Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - TAIL LIGHTS | |||||
| 0802101 | 09/28/2001 | 628231 | Concern with tail lamp experiencing a loose condition. *tt | 03/06/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | ||||||
| PE05004 | CHRYSLER GROUP LLC | 02/02/2005 | 06/01/2005 | HEADLIGHT MALFUNCTION | ||
| The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue. | ||||||
| EA05009 | CHRYSLER GROUP LLC | 06/01/2005 | 05/02/2006 | HEADLIGHT MALFUNCTION | ||
| Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information. | ||||||
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | ||||||
| EA05009 | CHRYSLER GROUP LLC | 06/01/2005 | 05/02/2006 | HEADLIGHT MALFUNCTION | ||
| Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information. | ||||||
| PE05004 | CHRYSLER GROUP LLC | 02/02/2005 | 06/01/2005 | HEADLIGHT MALFUNCTION | ||
| The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 06/01/2012 | 100000 | ||
| Tl-the contact owns a 2001 chrysler town and country. the contact stated that while driving at night approximately 45 mph, the driver's side headlight failed to illuminate. the contact engaged the low beam headlight and continued in operation. on a separate occasion the similar failure occurred with the passenger's side headlight. the malfunction occurred intermittently. the contact replaced the headlight bulbs himself at different times. the vehicle was taken to an independent mechanic who diagnosed that the fcm module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. however, there was an open and closed investigation under nhtsa action number pe05004 (exterior lighting:headlights:switch). the approximate failure mileage was 100,000. the vin was unavailable. pmb | |||
| 06/01/2012 | 100000 | ||
| Tl-the contact owns a 2001 chrysler town and country. while driving at night approximately 45 mph, the headlights were activated and then suddenly the driver's side headlight failed to illuminate. the contact engaged the low beam headlight and continued in operation. on a separate occasion the similar failure occurred with the passenger's side headlight. the malfunction occurred intermittently. the contact replaced the headlight bulbs himself at different times. the problem recurred after replacing the headlight bulbs. the vehicle was taken to an independent mechanic who stated the defect was contributed to the fcm module. the vehicle was not repaired. the manufacturer was notified and they inform that there was not a recall related to the defect. there was an open and closed investigation under nhtsa action number pe05004 (exterior lighting:headlights:switch). the approximate failure mileage was 100,000. the vin was unavailable. js | |||
| 01/21/2006 | 79000 | 4 | |
| 2001 chrysler town and country lights flicker and also dim for no apparent reason; as of this time the dealer has been unable to determine with certainty what the problem is. *jb | |||
| 05/04/2001 | |||
| Almost 90% of communication lights do not lightup. there isn't enough lighting to see air condioning/ radio,/indshield wipers,etc. dealer stated that was the way it was manufactured.*ak | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 03/07/2005 | 53000 | 1 | 01/05/2002 |
| All of the brake lights, including the high center one, suddenly failed without any indication to the operator. the vehicle was driven for an unknown number of days in this condition until a near-accident revealed the defect. the vehicle was used to transport my wife and 9 year old son to and from school and on various errands around town.*ak my wife and son were almost struck from the rear by another vehicle whose driver did not realize that they were braking for a traffic light. the next day, the vehicle was returned to the dealer for repair. after determining that the bulbs, fuse and brake switch were operational, the dealer replaced the intelligent power module (ipm) which supplies power to the brake light circuit. i do not know if the old module is available for inspection. the dealer stated that he had never seen this type of failure before. | |||
| EXTERIOR LIGHTING - FOG LIGHTS - SWITCH | |||
| 07/20/2001 | 15 | 11/20/2000 | |
| For the last 3 years, we have had nothing but problems with our 2001 town & country awd van. i am in the shop almost once a month! the list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on. *la | |||
| EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS | |||
| 01/15/2003 | 4 | ||
| Nar 04/10/2003 the consumer experienced four different occasions where the vehicle was malfunctioning, the check engine would flash on and the vehicle would start shaking, and wouldn't move. the car has been placed in the shop several times and the problem was not identified until after the 4 incident and it was determined that the vehicle needed and entire transmission. the consumer has made repeated inquires to the dealership and still no response, the vehicle is unsafe and cannot be adequately repaired. please give acceptable solution in repairing vehicle. *cb | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 07/14/2008 | 50000 | 1 | |
| Headlights clouding over. plastic lens have a haze that block the light. *tr | |||
| 02/12/2008 | 86400 | 1 | 11/24/2007 |
| Purchased a used 2001 chrysler town & country from park jeep chrysler in burnsville, minnesota . the vehicle has a issue with flickering headlights, dashlights and every light on the vehicle . brought in three times,they replaced the dashboard light switch , this did nothing for the flicker . now they say they will not do anything to fix this issue and they told me i must have light sensitivity . this is ?!@#$% and i am upset with the way they tried to resolve the problem . the flicker is very bad for night time driving . *tr | |||
| 04/07/2005 | 25000 | 1 | |
| I have a 2001 chrysler voyager and the headlights flicker periodically while driving. this have been going on for several years now. i took the van to the repair shop several time but the problem has never been resolved. it can be dangerous when the lights go out while driving at night. *tr | |||
