Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0803006 | 08/25/2006 | 0803006A | 10021239 | Powertrain control module initialization. *kb | 03/23/2007 |
| 1802304 | 05/18/2004 | 10007934 | Surge with transmission at full lock-up. *mj | 07/16/2004 | |
| 2100903 | 10/02/2005 | 2101805 | 10003524 | Automatic transmission diagnostic teardown procedure. various models including the 2004 ram truck, durango, sebring convertible, cherokee, vision, neon, and voyager. *tt *sc | 10/22/2003 |
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| 2100701 | 07/06/2001 | 620932 | Subject regarding gear shift lever and brake transmission shift interlock (btsi) service. *tt | 09/04/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0801505 | 03/02/2005 | 10013731 | Powertrain control module initialization. *sc | 04/26/2005 | |
| B05 | 03/01/2002 | 634264 | Subject regarding the powertrain control module (pcm) may cause air conditioning compressor failure for rs models. *slc | 09/28/2002 | |
| 01001 | 01/16/2001 | 618414 | Some vehicles may experience a no start condition in cold temperatures due to 5 volt regulator failure in the sbec pcm module. *jb | 04/12/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 0700400 | 01/12/2001 | 618394 | Information regarding transaxle cooler line splice kit. *jb | 04/12/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/25/2012 | 141000 | ||
| Tl* the contact owns a 2001 chrysler town and country. the contact stated that while driving approximately 40 mph, the vehicle suddenly stalled. the vehicle was towed to the dealer for a diagnostic. the technician stated that the pcm would have to be replaced. the failure continued after the replacement of the pcm. the vehicle was taken to the dealer four different times. the pcm was replaced three times. the technician stated that there was no guarantee the replacement of the pcm would repair the failure. the vehicle was then taken to an independent mechanic. the mechanic stated that the pcm was not the cause of the failure. the mechanic stated that the power distribution box would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 141,000. | |||
| 05/25/2012 | 141000 | ||
| Tl-the contact owns a 2001 chrysler town and country. the contact stated that while driving approximately 40 mph, the vehicle suddenly stalled. the vehicle was towed to the dealer for a diagnostic. the technician stated that the pcm would have to be replaced. the failure continued after the replacement of the pcm. the vehicle was taken to the dealer four different times. the pcm was replaced three times. the technician stated that there was no guarantee the replacement of the pcm would repair the failure. the vehicle was then taken to an independent mechanic. the mechanic stated that the pcm was not the cause of the failure. the mechanic stated that the power distribution box would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 141,000. sm. | |||
| 05/25/2012 | 141000 | ||
| Tl- the contact owns a 2001 chrysler town and country. while driving approximately 40 mph the vehicle suddenly stalled. the vehicle was towed to the dealer for diagnostic. the technician stated the pcm would have to be replaced. after the replacement of the pcm the failure continued. the vehicle was taken to the dealer four different times. the pcm was replaced three times. the technician stated there was no guarantee the the replacement of the pcm would repair the failure. the vehicle was taken to an independent mechanic. the mechanic stated the pcm was not the cause of the failure. the mechanic stated the power distribution box would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 141,000. da | |||
| 06/18/2012 | 180000 | ||
| Tl* the contact owns a 2001 chrysler town and country. the contact stated that while traveling 65 mph, the transmission failed. the contact stated that there was a loud roaring sound emitted just prior to the failure. the contact was unable to shift the vehicle into gear after the failure occurred. the contact took the vehicle to an independent mechanic and was informed that the transmission pump failed and the transmission would need to be replaced. the failure and current mileages were 180,000. | |||
| 06/18/2012 | 180000 | ||
| Tl-the contact owns a 2001 chrysler town and country. the contact stated that while traveling 65 mph, the transmission failed. the contact stated that there was a loud roaring sound emitted just prior to the failure. the contact was unable to shift the vehicle into gear after the failure occurred. the contact took the vehicle to an independent mechanic and was informed that the transmission pump failed and the transmission would need to be replaced. the failure and current mileages were 180,000. sm. | |||
| 06/18/2012 | 180000 | ||
| Tl- the contact owns a 2001 chrysler town and country. the contact stated that while traveling 65 mph the transmission failed on the vehicle. the contact stated there was a loud roaring sound just prior to the failure. the contact was unable to put the vehicle in gear after the failure occurred. the contact took the vehicle to a mechanic and was told the transmission pump failed and that the transmission would need to be replaced. the failure mileage and current mileages were 180,000.rl | |||
| 11/12/2010 | 193170 | ||
| 68 mph on highway- rush hour traffic- loud noise- van just stopped. no lights, warning, etc. transmission completely destroyed. thankfully the kid behind me swerved well. bruises from seatbelt & face to knuckles due to sudden stop- chyrsler & nhtsa know all about ithe 41te defective trannys- are you going to wait until someone or many die? 2nd tranny to fail in same manner | |||
