Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
020030503/16/200510013699Rattle/knocking sound from the front suspension. *sc04/25/2005
SUSPENSION - FRONT
020040302/24/2005020010510003978Muffled rattle sound from front suspension. 2004 voyager included. *tt11/10/2003
SUSPENSION - FRONT - MACPHERSON STRUT
020040505/27/200510016751Creaking/squawking sound from front strut area. *tt10/04/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
03/23/2009643531
 Insured was driving down the road and the control arm failed causing the tire to come loose and vehicle disable. this was due to a mechanical failure. vehicle involved chrysler town & country lx 2003. *tr
01/05/200628000107/31/2003
 End joints on front sway bar broke, causing handling problems and load knock in front end. *jb
02/06/20042400003/12/2003
 While driving at normal speed vehicle unexpectedly veered to the right. driver grabbed the steering wheel and the steer wheel did a complete turn but the vehicle didn't respond. as a result the vehicle went into a ditch. *ak *nm
SUSPENSION - FRONT
10/14/200537000301/01/2003
 Vehicle has 37,000 mile. 2003 chrysler town and country limited, front wheel drive. am replacing the sway bar linkage and bushings for the third time. found on front axle. *nm
07/10/200412000601/04/2003
 Rear hatch would lock - but not be secured. several times, during acceleration, rear hatch would open - exposing occupants to outside - as well as forcing driver to stop vehicle in high speed areas (especially freeway on-ramps). two previous notifications to the dealership were of no help. finally fixed end december 2004. driver's power window failed completely. two trips to dealership (for what was intermittent at time) gave me a silicone grease that i am still wiping off the window every time that i use. finally fixed december 2004. also, experiencing the much mentioned noises from the front end. the power steering noise (dealer says normal) and a crunching / clicking sound that sounds like a bad cv joint or at least a broken suspension piece. unresolved as of picking up from dealer today. chrysler service is not very impressive. i have never dealt with a car company that could explain away so many abnormalities as being normal. *jb
06/14/2004160001
 Front end failure, tire rotation and steering wheel vibrates and shakes, and it feels like some is rubbing against the tire. dealer serviced the vehicle. *ak
SUSPENSION - FRONT - CONTROL ARM
04/21/200789955410/04/2003
 I own a 2003 chrysler town & country that i purchased new in oct. of 2003 from mortiz in fort worth, texas. since purchasing this van it has been used for mostly long distance trips and has been serviced regularly. at the end of january 2007 my transmission solenoid pack started leaking. on feb. 15, 2007 i bought a new solenoid pack from madison square chrysler in huntsville, alabama. i installed this item myself being that all that was involved was unbolting the old one and installing the new one. on feb. 20, 2007 with mileage of 87918 i had the transmission fluid flushed by the above mentioned dealer as well as oil change and maintenance checks. on feb. 28, 2007 the check engine light came on. i returned to the dealer on march 1, 2007 with mileage of 87990 for another round of service costing $1033.42. on april 21, 2007 with mileage of 89955 i had complete transmission failure with my two children in the van. i have not taken any action at this time to get this resolved because i cannot afford to pay for a new or rebuilt transmission. *jb
SUSPENSION - REAR
06/19/20091
 I purchased a handicap accessible van with a lowered floor. the rear leaf springs are attached to the frame with brackets. these brackets are lower than the floor leaving about 3.25 to 3.5 inches of clearance to the road. i consider this low clearance as a potential safety hazard and it will also prevent access to a driveway where the vehicle is to be used. are there regulations or laws governing van conversion road clearance? *tr
04/04/20031043604/01/2002
 While driving the consumer heard a rattling noise. all the axle flange bolts came off and caused a piece of the rear axle to hang from the vehicle. *nlm *ts *jb
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
01/23/20049044106/10/2004
 Liberty mutual insurance company and m & l motor company in lexington nc insist that 90% of chrylser town & country limited mini vans are out of aligment from the factory. my chrysler was recently rear ended by a client of liberty mutual .they refused to repair the aligment to my chrysler. please can you help me in this sistuation the phone number at m&l motors is 336-248-5191 and the phone number at liberty mutual is 1-800-223-9704.*ak
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY
01/23/20049044106/10/2004
 Liberty mutual insurance company and m & l motor company in lexington nc insist that 90% of chrylser town & country limited mini vans are out of aligment from the factory. my chrysler was recently rear ended by a client of liberty mutual .they refused to repair the aligment to my chrysler. please can you help me in this sistuation the phone number at m&l motors is 336-248-5191 and the phone number at liberty mutual is 1-800-223-9704.*ak