Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 06E022000 | BRAKE PARTS, INC. | E (Equipment) | 7440 | 03/20/2006 | MFR | CHRYSLER GROUP LLC | 03/13/2006 | 03/13/2006 | ||||||||
| Defect Summary | Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. when subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak. | |||||||||||||||
| Consequence Summary | Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354. | |||||||||||||||
| Notes | This recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR | |||||
| 0500106A | 09/23/2006 | 0500106A | 10020494 | Snow/water ingestion into rear brake drum. *kb | 10/27/2006 |
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 0500404 | 12/03/2004 | 0500404A | 10011941 | Anti-lock brake rear wheel speed sensor replacement. *tt | 02/07/2005 |
| 0500403 | 08/22/2003 | 0500404 | 10003534 | Anti-lock brake rear wheel speed sensor replacement. *tt | 10/23/2003 |
| SERVICE BRAKES, HYDRAULIC | |||||
| 0500205 | 01/29/2005 | 10012258 | Pulsation or vibration in the brake pedal and/or steering wheel. *tt | 02/23/2005 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||||
| 0500305 | 03/09/2006 | 0500106 | 10019632 | Snow/water ingestion into rear brake drum. *tt | 04/12/2006 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/26/2013 | 68500 | 1 | |
| Stepped on the brake pedal and it went to the floor at approx 68,500 miles. i had to pump the brakes to stop. it happened once before but then had not happened for quite a while, but yesterday it happened again. the ambient temperature at the time was approx 15 degrees f. today the brakes did the same thing in the morning at approx 9:30 am but at approx 4 pm they seemed ok. the ambient temperature at 4 pm was approx 33 degrees f. is there any recall for this problem? *tr | |||
| 01/26/2013 | 68500 | ||
| Stepped on the brake pedal and it went to the floor at approx 68,500 miles. i had to pump the brakes to stop. it happened once before but then had not happened for quite a while, but yesterday it happened again. the ambient temperature at the time was approx 15 degrees f. today the brakes did the same thing in the morning at approx 9:30 am but at approx 4 pm they seemed ok. the ambient temperature at 4 pm was approx 33 degrees f. is there any recall for this problem? | |||
| 10/01/2005 | 5000 | ||
| Tl-the contact owns a 2005 chrysler town and country. the contact stated that the vehicle experienced brake failure numerous times. the most recent failure occurred while driving through an intersection at approximately 25 mph and the brakes failed to engage. the contact was able to coast the vehicle into a parking area and was able to stop buy engaging the emergency brake. the brake pad and tires were replaced at 18,000 miles, the strut was replaced at 5,000 miles, and the rotors were replaced at 28,000 miles however, the failure was not corrected. the steering wheel made a grinding noise and was hard to turn. in addition, the doors could not be unlocked automatically or manually and sometimes the doors opened independently while driving. the vehicle was towed to the dealer who inspected the vehicle and stated that the brake master cylinder exhibited oil consumption therefore, the vehicle was unsafe to drive and they could not complete the vehicle inspection. the failure mileage was 5,000 and the current mileage was 48,800. kmj | |||
| 10/01/2005 | 5000 | ||
| Tl-the contact owns a 2005 chrysler town and country. the contact stated that the vehicle experienced brake failure numerous times. recent failure occurred while driving through an intersection at approximately 25mph the brake failed to engage. the contact was able to coast the vehicle into a parking area brought the vehicle to a stop by engaging the emergency brake. the vehicle brake pad and tires were replaced at 18,000 miles, the strut was replaced at 5,000 miles, and the rotors were replaced at 28,000 miles however, the failure was not corrected. the vehicle steering made a grinding noise and was hard to turn; the doors could not be unlocked automatically or manually and sometimes the doors opened while driving. the vehicle was towed to the dealer inspected the vehicle and stated that the brake master cylinder had oil consumption therefore the vehicle was unsafe to drive and they could not complete the vehicle inspection. the failure and current mileage was 48,800. li | |||
| SERVICE BRAKES, ELECTRIC | |||
| 03/21/2003 | 30000 | 1 | |
| I have a 2005 chrysler town and country it started with my locks stopping working i disconnected it and than it worked for a couple of weeks than it would go out again. now my abs and traction control light came on and quit working for a week now the light went out and works i tried the battery thing again but did not work. i'm afraid the computer may stop working when diving. i only have 48,000 miles on it. *tr | |||
| 06/20/2008 | 37000 | 1 | |