| 01/01/2005 | 1 | 03/01/2004 | |
| 2001 town and country engine locked up.***no answer required***. *mr while driving 55 mph the planetary gear failed and caused the vehicle to stop suddenly. *nm | |||
| 11/15/2003 | 0 | ||
| Thus is a 2001 vehicle with 45k miles - worst car i have ever owned for the first 18 months we had the car we complained at every visit about a groaning noise from the rear when in stop and go traffic - finally fixed after a year and a half 9/01 paint peeled off left passenger door - fixed by dealer 11/01 radio stopped working - replaced under warranty 10/02 - sliding door hard to open - claimed to repair - still hard to open 10/02 - clunking noise over bumps in front end - replaced left side stabilizer bar link 4/02 - noise in rear when turning - replaced rear backing plate anchors 6/02 air conditioner compressor replaced - under warranty -they took two weeks to fix this 6/02 engine losing power when driving - replaced tps 1/03 rear wiper motor replaced - $150 (car has 38k miles) 6/03 rear stabilizer bar - $250 7/03 rear wiper motor again - out of warranty - $150 9/03 driver window motor - $250 the worst of all - 11/03 - transmission needs to be totally replaced - $2700 - no warranty - car has 45k miles - called chrysler and was told basically tough luck that i did not buy an extended warranty - the car just stopped moving - luckily we did not have an accident we have maintained this vehicle according to chrysler guidelines at the dealer since we bought it | |||
| 12/15/2001 | 8112 | ||
| We purchased this van on 7/31/01. the a/c compressor has been replaced three times and some other a/c part was repaired as well. the transmission completely failed causing the car to stop on the freeway with my wife and two small children in the van. there have been other less critical problems repaired under the 3/36 warranty as well. chrysler gave us their 7 yr./100,000 mile service contract for free after i demanded a buyback (7-1-02 letter) after the transmission failed. they declined a buyback because the problem had been repaired. after the a/c was last repaired, i wrote again (5-12-03) and demanded a buyback or replacement. they referred it to their third-party impartial services group (isg) to set up a replacement. communications have been initiated with us for a replacement, but we may want a buyback instead. when i verbally asked isg about a refund, they said it wasn't authorized. i sent a follow-up fax on 5-26-03 asking for the details of a refund under california law. i am awaiting a response. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 11/12/2010 | 193170 | ||
| 68 mph on highway- rush hour traffic- loud noise- van just stopped. no lights, warning, etc. transmission completely destroyed. thankfully the kid behind me swerved well. bruises from seatbelt & face to knuckles due to sudden stop- chyrsler & nhtsa know all about ithe 41te defective trannys- are you going to wait until someone or many die? 2nd tranny to fail in same manner | |||
| 06/10/2009 | 85000 | 1 | |
| My check engine light came on at 80,000 miles. i took it to a chrysler dealer for a diagnostic and they told me it was showing a converter clutch malfunction in the transmission. well this ended up causing the transmission to lock up on me in the middle of the highway before i could get it replaced. my car is still in new condition to i do not know how the transmission went out. i have taken the car to mr transmission since it locked up and they said it is about $3,00 worth of repairs in the transmission. we were told the solenoid pack is what needs to be replaced. *tr | |||
| 07/03/2009 | 87137 | 1 | |
| I was driving down the street and when i went to press the brake to slow down my transmission locked up and the car stalled right in the middle of traffic. the vehicle is in safe mode and is stuck in 2nd gear. i have heard alot about this issue and was wondering about a recall that would relate to the issue. i have 3 children and we could have been hurt badly. *tr | |||
| 02/17/2009 | 81000 | 1 | |
| My 2001 chrysler town & country suffered a complete transmission failure. i bought this vehicle new in 2001 and thought i was buying the best mini-van for the money. however, i've had nothing but problems with this vehicle. power windows have failed, power sliding door has failed 3 times, power lift gate failed, air bags caused a check engine light to come on ( replaced under warranty). all of these were minor in comparison to the transmission, which cost me $3078 to have rebuilt. i've found too many instances of transmission failures on the internet, i question why chrysler hasn't been called out on this by the nhtsa. chrysler knows about the quality of their vehicles and continues to do nothing about it. in the future i will never buy another chrysler product. *tr | |||
| 02/04/2009 | 130000 | ||
| Tl*the contact owns a 2001 chrysler town and country. while driving 65 mph, the contact heard a loud noise and pulled the vehicle to the side of the road. the vehicle was towed to his residence and a mechanic stated that the transmission failed. the dealer stated that there was no recall and would have to be repaired at the owner's expense. the vehicle is currently being repaired by a certified mechanic. the vin was unknown. the failure and current mileages were 130,000. | |||
| 01/10/2009 | 1 | ||
| Two cases of transmission failure requiring replacement at 41,000 miles and again at 80,000 miles (approximate) requiring extensive cost to repair, and towing cost, rental car cost for 6 days. *tr | |||
