Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | ||||||||||||||||
| 05V134000 | DAIMLERCHRYSLER CORPORATION | from 08/02/2002 to 12/18/2002 | V (Vehicle) | 70235 | 04/26/2005 | ODI | CHRYSLER GROUP LLC | 04/06/2005 | 04/06/2005 | |||||||
| Defect Summary | On certain minivans, the power liftgate (plg) latch may not engage the striker allowing the liftgate to open while driving. | |||||||||||||||
| Consequence Summary | In the event of a crash, an unbelted passenger could be ejected from the vehicle. | |||||||||||||||
| Corrective Summary | Dealers will replace the power liftgate control module free of charge. the recall began april 26, 2005. owners may contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. e06. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | ||||||
| PE04054 | CHRYSLER GROUP LLC | 07/30/2004 | 11/22/2004 | POWER LIFTGATE LATCH | ||
| This investigation was opened on july 30, 2004, based on odi consumer complaints alleging unwanted opening of the vehicle's power liftgate (plg) while driving.in daimlerchrysler corporation (dcc)'s september 17, 2004 response to odi' s information request letter, it provided additional consumer complaints and lawsuits.dcc states in part, ...the plg latch becomes stuck in a semi-closed state not allowing the plg latch to engage the striker, thus not closing the liftgate completely.in this condition the plg ajar warning light will not be illuminated and the plg can rise (not a powered open) while driving. this investigation has been upgraded to ea04-031 for further analysis. | ||||||
| EA04031 | CHRYSLER GROUP LLC | 11/22/2004 | 04/07/2005 | POWER LIFTGATE LATCH | 05V134000 | |
| This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. by letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) during vehicle operation.dealers will install a revised plg control module to remedy the affected vehicles.see safety recall 05v134 for details. | ||||||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | ||||||
| PE04054 | CHRYSLER GROUP LLC | 07/30/2004 | 11/22/2004 | POWER LIFTGATE LATCH | ||
| This investigation was opened on july 30, 2004, based on odi consumer complaints alleging unwanted opening of the vehicle's power liftgate (plg) while driving.in daimlerchrysler corporation (dcc)'s september 17, 2004 response to odi' s information request letter, it provided additional consumer complaints and lawsuits.dcc states in part, ...the plg latch becomes stuck in a semi-closed state not allowing the plg latch to engage the striker, thus not closing the liftgate completely.in this condition the plg ajar warning light will not be illuminated and the plg can rise (not a powered open) while driving. this investigation has been upgraded to ea04-031 for further analysis. | ||||||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | ||||||
| EA04031 | CHRYSLER GROUP LLC | 11/22/2004 | 04/07/2005 | POWER LIFTGATE LATCH | 05V134000 | |
| This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. by letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) during vehicle operation.dealers will install a revised plg control module to remedy the affected vehicles.see safety recall 05v134 for details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/10/2010 | 20000 | ||
| Passenger side electrically operated door does not latch after closing.door does not always display to driver that it is not latched. | |||
| 11/01/2008 | |||
| We purchased our 2003 town and country in 2008 within a few months of our purchase we noticed that the hatchback no longer opened using the key or sometimes the door does not open or close and we have to open the hatchback manually or try to close the door manually and at times the door will not close and we have to wait until it is ready to shut which if you are in a rush in the morning 5-10 minutes is a while to wait especially when you are trying to get kids off to school and yourself off to work. | |||
| 06/01/2005 | 53000 | 3 | 11/05/2003 |
| Dt: the contact stated there was nhtsa recall campaign 05v134000 concerning the latches, locks, and linkages. however, the recall did not correct the problem. the vehicle had the same problems again. the dealer has been contacted, but refused to offer another free remedy. also , the contact had an ongoing problem with the automatic transmission. it shifted in and out of gear while driving. the dealership replaced the transaxle assembly and the torque converter under warranty, but this did not solve the problem. the manufacturer made arrangements for an inspector to see the vehicle in an attempt to determine the source of the transmission problem.*ak | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 01/01/2008 | 56000 | 6 | 10/25/2003 |
| Our driver's side rear door comes ajar when we are traveling at high speeds even though the door is locked. *tr | |||
| 08/01/2005 | 30000 | 100 | 08/08/2003 |
| When using the automatic door closure option with both the driver and passenger sliding doors, the door will only close to within 5 inches and then bounce back open. i have taken it in for warranty work 3 times and they are unable to repair it, they have replaced the latches and replaced the track thing it runs on. *jb | |||
| 04/10/2005 | 19000 | 10 | 07/31/2003 |
| Unable to close door latch prevented door from closing and unable to be safley secure door. passingers exposed since door would not close | |||
| 10/01/2004 | 1 | ||
| I was stopped at a stop sign. i proceeded into an intersection and the pass front corner of my van was impacted. the force of the crash caused me, as driver, to come out of my seatbelt and i was thrown out the door which opened during the crash despite being locked. i was thrown to the pavement and injured.*ak | |||
| 10/29/2004 | 1 | ||
| While pressing the remote to open the door, the door and latches failed to work on its own.. the consumer had the vehicle inspected and the mechanic informed the consumer that the problem could not be duplicated. please fill in additional information.*jhb | |||
| 09/13/2004 | 30000 | 1 | |
| The rear driver door will only open from the outside. this problem happened intermittently. *jb | |||
| 8000 | 1 | ||
| At highway speeds driver's side sliding door will open by itself. also, the rear hatch will do likewise. once the doors open, they will not close manually or automatically for at least 45 minutes. *ak | |||
| 04/22/2004 | 2990 | 4 | 05/19/2003 |
| (1) no event leading to failure (2) upon entering vehicle driver side and sitting down occasionally either right or left slider door will open. does not seem to happen until i am seated, though that may be coincidental as i open door and sit in one motion. is of no real consequence but i am concerned that situation will only get worse. (3) have not gone to dealership with problem yet. only drive vehicle on occasion that is 3000 miles in first year. i will be making an appointment but must get day off work. *ak | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 02/11/2008 | 80000 | 7 | 06/19/2006 |
| Tl*the contact owns a 2003 chrysler town and country. the contact stated that the brakes squeaked and pulsated when depressed. all of the brakes and rotors were replaced. the air conditioner compressor made a grating and scraping sound and was replaced, along with the alternator. the contact was afraid to remove the key from the ignition because it would take ten minutes of jiggling to get it back in and start the vehicle. the vehicle would make a clunking noise when shifting into gear. the cylinoid was replaced. the gasket and seal on the water pump and the accessory belt were replaced. the contact was informed that the water pump needed to be replaced within six months. the liftgate was replaced as well. the following recalls were referenced: nhtsa campaign id numbers 03e053000 (fuel system, gasoline), 04v386000 (steering: hydraulic power assist hose, piping and connections), 05v134000 (latches:locks:linkages:hatchback/liftgate lock), and 06e022000 (service brakes, hydraulic). the current and failure mileages were 80,000. updated 04-02-08 *bf the water pump needed to be replaed after 1 year and 8 months. the transmission solenoid and seperpentin belt were replaced. | |||
| 01/20/2007 | 61750 | 1 | 01/04/2007 |
| Power liftgate failure. unit will open with switch or key fob, unit will not close. attempt to close manually and will not pull down. pushed up and then liftgate released without notice. personal injury or death could have resulted. temperature outside was approx 35 to 40 degrees. attempted several time over past few days with problem persisting. dealer states that it is not under warranty and no recall exists. *jb | |||
| 12853 | 1 | ||
| Rear liftgate hatch opens on its own. there is no indication that liftgate opened when engine is on or off. dealer has been contacted. *ak | |||