Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 2303102 | 06/24/2002 | 634070 | Subject regarding quad seat release handle screw sheared off in shaft. *slc | 09/27/2002 | |
| 2302102 | 05/27/2002 | 634072 | Subject regarding assist feature inoperative on quad or split rear bench seats. *slc | 09/27/2002 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| 2302801 | 09/28/2001 | 632205 | This bulletin involves installing a revised power seat adjuster drive block screw to the inboard side of the power seat track(s). *tt | 07/11/2002 | |
| 2302801A | 11/23/2001 | 2302801 | 628198 | On some vehcles, the power seat has slight fore/aft movement most noticeable during acceleration or braking. *tt | 03/06/2002 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 12/11/2005 | 15000 | 1 | |
| 02 chrysler town and country was rear-ended by another vehicle. drive seat back complapsed, ejecting driver of town & country to rear of van. | |||
| 05/14/2003 | 7000 | 1 | 10/06/2002 |
| When the vehicle hit a bump the 2nd row captains chair became unlatched from the track and came forward. on one occasion the seat was occupied by a child when this occurred and the child sustained minor facial injuries the child's face. *jb *nlm | |||
| 12/18/2002 | 12/21/2001 | ||
| 2002 chrysler town and country is supposed to be equipped with the latch system in all rear seating positions. this system (including the tethers) are not present on the 3-passenger seat in this vehicle. the same is true for most of the 2003 town and country vans in the lot of my car dealer. | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| Driver's motorized power seat will pop on bottom, possibly where the seat back joins seat bottom. seat bottom has a slight movement.manufacturer has issued a tsb and van has been in the dealership 7 times with problem not remedied. please describe details.ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 05/07/2005 | 57000 | 1 | 06/02/2002 |
| Dt: the contact stated on 5-7-05 vehicle was rear-ended by another vehicle going approximately 50 mph. the contact was sitting still in his vehicle at this time. the vehicle was totaled by the accident. the passenger's side and driver's side seats fell backward. he did not have pictures of the seats. his wife, a passenger in the vehicle, hit her right shoulder and arm on the door post of the van. the day after the accident her arm was black. also, the contact hit his head on a cooler, and his hands were tightly gripping the steering wheel. he had a compression injury between his thumb and fingers on his left and right hands. the contact called chrysler on 5-15-05. someone came out to inspect the van. on this same day chrysler wrote him a letter stating that the seats did what they were designed to do , and they were not responsible. the contact stated that if his grand child was in the back seat at this time he would have been a fatality. *ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 09/20/2004 | 35000 | 1 | |
| The mid row passenger side seat flipped forward while occupied. as a result, the occupant smashed his head on the back of another seat. *ak | |||
| 07/27/2004 | 57000 | 2 | 02/01/2002 |
| I own a 2002 chrysler town & country lxi mini van. the problem i have noticed is with the passenger seats (second row). they are buckets (not bench) and can swivel forward to allow access to the third row. in order to place the seat back into position after a person has entered or exited the vehicle, you must slam the seat back into the floor. if this is not done however, the seat appears to go back into place. if you are not experienced with this, the seat does not lock back into the floor. approximately one and a half years ago, my mother entered the back seat and then pulled the second row seat back, to where she thought it was in place. my 2 year old daughter was then placed into the car seat in that second row seat. we drove away in the parking lot but at the first stop with brakes that seat slammed forward, crushing my daughter's face into the hard plastic seat in front of her. there is also a sort of hard plastic handle on that front seat that is right at cheek level. my daughter fortunately came away with a bruised cheek and black eye, but i felt very lucky that she did not fracture any of her facial bones. we have been very careful since, but just 2 weeks ago, this happened again, this time with my two year old son. again, someone who did not realize how hard you must slam the seat down to get it to lock into place got into the back seat. again, at the first stop, my son slammed forward in his car seat, crushing his face into the front seat. he too came away with a black eye and again we felt fortunate that there was no other injury. i simply wanted to report this hazard, hoping that chrysler will think about the design of these seats. the seats should not be able to appear in normal position without being locked.*ak | |||