| 10/28/2008 | 114920 | 1 | |
| Transmission control module, driving down the road and the check engine light came on then, i noticed that the rpms were at 4000 and the transmission wasn't shifting. my husband put it on the computer and it said it was the tcm failure this is a dealer only part at 336.00 with a 125.00 core charge and then it has to be programmed by the dealer. at a cost of 45.00 if you get the part and install yourself . if the dealer does it, it runs between 700 and 800 dollars. we found a parts place that send them out to be rebuilt for 255.00 plus shipping and handling . when i was looking for info on this part there was hundreds of complaints on forums on this same problem. this component is located in the driverside wheel well and when my husband removed it, it was very corroded with rust. *tr | |||
| 07/13/2006 | 2 | ||
| My wife was driving the 2001 chrysler town & country when she heard a noise. the check engine light went on. she immediately drove home cancelling the appointment she had, i took car to my mechanic. he placed the car on his computer and a code related to a transmission solenoid came up. he said the car was in limp mode. this is something unique to chrysler transmissions.(car can go into 2nd gear only) he cleared the code and suggested to see if light came back. it did. i took car to a transmission specialist the following day. his computer pulled up a different code but it was related to the transmission. his code said it was the transmission control module, which was located in the front wheel well. he opened the wheel well to inspect the module. he said the module was rusted through and cracked. the replacement cost is estimated to be in the $400.00 range. the transmission mechanic said that he has seen a number of cases where the module becomes deteriorated primarily because of its location in the wheel well. it is an example of the engineers using logic in the placement of components. if this is a design flaw, i believe the replacement cost should be borne by the manufacturer. this is a potentially dangerous situation especially when on the highway at speeds above 35-40 mph. *jb | |||
| 07/03/2006 | 75699 | 2 | 07/14/2004 |
| Complete transmission failure at 75,000 miles in may 2006. new seal and torque converter installed. another transmission failure in july 2006. this shouldn't be happening on a van with only 75,000 miles on it. *nm | |||
| 03/28/2006 | 72000 | 1 | 03/23/2004 |
| Transmission would not shift into any gear but first. *jb | |||
| 02/12/2006 | 81000 | 1 | 01/21/2001 |
| I have a chyrsler 2001 town and country minivan with 81,000 miles. experienced a major failure of the transmission on 2/12/06 from western new york to my home in cleveland, oh. failure occurred outside erie pa on interstate 90 . had the van towed to chrysler dealership in erie pa. and then i rented a car to get back to cleveland. dealership called and said that the output/input shaft had broken and sprayed metal through out the transmission including damage to the transmission case. dealer stated that the van required a new re-manufactured transmission at $3,800.!! i called chrysler for assistance because i felt that a vehicle with 81,000 miles on it should not have a major transmission failure like that, and i also felt the cost of the repair was excessive. chrysler's response was sometimes this happens and there is nothing they can do. case closed. even the fact that i have owned 3 chrysler minivans didn't matter to them. since the van was 2 hours from my home, i had no other reasonable option but to have the dealership put in the re-manufactured transmission. *jb | |||
| 07/22/2005 | 73000 | 3 | 10/01/2004 |
| My 2001 chrysler town & country at 73,000 miles had the check engine light come on. my wife started the vehicle the next day and she said that it sounded like the motor was going to fall out when she put it in reverse and the vehicle would not move. we had our local mechanic check it out. he said that there were two transmission codes showing defect but he did not have the proper equipment to check it out further and we had to take it to the dealer for service. we were able to get the vehicle working again so we took it to the dealer who is 50 miles away. on the trip to the dealer it went into limp in mode at 65 miles per hour. the vehicle violently decelerated and about put my wife through the windshield. she limped in to the dealers parking lot where the vehicle died. 7 days later and $2800.00 i got my vehicle back with a new transmission. no transmission should completely self destruct at 73000 miles but it seems that chrysler products do (and sometimes sooner). my neighbor also has a 2000 caravan that is on its third transmission. in addition to the transmission problem, my van has had problems with the drivers side window not operating. the sliding side doors will open while driving down the road and the drivers control's for these doors do not work. what more do i have to look forward to with chrysler's quality products? *nm | |||
| 05/03/2005 | 64949 | 3 | 02/28/2005 |
