Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE
03E053000WIX FILTERATION PRODUCTS DIVISION E (Equipment)68563MFRCHRYSLER GROUP LLC10/24/200310/31/2003
Defect SummaryCertain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak.
Consequence SummaryA possible fire can occur in the presence of an ignition source.
Corrective SummaryWix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. owner notification is expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.customers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
140020704/05/200710021668Cleaning procedure for the mechanical throttle body. *kb06/15/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
04/19/201298000
 The internal valve in the fuel tank is stuck open allowing liquid fuel to enter and saturate the evap canister with fuel during a fuel fill up. when the evap system purges the canister, liquid fuel is drawn into the intake manifold causing an over rich air/fuel condition that will cause the engine to stall within 5 minutes of the fuel fill up. if the stall occurs while the vehicle is at low speeds and steering around a corner, the power steering assist fails suddenly. this can make the vehicle uncontrollable during a tight low-speed turn with the potential to cause an accident.
12/11/2011
 While accelerating to merge onto highway, lost engine power and power steering. this has happened several times after refueling. nearly caused an accident
09/01/201170000
 Tl* the contact owns a 2004 chrysler town and country. the contact stated that the vehicle stalled without warning after refueling. the failure was experienced several times. the vehicle was taken to a local mechanic who performed a diagnostic test, but was unable to locate a failure code. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 80,000. the vin information was not available.
09/01/201170000
 Tl-the contact owns a 2004 chrysler town and country. the contact stated that the vehicle stalled without warning after refueling. the failure was experienced several times. the vehicle was taken to a local mechanic who performed a diagnostic test, but was unable to locate a failure code. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 80,000. the vin information was not available. sm.
05/26/201045000
 Engine stalls each time the fuel tank is filled. this happens only once per fill up and only after leaving the fuel station and entering the adjacent roadway. this is a dangerous condition as there is no warning and no power to steer and pull off the road to re-start. re-starting can take a while to achieve in traffic. this is a dangerous defect apparently requiring replacement of the entire fuel tank? why is chrysler not required to recall these vehicles as it is very common and dangerous failure?
09/01/201170000
 Tl-the contact owns a 2004 chrysler town and country. the contact stated the vehicle stalled without warning after fueling. the failure was experienced several times. the vehicle was taken to the local mechanic who performed a diagnostic and was unable to locate a failure code. the vehicle was not repaired. the vin information was not available. the failure mileage was 70,000 and the current mileage was 80,000. li
05/26/201045000
 Engine stalls each time the fuel tank is filled. this happens only once per fill up and only after leaving the fuel station and entering the adjacent roadway. this is a dangerous condition as there is no warning and no power to steer and pull off the road to re-start. re-starting can take a while to achieve in traffic. this is a dangerous defect apparently requiring replacement of the entire fuel tank? why is chrysler not required to recall these vehicles as it is very common and dangerous failure?
09/01/201170000
 Tl-the contact owns a 2004 chrysler town and country. the contact stated the vehicle stalled without warning after fueling. the failure was experienced several times. the vehicle was taken to the local mechanic who performed a diagnostic and was unable to locate a failure code. the vehicle was not repaired. the vin information was not available. the failure mileage was 70,000 and the current mileage was 80,000. li
05/26/201045000
 Engine stalls each time the fuel tank is filled. this happens only once per fill up and only after leaving the fuel station and entering the adjacent roadway. this is a dangerous condition as there is no warning and no power to steer and pull off the road to re-start. re-starting can take a while to achieve in traffic. this is a dangerous defect apparently requiring replacement of the entire fuel tank? why is chrysler not required to recall these vehicles as it is very common and dangerous failure?
