Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| UNKNOWN OR OTHER | ||||||
| AQ10001 | CHRYSLER GROUP LLC | 11/18/2010 | Fleet Vehicle Recall Completion Audit | |||
| The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/01/2012 | 100000 | ||
| This is a common problem for many 2005 chrysler town & country - powerlocks stop working, must pull the iod fuse and reset to fix it and it only fixes it for a few days. i was amazed to find hundreds of others similarly affected (http://autoforum.classifieds1000.com/dodge-grand_caravan/power_locks_will_not_lock_or_unlock?pg=2 or here:http://bit.ly/yf3kvl), many of which have filed similar complaints - please have them fix this obviously common problem with a recall... | |||
| 04/02/2012 | 70000 | ||
| Ac unit failed on this because of the the lines going to the rear ac unit corroded through. i have read several posts and see there was a tsb sent out regarding this. contacted the dealer and they said there is no recall. this really surprises me with so many issues on this. | |||
| 07/11/2008 | 46000 | ||
| We have had to replace extension a/c evaporator and line conections in 2008, 2009,2010 and now 2012. | |||
| 02/01/2012 | |||
| Bcm ( body control module) causing major electrical issues. requested dailmer chysler to investigate. no action taken from consumer assistance. according to web,many documented cases of faulty bcm in chrysler vehicles. | |||
| 11/27/2010 | 82467 | ||
| The first time, about a half mile after a fill-up while making a right hand turn, the engine died. re-started without any other problems. most of the time when this has happened is when making a turn but there has been times when stopped in traffic, the engine dies. has always re-started. there has never been a failure if the tank is re-fueled to approximately 7/8 full. | |||
| 12/05/2005 | |||
| When we purchased the vehicle we noticed a leak in the front passenger floorboad. we initially thought it was rain water but after a continued constant leak we realized it was the sir conditioner. other years of the same model have had this issue and a recall has been issued. | |||
| 10/29/2011 | 150000 | ||
| My husband, myself and our 4 year old daughter were driving our 2005 chrsyler town & country touring mini van, all of a sudden was a loud bang sound. my husband was able to pull the car over and while doing so i looked in the back seat to check on my 4 year old daughter who had her face covered with both arms. we found the sliding door window on the passenger side had exploded and shattered. this has traumatized my 4 year old daughter and thank god she wasn't hurt. our first thoughts were someone was shooting in our vehicle. the cops came to the seen and couldn't find any bullet marks, they stated it must have been a defect. i have contacted chrysler customer service and there are supposedly no recalls with out vin#. this could have been a very serious situation and i feel as if chrysler should be held responsible for this. i am having to pay $100.00 deductible for this repair. | |||
| 10/04/2011 | 69000 | ||
| Bought my 2005 t&c chrysler minivan in spring of 2009 with a little over 69,000 miles on it. few months after purchase the red airbag warning light would occassionally come on while at idle or driving rates. no other problems occured and it wasn't happening frequently. by the end of the first year of ownership, the driver side back door lock quit working with the automatic locks, and within a year an a half the driver's side window would occassionally not roll up or down and the front dome lights quit working. replaced an air conditioner part also. spent $500 on the front end as well that year. when window failure was more frequent i started researching on the internet about problems that have been common in this make and model of van. on oct 4th 2011, the van failed to start, making a ticking sound, figured battery or altenator. we cleaned battery cables, tried what we could to get it started. the radio and dashlights came on,all the gauges would jump erractically; when we rolled up the passsenger windows radio remained on, however when we rolled up the drivers window the radio and all gauges quit working. we ended up jumping it and were able to drive it home. had the battery tested and tried a brand new battery to make sure that was the only problem. when we put the battery in and started it, flames shot up from the middle section of the van, just infront of the engine. the panic alarm, the horn, and the windshield wipers where all going off. as soon as we got the battery disconnected the fire went out and alarms and wipers went off. i talked to the nearest chrysler dealership and from explanation of the various problems they said it sounded like several little problems as opposed to one big electrical problem. i have 3 small children and after the experiences i have had with the van and reading others issues online, i cant wait to get rid of this piece. | |||
