Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
10E034000CURT MFG. INC. E (Equipment)668608/13/2010MFRCHRYSLER GROUP LLC08/10/201008/10/2010
Defect SummaryCurt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap.
Consequence SummaryIf the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash.
Corrective SummaryCurt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
03E045000INTERCONTINENTAL AUTO PARTS E (Equipment)45870MFRCHRYSLER GROUP LLC09/26/200310/08/2003
Defect SummaryAftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers.
Consequence SummaryIf this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
Corrective SummaryAftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
0300509/23/200310003998Sentry key remote entry system - advance service information #03-005. 2004 dodge durango also included. *tt11/10/2003
EQUIPMENT - OTHER - LABELS
C3210/01/200310004545Some vehicles are equipped with a component that contains mercury, but was not labeled accordingly. the states of maine and vermont require that a mercury content label be affixed to the body of vehicles that are equipped with components c12/18/2003
EQUIPMENT - RECREATIONAL VEHICLE
180010401/06/200410005598Driveability improvements. various models including 2004 voyager. *mn03/04/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
11/25/20033000110/28/2003
 My town and country has been in the repair shop approx. 11 times now. it has 20,000 miles on it. the first incident happened at about approx 3,000 miles into it, about 1 month old, it shuts off by itself. this progressivly got worse, it runs very rough and loses power while driving. the steering fluid has leaked twice, first time at 6,000 miles, approx 2-3 months old. brakes replaced approx 15,000 squeal in belt. odor in a/c. *jb
06/01/2004102/15/2004
 Mechanical problems involving 2004 chrysler town and country.*mr the vehicles malfunction indicator lamp illuminated while driving. the vehicle was taken to the dealer and returned the next day. after driving the vehicle 10 miles the light illuminated again. the vehicle was returned to the dealer twice after the initial visit for the same problem. the vehicle also began to malfunction in other ways. the speedometer would indicator the incorrect speed. the engine made noise when the gear shift was moved. the engine vibrated when accelerating. the brakes malfunctioned. the air conditioning failed intermittently. the dealer has not been able to permanently resolve the problems. *nm *jb