| Abs and traction control failure. at 37,000 miles my abs and traction control lights came on. i took it to the dealer and they would not do anything because it was out of warranty. i called chrysler and they told me the same thing. also my service engine soon light came on and was told it is my egr valve. my brakes failed and hit my mustang with the van. still they would do nothing about it. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 06/07/2011 | 151118 | ||
| I pushed on break pedal and it went to the floor. found that the brake line going to passenger side front caliper was worn thru as if something had been rubbing it. the pressure from me pushing on the pedal caused the brake line to burst at the place that it was rubbed thru. i purchased a new brake line at a local auto parts store and had to replace all the fluid in the resevoir because it all leaked out through the hole. | |||
| 06/01/2010 | 33500 | ||
| I own a 2005 chrysler town & country which was purchased new in april of 2005 directly from a dealership . the car has 33,600 miles, i was recently told after a brake inspection my rotors need to be replaced but the pads still had 5k miles left on them. i have never had a problem like this where the rotors wore out faster than the pads. i believe rotors are defective and should be recalled for safety reasons due to premature wear. the dealer told me this is normal wear, i disagree and will not purchace another chrysler product due to this additude. | |||
| 04/05/2010 | 32000 | ||
| I have a 2005 chrysler town&country minivan with $32k miles. i am looking at my second brake job. this is my 3rd minivan - the two i owned previously brakes lasted 50k miles or more!!!!!!! is this just a way for chrysler repair shops to make more money???? ps i have no idea what the equipment description is for the brakes made by chrysler - i just know they stink!!! | |||
| 12/01/2009 | 64000 | 1 | |
| In october 2008 my left rear brake line appeared to have been cut and was reported to police. however they were uncertain if that was the case and i have pictures of this incident. it was replaced at that time and again today - almost 14 months to the day later and about 12,000 miles later, the very same brake line broke while i was driving and i came within inches of rear-ending someone. after speaking with the service provider, it was determined that in his mind it is a very bad design and a huge safety hazard. i again have pictures and the part in question with me. *tr | |||
| 06/10/2008 | 1 | ||
| Front brakes overheated due to calipers sticking. rotors etc. replaced. 4 months later pedal vibrations takes me back to the non-dealer shop and rotors are warped from brakes overheating. everything replaced under shop warranty. 2 months later - same thing - shop is now going to replace the parts with chrysler parts instead of aftermarket ones. after reading 15 similar complaints in this database - makes me wonder about this being a faulty design. *tr | |||
| 10/24/2008 | 58000 | 1 | |
| 1) normal driving 2) brake pads wear out faster than usual when comparing it to other chrysler minivan models not town and country. 3) i had the brake pads replaced more often than expected. *tr | |||
| 01/23/2009 | 41000 | 1 | |
| Have an o5 t&c chrysler touring - have had to replace the brakes 2x under 30k. car currently has less than 40k miles and have been told that the rack and pinion needs to be replaced. the car was making a loud whining noise when trying to steer. was louder when cold. steering was getting harder to do. dealer is replacing rack and pinion for approx $900. *tr | |||
| 06/05/2006 | 15000 | ||
| Tl*the contact owns a 2005 chrysler town and country. on several occasions, the abs indicator would flash and fail to turn off on the instrument panel. the braking system has not failed. the dealer stated that the fuse needed to be replaced and they repaired the vehicle. a couple of weeks later, while driving at an unknown speed, the indicator illuminated again and failed to dim. the vehicle was returned to the dealer, but they found no failures. the mechanic stated that the illumination of the abs indicator did not necessarily mean that a failure was occurring. the vehicle has not been repaired. the contact is in the process of notifying the manufacturer. the failure mileage was 15,000 and current mileage was 42,000. | |||
| 10/22/2005 | 9800 | ||
| Tl*the contact owns a 2005 chrysler town and country. the contact experienced issues with his braking system. he noticed that the proportional valve was faulty and there was 100% braking power on the front wheels, and 0% braking power on the rear wheels. subsequently, the brakes were dangerous in wet weather. he took the vehicle to the dealer at least four times, but the failure continued. the dealer replaced the front brakes, but never inspected the rear brakes. due to the failure, the disc pads and calipers also had to be replaced. in addition, there was no abs in the vehicle. the manufacturer has not been notified. the current mileage was 32,240 and failure mileage was approximately 9,800. | |||
| 01/14/2006 | 15000 | 2 | 12/19/2005 |