| My wife and bought our town and country 2 months ago. we left the dealership thinking we had a reliable van. two weeks ago my wife was driving our four children to school when she was at the stop ligh and getting ready to move in to traffic when the van jolted foward and started to shake. immidetly the check engein light came on and she called me. i then called the dealership and they told me to bring it up. now the dealership is about 45 min. from my house. on the way up i lose power 3 times and then would get it to catch. i made it to there exit and lost all power and control. our van was towed in at our expence and we were called the next day to inform us the could not due the work it had to be sent out. when they placed it on the machine 4 numbers were regerstering. we then had to wait for a inspector to fly down to determin if the problem was under warranty. it was determined that it was and that the transfer pump and case were the problem and a new transsmission installed. we had to pay $249.00 because that was not covered under the warranty. we received our vechicle on thursday and on friday it was towed back to the dealership because any time you excerated it would shake the van. we were then told we could have a rental at there expence this was a hassel in its self wasting the whole day with getting one. we receved a call monday saying they couldn't get the problem to dublicate. and was once again returned to us on tuesday. today is wednessday and we are currently fighting with the dealership due to the fact the problem is still there. i am at my wits end. how can a vechicle that has 65,000 miles have so many problems. i choose this vechicle because the manuf. has a good reputation. i just want my van to run right. to ensure my children and wife make it to and from work and school safely. besides the headacs we bothhave lose hours at work running back and forth and needs some help. thanks | |||
| 04/12/2005 | 8 | 10/01/2001 | |
| 2001 chrysler town and country experiencing failures with steering, instrument panel, airbags, seat belt wiring harness and transmission.*mr consumer stated i've had nothing but serious problems with this vehicle since new. eight front-end and steering failures, 6 instrument panel electronic failures, 4 air bag and seat wiring harness failures and now it seems, a serious transmission problem. *bf *nm | |||
| 04/29/2005 | 49000 | 1 | 06/01/2001 |
| At 49,000 miles, my check engine light came on. took to dealer, they said it was a leak in the seal of my fuel tank. replaced tank, after sending for 3 and they sent wrong one. cost 868.00. day after i picked up car, i was on a busy highway and the car lurched into neutral and i pulled to side. would not go in any gear. towed to dealer, was told that the transmission went. worst case 3500.00 rebuilt one is 1600.00. will try to have chrysler pay as there are so many of the same problems | |||
| 03/24/2005 | 1 | ||
| While driving 55 mph vehicle stalled. driver was unable to restart vehicle, and had it towed to the dealer for inspection. mechanic determined that the transmission needed to be replaced. *ak | |||
| 02/28/2005 | 79500 | 8 | |
| On 2/28/05 my 2001 chrysler town and country engine light activated at the same time i noticed a burning chemical smell (burning transmission fluid). this was a prelude to a blown transmission which is what happened. the garage could not move my vehicle due to the wheel lock. i have 79,000 miles and have had nothing but problems with this vehicle and based upon many web boards i am not alone. in the past 4 years i have spent over $4,000 (on top of the $20,000 price tag) on vehicle maintenance that should not occur at 79,000 miles. to anyone reading this - pay the extra $$$ for a honda, toyota or nissan because you will get your money back!!!!*ak | |||
| 03/05/2005 | 41023 | 1 | 09/07/2001 |
| Engine light came on. had car into repair shop but they could not find problem. after retrieving vehicle and driving home, car bucked and lunged me forward. i was barely able to pull over the side of the highway. fortunately, no one was following too closely. had to have car towed as it no longer would move in any gear. car smelled as if something was burning. transmission needs replacing. car just went over 41,000 miles while i was driving it home! will try to see if chrysler will cover costs, but somehow i think i will be on my own. as many transmission failures as there are documented just on this website, one would think it should warrant an investigation at the very least. i always said i would never buy a ford. now i also will never buy another chrysler. i thought i had purchased a good quality, dependable vehicle. it will be toyotas for me from now on.*ak | |||
| 01/01/1901 | 1 | ||
| The vehicle's transmission failed. *nm since the consumer already had the transmission repaired the manufacturer refused to reimburse the cost of the repair. *nm | |||
| 12/13/2003 | 53161 | 1 | 06/20/2001 |
| At approximately 52,000 the automatic transmission catostrophically failed while driving at 65 mph on interstate 55 near joilet, il. the failure had the effect of losing all power instantly while surrounded by traffic making it difficult to manuvear the car to the shoulder. the dealership was helpful in getting chrysler to assume some responsibility by providing a rebuilt transmission at no cost leaving me to pay labor, only. labor cost was $809.55.*ak | |||
| 12/13/2004 | 46000 | 3 | 10/17/2001 |
