Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||||
| 0802002 | 10/07/2002 | 10000318 | Headlamps on with wipers feature is inoperative when the customer enables the feature using the electronic vehicle information center (evic) or the feature is enabled using the drbiii. *tt | 02/24/2003 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 2400503 | 06/01/2004 | 2400404 | 10002054 | Air conditioner compressor failure. *tt | 08/12/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 11/09/2010 | 84000 | ||
| On 2003 chrysler town and country lxi i had to replace the blower motor relay last year. now the mode door actuator seems to have failed! i can not change the air blowing through the dash vents to defrost. this is the second time this chrysler model has had defroster broblems! two seperate parts failed, one this year and one (blower motor) last year. this seems to be a comon problem with chrysler vans and no recall? for not having defrosters? | |||
| 03/18/2008 | 43000 | ||
| Tl*the contact owns a 2003 chrysler town and country. the contact stated that the chain link to the handicap ramp in the vehicle failed. the chain became wrapped around the rotary device on the floor of the vehicle. when the device wrapped around the rotary, it caused the floor and the door of the vehicle to begin smoking. the vehicle has not been diagnosed by the dealer. the failure mileage was 43,000. | |||
| 09/02/2004 | 40000 | 1 | 05/15/2004 |
| While at an intersection, i had a power loss on my chrysler town and country. after the loss of power i was unable to do anything. i had to shut the van off wait 10 minutes and then start it up again. after restarting it was not shifting correctly and the check ingine light then came on. i took it back to the dealership where we had bought it 3 months ago. they ran a test on the van which it failed. it failed the transmission test. knowing that they will not fix it. while i was making the hour drive to the dealership the light went off, they said without the light on there is nothing they can do. i have a 3 year old daughter and will be having my second child next month. what are they willing to do if we all get killed by this. they know it is unsafe yet they will do nothing!!*ak | |||
| EQUIPMENT ADAPTIVE | |||
| 08/05/2012 | 150000 | 1 | |
| First the dashboard lights went down to o i was going 65 mile per hour when the lights on the dashborad said 0 as if i didnot have gas in the car it said i was going 0 miles per hour when in fact i was going 65 with three children and too adult in the car all of a suttin the car starts operating again this went on for severial miles i was afraid for my life as well as the people who was in the car at the time a finally got home and then the car went dead. *tr | |||
| 08/05/2012 | 150000 | ||
| First the dashboard lights went down to o i was going 65 mile per hour when the lights on the dashborad said 0 as if i didnot have gas in the car it said i was going 0 miles per hour when in fact i was going 65 with three children and too adult in the car all of a suttin the car starts operating again this went on for severial miles i was afraid for my life as well as the people who was in the car at the time a finally got home and then the car went dead | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 02/11/2008 | 80000 | 7 | 06/19/2006 |
| Tl*the contact owns a 2003 chrysler town and country. the contact stated that the brakes squeaked and pulsated when depressed. all of the brakes and rotors were replaced. the air conditioner compressor made a grating and scraping sound and was replaced, along with the alternator. the contact was afraid to remove the key from the ignition because it would take ten minutes of jiggling to get it back in and start the vehicle. the vehicle would make a clunking noise when shifting into gear. the cylinoid was replaced. the gasket and seal on the water pump and the accessory belt were replaced. the contact was informed that the water pump needed to be replaced within six months. the liftgate was replaced as well. the following recalls were referenced: nhtsa campaign id numbers 03e053000 (fuel system, gasoline), 04v386000 (steering: hydraulic power assist hose, piping and connections), 05v134000 (latches:locks:linkages:hatchback/liftgate lock), and 06e022000 (service brakes, hydraulic). the current and failure mileages were 80,000. updated 04-02-08 *bf the water pump needed to be replaed after 1 year and 8 months. the transmission solenoid and seperpentin belt were replaced. | |||
| 11/15/2006 | 85200 | 1 | |
| Purchased 2003 chrysler town and country in june of 2004 and have numerous problems. a/c has went out twice, brakes have been replaced twice, now van has lost power and they are replacing valve springs and other internal engine parts. i have had now recall notices or notifications from dealer. *jb | |||
| 10/11/2004 | 4 | ||
| Problems with a/c and heating system, power steering and transmission on 2003 chrysler town and country minivan. *bf the consumer stated there was a recall regarding the power steering system which was not corrected when the consumer first took the vehicle to the dealer. after the vehicle was returned to the dealership for a third time for the power steering, the consumer was told by the dealer they were unable to make the repairs and that chrysler technical group had been contacted to aid in diagnosing the problem. the consumer was told a special part for the a/c was needed and it would take a couple of days. when the consumer went to pick up t he vehicle on the fourth occasion, the a/c power steering and transmission still was not repaired. *jb | |||
| 04/10/2004 | 1 | 04/10/2003 | |
| Air conditioner (a/c) compressor failed the compressor was replaced . then it was found that the compressor was never shutting off. dealer called chrysler star. dealer was told that the atc unit needed to be replaced. dealer replaced the atc unit but the cycling problem still is happening. dealer then called star agian and now was told that this was normal. i have found that when you start the van up with the atc unit on no a/c requested at this point and the compressor will start to cycle on and off this will never stop. this also happens when you go to defrost mode back to vent ( no a/c requested) the compressor will start cycling on and off and never stop. i have found that you can stop the cycling by turning on the a/c (snowflake button) on then off the compressor will now be off and not come back on till the a/c unit is turned to auto mode of manual turning on thr a/c. *la | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 01/25/2007 | 115000 | 8 | |
| Tl*- the contact owns a 2003 chevrolet town and country. while driving at 65 mph the vehicle stalled. the dealer diagnosed the vehicle and installed a transmission carrier, but indicated that the fuel injection pump could also be the cause of the failure. this incident occurred for three weeks and continued to occur after being repaired. the failure occurred when the vehicle was hot or cold. the contact stated that there were no warning indicator lights when the stalling occurred. however, when the vehicle lost power the oil light indicator was lit. the contact felt unsafe driving the vehicle due to the frequent stalling incidents, including one that occurred at 1 am. updated 2/22/2007 -now the vehicle exhibits a rough start condition. the steering had become very tight and makes noise. the radio will not play and the vehicle cuts off when it is on. transmission problems. the horn will not sound. rear wipers stopped working. *nm | |||