| Tl*the contact owns a 2005 chrysler town and country. when the vehicle was started and placed into gear, it would not move. the dealer stated that the rear wheels where frozen. the vehicle was repaired under nhtsa campaign id number 06e022000 (service brakes, hydraulic); however, the failure recurred. the dealer stated that the failure would continue to occur because there was no permanent repair. the vin, engine size, and number of cylinders were unknown. the failure mileage was 15,000 and current mileage was 20,800. | |||
| 07/14/2007 | 23000 | 1 | 06/14/2005 |
| I own a 2005 chrysler t&c at 23,000 miles i had to replace both front rotors and brake pads . the rotors were warped beyond machining and the pads were completely gone. *jb | |||
| 04/01/2006 | 13000 | 2 | 01/01/2005 |
| Tl*the contact owns a 2005 chrysler town and country. while driving 55 mph, the contact heard a grinding noise coming from the vehicle. the dealer discovered that the brake pads were worn out. chrysler paid for the pads to be replaced and the contact paid the labor costs. the pads have begun to grind again. the current mileage is 32,000 and failure mileage was 13,000. | |||
| 09/05/2006 | 17000 | 1 | 07/01/2005 |
| I have a 2005 town and country that is 14 months old and has 17000 miles on the odometer. the steering wheel was vibrating when the brakes were applied. i took it in and had to pay for new brake pads and the rotors to be refaced. the service advisor insisted that this was normal. they charged me $200 for the repairs. *nm | |||
| 03/09/2006 | 11700 | 1 | 10/30/2004 |
| Vehicle brakes and steering stopped responding while vehicle was in motion. this lead to crash with a steel gate in an elementary school. chrysler replaced a defective fuel pump but denies any problem with brakes/steering or any correlation between fuel pump problem and failure of brakes/steering. this is an update on my earlier odi 10152826 to include repair details and manufacturer/dealer response on this critical safety issue. *jb | |||
| 06/14/2006 | 18000 | 1 | 03/25/2005 |
| Vehicle fire. brakes failed then fire came from engine. reported to desoto fire department, incident number 06-006210 extinguished by fire department then salvage & overhauled. *nm | |||
| 04/27/2006 | 37000 | 1 | 09/09/2005 |
| Re: 2005 chrysler town & country (touring model) -- on 4/27/06 i entered uniontown, pa via us rt. 40--- a steep grade which i have traveled frequently in the last 20 years using many vehicles including a fully loaded g-20 chevy passenger van (3/4 ton), as well as other chrysler mini-vans---- all previously without incident. this however was the first time i traveled that route with my new 2005 town & country --- and midway down the mountain, the brakes started to feel spongy and i could smell burning brake pads (which at first i attributed to a preceding truck) --- however, on reaching the bottom of the mountain and the stop light in hopwood, the brakes felt quite marginal, and i had to press hard to get the van stopped. i pulled off the road and all four wheels were smoking!! and very hot to the touch. the next morning (prior to unloading) i had the van weighed. (loaded weight = 5560 lb. gvw ---- which is below rated capacity for this vehicle). then i took the van to the dealer to have the brakes inspected.... they found no problem..... but i am still having 'pulsation and spongy' brakes when traveling any steep grades ----- never a problem with previous mini-vans. *nm | |||
| 03/27/2006 | 17000 | 1 | 01/03/2005 |
| I have a 2005 chrysler t & c w/ 17k miles. heard grinding metal to metal noise. dealer says needs new front brakes. 1 dealer says all of the t & c's & caravans are coming in for brakes between 15k-20k miles. another dealer says shouldn't need brakes until 26k or more. chrysler says, sorry, we have not heard of this defect, so we will not cover it. when asked, so you are not receiving reports of these vans needing brakes so soon? their response is no. dealer says they have called chrysler about this many times, but chrysler will not cover it, so the dealer has decided to tell customers needing brakes this early on vans is normal maintenance because the vans are so heavy. bottom line-dealer is charging me $352.98 to replace front pads & resurface rotors. chrysler will not compensate. *jb | |||
| 01/13/2006 | 26997 | 8 | |
| 1-reported vibration in steering wheel between 20-50 mph [2-possible exhaust leak, i was getting sleepy after 20-30 min drive time, i use recycle mode on a/c due to having asthma [ 3-reported noise from the muffler/exhaust area[4- a/c compressor makes a laboring noise [5-vibration and a growling noise in rear suspension, axle or transmission[6-transmission seems to slip or jerk into and out of gear between 15-45 mph. service department could not duplicate any of my concerns but by the same token my mileage out was the same as my mileage in so i'm not sure it was even driven. three[3] days later i came in and ask for someone to drive with me and the technician was able to hear the noise before we had gone a mile, at that time he thought is was just a loose spare tire but when i came back that afternoon i was told it was the catalytic converter but there was not one in town and as soon as it came in it would be repaired. it was supposedly order on thursday jan 19,2006 and received on jan 26,2006. catalytic converter was replaced on jan 27,2006 as well as exhaust manifold gasket. [7-on this date i also reported on jan 26,2006, when i was braking to slow down to turn right the car engine surged forward and almost lost control of car-nothing was listed on the service copy as cause or what was tested for the engine surging when braking.[8-rear brakes have crystallized and need to be replaced at my cost. am getting other prices at this time. *nm | |||