| My 2001 town and country has 46, 000 miles. with no prior warning it suddenly lost power and was unable to accelerate. a loud whining sound was heard. by the time i coasted into my neighborhood i had no power. vehicle towed to dealership 2 days ago. warranty up 2 months and 10000 miles ago. was told probably would need new transmission. $1900 best scenario/$3300 worse case. will not find out for 2 more days. why would a car with 46000 miles need a new transmission. other things that have happened that i haven't even ventured to get fixed due to financial issues include: back power latch will not work. i sometimes can't even get the hatch open manually. the sliding doors make an ungodly grinding noise when they open and close; my radio was replaced after approximately 11000 miles because it was short circuiting out the electrical components in the dash; i also had to have the front rotors replaced at 11000 miles(they were defective). also, my front drivers seat power adjustments are broken( god know how much that would cost me to get fixed) my brakes have never felt right my husband hates to drive the van because it feels like the brakes are too soft and won't engage when needed. i have had them replaced at a different shop at 36,000 miles though i truly feel it is a mechanical flaw. despite more times then i care to say of bringing it in to be checked the car still pulls to the right. nothing has helped this matter. i guess the big thing that gets me is the transmission issues. i am truly discouraged. a 30000 dollar vehicle should not have these problems. i thought i was getting a higher end quality vehicle for $30000 but i guess all i got was an expensive lemon that i am stuck with because i still owe 2 years on it. obviously by all the reports i have read the transmission is a big problem. chrysler should own up to these problems and fix them for their customers or soon they won't have any customers left.*ak | |||
| 11/09/2004 | 50000 | 5 | |
| Air bag sensor light blinks on and off. a recall was issued on the clock spring, however this vehicle was not included in the recall due to vin. *ak the vehicle had numerous problems such as steering problems, sliding problems, brake and acceleration problems, a strong odor of gas and thefront sway bars and rear shocks were replaced *jb | |||
| 10/15/2004 | 62000 | 1 | |
| The check engine light came on on my 2001 town & country minivan. the very next day, the transmission failed. i had it towed to my chrysler dealer, where they told me that the planetary gear had failed causing catastrophic transmission damage, which required $2,700 worth of repairs. the vehicle only had 62,000 miles and had never been used as a tow vehicle. i would like an investigation into why a relatively newer vehicle should have this kind of catastrophic transmission failure at such a relatively low mileage. the vehicle had been dealer serviced. | |||
| 10/15/2004 | 60200 | 1 | 07/21/2001 |
| While traveling at 60 mph on the interstate the vehicle suddenly stopped. the vehicle was towed. the mechanic stated the transmission was defective. *jb the transmission solenoid pack leaked. the consumer started hearing some clanking noise from the engine area. *sc | |||
| 10/15/2004 | 47000 | 4 | |
| I purchased the vehicle in november of 2002 used with 47,000 miles. the vehicle would buck when it switched to high gear. i took the vehicle back to the dealership at which time they replaced the torque converter. the vehicle then began a loud rattling noise when the air compressor was engaged. the dealer informed me that i needed a new air compressor, i refused the service noting that my air conditioner, defrost and all other functions were there. after a month, the final solution was a loose bolt holding the alternator. i have had the ignition replaced, this was the 2nd time in a year the vehicle left my family stranded. now, a year and a half and 60,000 miles later, my transmission has once again failed with the diagnosis a torque converter problem. the repair requires a complete overhaul for a mere $2,500. most vehicles don't require a transmission be replaced even once, let alone twice or every 50,000 miles. *jb | |||
| 08/17/2004 | 68000 | 1 | |
| While driving 55 mph, the transmission lost power. the vehicle was unable to accelerate. please provide more information. *jb | |||
| 07/20/2004 | 81000 | 1 | |
| While driving 70 mph engine light illuminated. transmission lost power. dealership was notified, but did not resolve the problem. *ak | |||
| 08/20/2004 | 51800 | 1 | |
| While driving vehicle stopped. vehicle was towed to the dealer, and dealer indicated that transmission was defective.*ak | |||
| 07/22/2004 | 45209 | 1 | 11/20/2001 |
| Transmission started shuddering and slipping. vehicle operation was unsafe. vehicle taken to dealer and they stated premature failure of lower planetary gear set and torque convertor failure. stated vehicle not covered under warranty. dealer invoice states lower reverse planetary gearset came apart*ak | |||
| 06/24/2004 | 1 | ||
| While driving 55 to 60 mph,consumer heard a loud unknown sound. also, transmission indicator light was flashing. while pulling vehicle over consumer noticed vehicle would not accelerate. vehicle was towed to dealership, and technician determined that transmission failed, and needed to be replaced. *al | |||
| 06/22/2004 | 1 | ||
| Consumer noticed that after shifting vehicle from park to drive and when accelerator pedal was depressed vehicle would not move forward. dealership serviced vehicle and noticed that transmission needed to be replaced. *ak | |||
| 01/15/2003 | 4 | ||
| Nar 04/10/2003 the consumer experienced four different occasions where the vehicle was malfunctioning, the check engine would flash on and the vehicle would start shaking, and wouldn't move. the car has been placed in the shop several times and the problem was not identified until after the 4 incident and it was determined that the vehicle needed and entire transmission. the consumer has made repeated inquires to the dealership and still no response, the vehicle is unsafe and cannot be adequately repaired. please give acceptable solution in repairing vehicle. *cb | |||