| 03/21/2007 | 66000 | 2 | 02/22/2007 |
| Tl*- the contact owns a 2001 chrysler town and county. while driving at 30 mph the headlights turned off without warning. the contact stated that the headlights remained off for approximately 3-4 seconds. this occurred without warning. the vehicle had not been inspected to determine the reason for the failure. the current mileage was 66000. *ak | |||
| 12/16/2006 | 75000 | 1 | |
| Lexan headlamps are cloudy and reduce visibility at night. automakers should not be allowed to use such an inadequate product. it is a safety hazard and should be corrected. this never occurred with the older sealed beam headlights. *nm | |||
| 06/01/2005 | 12 | ||
| While driving, internal and external lights flicker off and on, unpredictably happened at least 12 times over past 6 mos. chrysler dealer alleges nothing can be done unless they are able to replicate the problem. dealer also said to call chrysler directly since they can't fix it. chrysler said dealer needs to fix it. | |||
| 10/01/2004 | 40000 | 999 | 03/13/2001 |
| My 2001 chrysler town and country has had problems with the headlights flickering and going out for short periods of time. the happens almost every time i use my headlights at night. i put 999 as the number of incidents as a default. i do not know how many times i have driven during this problem. i have taken it to two chrysler dealerships and they cannot fix the problem. i am very concerned that someone in my family may die as a result of this technical failure. *nm | |||
| 07/02/2004 | 2 | 08/02/2002 | |
| Dt: the headlights flickered and at times went out. . this happened for the past six months to a year. the vehicle was taken to the dealer, but they could not diagnose it. the dealer did not test drive vehicle at night. daimler chrysler was contacted and they knew nothing anything about it. the bulbs were changed, but problem recurred.*ak | |||
| 03/23/2005 | 33000 | 1 | |
| While driving at night headlights went out for approximately 5-10 seconds before they come back on. consumer took vehicle to dealer, but they could not find any problems.*ak | |||
| 03/15/2005 | 48000 | 5 | 03/15/2004 |
| Headlights flicker on and off. *ak | |||
| 03/31/2005 | 71400 | 12 | 04/01/2002 |
| The headlights go out periodically without warning. they can stay off for as much as 10 seconds and this is quite dangerous since i live in the country with no street lights. have had at the dealer's twice and can not get it resolved. they can find nothing wrong with the vehicle. this has been going on for about 6 months.*ak | |||
| 01/26/2005 | 1 | ||
| 2001 chrysler voyager minivan; the headlights go out periodically without warning. this is a hazard. mechanic has not been able to figure out the problem. *ak | |||
| 03/19/2004 | 67000 | 2 | |
| While driving headlights flickered intermittently. at times the headlights went out completely for a minute or two. this caused a distraction to the consumer's view during night hours. dealership was notified, but did not resolve the problem. *ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH | |||
| 10/20/2004 | 57000 | 75 | |
| Driver's side sliding door will not work in cold weather. it is usually warm in southern la, but in the early mornings while taking my children to preschool, i could not get my son's sliding door to open. it always worked when i took it to the dealer, but several school employees and others have seen that the door does not work either with the electronic key, button on the door itself, or with the overhead button located above the dashboard. oddly, also only when the weather is cooler, my high beam on my driver's side headlight will not work. the headlights will both come on, but as soon as i depress the button for high beams, the driver's light goes off completely. is there a correlation since they are both on the driver's side? perhaps something electrical? we bought the vehicle used last september 2004 and almost immediately started having problems with the sliding door as soon as the weather was cooler. i am guessing at the october 20/04 date, but i know i started having problems in oct of last year shortly after we'd purchased the vehicle. i had problems virtually every early morning in the winter from oct-feb, and the same thing just started again as the mornings are once again cooler (cooler in baton rouge means around 45 f). the diagnostics they have run at my chrysler dealership keep coming up empty and they must think it's all in my head. at least 2 other mechanics from where i have my oil changed have witnessed the problems with the doors and lights firsthand, but never those at the dealership. is this happening to others with the same make and model? *jb | |||
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | |||
| 11/10/2004 | 65000 | 15 | 12/16/2003 |
| Entire headlights will go out while driving for a short period of time then come back on again. this may happen 4-5 times in a 5 mile drive then not again until i drive the car on another occasion. when we went to have the vehicle fixed they told us the chrysler had just recalled all replacement parts off the shelves and that none would be available for 6-8 weeks. they also indicated that they had over 600 of these items on backorder from customer requests. i feel this must be a manufacture defect and should not be a cost that consumers should have to pay for. *jb | |||
| 12800 | 1 | ||
| The knob that is used to turn headlight's switch on and off overheated after engine had been running for about an hour. consumer believes a fire may start as result.*ak | |||
| EXTERIOR LIGHTING - TURN SIGNAL - SWITCH | |||
| 06/23/2006 | 74000 | 50 | 11/22/2004 |
| The turn signal indicator in my 2001 chrysler town and county started to fail. when i indicate that i wish to turn right the left turn signal comes on outside the vehicle. i consider that the component failing in this manner where the opposite turn signal comes on to be a serious safety issue. i spoke to the manufacturer (daimler chrysler) about this issue and they said that the component was out of warranty. *nm | |||