06/09/2007107000
 Tl. the contact owns a 2007 chrysler town & country. the contact stated after filling the vehicle with fuel the vehicle starts to stall. the contact took the vehicle to the dealer regarding the stalling and the dealer could not find a issue with the vehicle. the contact stated this always occurs when the fuel tank is fuel. the contact stated the stalling is a major safety issue with this year make a model and could cause a crash. the failure mileage was 107,000. jo
05/03/201196000
 Engine stalls five minutes after filling up the gas tank with fuel. this happens every time after a fill-up. the stall can occur while driving at any speed. the root cause is due to a failure of a valve in the fuel tank which is designed to pass gasoline vapors to the evap canister when fuel is added to the fuel tank. during a complete fill-up of the fuel tank, liquid gasoline is passing thru the defective valve into the evap canister. when the evap canister is purged, liquid fuel is sucked into the engine manifold, causing an extremely rich fuel/air mixture. the rich mixture causes the engine to stall. the engine is difficult to restart because of the extra fuel present in the manifold.
02/22/201150000
 My 2004 chrysler town & country minivan stalls everytime after i get gas. i have tried fueling up when my tank is half empty instead of close to empty and nothing seems to make a difference. this is becoming increasingly dangerous as i don't dare drive far after fueling up. one time i was turning the corner and my car died and i could not steer the vehicle and ended up on the wrong side of the road. thank god no one was on the other side or i would have been in a serious accident and who knows what the extent of the injury would be! i have to make sure i go straight home after getting gas due to the serious of this problem. after i go home and shut the vehicle off and use it the next day it does not stall. i have tried turning the vehicle off after fueling and restarting it and it still stalls. this should not be happening as i only have 60,000 miles on my vehicle and have always maintained it. my dealership is out of business so i can't even address the issue with them. this is extremely upsetting and so aggravating and makes no sense at all. what can i do and who will help me. i am not the only one with this problem , it seems to be widespread. i don't feel i should have to pay for this to be fixed as obviously there is an issue with this model. this has been happening for aproximately 6 to 8 months although it could be longer i have lost track it has happened so often. i have really come to dread when i need gas.
12/01/2010126300
 After refilling the tank at any gas station and restarting the vehicle, it runs rough and stalls. the stall can occur anytime from right after the engine restart or up to 5 minutes after restart. the car has stalled in the gas station on numerous occasions since first noticed in dec 2010 and several times on the road in traffic. a web search indicated that there was an apparent issue with the vehicles fuel tank and purge valve. i found dozens & dozens of complaints. this seems to fit into a safety recall category. please investigate
02/22/201150000
 My 2004 chrysler town & country minivan stalls everytime after i get gas. i have tried fueling up when my tank is half empty instead of close to empty and nothing seems to make a difference. this is becoming increasingly dangerous as i don't dare drive far after fueling up. one time i was turning the corner and my car died and i could not steer the vehicle and ended up on the wrong side of the road. thank god no one was on the other side or i would have been in a serious accident and who knows what the extent of the injury would be! i have to make sure i go straight home after getting gas due to the serious of this problem. after i go home and shut the vehicle off and use it the next day it does not stall. i have tried turning the vehicle off after fueling and restarting it and it still stalls. this should not be happening as i only have 60,000 miles on my vehicle and have always maintained it. my dealership is out of business so i can't even address the issue with them. this is extremely upsetting and so aggravating and makes no sense at all. what can i do and who will help me. i am not the only one with this problem , it seems to be widespread. i don't feel i should have to pay for this to be fixed as obviously there is an issue with this model. this has been happening for aproximately 6 to 8 months although it could be longer i have lost track it has happened so often. i have really come to dread when i need gas.
12/01/2010126300
 After refilling the tank at any gas station and restarting the vehicle, it runs rough and stalls. the stall can occur anytime from right after the engine restart or up to 5 minutes after restart. the car has stalled in the gas station on numerous occasions since first noticed in dec 2010 and several times on the road in traffic. a web search indicated that there was an apparent issue with the vehicles fuel tank and purge valve. i found dozens & dozens of complaints. this seems to fit into a safety recall category. please investigate
02/16/201120000
 Vehicle stalls after filling with gas. i understand this is a fuel, vapor, water separator that sits on top of the gas tank. i started having this problem in early 2006. i've put up with it and not left the gas station until the engine was running properly. once i nearly had an accident when entering an interstate entrance ramp and the vehicle stalled. this is a dangerous situation and should be corrected with a recall. sometimes it is hard to remember what needs to be done after gassing up.
