Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE
03E053000WIX FILTERATION PRODUCTS DIVISION E (Equipment)68563MFRCHRYSLER GROUP LLC10/24/200310/31/2003
Defect SummaryCertain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak.
Consequence SummaryA possible fire can occur in the presence of an ignition source.
Corrective SummaryWix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. owner notification is expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.customers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
140020704/05/200710021668Cleaning procedure for the mechanical throttle body. *kb06/15/2007
FUEL SYSTEM, OTHER
080240111/02/2001628184A condition may exist where the fuel gauge indicator visibly drops 1/4 to 1/2 tank while driving. *tt03/06/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
08/31/2011
 My van has a severe gas smell everytime i drive it and it has cost me and my children to suffer from severe migranes i am a single mother of 5 kids with a fixed income and do not have the money to pay or repairs i am still paying for the vehicle i still owe 4000 on it and noone ever told me about recalls on this vehicle till i took it to my mechanic i have other issues as well i get regular oil changes and for some reson the engine got so hot it shot the bearings in the rods to the oil pan it is going to cost me over 300 dollars in repairs and also the ball joint snapped on the front right side there is just one thing after another going wrong with this van it is in nice physical shape but it seems like i get one thing fixed and something goes wrong is there anything i can get done about this? like i said i am still paying on it so it is not like i can just go out and get another car to replace it i have been without it for over a month now and i have to have it for my kids
12/30/2010159256
 Fuel filler neck assembly was badly rusted and had to be replaced to prevent fuel leaking and keep air pollution control system operational.
08/23/2010164000
 Purchased the vehicle used. after 2nd or 3rd fuel fill, the engine light went on. it has stayed on. we had it checked at our local pep boys and we were told the fuel filler neck is bad and that chrysler is going through them at a rate of 100 per week. i feel a recall should be issued and that consumers should not be forced to pay for a part that is obviously so defective on the vehicle that the rate of replacement is 100 per week.
11/09/2004500005
 Air bag sensor light blinks on and off. a recall was issued on the clock spring, however this vehicle was not included in the recall due to vin. *ak the vehicle had numerous problems such as steering problems, sliding problems, brake and acceleration problems, a strong odor of gas and thefront sway bars and rear shocks were replaced *jb
107/06/2001
 Consumer is concerned with a potential gas leak which may occur if the vehicle is involved in a frontal collision at a low speed, consumers vehicle was manfacturerd prior to the time the manufacturer redesigned and began installing replacement parts to correct the problem, consumer is requesting that the part be replaced or be given a new vehicle entirely that does not have a gas leak problem.*jb
FUEL SYSTEM, GASOLINE - DELIVERY
07/06/200107/01/2001
 The insurance institute for highway safety has conducted two 40 mph crash tests and both resulted in a fuel leak. they determined that a weakness in the design of a circular fitting where the fuel lines exit the fuel tank. chrysler redesigned and began. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
01/01/200760000303/01/2002
 Tl*the contact owns a 2001 chrysler town and country. the contact often hears a lot of rattling noises underneath the vehicle. the failure was heard while driving 5 mph, but occurs at any speed. the vehicle was taken to the dealer twice for the same failure. the dealer stated that the failure was caused by the front suspension and they replaced the bolts. within six months, the failure recurred. the failure mileage was 60,000 and current mileage was 70,000. updated 03/13/08. *lj the sway bar links and bushings were replaced. the consumer stated when she made a turn the steering wheel would become stiff. the dealer replaced the power steering pump and rack as well as the power steering reservoir. the fuel pump was replaced.
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
12/01/200676000105/30/2001
 Fuel filler neck corrosion and failure. *jb
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
01/25/20041
 Transmission failed, and the wheels locked up. *ph the problem was caused by a violent bucking of the vehicle as the transmission failed and locking up the front end of the vehicle. the initial bucking up of the vehicle occurred between 15 to 20 mph, and the locking up of the wheel at 5 mph. vehicle was towed to dealership and service manager that parts for transmission was on back order and will be available at least a week. consumer decided to tow the vehicle to a different repair facility and was able to acquire the parts over night and repair the transmission. after the repair, the dealer presented the damaged transmission to consumer and it showed damage on the gears with most of it are in the gear's innermost part. also, the dealer's estimation was the cause of the problem was a bearing failure which led to a chain reaction and resulted to transmission lock-up. after the violent bucking from transmission failure, engine developed problem of misfiring which was caused by a bad fuel injector and coil pack in the number six cylinder. consumer believed that it was also caused by transmission failure. *la
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
11/01/200163801908/01/2001
 The vehicle made a knocking noise in the front end. the dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. the rear end of the vehicle also made noise. the dealer replaced the transfer gear set. the vehicle also experienced a whining noise in the steering wheel. the dealer replaced the spring clock along with the shroud stabilizer. power steering fluid due it being clog and caused the steering to whine when turned. the rear lift gate would not open with the remote. faulty front rotors squeaked when applied. the drivers side window would not go up due to a faulty regulator. the cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. the rear windshield wipers were inoperative. the engine made noise when started. the timing chain failed and caused the check engine light to illuminate. the o-rings failed and caused fuel odor inside the vehicle. *scc *nlm
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
06/22/2001
 Engine check light comes and a smell from exhaust is on insde and outside of vehicle. dealer has confirmed that injectors were leaking. manufacturer stated there was a recall only for california residents. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
 There was a quarter size hole in the vehicles fuel tank which caused fuel to leak. the dealer was notified but could not explain how fuel tank was puncture. *nlm
06/01/2001
 I have not yet had an accident, but, based upon the recent ' reports wish to demand a recall of the 2001 daimler/chrysler minivans, as their fuel tanks leaked on more than one occasion during testing. please help force this recall. i have contacted daimler chrysler via mail and email, and, thus far, they have been unresponsive. thank you! *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
01/01/19013
 2001 chrysler town and country experiencing dozens of defects.***no answer required***. *mr the consumer's vehicle continues to experience an issue which was coverecd twice under the vehicle's recall yet still has not been corrected. for the third time the check engine light has illuminated. the technician was unable to find anything wrong, but a small vapor leal from the gas tank is suspect. the dealer charged the consuemr$115. to replace the corroded plastic gas cap. the consumer believes that either the gas cap is inadequate or there is fault in the electrical sensors. *nm
FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
05/05/200545774101/01/2001
 Dt: went in to have oil changed, told she was leaking coolant. she took vehicle to chrysler, who said they have to replace the rear heater lines. they are now replacing the rear heater lines with tube supply and return. it was corroded. they are not notifying customers that they have these faulty heater lines. *ak