| 06/01/2011 | 97000 | ||
| About may or june of this year, the headlights of our 2005 town & country van started failing to come on when the interior switch was turn on. at first, simple toggeling would get them to work though the frequency of having to do this as well as the lights failing to stay on have increased significantly in the recent months. this is my wife's primary work vehicle and she ofter returns from work when it's dark. she had a number of instances where the headligts have just gone out while she was driing. i was looking on the iternet recently to see if there were any posts as to what is causing this to happen and not many have posted an definative answer to the headlight failure. my other major issue with this 2005 town & country is the ac system. we have had this fixed over 11 times since we purchased the vehicle new in october of 2005 with the first repair coming less than a month after we purchased the van. | |||
| 06/02/2011 | 58943 | ||
| Driving my car home i pulled over in a turn out to move something in the rear compartment that was making noise. that took approx. 30-45 seconds until i was back in the drivers seat. i smelled what i thought to be a forest fire. it smelled like wood or trash burning, not a vehicle smell of oil, gas, rubber burning etc. i then saw smoke coming up through the carpet and floor mat of my front passenger floorboard. this didn't make sense to me, so i quickly looked at the instrument panel which had no indication of engine trouble or overheating. so i immediately reversed the car to see if there was vegetation under where i had parked and there was not. so i pulled back into the lane still not realizing that my car was on fire. as soon as i pulled out and accelerated it was obvious that my car was on fire. thank god there was an immediate exit to pull off of the highway. i went to the bottom of the off ramp, put the car in park, popped the automatic opener for the rear door and turned the engine off. luckily i had a fire extinguisher. so i read the directions very quickly and pulled the pin. then i pulled the latch for the hood compartment and went to open the hood. as i lifted the hood i saw flames shooting up from behind the engine along the passenger compartment fire wall of the vehicle. i used my fire extinguisher to put out the flames but it ran out and the car was still smoking and smoldering. i then dialed 911 from my cell phone and luckily a chp was only a minute away and cdf was only several minutes behind him. cdf continued to hose the engine compartment from both above and underneath. i had the car towed to my local mechanic and he can't determine a reason that the car caught on fire. the only damage was the insulation to the passenger compartment fire wall and two spark plug wires were partly burned. farmers ins. co. nor the mechanic can determine any cause. | |||
| 08/26/2010 | 72000 | ||
| We have a 2005 chrysler town & country. within the past couple years, this car has stalled every couple months. it always happens within minutes of filling the gas tank. after pulling out into traffic, the car will stall and just shut down. sometimes the check engine light will come on. we turn off the car and restart it, and it seems to run fine after that. we have taken it to the dealer/mechanic 3 times for them to check this problem, but they always tell us they can not duplicate it so they do now know what the problem is. recently, at 72,000 miles, we replaced the egr valve, and hoped that this might fix the problem. but several days later, the car stalled again. this is a safety issue that should be solved by chrysler. | |||
| 09/20/2008 | 40000 | ||
| The vehicle headlights go out randomly while driving and cannot be turned back on immediately. high beams still work if manually held on by pulling the high beam switch. this has occurred numerous times. also the electric door locks fail randomly. also the electric door locks fail randomly. also elec windows fail randomly. dealer always reports, unable to duplicate the problem. also vehicle has one time totally shut down electrically while driving at 60 mph. all electric components went out and vehicle stopped running. it restarted after turning off the key and re starting. headlight problem is the most dangerous as they just shut off randomly while driving and cannot be immediately turned back on. this is not a one time problem but a constant re-curring malfunction. | |||
| 03/18/2010 | 81000 | ||
| Gas pedal is sticking. it seems like you have to push down harder on the pedal to get it unstuck | |||