| 09/05/2005 | 19115 | 1 | 12/29/2004 |
| Vibration and in brake petal and/ or steering wheel. when turning sharply to left makes a grinding noise also has a bumping feeling like something is loose. service department checked and had warped rotors and needed front disk brakes for the vibration, the grinding and the bumping noise was loose suspension sway links front brakes were replaced and rotors were resurfaced- i had to pay for the brake and rotor repair; the suspension loose sway bar links were replace listed was replaced front sway bar link and a link-sway eliminator. driver seat feels like it has lost its cushion sometimes feels like there is a hard knot of something in the tail bone area of the anatomy. the a/c vents are unable to adjust for cooling the front and side windows. the floor vents do not line up with the openings in the floor console causing any air to be moved toward the front and under the dash. was told the seat and a/c was all in normal operation. *nm | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/30/2008 | 34500 | 1 | |
| 2005 chrysler town & country van was serviced for scheduled lube, oil, oil filter and air filter replacement at a chrysler dealership. a chrysler service rep. approached me in their waiting room to inform me that the oil, oil filter and air filter service has been completed but there are additional items that needed to be addressed. additional services needed include: tire rotation, wiper blades replaced, front brakes, sway bar links and power steering rack replacement. this vehicle was purchased new and has only driven 34,500 miles. the chrysler service rep. explained it all as best he could. the cold weather has caused the power steering rack failure to occur. the brakes are needed because the front brakes wear out first. no mention of the tire rotation, but; the sway bar links are noisy when driving the vehicle onto the lift in the service bay. the tires on this vehicle are goodyear integrity all season tires rated for 50,000 miles of tread life. the rear tires (after rotation) are worn excessively and approaching an unsafe tread wear pattern. the front steering components are failing and are causing this wear. the tires have been rotated as recommended by chrysler. the power steering rack is defective and the front brakes are insufficient. this vehicle drives 5 days a week on 45 - 65 mph. paved roads. *tr | |||
| 06/28/2007 | 6000 | 3 | 04/01/2005 |
| I own a 2005 chrysler town & country which was purchased april of 2005 directly from a dealership in east hanover with only 150 miles. the car is only 2 years and one month old only has 23,600 miles. by 6,000 miles i needed brakes, pads and rotors replaced. again at approximately 5,000 more additional miles i had to have brakes , pads and rotors replaced. that was 3,200 miles ago and now again the brakes, pads and rotors need to be replaced. i have owned 3 cars prior to this one and never had to replace brakes, pads nor rotors. i complained about this to the dealership, and they told me that there was nothing that could be done that others have complained about this ,and chrysler was notified yet they have not done any recalls on the brakes, pads or rotors. i have never been so disappointed with an automobile as i am with this one. *ak | |||
| 04/16/2007 | 10000 | 1 | 11/10/2005 |
| Tl*the contact owns a 2005 chrysler town and country. the contact heard a grinding noise coming from the front driver side when making a turn and braking. the vehicle was taken to the dealer the following day and they stated that the vehicles brake pads were wearing into the rotors and needed to be repaired. the front tires are worn on the outside edges of both tires. the dealer also stated that the tires should have been aligned after 12 months. the contact stated that the vehicle was at the dealer for 12 months and the alignment was not performed under the warranty and she is responsible for the cost of new tires. the contact doesn't know the tire size at this time. the current and failure mileage were 10,000. | |||
| 06/09/2006 | 56000 | 2 | 08/08/2004 |
| November cold morning van back brake driver side locked up moved van back and forward wheel freed up. december on cold morning back brake locked up. again moved van back and forward wheel freed up. june 9 2006 van went into a 30 mph curve brakes were applied but van speed increased sending van into spin and ran into trees. van did 360 degree spin and stopped then airbags deployed after van stopped. injuries were a broken left wrist and broken breast bone a broken neck at first vertebrae and broken middle back bone. many bruises on breast and waist and head and driver and bruised legs from airbag. van was totaled. *jb | |||
