 months with a dead battery in driveway. dealer said it was our problem. purchased new battery and starting noticing a bucking or surging as you were driving. after the repair attempt for the surging and bucking it would also stall while driving in parking lots, stopping at stop lights, backing out of parking spaces/driveways. when this happened you lost all power in vehicle. had to be put back in park to restart. sometimes would take 4 or 5 tries before you could actually be on the road. dealer claimed couldn't verify. they did however on second visit replace whole transmission. we only had 32,000 miles on it. it was in shop for that repair for 23 days. still didn't correct problem. they replaced that pcm or a bcm not sure which. on invoices it mentions both so not sure if they did both or a typo on their part. irregardless of which part what ever they did altered my odometer by adding approximately 2 thousand miles to my vehicle. dealer states can't fix it as that would be tampering with odometer. vehicle still bucks and surges and have called out tow truck on at least 2 other occasions for a complete no start/power. it has been in the shop at two different dealerships for more than 6 visits..still isn't fixed. so it has the battery issue and the stalling issue. now of course it also has the odometer issue. we have had problems with the rear air conditioner but dealer stated that was the way it was made. also have had some black molding/stripping fall off of windows/sliding door. haven't done anything about that as the stalling and no start problems are more important. got no satisfactory response from dealer or chrysler so have contacted a lemon lawyer. hope no else has to go through what we did. *nlm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 06/12/2007 | 65000 | 50 | 11/25/2003 |
| 2001 chrysler town & country passenger window won't close. | |||
| 10/04/2004 | 1 | ||
| While driving 20 mph srs light and the check engine light appeared on the dashboard. vehicle was taken to the dealer for inspection, and mechanic determined that the electrical fuses and circuit breakers needed to be replaced. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 02/28/2006 | 4000 | 1 | 04/25/2001 |
| Vehicle has electrical problems including but not limited to power windows, wipers, stereo, headlights, and ac controls. problems include headlights flickering on and off, wipers/stereo does not function when you first turn on the car and then comes on by itself anywhere from 30 seconds to 3 days later. no pattern can be determined which makes me to believe that the whole electrical system of this vehicle is defective. according to the dealership they cannot duplicate the problem, or if they cannot determine the cause of the problem, therefore it isn't their problem. i have spent countless trips to the dealerships and paid for them to look at it only to be told that they can't duplicate it. then they offer me a solution for no less than $400 that is supposed to fix the problem when anyone with common sense knows that i would just spend that money and still have the problem because the replacement that they are proposing isn't the root of the problem.*jb | |||
| 11/05/2005 | 61226 | 5 | 09/15/2005 |
| Between 09/25/05 and 01/25/06 i have spent over$9,000.00 in repairs to my 2001 town and country. all electrical related. van has stalled and left us stranded numerous times. fuses, fuel relays, electrical harness damaged, overhead console replaced, rear door switches replaced, transmission module. speedometer,doors will work one minute and not the next. check engine light comes on everytime and is on now.... i see there have been numerous complaints on these same issues. i wonder how many more are having the same problems that don't get reported. i have also spent hundreds of dollars on rental cars everytime the dealer has the car for weeks at a time. after 2 different chrysler dealers worked on it you would think it could be fixed. it appears they are more interested in trading me out of it than admitting they can't fix it. i wish they had told me that $9,000. dollars ago. | |||
| 01/12/2005 | 91000 | 1 | 07/12/2004 |
| While vehicle was parked, steering column locked. felt as if i was using the wrong key. van was towed to dealer, and key column replaced. driver's window works sometimes and sometimes doesnt. air conditioner broken, need to replace condenser, but can't afford it.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 12/30/2006 | 1 | 11/11/2004 | |
| My 2001 chrysler town and country has starting problems dec of 2006. will not start and run for few seconds. after trying 3 times everything goes dead. would jiggle key, beat on dash, turn key on/off. still not sure of correct sequence to get it started again. i have taken it in for a fix of problem - $500 worth in fargo, nd jan 11, 2007. they said fixed problem. one week latter back to the same problem. the part they replaced wasn't the problem. i talked to a auto body man and said has heard of numerous people going into the ada, mn dealer for repair and would happen again so they would check it out but would remedy it by disabling the security system. they kept the $500. hmmm sounds like a rip off to me. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 10/22/2006 | 61000 | 2 | 09/05/2005 |
| Yesterday i was with all three of my children running errands when at one of my last stops we came back to the van and i couldn't get the van to start, i couldn't even get the key to move, everything was locked up! i had to get someone to pick us up and my husband went back to the parking lot my van was in and was there until 3:30 am trying to get it working, he didn't. van is still shopping without me, we don't know if this is a steering column problem or a key problem. this same thing happened to me the day before but i thought it was a fluke, because the key worked after trying it only a few times. *nm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 10/15/2006 | 70000 | 1 | |
| Dt*: the contact stated the engine light illuminated intermittently and while parked in the drive way, the engine failed. the vehicle was taken to the dealer, who determined the battery acid leaked onto the wiring causing the engine to fail. the wiring was placed below the battery due to improper installation by a manufacturer defect. the contact notified the manufacturer. the vehicle had not been repaired. | |||
| 10/01/2005 | 51130 | 1 | 08/28/2005 |
