Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 11/03/2006 | 42009 | 3 | 12/08/2003 |
| Front passenger seat back broke during a rear end collision seat belts did not deploy when the car impacted a vehicle in front of it driver seat belt did not protect driver from hitting the top of the car with his head, and also caused a bruise on the left arm which contacted the upper seat belt bracket. *nm | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 11/03/2006 | 3000 | 3 | 06/15/2004 |
| 1) 2004 chrysler town and country minivan was the third car in a six car crash. it was stopped at a light behind other vehicles and in front of a red mercedes when a nissan sedan slammed into the rear of the line of cars without ever applying its brakes. 2) a & b. front driver and passenger airbags failed to deploy when the t&c slammed into the cadillac immediately in front of it sending that car into the two cars further up the line. c. the back of the occupied second row captain's chair broke sending its occupant backwards into an occupant of the third row seat. four of the five septagenarians in the t&c were taken to the hospital with injuries. the driver's head smashed into the roof of the vehicle and his left arm was thrown violently into the door. my father, the driver, says he was knocked unconscious. he could not see out of his left eye for several days. the car was a total loss. i flew from ca to tx and drove his rv to my sister's home in va so she could look after mom and dad. they and their rv buddies cut short their planned trip and all three rvs returned to va this week. charlie, arlene, and betty are receiving medical attention for their injuries. 3) the car was a total loss. therefore, it will be replaced with a safer vehicle. however, the nhtsa shows two four star and two five star ratings for this vehicle. *nm | |||