| 03/09/2006 | 11700 | 1 | 10/30/2004 |
| Complete failure of vehicle safety systems while vehicle in motion time: about 3:45 pm place: long meadow elementary school in rochester hills, mi 48309 vehicle: 2005 town & country - vin 2c4gp54l15r281234 mileage 11,700 1. after arriving in the school parking lot, my wife slowed down to take a turn to park in a spot. 2. the vehicle completely stalled and stopped. 3. she turned off the ignition and then restarted the engine. the engine started. 4. she tried to turn and park at the same spot on left side. the steering did not respond and vehicle kept moving in straight direction. 5. she tried to stop the vehicle by applying the brakes repeatedly with no response. 6. she also tried to steer vehicle towards empty space with no result. 7. she put the transmission in parking; it made some loud noise but did not stop the vehicle. 8. there was a steel gate right in front about 40-50 yards from where she started. the vehicle crashed in the gate and stopped. no one was injured. there was damage to the steel gate and the vehicle. 9. i arrived at the place about 15-20 minutes later. i was able to start the engine but did not try to move/reverse it. 10. school authorities informed the police about the incident. 11. around 5 p.m. the vehicle was towed to body shop of golling chrysler jeep in bloomfield hills, michigan 12. next morning (march 10th), ms sheila from golling chrysler body shop called me . as per her, the fuel pump of the vehicle has problems and that explains the problem with braking and steering system. she was not able to explain how the engine restarted after stalling and vehicle moved if the fuel pump was broken. she also indicated the vehicle did not start at dealership. there was roughly about $2,000 dollar of body damage. 13. chrysler has initiated an internal special investigation. i have received no results of investigation or any help for the hardship being faced. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FLUID | |||
| 05/03/2006 | 2 | 09/01/2005 | |
| The brake fluid in the consumer's 2005 chrysler town and country was contaminated. *ts while driving the brakes locked up. the vehicle was serviced at the dealer and 5 days later the brakes locked up again. the dealer believes the incidents were caused by contaminated brake fluid. the consumer believes the fluid was contaminated when it came from the factory because no brake service had been done since the vehicle was leased. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 03/13/2007 | 23000 | 1 | |
| Purchased 2005 t&c from dealer. at 23k, brought vehicle in for oil change and brake check as i heard of the premature front brake wear. i questioned the service dept about these reports (in fact, my parents have a dodge caravan which had the problem) and they denied ever hearing about the problem. sure enough, my pads were worn down and rotors were beyond machinable tolerance. i took vehicle to a friend mechanic to replace pads and rotors. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 08/30/2006 | 1 | 02/14/2005 | |
| My wife purchased a 2005 chrysler town & country in february of last year. it has 17,500 miles on it and two days ago my wife told me it was making a horrible noise when she applied the breaks. i drove the car and noticed that the noise and vibration was coming from the front left driver side. i looked at the rotor and noticed large abrasions that the caliper had made where it was apparently failing to release from the rotor. the other side had no such markings. i took it into a local place around the corner to get an estimate. the mechanic looked at the odometer and said, you need to take this to the dealer. this is not normal wear. you have one side that is maybe 65-70% warn and the other side which is completely gone and the caliper is locking onto the rotor causing these scaring. he went on to tell me that he knew of three other people who had similar problems with the brakes on new t&cs. i then made the trip (slowly) to the closest dealership whom had informed me on the phone that they had never heard of a front brake problem on the t&c that wasn't from just normal wear. they told me that their master brake technician looked at it and said that it was normal because my left side is closer to the master cylinder. i asked them to explain how one side could be completely burning into the rotor while the other side was only 65-70% worn. i was told it was normal wear & tear over and over again, along with the fact that they had a front brake kit special for only $299. i have one mechanic who was honest enough to tell me that he felt there was something wrong with the brakes that had caused one side to disintegrate instead of just fixing it and charging me for it, and another master technician telling me it is normal wear, here is a $299 brake kit quick fix. if chrysler can honestly tell me that their brake pads are supposed to wear out in 17-20k miles and that the fact that the caliper locked up is normal then i am opening a brake repair shop. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 06/15/2006 | 16000 | 3 | |