| 2001 chrysler town & country minivan-multi-passenger/ oct 1st 2005. was driving into a burger king drive-thru with the air-conditioning on. suddenly there was a metallic kind of noise like a crunching on the right side where the air-conditioning system is located, then the vehicle started to lose power. i turned the air off and the noise stopped. after leaving burger king the air was turned back on, the same noise occurred; later smoke started billowing from the front of the vehicle. the vehicle was taken in today 10/04/05 to southeast automotive, who informed me that the compressor was the problem. i referred them to the warranty of the vehicle (not chrysler) who informed them that there is a bulletin out on this same problem. the dealer claims that they were not aware of this. anyway i was told that chrysler will fix the problem. currently there is a problem with the brakes on the right side of the vehicle. they are squealing and at the same time there is another noise on that end like struts or bearings or some other part is lose. it occurs when i brake or accelerating after i have stopped or when i turn the wheel of the vehicle. i asked the dealership to also check the brakes since they had just fixed both of them back on 3/14/05. they said that they drove it and do not detect any noises. i am concerned about this also, because it feels like the brakes are going to fail or that some other part on the right wheel of the vehicle is going to come loose at some point and become a danger to my family and i. a couple of months ago the engine died and all instrument panels went out while going up my drive-way. on another occasion the power window on the driver's side suddenly stopped working. had to turn the engine off and wait for about two minutes before attempting to close again. one other thing that concerns me is that when in reverse the vehicle moves forward freely like if in the drive mode. *nm | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 12/05/2001 | 1 | 11/01/2001 | |
| During normal driving vehicle began to experience rough engine operation, flashing engine indicator appeared on dash and within 15 seconds vehicle stalled out and was braked to a stop on a hillside. all attempts to restart vehicle were fruitless and it had to be towed to the nearest dealer's shop. after two full days in the shop it was determined that the main wiring harness chafed on the side of the transmission and shorted. this blew a fuse, burned out the coil and the throttle position sensor. the solution consisted of repairing and resecuring the harness to prevent chafing, a new coil and a new throttle position switch were installed. selling dealer indicated that this was the fifth vehicle with this problem. this is obviously a manufacturing/design defect which could be easily avoided. the consequence of this failure could have been much worse if the short and the subsequent loss of power and control occured during highway driving, especially in traffic at high speed.*ak | |||
| 06/01/2001 | |||
| Crash test by the insurance institute for highway safety shows that fuel leak after an offset frontal crash resulted in a catastrophic fire. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 09/17/2007 | 130000 | 1 | 11/19/2004 |
| Drivers window will not go up. have read hundreds of complaints online. some say chrysler knows about it but not enough to recall from insiders while some dealers deny knowing, even though friends are employees there and repair 2-3 per week. oops caps. *jb | |||
| 06/14/2005 | 64000 | 1 | 07/30/2001 |
| The airbag light came on and stays on in my 2001 chrysler town & country. at the same time, the cruise control became inoperable and the dashboard lights stopped working. when we took it to the dealer, we were told that the problems were all related to the onboard computer and that it could take thousands of dollars just to diagnose the problem. they said some 2001's were recalled but not your vin #. asked if there was a problem with the airbag or whether it would deploy, we were told there was no way of knowing without doing the major diagnostics. they refused to give an estimate or a ceiling on the price. this is unfair and we are worried that the airbag will not deploy and that there may be significant instability in the on-board computer which could lead to a serious safety problem. *jb | |||
| 01/28/2004 | 62249 | 3 | 12/17/2001 |
| 1. entire dash lights and indicators malfunctioned. 2. no speedometer, gas gauge, turning indicators, compass, etc. 3. replacement of cluster assembly and cluster instrument panel. cost $ 812.00 not covered under warranty. *jb | |||
| 04/16/2005 | 09/16/2002 | ||
| Radio failure intermittent 2001 chrysler town and country our vehicles vin number: 2c4gt54l71r265397 complete radio failure in july 2005 chrysler stated that our vehicles was not part of the larger recall make : chrysler model : town and country year : 2001 manufacturer : daimlerchrysler corporation nhtsa campaign id number : 04v531000 mfg's report date : nov 01, 2004 component: equipment:electrical:radio/tape deck/cd etc. potential number of units affected : 238000 | |||
| 08/01/2004 | 5 | 09/05/2001 | |
| Radio shorted out in hot and humid weather conditions when a/c was in use. after several episodes of shorting out, all lights on the instrument panel also shorted out and radio/cd/tape unit was non-functioning from that day, 8/1/05, until present. when dealer investigated, said water was leaking into radio and caused short to back speakers. dealer fixed instrument panel but could not fix radio/tape/cd unit. subsequently, in january 2005, i read that chrysler had issued a recall for 2001 vans with this problem because a fire could result in the rear speaker, but it only recalled units with the basic radio, not the combination radio/cd/tape unit as in our van. our unit is thus excluded from the recall by the vin number. numerous attempts to get chrysler to expand their recall have been unsuccessful---they have merely documented my complaint. will it take a catastrophic fire to get them to expand the recall? not to mention that we have lived without a radio/cd/tape player for a year while we have attempted to get this resolved! the vents over the radio have allowed a/c condensation to short the radio out completely and i want the unit replaced asap! *nm | |||
| 12/28/2002 | 48000 | 2 | 03/20/2001 |
| All the instrument controls (including the odometer reading) were going all over the place. for example; rpms would go from 0-3 and back, fuel would go from e-f and everywhere in between, speed would flucuate from 40-110 etc. this would all happen at once with all the panels. took to dealer and could not find problem and diagnostic testing did not reveal that there ever was a problem. five days later same exact problem except now the temperature gauge was also affected. stopped at another dealership and they also could not detect that there was a problem although they could see that the displays were still not working correctly. after a call to engineers the only thing they could think of was the instrument cluster panel was defective. | |||
| 09/13/2002 | 2 | 04/01/2001 | |
| We have had numerous intermittent electrical problems(tachometer quits,window wont roll up,heated seat quit working,rear window wiper quit)then on 9-13-02 the transmission failed twice within a few minutes time, the second time resulted in a car accident with injuries. | |||