| 01/31/2004 | 32000 | 2 | |
| While driving and when shifting from first to second gear the entire vehicle vibrated. dealership overhauled the transmission , and replaced several transmission components, but the problem recurred. *ak | |||
| 01/25/2004 | 1 | ||
| Transmission failed, and the wheels locked up. *ph the problem was caused by a violent bucking of the vehicle as the transmission failed and locking up the front end of the vehicle. the initial bucking up of the vehicle occurred between 15 to 20 mph, and the locking up of the wheel at 5 mph. vehicle was towed to dealership and service manager that parts for transmission was on back order and will be available at least a week. consumer decided to tow the vehicle to a different repair facility and was able to acquire the parts over night and repair the transmission. after the repair, the dealer presented the damaged transmission to consumer and it showed damage on the gears with most of it are in the gear's innermost part. also, the dealer's estimation was the cause of the problem was a bearing failure which led to a chain reaction and resulted to transmission lock-up. after the violent bucking from transmission failure, engine developed problem of misfiring which was caused by a bad fuel injector and coil pack in the number six cylinder. consumer believed that it was also caused by transmission failure. *la | |||
| 12/02/2003 | 48000 | 1 | 06/29/2001 |
| Transmission started a whining sound at about 48,000 miles. this sound is just audible when driving around town. however, after 2 hours on the highway at 65mph it becomes very pronounced. if engine is shut off for 10 minutes the loud whine is back to a normal level. this appears to affect nothing else in the vehicle's operation. but it certainly can't be considered normal. we fear taking the van on the road since something in the transmission appears ready for self distruction. other than a failed battery at 2 years (about 46,000 miles) this is the only problem experienced. this t&c lxi with all the options except power tailgate and 52,000 miles (mostly highway) has been an excellent vehicle to date and this obviously coming transmission problem at this early stage is a disappointment to say the least.*ak | |||
| 02/03/2004 | 50000 | 1 | |
| At any speed vehicle will not accelerate or maintain power. dealer examined vehicle and determined that a new transmission was needed. *ak | |||
| 02/16/2004 | 50000 | 1 | 10/27/2001 |
| At 50,000 miles my transmission went and chrylser will do nothing to help. a transmission sholud not go at this mileage. i was with my two little kids on a highway and we were lucky we didn't get killed. not only did chrylser refuse to help, i was treated so horribly by thier customer service person, i was astounded. chysler obviously has big transmissions problems and they can't possibly help all of us. they lost my vote.*ak | |||
| 01/25/2004 | 43800 | 1 | 11/01/2000 |
| Transmission blew up at while driving. no injuries reported. *ak all the gears were damaged beyond repair. *jb | |||
| 02/10/2004 | 47000 | 2 | |
| 47,000 on a single owner 2001 town and country - serviced regularly - fluids checked at oil changes. i also know of another 2001 town and country owner whose transmission went out at 52,000. *ak | |||
| 01/11/2004 | 46500 | 2 | 02/15/2001 |
| Automatic transmission failure@ 46,500 miles in 2001 chrys town & country: check engine light on steady; dlr said diagnostics indicate tyranny overheating; changed oil & filter. light came on again one day later; dealer replaced tyranny solenoid pkg for $350. one week later, with no check engine light, car bucked upon stopping @ end of h'wy off-ramp & briefly refused to move in any fwd gear. took to dealer who kept it two days but said nff, couldn't duplicate symptom. 2-3 days later took the vehicle on a turnpike trip. while cruising @ speed limit under cruise control, vehicle bucked & went into limp-mode as evidenced by tach moving from 2k to 3k rpm. pulled to side of road; vehicle would not move in any gear(no chk engine light). had car towed 85 miles to same dealer (south hills chrysler-jeep) in peters twp, pa. had to fight hard with dlr and with daimler chrys cust svc, but dealer replaced tyranny; we pd $1100. poor quality and poorer dealer service integrity. we were happy to get concessions, but the bad taste remains. seems many others have had similar widespread experiences. other potential problem symptoms include: continuing steering shudder with no cause, auto rear lift gate will not open or close automatically with no fix after multiple trips & complaints and too-easily-warped front rotors that cause brake pedal pulsation. letter was written to chrysler customer service in auburn hills complaining about excessive cost of solenoid replacement and poor service/treatment by dealer. bitter verbal complaints were made to the dealer service mgr and the general mgr as well. customer service did assist mediation of the tyranny problem and did offer a concession on the cost of the solenoid. we have not yet rec'd the monetary refund promised, but it's been only three weeks. *cb | |||
| 12/11/2003 | 52600 | 1 | 08/13/2001 |