| Purchased 2005 chrysler t&c heard brake noise on right front around 15,000 miles. rotors and pads were destroyed. the brakes have been replace three times and the vehicle has 67,000 on it now. *tr | |||
| 10/30/2004 | 10 | 1 | 10/04/2004 |
| From day one of owning this vehicle the brakes squeal in turns and when first starting and backing up. i did not complain to chrsyler until i had 13000 miles on this town and country and then they charged me for a brake job and turning down the rotors. evidently they have a serious brake design problem and they are just sticking their customers with it, most likely a caliper problem. when i called to complain the woman i had to talked to was ignorant to these problems. *tr | |||
| 11/26/2007 | 35000 | 1 | 08/28/2004 |
| 2005 chrysler town & country, touring model. vehicle has numerous problems with front end suspension system. front brakes were replaced at 35k. tires were replaced at 33k because of wear on front tires. rotors were redone at 26k. sway bar links and bushings were replaced at 35k. also, a critical bolt on rear suspension was missing when vehicle was purchased. *tr | |||
| 09/01/2007 | 18000 | 1 | 04/25/2006 |
| Brakes periodically squealed. at 18,000 miles i had them checked. the rear pads were worn and had to be replaced. i was also told that after turning the rotors, there would not be enough metal left on the next future brake job to turn them again. also, the brakes started pulsing after rear replacement. they had to turn the front rotors to correct this problem. there is something radically wrong with the brake design on the 2005 town and country as it is very premature for pads to wear out at 18,000. to compound this problem, it is ridiculous that i will have to purchase rotors on the rear for the next brake job. *tr | |||
| 05/21/2006 | 1 | ||
| At 24k miles my wifes 2005 town and country van was making a loud grinding noise from the front right wheel. the pad was digging into the rotor. when i took the van to the dealer i heard what i expected. the service manager told me this was not under warranty, pads and rotor are wear items. he said my wife must be hard on the brakes. i told him she is the same driver who drove a 1996 ford windstar van, and the first set of pads were replaced at 52k miles. my second complaint was the amount of brake dust on the wheels. the solution was easy. i purchased a two new domestic front rotors and replaced the pads both front and rear with akebono ceramic pads. the van has 40k miles with no more brake problems and the brake dust is gone. i question the quality of the brake pads chrysler is putting on this vehicle. updated 01-14-08. *kb updated 12/12/07 | |||
| 06/28/2007 | 6000 | 3 | 04/01/2005 |
| I own a 2005 chrysler town & country which was purchased april of 2005 directly from a dealership in east hanover with only 150 miles. the car is only 2 years and one month old only has 23,600 miles. by 6,000 miles i needed brakes, pads and rotors replaced. again at approximately 5,000 more additional miles i had to have brakes , pads and rotors replaced. that was 3,200 miles ago and now again the brakes, pads and rotors need to be replaced. i have owned 3 cars prior to this one and never had to replace brakes, pads nor rotors. i complained about this to the dealership, and they told me that there was nothing that could be done that others have complained about this ,and chrysler was notified yet they have not done any recalls on the brakes, pads or rotors. i have never been so disappointed with an automobile as i am with this one. *ak | |||
| 12/08/2006 | 18457 | 1 | 06/30/2005 |
| Dt*: the contact stated while driving 30 mph the brake pedal was depressed and the sound of metal on metal was heard resulting in an extended stopping distance. the vehicle was driven to an independent repair shop who replaced the front rotors and pads. | |||
| 08/30/2006 | 1 | 02/14/2005 | |
| My wife purchased a 2005 chrysler town & country in february of last year. it has 17,500 miles on it and two days ago my wife told me it was making a horrible noise when she applied the breaks. i drove the car and noticed that the noise and vibration was coming from the front left driver side. i looked at the rotor and noticed large abrasions that the caliper had made where it was apparently failing to release from the rotor. the other side had no such markings. i took it into a local place around the corner to get an estimate. the mechanic looked at the odometer and said, you need to take this to the dealer. this is not normal wear. you have one side that is maybe 65-70% warn and the other side which is completely gone and the caliper is locking onto the rotor causing these scaring. he went on to tell me that he knew of three other people who had similar problems with the brakes on new t&cs. i then made the trip (slowly) to the closest dealership whom had informed me on the phone that they had never heard of a front brake problem on the t&c that wasn't from just normal wear. they told me that their master brake technician looked at it and said that it