Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 00063 | 11/10/2000 | 615696 | Some minivans may exhibit a howl sound when driving at speeds between 45 and 70 mph and that may be most noticeable at 58 - 60 mph. *tt | 01/28/2001 | |
| STRUCTURE - BODY | |||||
| 2301004 | 09/09/2004 | 2301004A | 10006965 | Passenger compartment floor water leak. *tt this bulletin supersedes bulletin 23-010-04 dated 04-29-04. *tt | 05/20/2004 |
| 2301402 | 03/18/2002 | 634074 | Subject regarding quarter window weatherstrip loose. *slc | 09/27/2002 | |
| 2300301 | 02/02/2001 | 619123 | This bulletin states that all factory installed equipment, such as a sunroof, meet the upper interior head protection requirements of fmvss 201. *tt | 05/15/2001 | |
| 233700 | 09/29/2000 | 614667 | Subject regarding quad seat cupholder to floormat interference. *tt | 11/30/2000 | |
| STRUCTURE - BODY - DOOR | |||||
| 2303601 | 12/14/2001 | 628308 | Subject regarding power sliding door reverses direction during the power close cycle, false obstacle detection. *tt | 03/07/2002 | |
| 2301301A | 12/14/2001 | 2301301 | 628318 | Subject regarding sliding door which is difficult to open or close, b-pillar weatherstrip missing, deformed, or loose. *tt | 03/07/2002 |
| 2301301 | 06/22/2001 | 621927 | This bulletin involves replacing loose or missing sliding door b pillar weatherstrip. *tt | 10/05/2001 | |
| 233300 | 09/15/2000 | 614664 | Some vehicles may exhibit a growling sound when being slid and / or a ratcheting / creaking sound when the power sliding door is cinching closed. *tt | 11/30/2000 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 2302007 | 09/27/2007 | 2302007A | 10022182 | Power sliding door adjustment and diagnosis aid. *kb updated 10/26/07. *nj | 07/19/2007 |
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||||
| 0047 | 09/26/2000 | 6092259 | On some vehicles the hood hinge bushings may have excessive clearance that creates a rattle sound when a subject vehicle is driven over a rough road. this rattle sound when first heard would most likely be misdiagnosed as an instrument p | 12/01/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/17/2009 | 81000 | 1 | |
| My 2001 chrysler town & country suffered a complete transmission failure. i bought this vehicle new in 2001 and thought i was buying the best mini-van for the money. however, i've had nothing but problems with this vehicle. power windows have failed, power sliding door has failed 3 times, power lift gate failed, air bags caused a check engine light to come on ( replaced under warranty). all of these were minor in comparison to the transmission, which cost me $3078 to have rebuilt. i've found too many instances of transmission failures on the internet, i question why chrysler hasn't been called out on this by the nhtsa. chrysler knows about the quality of their vehicles and continues to do nothing about it. in the future i will never buy another chrysler product. *tr | |||
| STRUCTURE - BODY | |||
| 01/09/2009 | 178000 | ||
| Tl* the contact owns a 2001 chrysler town & country. the paint on the body of the vehicle was chipping. the vehicle has not been repaired for the defect. the dealer has been notified. the failure mileage was 178,000. the current mileage was 187,000. | |||
| STRUCTURE - BODY - DOOR | |||
| 07/01/2009 | 90000 | ||
| Tl*the contact owns a 2001 chrysler town and country. when the contact proceeded to enter the vehicle, the rear passenger side door failed and retracted quickly. as a result, the contact injured his left arm. he went to the hospital to have his arm examined. the contact is in the process of taking the vehicle to the dealer for inspection. the chrysler manufacturer stated that a representative would give him a call back. the contact has not yet received any follow up calls. the vin was unavailable. the failure mileage was 90,000 and current mileage was 92,000. | |||
| 07/23/2004 | 43000 | 1 | 07/23/2004 |
| 2001 chrysler town & country, sliding side door motor failed very quickly. chrysler refuses to fix problem since i'm not original owner. also, liftgate motor failed about the same time and again, chrysler refuses to fix under warranty. both doors are hard to open due to this problem. *nm | |||
| 11/09/2004 | 50000 | 5 | |
| Air bag sensor light blinks on and off. a recall was issued on the clock spring, however this vehicle was not included in the recall due to vin. *ak the vehicle had numerous problems such as steering problems, sliding problems, brake and acceleration problems, a strong odor of gas and thefront sway bars and rear shocks were replaced *jb | |||
| 07/04/2004 | 68000 | 7 | 10/31/2000 |