| My 2001 chrysler t&c ex only has 52,000 miles on it. i do not tow or haul any heavy material with it, but yet i need a new tranmission costing $3,200.00. the check engine light came on and the next day it failed. i took it back to the dealer and was informed that 5 seperate things were wrong with the transmission. since i was over the 36,000 miles it was not covered under warranty. i asked the mechanic how 5 things were wrong with the transimission that only has 52,000 miles and not be defective and covered under a warranty and he replied it does seem odd that 5 things failed with it only having 52,000 miles. i called chrysler to asked that it be fixed as a warranty, the same thing i had to do when the a/c failed and was later recalled, and they made it seem that it was my fault for not purchasing the extended warranty. i ask that since at least 13 other people, according to your complaint database, have had transmission trouble that this be investigated. a car that is only 3 years old, having 52,000 miles on it and is not used for towing or heavy hauling should not need a new transmission and if so sould be covered under warranty since it was apparently defective. thank you for your attention in this matter.*ak | |||
| 12/06/2003 | 75000 | 1 | |
| My 2001 chrysler town and country van lost its transmission at 75000 miles. no warning lights or noises or bumps in the gears, just gone at a red light in busy traffic!! estimated cost to repair this is $1500.00 which i don't have at the moment!! *ak | |||
| 11/24/2003 | 39200 | 1 | 10/15/2003 |
| Ny 2001 town & country with 39,000 miles is not 3 years old. the computer that operates the transmission went out and had to be replaced. it cost $450.00 to replace this item. after calling chrysler to complain about poor quality their response was that i should of purchased and extended warranty and there is nothing they can do for me. maybe chrysler should consider building a better product. in fact, i am going to sell this vehicle and never ever purchase a chrysler product again. they don't stand behind their products. *la | |||
| 07/20/2001 | 15 | 11/20/2000 | |
| For the last 3 years, we have had nothing but problems with our 2001 town & country awd van. i am in the shop almost once a month! the list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on. *la | |||
| 03/13/2003 | 46000 | ||
| 2001 chrysler town & country transmission went out after 46000 miles car comes with a 3 yr 36000 warranty. $2600. to replace chrysler is putting the transmission designed for the 2.2 / 4 cylinder van in a 3.8 / 6 cylinder very poor design. the dealer says that there is a nation wide back order on their transmission. a class action suite needs to be started. *nlm | |||
| 12/28/2001 | 35738 | 1 | 06/18/2001 |
| Transmission failure at less than 36,000 miles on chrysler 2001 town and country minivan. had taken vehicle in one month prior for slippage of transmission. vehicle was returned with ntf. failure was catostrophic and transmission will be replaced with remanufactured transmission. as of the date of this filing, have not received my car back from dealership. was fortunate car failure occurred while pulling into gas station after a large bang had been heard to determine cause of failure. | |||
| 09/13/2002 | 2 | 04/01/2001 | |
| We have had numerous intermittent electrical problems(tachometer quits,window wont roll up,heated seat quit working,rear window wiper quit)then on 9-13-02 the transmission failed twice within a few minutes time, the second time resulted in a car accident with injuries. | |||
| 10/14/2001 | 1 | 02/17/2001 | |
| While driving 70mph the transmission failed stranding the consumer on the side of the road for an hour. *ak *scc | |||
| Automatic transmission slams into a low gear while driving down the road. this happens once the idiot light-engine illuminates. part that dealership wanted to replace was some sort of module which there were no parts for. part is on national back order from chrysler corporation. please describe details. *ak | |||
| 07/07/2002 | 1 | 06/01/2001 | |
| While accelerating onto busy interstate i-80 my van suddenly experienced a limp-in mode. the van lunged and bucked and suddenly locked into 2nd gear , causing the van to lose acceleration. the truck that was behind me almost rear-ended me. the truck received no warning from me, it was as though i slammed on the brakes without hitting the brakes at all. this is an extremely serious defect. i had the van towed, and serviced at a local chrysler dealer in pa. they checked the van and they were unable to duplicate the problem. the end result was to replace the relay to the transmission. i was told this might work, however we won't know for sure unless it happens again!!!! this can't happen again or next time i may not be around to tell about it.*ak | |||
| 09/01/2001 | 1 | 03/23/2001 | |
| Vehicle lacks in acceleration, vehicle hesitates when shifting. problem can't be duplicated to find a remedy.*ak *et | |||
| 07/31/2001 | 1 | 12/01/2000 | |
| Vehicle was placed in park, but remained in drive, moved forward 5 feet, until brake was applied. this vehicle had a transmission replacement after 12,000 miles | |||
| 05/14/2001 | 1 | 03/31/2001 | |
| Consumer shifted gear into park, but vehicle was not in park ,it was still in drive. consumer took vehicle to dealer, and is waiting for explanation of cause.*ak right rear seat recliner assemblies were replaced due to a rattling noise. sliding doors don't always completely shut, while driving they will open, dealer states this is the design of the door. *slc | |||
| 12/28/2000 | 4 | 10/01/2000 | |
| Our dealer stated no problem with vechicle because their computer said so. on the last occurrence van had to be towed and would not start. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 03/28/2007 | 52700 | 1 | 11/25/2001 |