was normal because my left side is closer to the master cylinder. i asked them to explain how one side could be completely burning into the rotor while the other side was only 65-70% worn. i was told it was normal wear & tear over and over again, along with the fact that they had a front brake kit special for only $299. i have one mechanic who was honest enough to tell me that he felt there was something wrong with the brakes that had caused one side to disintegrate instead of just fixing it and charging me for it, and another master technician telling me it is normal wear, here is a $299 brake kit quick fix. if chrysler can honestly tell me that their brake pads are supposed to wear out in 17-20k miles and that the fact that the caliper locked up is normal then i am opening a brake repair shop. *nm | |||
| 05/31/2006 | 26000 | 1 | 05/30/2006 |
| Right front brake pad worn to metal at 26,000 miles while the left front had 50% life. chrysler refused to cover as a warranty item. service manager claims this wear pattern is normal. *jb | |||
| 05/22/2006 | 16900 | 1 | 11/15/2005 |
| 2005 t & c limited - 16k miles....no signs of trouble until last week, when an obvious grinding noise became apparent in the right front. checked the right front rotor, and abnormal grooving and gouging was evident - however, left front rotor looked fine, and hadn't noticed any noise emanating from there. led me to believe there probably was some sort of design defect with the right front brake system. long story short - dealer says metal on metal both front brakes - need to resurface rotors and replace brake pads, plus bleed the brake fluid, to the tune of $360 - warranty won't cover, as brakes only covered to 12k miles. my 2002 t & c didn't need any kind of brake service up to 40k when we traded it in. friend who had same make/model minivan (2005 t & c) had to replace brakes at 20k. one service manager in small town wisconsin said i haven't had to replace brakes prior to 35k in my fifteen years as a mechanic. my service manager said 2005/2006 model year t & c's coming back prematurely with brake issues. obviously, something was changed in the hydraulic system/brake system (downgrade in parts to cut costs?) that has resulted in premature wear and tear on the brakes. also, we had no warning whatsoever that the brakes were wearing down - no squealing...nothing. this is unacceptable! *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 08/21/2007 | 17710 | 1 | 04/12/2006 |
| Brakes periodically squealed. at 18,000 miles i had them checked. the rear pads were worn and had to be replaced. i was also told that after turning the rotors, there would not be enough metal left on the next future brake job to turn them again. also, the brakes started pulsing after rear replacement. they had to turn the front rotors to correct this problem. there is something radically wrong with the brake design on the 2005 town and country as it is very premature for pads to wear out at 18,000. to compound this problem, it is ridiculous that i will have to purchase rotors on the rear for the next brake job. *tr | |||
| 11/07/2007 | 46912 | 1 | 12/24/2004 |
| Having purchased a new chrysler, town & country minivan, in less than 3 years of ownership, i've had to make numerous repairs that i've never had to make on previously owned vehicles in the same lifespan of a vehicle. the quality of this van has been extremely disappointing. *tr | |||
| 09/01/2007 | 18000 | 1 | 04/25/2006 |
| Brakes periodically squealed. at 18,000 miles i had them checked. the rear pads were worn and had to be replaced. i was also told that after turning the rotors, there would not be enough metal left on the next future brake job to turn them again. also, the brakes started pulsing after rear replacement. they had to turn the front rotors to correct this problem. there is something radically wrong with the brake design on the 2005 town and country as it is very premature for pads to wear out at 18,000. to compound this problem, it is ridiculous that i will have to purchase rotors on the rear for the next brake job. *tr | |||
| 09/10/2007 | 15000 | 3 | 10/24/2005 |
| Tl*the contact owns a 2005 chrysler town and country. the contact stated that the brakes failed on two different occasions and had to be replaced. for the first failure at less than 10,000 miles, the rotors were replaced at the contact's expense. for the second failure, at approximately 15,000 miles, the dealer replaced the rotors at no charge. currently, the brake pedal is vibrating and clicking whenever the brakes are applied. the speed was unknown. the current mileage was 17,900 and failure mileage was 15,000. | |||
| 08/14/2007 | 33150 | 3 | 04/13/2005 |
| Air conditioning fails anytime the temperature rises above 95. the power on the unit shuts down and will not come back on. the dealership has attempted to fix this problem 3 times. it continues to occur. also, the power locks do not work. i was told they had to re-boot the system. this has also occurred 3 times. brakes. i have replaced the brake pads every 4-6,000 miles. i am on my 2nd set of rotors in 30k miles. brakes need replacing again.. *jb | |||
