Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
230310206/24/2002634070Subject regarding quad seat release handle screw sheared off in shaft. *slc09/27/2002
230210205/27/2002634072Subject regarding assist feature inoperative on quad or split rear bench seats. *slc09/27/2002
230450012/29/2000618408A condition may exist where the child seat anchor and tether wires have surface rust on them. *jb04/12/2001
233200A09/22/2000233200614663Some vehicles may exhibit a rattle sound from the quad seat(s) and / or 50 / 50 rear bench seat(s) and / or a groan sound when the seat(s) are tumbled forward and / or seat(s) may be difficult to unlatch for tumble or easy entry.11/30/2000
23320009/08/2000614662Some vehicles may exhibit a rattle sound from the quad seat(s) and / or 50 / 50 rear bench seat(s) and / or a groan sound when the seat(s) are tumbled and / or may be difficult to unlatch seat(s) for tumble or easy entry. *tt11/30/2000
SEATS - FRONT ASSEMBLY - POWER ADJUST
230280109/28/2001632205This bulletin involves installing a revised power seat adjuster drive block screw to the inboard side of the power seat track(s). *tt07/11/2002
2302801A11/23/20012302801628198On some vehcles, the power seat has slight fore/aft movement most noticeable during acceleration or braking. *tt03/06/2002
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
5811/01/200510019015The front seat electric heater elements may fatigue and cause localized overheating and/or discoloration of the seat cover surface. customer satisfaction notification d58 - heated seat elements. *tt01/31/2006
080120106/01/2001620062A condition may exist where the heated seat may be inoperative due to an open circuit in the heating element. this bulletin involves installing a heating element repair kit and / or replacing the seat back. *tt07/11/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
06/01/2001105/28/2001
 Consumer states the design flow of the front seat has inadequate adjustment range, whenever consumer drives more than 20 minutes her legs fall asleep. *yd
05/14/2001103/31/2001
 Consumer shifted gear into park, but vehicle was not in park ,it was still in drive. consumer took vehicle to dealer, and is waiting for explanation of cause.*ak right rear seat recliner assemblies were replaced due to a rattling noise. sliding doors don't always completely shut, while driving they will open, dealer states this is the design of the door. *slc
04/09/20011
 Two bench seats have hooks where a car seat could be installed. but when passenger sat on bench seat could feel back had been brnised.*ak steel u-bolts for child restraint system protrude when the two rear bench seats are reclined. this protrusion could cause serious injuries. *yh
SEATS - FRONT ASSEMBLY - RECLINER
09/05/200203/01/2001
 Middle row bucket seats do not always latch easily. when not locked down, the seat springs forward while driving, causing passenger in child safety seat to slam into the seat in front. my daughter's head was somewhat protected by the wings on the sides of her child seat, but her forehead showed a mark from the impact, and her mouth was bleeding as a result of the incident. the vehicle was not going more than 15 mph, and was decelerating for a stop sign at the time. the child safety seat was secured with the latch system, so the seatbelt was not in use.*ak
05/24/2002
 Another vehicle was traveling at 45 mph and rear ended consumer.'s vehicle. consumer driver's side seatback collapsed on impact. consumer suffered from neck and leg injuries. please provide any further information.*ak
11/23/2001112/01/2000
 The rear seat back was reclined for cargo. when the seat hadle was pulled to raise the seat back to the upright position, the seat back sprung forwards violently striking my wife in the head causing injury. the seat back is apparently spring loaded with no mechanism to control the release of the spring load. *ak
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
09/01/200595000104/01/2004
 Many electrical problems, windows don't go up and down, radio and cd player does not work, fan on the heater does not come on at times, heated seats do not work, sliding door has come open while driving (very dangerous if you have kids). popping noise in the front suspension. still does it after being worked on. *nm
01/11/200580000109/15/2000
 Dt*: the contact stated while using the driver's heated seat for 30 minutes it became hot and branded coil marks in a leather jacket. the contact received a satisfaction notification from the manufacturer stating the heater coil in the seat would be replaced.*ak
11/04/200468321109/27/1999
 My heated seats were not working. i took my vehicle to the dealer, and was told that the element needed replaced. i paid $154 to fix this. the heat still did not work, and i was told that the element in the back of seat also needed replaced which would cost $600. i was showed by the mechanic that the wires come loose and burn. needless to say i was not going to pay another 600, i already threw away $154. i'm told even though there is a warranty, this is not covered.*ak
07/20/20011511/20/2000
 For the last 3 years, we have had nothing but problems with our 2001 town & country awd van. i am in the shop almost once a month! the list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on. *la
SEATS - MID/REAR ASSEMBLY
05/04/20041
 Dealership replaced the clock spring at the consumer's expense of $100.00. *ak the cruise and horn was inoperative, the steering was hard to turn when the vehicle was first started and the passenger side middle seat handle had broken. *sc the dealer replaced the steering hose. *jb
06/09/200313642104/01/2001
 The seat was not locked and when the consumer applied the brakes suddenly, the child safety seat moved and the baby car seat lunged forward. the baby bruised his/her face. it must have symbol to let you know seat is locked into placed. *ak *cb *jb
10/09/2001
 Anchor attachments that are in rear seat are designed for a child safety seat to be placed. there is a quarter of an inch of metal sticking straight out. on several occasions child has been stuck in back by this piece of metal. consumer insisted it was very dangerous because it could cause a spinal injury. please provide any further information. *ak