| My 2001 t&c was parked in my driveway when i decided to crank it to ge the air conditioning going while i went to shut the gate to our yard. when i turned around the car was going down the driveway with the driver's side door still open. the van didn't stop until it ran over the neighbor's fence and got caught in it. when i got to the car i noticed it was in reverse (had it been in neutral it probably wouldn't have moved because the area is so flat). i don't know how it got into reverse because i didn't even get in the car, just my arm to crank it. the emergency brake wasn't on since it was such a flat place. once i got the van loose i tried in vain to see if it would go into reverse without my foot on the brake, but i couldn't make it happen so that tells me i didn't accidentally cause it by hitting the gear shaft with my arm. i also tried repeatedly to turn the car off with it in gear (of all kinds) to see if it was possible that i had not left it in park, but again i couldn't do it. this tells me it is a vehicle defect. i have contacted my local dealership and all i was told was that they hadn't heard of anything like that. they didn't even suggest that i bring it in! i'm very nervous about my van now because i just don't know what to expect. thank god my kids weren't in the car and there wasn't anyone playing behind it or in the yard to which it crashed. this could've been disastrous. it is a serious problem and needs to be looked into. my van only has 52,000 miles on it. we bought it new in nov. 2001. *jb | |||
| 08/13/2002 | 60221 | 3 | |
| While driving at any speed, the vehicle will not come out of low gear. the dealer replaced the tcm module on the vehicle. also while driving at any speed, there will be a noise coming from the front wheels. the dealer needed to replace the sway bar bushings. the automatic lift gate on the vehicle would no move up or down on command and needed replacement. the manufacturer and the dealer are aware of the problem. *ph | |||
| 04/19/2002 | 01/07/2002 | ||
| Electrical battery/no start had vehicle less than 4 months with a dead battery in driveway. dealer said it was our problem. purchased new battery and starting noticing a bucking or surging as you were driving. after the repair attempt for the surging and bucking it would also stall while driving in parking lots, stopping at stop lights, backing out of parking spaces/driveways. when this happened you lost all power in vehicle. had to be put back in park to restart. sometimes would take 4 or 5 tries before you could actually be on the road. dealer claimed couldn't verify. they did however on second visit replace whole transmission. we only had 32,000 miles on it. it was in shop for that repair for 23 days. still didn't correct problem. they replaced that pcm or a bcm not sure which. on invoices it mentions both so not sure if they did both or a typo on their part. irregardless of which part what ever they did altered my odometer by adding approximately 2 thousand miles to my vehicle. dealer states can't fix it as that would be tampering with odometer. vehicle still bucks and surges and have called out tow truck on at least 2 other occasions for a complete no start/power. it has been in the shop at two different dealerships for more than 6 visits..still isn't fixed. so it has the battery issue and the stalling issue. now of course it also has the odometer issue. we have had problems with the rear air conditioner but dealer stated that was the way it was made. also have had some black molding/stripping fall off of windows/sliding door. haven't done anything about that as the stalling and no start problems are more important. got no satisfactory response from dealer or chrysler so have contacted a lemon lawyer. hope no else has to go through what we did. *nlm | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 02/05/2002 | |||
| While slowing down gears will shift from drive to neutral.contacted dealer.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 07/29/2002 | 1 | 07/01/2001 | |
| The gear shift allows the driver to position the car between park and reverse. my wife reached into the car to pull out the keys, she touched the shift lever and it popped into reverse. she was dragged down our driveway and run over.*ak | |||
| 05/01/2001 | |||
| While driving between 50-70 mph vehicle slipped from drive into neutral.no sound, no prior warning. this happened again on 3 aug 2001.*ak | |||
| While driving at highway speeds transmission switches from drive to neutral without warning. this has happened twice. dealer has not seen vehicle. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 07/22/2004 | 45209 | 1 | 11/20/2001 |
| Transmission started shuddering and slipping. vehicle operation was unsafe. vehicle taken to dealer and they stated premature failure of lower planetary gear set and torque convertor failure. stated vehicle not covered under warranty. dealer invoice states lower reverse planetary gearset came apart*ak | |||
| 07/28/2003 | 61500 | 2 | 07/07/2001 |
| The transmission whining, shutters into gear, limited acceleration...car is 2 years old, out of warranty with 60k miles, although we thought we had 7 / 70 on power train...dealership refuses to cover cost o fix. *ph | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 07/20/2001 | 15 | 11/20/2000 | |
| For the last 3 years, we have had nothing but problems with our 2001 town & country awd van. i am in the shop almost once a month! the list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on. *la | |||