Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | ||||||||||||||||
| 04V531000 | DAIMLERCHRYSLER CORPORATION | from 04/27/2001 to 07/31/2002 | V (Vehicle) | 238000 | 01/31/2005 | ODI | CHRYSLER GROUP LLC | 11/02/2004 | 11/03/2004 | |||||||
| Defect Summary | On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers. | |||||||||||||||
| Consequence Summary | This could result in a speaker fire. | |||||||||||||||
| Corrective Summary | Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. the recall began on january 31, 2005. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchryslerrecall no. d48.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 0703 | 07/01/2003 | 10003810 | Procedure to remove the hvac assembly when servicing the front blower motor. *tt | 10/31/2003 | |
| 2400503 | 06/01/2004 | 2400404 | 10002054 | Air conditioner compressor failure. *tt | 08/12/2003 |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 2300201A | 08/17/2001 | 2300201 | 623187 | Vehicles may experience wind noise, possibly described as howl sound, may be heard when driving at highway speeds. the roof rack crossbars can be the cause of this type of sound. *slc | 10/26/2001 |
| 0054 | 10/10/2000 | 618879 | Advance service information regarding roof rack cross rail installation. *tt | 05/03/2001 | |
| 2300201 | 02/16/2001 | 618406 | Information regarding roof rack noise / howl. *jb | 04/12/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 09/17/2004 | 75000 | ||
| Tl-the contact owns a 2001 chrysler town and country. the contact stated the factory installed tape deck/cd component would not operate in the play mode or reject properly. in addition, the air conditioner failed to function when activated and the faulty air conditioner condenser was replaced two different times. also, both power sliding doors locks failed to function which resulted to the replacement of the motor. the previous repairs on the vehicle where performed by an authorized dealer on separate occasions. recently, the contact discovered two recalls associated with the prior defects under nhtsa campaign id numbers; 01i003000 (latches/locks/linkages: doors: latch), and 04v531000 (equipment: electrical: radio/tape deck/cd etc.). the vin was not included in the recall defects. the manufacturer was made aware of the problem. the approximate failure mileage was 75,000. js | |||
| 09/17/2004 | 75000 | ||
| Tl-the contact owns a 2001 chrysler town and country. the contact stated the cd and tape player component would not operate. in addition, the air condition condenser was replaced on two different times; and both power sliding doors locks failed to function and the motor was replaced. the entire repairs where performed by an authorized dealer on separate occasions. there were two recalls associated with the prior failures under nhtsa campaign id numbers; 01i003000 (latches/locks/linkages: doors: latch), and 04v531000 (equipment: electrical: radio/tape deck/cd etc.). the vin was not included on the recall defect. the manufacturer was made aware of the problem. the approximate failure mileage was 75,000. js | |||
| 10/30/2008 | 109759 | ||
| Tl*the contact owns a 2001 chrysler town and country. when the radio was activated, the contact noticed an electric light flashing. in addition, the battery would frequently fail. he took the vehicle to a repair shop and they stated that the radio caused the battery to drain. the dealer stated that the vin was not included in nhtsa campaign id number 04v531000 (equipment:electrical:radio/tape deck/cd etc.); therefore, they would not assume financial responsibility for the repairs. the vehicle has not been repaired. the failure mileage was 109,759 and current mileage was 112,759. | |||
| 07/11/2008 | 98000 | 1 | |
| Condensation from the a/c vents dropped through to radio and shorted resulting in a draw on the battery when vehicle not used killing battery repeatedly. *tr | |||
| 01/28/1981 | 1 | ||
| Do to clockspring failure , many people could be hurt or killed because horn, & airbags no working. this is due to bad parts car buyer's shouldn't have to pay for replacement. *tr | |||
| 06/23/2005 | 74500 | 2 | 04/23/2001 |
| Radio overheated under high heat conditions 110+ degree weather. radio circuit board short circuited and burned. burning condition occurs at heat disipation unit and main circuit board; left side of radio, where a aluminum plate is located. | |||
| 11/15/2003 | 0 | ||
| Thus is a 2001 vehicle with 45k miles - worst car i have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38k miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45k miles - called chrysler and was told basically tough luck that i did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to chrysler guidelines at the dealer since we bought it | |||
| EQUIPMENT - ELECTRICAL | |||
| 11/15/2003 | 0 | ||
| Thus is a 2001 vehicle with 45k miles - worst car i have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38k miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45k miles - called chrysler and was told basically tough luck that i did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to chrysler guidelines at the dealer since we bought it | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/21/2006 | 160000 | 1 | 06/01/2003 |
| 2001 chrysler town and country minivan air conditioner evaporator failure. when i took this in for repair, the mechanic told me it was the third 2001 t&c van that he had to replace the evaporator in this week! he claims the local dealer has several evaporators in stock because they have been experiencing the same problems. *jb | |||