| 06/28/2007 | 6000 | 3 | 04/01/2005 |
| I own a 2005 chrysler town & country which was purchased april of 2005 directly from a dealership in east hanover with only 150 miles. the car is only 2 years and one month old only has 23,600 miles. by 6,000 miles i needed brakes, pads and rotors replaced. again at approximately 5,000 more additional miles i had to have brakes , pads and rotors replaced. that was 3,200 miles ago and now again the brakes, pads and rotors need to be replaced. i have owned 3 cars prior to this one and never had to replace brakes, pads nor rotors. i complained about this to the dealership, and they told me that there was nothing that could be done that others have complained about this ,and chrysler was notified yet they have not done any recalls on the brakes, pads or rotors. i have never been so disappointed with an automobile as i am with this one. *ak | |||
| 12/08/2006 | 18457 | 1 | 06/30/2005 |
| Dt*: the contact stated while driving 30 mph the brake pedal was depressed and the sound of metal on metal was heard resulting in an extended stopping distance. the vehicle was driven to an independent repair shop who replaced the front rotors and pads. | |||
| 03/06/2006 | 2 | ||
| Front rotors warped at 11,862 miles during normal driving,it was so bad that the steering wheel would shudder valiantly when trying to stop. took to dealership and they resurfaced the rotors at no charge during 12,000 mile warranty,but if it happens again after 12,000 miles a charge for labor will have to be paid. now our van is at 21,608 miles and the rotors are warped again, because the shudder is returning again. i hope i do not have to pay every 10,000 miles to keep the brakes working properly. could this be an engineering flaw on brake size for weight and size of vehicle? *jb | |||
| 09/28/2006 | 19993 | 2 | 05/20/2005 |
| Dt*: the contact stated while depressing the brake pedal at various speeds, the steering wheel vibrated. the dealership turned the rotors. the problem returned nineteen months later and the rotors were turned a second time. | |||
| 08/19/2006 | 28000 | 4 | 08/15/2004 |
| Wife heard scraping noise at front brake i checked and found disc brake pad okay with a good distance to rotor but rotor melting away has groove approx 3/16 inch deep the length of the pad will have to replace rotors note checked both front and back rotors all 4 are disappearing right front worst about half way through rotor. *nm | |||
| 06/30/2006 | 26 | 1 | 08/27/2004 |
| I am the owner of a 2005 town and country van and previously owned a 1998 t&c. brakes and rotors just had to be replaced at 26,000 after hearing a horrible grinding noise and shuttering while braking on hills. service said rotors were rusted and crumbling and seemed surprised- i do not live in a salty area. this failure seems to be a trend on these newer vans. *jb | |||
| 02/01/2005 | 10 | 1 | 01/19/2005 |
| New van was delivered with service brakes that created vibrations,pulling and shaking. diagnosis was bad rotors. fixed and problem returned. dealer refused any further warranty service. another 2005 (same model) was also purchased and had the same problem. both also have heavy gasoline smell in the interior when filled. *nm | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 09/10/2007 | 15000 | 3 | 10/24/2005 |
| Tl*the contact owns a 2005 chrysler town and country. the contact stated that the brakes failed on two different occasions and had to be replaced. for the first failure at less than 10,000 miles, the rotors were replaced at the contact's expense. for the second failure, at approximately 15,000 miles, the dealer replaced the rotors at no charge. currently, the brake pedal is vibrating and clicking whenever the brakes are applied. the speed was unknown. the current mileage was 17,900 and failure mileage was 15,000. | |||
| 03/02/2007 | 36200 | 100 | 02/14/2005 |
| While accelerating under cruise control, the brake pedal becomes unusable and the car cannot be slowed down or stopped unless you turn off the control. this is something you do not have time to do in a panic situation. i have complained about this since day one. the dealership has not been able to duplicate the incidents, and has no information on what may cause it let alone how to fix it. i have had passengers see me use both feet on the brake pedal in an attempt to slow down. please note that this happens while driving within speed limits and under good driving conditions. the latest incident will be reported below. *jb | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | |||
| 03/01/2009 | 33000 | ||
| Tl*the contact owns a 2005 chrysler town and country. the break warning indicator lost pressure; therefore, the warning light did not indicate that there was a failure and caused the driver to crash. there were no injuries. a police report was filed. the dealer replaced the break calipers and the master cylinder. a complaint was filed with the manufacturer and the contact is expecting a return call within four days. the failure mileage was 33,000 and the current mileage was 34,000. | |||