Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 07/04/2011 | 105000 | ||
| Headlights turned off while driving. very dangerous. has happened multiple times. very scary driving on interstate at night in rain in traffic. had to pull over. flickering the switch on and off got the healights back on. only to go out again and again... and again. i was concerned the person in front of me thought i kept turning my headlights off for some reason but i could not control them. now sometimes when i turn my car off, the bells ring because it thinks the lights are on so i must toggle the switch to stop that. very frustrating and very dangerous. | |||
| 05/18/2011 | |||
| Head lights turn off while driving. i just guessed on the dates as it happens so frequently. they do not turn back on when i turn the switch, it takes several tries to get them back on. and many times i need to pull over and turn the car off and restart for the head lights to turn back on. this is extremely dangerous while driving 75 mph on the interstate in the blackness of night! | |||
| 08/19/2011 | 138992 | ||
| Driver's tail lens fell off while driving at 65 mph on the way to lubbock tx. it is not hit or damaged in any shape or form. the glue simply failed holding lens onto tail light assembly. this needs to be screwed or recalled for improper installation. dealer wants approximately $320. for part and does not include installation. i googled this issue and there are several complaints on the web. this is a hazard while driving at night as it blinds drivers behind me and most likely could get a ticket from police departments. | |||
| 07/14/2009 | 81000 | 1 | |
| I was driving home at work at 10pm and my headlights went out then back on then out again and back on again. this was a scary situation to me. *tr | |||
| 12/08/2008 | 103000 | ||
| Tl*the contact owns a 2003 chrysler town and country. while driving approximately 40 mph, the headlights began to blink on and off very rapidly. the failure lasted until she arrived at her residence three miles later. the contact called her mechanic, but the cause of the headlight failure could not be determined. the vehicle is currently parked at her home. she believes that others may also be experiencing the same failure. the current and failure mileages were 103,000. | |||
| 07/04/2008 | 1 | ||
| --headlights have gone out over 12 times in the last 2 weeks. you have to turn the switch on and off for lights to come back on, and sometimes a second failure happens a moment later. today i noticed the parking lights were one, even with the switch in the off position. turning the switch on and off corrected that incident for now. --also have experienced transmission failing to engage after coming to a stop. happened a few times in the last month. it will engage after moving it to park, then back to drive. *tr | |||
| 05/25/2008 | 35000 | 1 | |
| Started vehicle, and headlights and taillights began flashing. headlight switch did not affect this. turning off ignition did not stop problem. only disconnecting battery stopped flashing. this would be an extremely dangerous situation if driver was moving at night. this needs to be a recall, as many similar problems exist and chrysler know about hem, see topix.com. *tr | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 06/18/2006 | 36000 | 2 | 06/18/2003 |
| Rear tail lamp lens separate from the housing assembly, with the possibility of not having any tail lights. *nm | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 11/23/2007 | 50000 | 10 | 02/10/2007 |
| Headlights intermittently dim and then eventually they have started to turn off while driving. once when turn signals had been on and now just when turn the lights on. had it into the dealer and they upgraded the software for the headlights and that apparently still hasn't stopped the problem. it lasts from a few seconds to almost a minute while driving. *tr | |||
| 10/04/2007 | 75000 | 1 | 02/14/2003 |
| Headlights would go out and stay out for 30-90 seconds at a time. happened 3 or 4 times on the way home. leading up to this,the lights had been flickering or dimming once or twice a week. we contacted chrysler, and several dealers, and all of them claim no knowledge of this problem. *jb | |||
| 10/01/2005 | 40000 | 50 | 05/17/2003 |
| 2003 chrysler town and country has headlights that will go off intermittently, which the dealer cannot resolve. no crashes yet, but this is obviously a dangerous situation. *nm | |||
| 11/11/2004 | 6 | ||
| While driving headlilghts failed. consumer stated that this happened a total of six times. took vehicle to dealer to find out what was the cause of the problem . was told they did not know. *ak | |||
| EXTERIOR LIGHTING - TURN SIGNAL - FLASHER UNIT | |||
| 11/01/2002 | |||
| We purchased a new vehicle assuming that the lights would be at least the same as previous vehicles. upon taking the van home and driving it at night. we noted that the dash and door switch lights weren't functioning. we went back to the dealership and looked at another van (assuming that it was a 2003) on which the lights did work. we took the van in to the service personnel to have the lights repaired, but they told us that these lights were no longer functional on the 2003 vans. we have notified the dealership owner and chrysler's telephone complaint line about this. the answer to our complaint has been that chrysler decommissioned the light function for cost savings. i consider this a convenience and safety concern, since you must fumble around in the dark to find the switches or to turn on the vehicle lights. dt | |||
| EXTERIOR LIGHTING - TURN SIGNAL - SWITCH | |||
| 06/11/2005 | 33000 | 3 | 08/05/2003 |
| Dt: consumer was driving on the freeway while it was raining. when consumer changed lanes and used turn signal on driver's side the windshield wipers stopped. consumer believed that she may have let the turn signal switch go back to the middle position and windshield wipers began to work again. consumer had a recall on power steering fixed at the dealer, but did not fix the windshield wiper problem. windshield wipers failed twice since recall repairs were done. consumer said this happened all three times that she was on the freeway. doesn't seem to happen when not using the turn signal.*ak | |||