| 08/19/2003 | 54000 | 1 | 11/28/2000 |
| My airconditioner has never really blew very cold but, when it stopped getting cold. i took the van into heritage chrysler in alexandria va. the service advisor instructed me that the ac unit needed some parts replace at a cost of $800. i need the ac to work in the van so i paid the fee. two days later i recieved a letter dated 2 week prior to the date, stating the there was a recall on the ac unit. i instructed me to take my van to the nearest chrysler dealership for the repair at not cost. this angered me because i was just charged for the same recall at heritage chrysler in alexandria va. i called chrysler and they attemped to mediate a refund from the dealership but heritage chrysler declined a refund, so chrysler requested that i send my reciepts to them and the would refund me only 50% for the coverd repair. i will never purchase another chrysler product again....*ak | |||
| 07/03/2002 | |||
| Consumer stated that the control switches are hard to find do to the lightning in the vehicle. ph | |||
| 08/09/2002 | 1 | 09/01/2001 | |
| I brought car in for analysis for the power steering problem several times while still under warranty and was re-assured that i was experiencing normal noises. about a few months later when the car was now not under warranty the rack and pinion failed. and upon picking up the vehicle on 08/09/2002 i noticed that the airconditioning was not working . then was told that now the condenser for the ac has now failed.*ak | |||
| 08/08/2001 | 3 | 11/04/2000 | |
| While driving 35 mph consumer turned air conditioner right away engine stalled, and lost all power. dealer replaced a/c on 15 may 2001. vehicle not taken to dealer yet.*ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 09/29/2008 | 89000 | ||
| Tl*the contact owns a 2001 chrysler town & country. the contact stated that condensation from the instrument control panel air conditioning ducts fell through the vent on top of the radio and caused a short circuit which subsequently sent direct current to the rear speakers. he notified the manufacturer in reference to recall # 04v531000, equipment, electrical radio, tape deck and cd. the manufacturer confirmed that since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. no repairs have been made. the failure and current mileages were 89000. updated 4/30/10 *cn | |||
| 05/15/2008 | 78000 | 1 | 06/17/2001 |
| Tl*the contact owns a 2001 chrysler town and country. the contact stated that the speakers in her vehicle shorted out. she took the vehicle to the dealer and was informed that the radio was not working; however, she was able to change stations and use other functions. the contact could not hear because of the speakers. the dealer stated that she would have to pay $500 for a new radio. the manufacturer stated that her vin was not included in nhtsa campaign id number 04v531000 (equipment:electrical:radio/tape deck/cd etc.). the current mileage was approximately 81,400 and failure mileage was approximately 78,000. updated 09/24/08. *lj update 09/30/08. *jb | |||
| 09/01/2005 | 95000 | 1 | 04/01/2004 |
| Many electrical problems, windows don't go up and down, radio and cd player does not work, fan on the heater does not come on at times, heated seats do not work, sliding door has come open while driving (very dangerous if you have kids). popping noise in the front suspension. still does it after being worked on. *nm | |||
| 10/11/2004 | 39484 | 2 | 11/17/2000 |
| Dt: the contact states there is a nhtsa recall campaign id 04v531000 concerning the equipment:electrical:radio/tape deck/cd etc. this vehicle is experiencing the same problems as indicated in the recall, but is not included in the recall due to vin. *ak updated 12/27/05. *jb | |||
| 03/01/2005 | 1 | ||
| Consumer concerned about recall for 2001 chrysler town and country limited 2 min-vans. *bf the consumer stated the stations on the radio could not be changed and the sound could not be controlled. the consumer was told his vehicle was not included in the recall. *jb | |||
| 02/02/2005 | 71980 | 1 | 11/01/2001 |
| When the radio is in use consumer would smell smoke coming from the radio. dealership was notified, but did not resolved the problem. *ak the radio was replaced at the owner's expense. *bf | |||
| 12/27/2004 | 64000 | 2 | 11/08/2001 |
| Re: nhtsa campaign id# 04v531000, recall date: 11/01/2004 chrysler town and country van radio recall. have had 2 radios in my van short circuit, the most recent one on 12/27/04. i asked chrysler to replace it at the dealership, their customer care line and an escalation line, and have boon told they will not replace it under the warranty, and that my mileage of 64,000 is too high to warrant a replacement - of a radio. i am aware of the recall notice, and was told my vin# 2c8gp641r265979 is not included in the recall. i believe my vin# should be included in the recall as the van exhibits the exact issue that has been described in the recall notice. i was told to file a complaint with your organization to help resolve this issue. please let me know what further action is required, thanks.*ak | |||
| EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES | |||
| 08/13/2002 | 60221 | 3 | |
| While driving at any speed, the vehicle will not come out of low gear. the dealer replaced the tcm module on the vehicle. also while driving at any speed, there will be a noise coming from the front wheels. the dealer needed to replace the sway bar bushings. the automatic lift gate on the vehicle would no move up or down on command and needed replacement. the manufacturer and the dealer are aware of the problem. *ph | |||