01/16/201178000
 2004 chrysler town and country van. after almost every gas fill up, as you pull into traffic, within seconds the vehicle begins to stall, causing it to jerk violently with the engine stopping. very dangerous in traffic as we were almost in several traffic crashes. will stall several times in a row. van will eventually start and will eventually go, usually shaking a few seconds longer. this appears to be a common problem in these vans. was informed it is related to the vapor/liquid separator valve at the top of the fuel tank. there is not a simple fix except for an expensive replacement of the gas tank. since this is such a common problem, i feel this is a dangerous defect and should be replaced by a recall. last incident around january 16, 2911.
02/01/200745000
 My 2004 chrysler town and country limited 3.8l 2wd vehicle stalls and engine fails after filling up gasoline tank. several occasions occurred while vehicle was moving almost causing me to have an accident.
01/01/2008
 2004 chrysler town and country...after fueling the vehicle the engine stalls. this happens usually when the fuel tank was nearing empty than after the tank is filled. when the fuel tank is half full and the vehicle is refueled either nothing happens or there is slight stutter in the vehicle.
11/02/2010105000
 2004 chrysler town & country stalls and dies after filling up the gas tank. this happens every time we fill up the van. my wife was driving my 3yr old to preschool today and it died on her several times when pulling out into traffic. this is a very dangerous problem. evidently it is a common issue, and the repair is replacing the entire fuel tank.
08/22/2010482000
 Van stalls after fillups. lose power and control of van when accelerating onto road. very dangerous. this is a common problem with these mini vans. check the internet and you will see.i am not sure what to do.
02/25/20101200001
 After filling up with gas, the vehicle greatly hesitates and sometimes stalls. this has put us in dangerous situations in traffic. a few minutes after the fill up, and through the tank of gas it runs fine. this has happened several times and is not corrected. *tr
07/13/2009850001
 It seems that after filling the van with fuel the engine wants to hesitate or stall completely. it has always restarted but runs rough for a few seconds after restarting. it always seems to happen after it is refueled. mechanic did a tune up, reprogrammed the computer and still the same problem exists. it's dangerous as there is a significant loss of steering control. it has happened many times. today my wife and daughter were in it getting ready to turn across two lanes of traffic and it stalled as they were making the turn. *tr
06/05/2009920001
 I have a 2004 chrysler town and country. it stalls after every fill up. sometimes without warning while driving. what the
01/01/20052001
 The first time i come to a stop after filling the van with fuel the engine will die. it has always restarted but runs rough for a few seconds after restarting. it is related to the first stop after refueling whether it is a block away from the station or several miles before i stop. it's dangerous as there is a significant loss of steering control. it has happened many times. *tr
06/01/2004102/15/2004
 Mechanical problems involving 2004 chrysler town and country.*mr the vehicles malfunction indicator lamp illuminated while driving. the vehicle was taken to the dealer and returned the next day. after driving the vehicle 10 miles the light illuminated again. the vehicle was returned to the dealer twice after the initial visit for the same problem. the vehicle also began to malfunction in other ways. the speedometer would indicator the incorrect speed. the engine made noise when the gear shift was moved. the engine vibrated when accelerating. the brakes malfunctioned. the air conditioning failed intermittently. the dealer has not been able to permanently resolve the problems. *nm *jb
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
03/15/20043464111/28/2003
 My wife was driving my 2004 chrysler town & country and smelled gas. she pulled over and noticed a small gash in the side of the tank. she obviously ran something over and it pierced the tank. my concern is, how come there is no protective shroud around a plastic gas tank that sits right under my 3 year olds car seat? thankfully she smelled the gas immediately and there was no fire. this may not be the case in the future. i contacted chrysler's customer service hotline and was told there is no recall, to contact the nhtsa. i have also sent an email to chrysler voicing my concerns and am waiting for a reply. please look into this issue to avoid any fatalities. thank you. *nm