Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/03/2010 | 115000 | ||
| Failure of clockspring in steering wheel assembly. this failure causes the driver side airbag to quit working. it also causes the horn not to work. additionally the cruise control also quits functioning. the clockspring electrical ribbon bends in one specific point and over time the ribbon fails completely. | |||
| 06/13/2006 | 70000 | 1 | 03/01/2001 |
| Dt*: the contact stated while driving various speeds, there was a popping noise coming from the front suspension. the vehicle was inspected by an independent repair shop. the mechanic determined the upper control arm and lower ball joints needed to be replaced. there is a nhtsa recall # 01v152000 regarding the front suspension. the vin was not included in the recall. the manufacturer was alerted. additionally, the speedometer intermittently worked. the vehicle is currently at the dealer awaiting repairs for the suspension and inspection of the speedometer. | |||
| 01/14/2006 | 1 | 01/14/2006 | |
| The day we purchased our van, the speedometer started acting up and anything over 50 mph it immediately jumps up to 120 and stays there. i had the vehicle to the dealer approx. 8 times in the first month. they state this is not covered under the first 3000 mile, 3 mon warranty, even though it started the day i purchased the vehicle. *nm | |||
| 12/01/2004 | 60000 | 25 | 08/06/2004 |
| Beginning 12/04... head light brightness intermittently varies according to rpm's regardless of speed. dimness increased by low battery charge after the following have occurred: battery low/dead after leaving doors open for 2-3 hours. battery low/dead if vehicle not used for several days. passenger window failure intermittent then complete. rear vent windows failure intermittent. driver window failure intermittent. gear change with significant increase of rpm's at high speeds for no apparent reason. speed surge at highway speeds for no apparent reason. overhead control of sliding doors unreliable. engine light continuously on for over 2 months. only noticeable problem; increased battery/starting problems. new battery purchased. 10/6/05 eng line code p0601 diagnosed by dealership as need for new pcm board. when code p0601 was entered into the parts database at the dealership, it took several minutes for the search to be completed due to the exceedingly high number of codes processed before the $750.00 pcm board was determined to be the correct part to repair the problems. (turn ignition on and off three times leaving it in on position on the third time to find engine codes! this technical trick has not changed since the mid 80's) all this before 70,000 miles. logic leads one to believe that the pcm boards are defective, or that their location under the hood, next to the engine and exposure to extreme changes in temperature leads to early failures. rear view and side view mirrors inadequate for size of vehicle. many blind spots make this vehicle unsafe to back up anywhere. chrysler, as usual, needs the federal gov't to issue edicts before recalls will be issued or replacements/repairs made at no cost to the consumer. electrical failures are this vans greatest downfall. otherwise, it's a really comfortable ride. *nm | |||
| 04/26/2004 | 1 | ||
| When putting the vehicle in reverse it accelerated, causing the driver to lose control of the vehicle and hit a parked vehicle. consumer took vehicle to the dealership for inspection, and mechanic was unable to duplicate the problem. *ak | |||
| We do not know what is causing this hesitation in the acceleration of the car while driving. the car tends to idle poorly sometimes stalling while at rest and/or revving up while at rest. while taking off from a stop sometimes when pushing on the accelerator the car will not properly accelerate then all of sudden kick in and lunge forward. now the car has a da, da, da intermittent hesitation or vibration within the engine making it feel as if you are riding over the same tiny bumps over and over again feeling like their is something braking the car intermittently while you are driving it which also makes the car have a poor riding feel. also, we have noticed that this car does not ride smoothly like the car we testdrove here in michigan. we hit bumps and it feels like the car is dropping off a small cliff, but then on little divits the car drives over then smoothly, which leads me to believe it is not a tire problem. the back end does not even feel like it has shocks when you hit a bump, rather it booms and feels like it is dropping off a ledge. we wonder if this is all related somehow. ...and we would just like our new car to perform like the lxi we test drove that had such a smooth ride.*ak | |||
| 02/25/2001 | 1 | 12/01/2000 | |
| Car accelerates on it own at anytime. *ak the dealer was unable to fix it and the vehicle is unsafe to drive. *yh | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/01/2004 | 60000 | 3 | |
| While driving 70 mph, the cruise control would not disengage. as a result the vehicle swerved. however, the driver maintained control. *ak the problem remains unsolved. *sc *jb | |||
| 11/09/2004 | 94000 | 3 | 05/30/2002 |
| Air bag fail light illuminated, horn failure, cruise control failure. diagnosed as a failed clock-spring. recalled on 1999 and 2000 chrysler town and country but not on 2001. *ak | |||
| 11/01/2001 | 6380 | 19 | 08/01/2001 |
| The vehicle made a knocking noise in the front end. the dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. the rear end of the vehicle also made noise. the dealer replaced the transfer gear set. the vehicle also experienced a whining noise in the steering wheel. the dealer replaced the spring clock along with the shroud stabilizer. power steering fluid due it being clog and caused the steering to whine when turned. the rear lift gate would not open with the remote. faulty front rotors squeaked when applied. the drivers side window would not go up due to a faulty regulator. the cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. the rear windshield wipers were inoperative. the engine made noise when started. the timing chain failed and caused the check engine light to illuminate. the o-rings failed and caused fuel odor inside the vehicle. *scc *nlm | |||