Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
08/29/201069000
 2003 town & country seatbelt harness breaks off from side of the car without any car impact. car was parked.had there been a forceful impact, i think driver would have been thrown through the windshield. inside portion of plastic piece that houses the screw that is screwe into the side has hairline cracks.
05/20/200538000310/01/2003
 Dt: the seat belts began shredding. both belts in the front and the one in the third seat on the left. the owner has been in contact with dealer but not chrysler. the seat belts have been like this for a month. owner was putting tape on the seat belts to keep them together. the owner called chrysler also. dealership said that the seat belt were not covered by a warranty.*ak *nm
07/03/20031705/03/2003
 The vehicle would not start. the consumer had to use the battery from another vehicle. *la the consumer started to have problems with a rattle in the door, the brakes squeaked, the air and heating would go up by itself, the back automatic hatch was not working and would come open while the vehicle was in motion, there was a loud grinding when the vehicle was placed in reverse due to a faulty accumulator and the check engine light had come on due to the transmission solenoid pack, there was a roaring sound when the vehicle was in motion, the passenger side seat belt was tangled and the drivers side seat belt retractor was faulty, a component was loose in the drivers seat back, there was noise in the sliding door on the right side, the brakes smelled smokey and were scrubbing, the clip on the cup holder was broken and the battery kept dying and would not hold charge. *sc *jb
04/10/20031
 The seat belt failed to release, when the vehicle was turned off. *jb
SEAT BELTS - FRONT
10/11/200417000205/17/2003
 I came to a stop - 3 other cars in front of me. i was driving a 2003 town & country van. was hit in the rear by a pick up truck going around 40-45 miles per hour. when he hit my drivers seat went back and broke. i was then thrown forward thru my seat belt and uptowards the windshield. he he me again (car jerked and i went back) seat broke - air bag never deployed. have severe neck problems - torn disk in lower back - pain all down the right side of my body constantly - never sleep - seen doctors waiting for injections. if that doesn't work next step is surgery. why did my seat break - if it didn't i probably wouldn't have such medical problems. if my child was sitting behind me, they would have been crushed, paralized, killed. seats should withstand crashes. airbags should also have been deployed. close to $10,000 in rear and front damages. something should have worked. *ak
10/01/20041
 I was stopped at a stop sign. i proceeded into an intersection and the pass front corner of my van was impacted. the force of the crash caused me, as driver, to come out of my seatbelt and i was thrown out the door which opened during the crash despite being locked. i was thrown to the pavement and injured.*ak
SEAT BELTS - REAR
12/20/2006212/30/2003
 Right rear seat belt in third-row seat of town and chrysler mini-van doesn't retract. same belt was replaced in june of 2005 and has failed again. *jb
01/10/200512/30/2003
 Right, rear seat belt in 7 passenger mini-van will not retract, therefore puts an occupant in the third row seat in danger.
07/01/200305/30/2003
 On 2 different occassions (in the two months we have owned this van) my 10 year old daughters seatbelt has come unfastened. i had no idea there was a problem with the chrysler town and country seatbelts in the back passenger section until i saw a report on tv about it. i would not have purchased this vehicle if i had known about this problem. note: your section that asks me to include the model of van will not let me put town and country -- it just lets me put sprinter 2500 whatever that is... (changed to town and country via consumer's voq description on 12/9/04. cat)