Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS - FRONT
11/03/200642009312/08/2003
 Front passenger seat back broke during a rear end collision seat belts did not deploy when the car impacted a vehicle in front of it driver seat belt did not protect driver from hitting the top of the car with his head, and also caused a bruise on the left arm which contacted the upper seat belt bracket. *nm
08/16/20046000103/23/2004
 The consumer's grand son a 16 years old, was driving between 35 to 45 mph, when he was involved in a front collision with another vehicle. both air bags deployed. but the driver seat belt failed. the latch mechanism broke. the dealership and manufacturer had not been notified. *ak this incident was a head on collision. *sc *jb
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
09/01/200730500104/30/2004
 I have a van chrysler town & country. on september 1, 2007, i crashed it into another car, my mother was a front passenger and my 2 year old daughter was on the back seat in her car seat. after the crash, i made sure everyone was ok, when i noticed that my daughter was not on the seat, she was on the floor of the van with her car seat on top of her, meaning that the seat belt did not work, it got loose. thanks god she was fine, just very scared. on the other hand, my mother looked ok, just a big bump on the back of her head, she said, but when she tried to get out of the car, her knees were all bruised and soar. trying to figure out why, we realized that her seatbelt was broken. the release red bottom was found on the floor, therefore we also realized that with the impact of the crash and the seat belt broken, she went further than she should have and bumped her knees with the dash board. the van is being completely repaired and i have the front and rear passenger seat belts. *jb
SEAT BELTS - REAR
12/12/200948154
 Tl* the contact owns a 2004 chrysler town and country. the passenger rear seat belt retractor failed. as a consequence while driving the child safety seat moved around the seat. the manufacturer took a report number 19162416. the manufacturer will not assist with the repair because the vehicles warranty expired. the vehicle will be taken to the dealer to be repaired. the total cost for repair was $500.00. the current and the failure mileages were 48,154.
09/01/200730500104/30/2004
 I have a van chrysler town & country. on september 1, 2007, i crashed it into another car, my mother was a front passenger and my 2 year old daughter was on the back seat in her car seat. after the crash, i made sure everyone was ok, when i noticed that my daughter was not on the seat, she was on the floor of the van with her car seat on top of her, meaning that the seat belt did not work, it got loose. thanks god she was fine, just very scared. on the other hand, my mother looked ok, just a big bump on the back of her head, she said, but when she tried to get out of the car, her knees were all bruised and soar. trying to figure out why, we realized that her seatbelt was broken. the release red bottom was found on the floor, therefore we also realized that with the impact of the crash and the seat belt broken, she went further than she should have and bumped her knees with the dash board. the van is being completely repaired and i have the front and rear passenger seat belts. *jb