| We had been having problems with our 2001 chrysler town and country. the sliding door kept opening while we were driving down the road and the door would open. then while we were on vacation i was driving down the highway and the door caught on fire. within 2 minutes the whole car was in flames if my three children had been in the car i am not sure if i would of been able to get them all out. the fire department got there in good time but it was to late. the whole van and everything in it was totally destroyed.*ak | |||
| 1 | |||
| Electric sliding side door became impossible to open manually. it would still operate with electric motor but made a grinding noise. in case of an accident, passengers in rear seats would have a hard time opening door ans exiting vehicle. *ak | |||
| 13500 | 1 | 03/01/2001 | |
| The driver side sliding door froze, and did not unlock. *jb the door cannot be opened manually, with remote, or with the auto button. this problem occurs at least one to two times per week. the dealer was unable to duplicate. scc | |||
| 05/20/2002 | |||
| Right door opens and closes automatically.*ak | |||
| 01/12/2002 | 1 | 10/01/2001 | |
| Child got fingers caught in right side power sliding door, and mechanism did not release. had to manually open door.*ak | |||
| 05/04/2001 | |||
| Passenger's side electric sliding door came ajar. consumer heard an alarm, and within seconds door opened about 2 to 3 inches while driving. consumer automatic sensor triggered it to close back. consumer felt this was very unsafe because children were in vehicle. consumer has contacted manufacturer. please provide any further information. *ak | |||
| 03/01/2001 | |||
| Consumer's child had gotten finger caught in gears of power door. . has contacted manufacturer. *ak | |||
| 03/24/2001 | 2 | 02/20/2001 | |
| Rear side doors were remotely controlled. were opened, but got hung up on shopping bag. owner put arm through door to remove shopping bag, and door started closing. it failed to reopen while arm in door way. sensor had failed. it crushed arm. after arm was jerked out, it continued to close & locked. also lock button had released when arm was raised, and door flew open. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 02/10/2008 | 85000 | 20 | 07/01/2002 |
| The driver's side rear automatic sliding door ceased working during cold weather conditions at random times over a couple of years & then suddenly the automatic function of the door would not work at all when the button is pressed from the inside. even worse is that the door will not open when using the manual handle with the lever. this is extremely dangerous, as small children could be trapped. earlier when i took it to a dealership, they stated that a new track harness & something else was needed at a cost over $500. we cannot afford this. doors should work manually without $500 parts. there is nothing physically wrong with the door, nor has it been in a collision etc. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 07/15/2007 | 1 | ||
| Power lift gate does not work, failed approximately two years ago. *tr | |||
| 11/10/2005 | 37000 | 1 | |
| Drivers side sliding door power sliding function stopped working, then short time later the door wont open at all, manually or power. took van to the dealer said it needed a new latch at a price of 250.00 dollars plus the cost of getting the door open and replacing the latch same vehicle the powerlift gate or rear door power function hasn't work since i bought it took it back replaced the control module 3 times still doesn't doesn't work. *tr | |||
| STRUCTURE - BODY - TAILGATE | |||
| 08/10/2002 | |||
| Consumer stated that while driving at 55mph the lift gate window shatter without warning for the second time with thin 2-3month. dealer notified ts | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 05/01/2003 | 0 | 05/22/2002 | |
| We purchased a 2002 dodge rollx converted minivan and a 2001 chrysler rollx converted minivan with an elk roof addition conversion from the rollx co. in savage minn. about a year ago. when we recently began carrying more than one passenger we noticed and felt a bottoming out with little bounce. i got a look at the rear suspension and was supprised to find that they dropped the floor just above the e-brake line and leaf springs. the distance between the bottom of the floor and the leaf is one and one half inches. the distance between the rubber bumper and the axle is over three inches. the leaf spring and brake cable cannot take the damage for any length of time. we have to remove the spare and rear seats to drive somewhat safer. contact with the company was futile. | |||