Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||||||||||||
| 06V067000 | DAIMLERCHRYSLER CORPORATION | from 03/27/2005 to 07/01/2005 | V (Vehicle) | 268800 | 06/19/2006 | MFR | CHRYSLER GROUP LLC | 03/08/2006 | 03/08/2006 | |||||||
| Defect Summary | On certain vans and sport utility vehicles, the front windshield wiper motor armature shaft may break. | |||||||||||||||
| Consequence Summary | During certain operating conditions, loss of front windshield wiping capability could occur, and the driver's vision could be obscured which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the windshield wiper motor free of charge. the recall began on june 19, 2006, to dodge durango owners. minivan owners will be notified during july 2006. owners may contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. f10.customers may also contact the national highway traffic safety administration | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 02/06/2012 | |||
| My 2005 chrysler town & country has had the headlights fail several times. high beams worked by holding them in the on position, if i tried to turn them on they would go out. after flipping the switch a number of times i got the lights back on. we just lost lights again last night and were able to get them on after flipping the switch a number of times. | |||
| 10/28/2010 | 93559 | ||
| It first started by failing to turn on after a few times of trying to turn on the lights on the dash. it then progressed by turning off while driving in the city. it worked for a few months without incident until 2 months ago. after a cold start the lights would come on but after driving it to the store about 3-4 miles away and restarting the car it has failed repeatedly. i believe this to be a serious safety issue. i've had to drive home by manually holding the high beams on to get home. there was almost an accident due to this problem. | |||
| 08/01/2010 | 70000 | ||
| Headlight switch works intermittently. taken to dealer & they could not reproduce the problem. front wipers collide at high speed. rear wiper does not make full contact , no rear window visibility in rain or snow. | |||
| 06/01/2010 | 70000 | ||
| Tl- the contact owns a 2005 chrysler town and country. the contact stated the windshield wiper motor failed. the manufacture was contacted, but will not assist with the repair, because the vin was not included in recall visibility: windshield wiper/washer: motor 06v067000. the vehicle has not been repaired. the vin information was not available. the failure mileage was 70,000 and the current mileage was 77,000. li | |||
| 07/08/2009 | 1 | ||
| I purchased a pair of rain x 28 latitude wipers for a 2005 chrysler town & country minivan in november of 2008 from walmart at the cost of $18.97 each. i had been pleased with their performance. on the 8th of july when i turned the window washer on during a severe rainstorm, the passenger side wiper flew off. the pre installed connector came out and i could not find it. i do not know whether it just popped out or was broken or not. i stopped at the walmart store where it was purchased in east tawas, michigan to see if there was either a guarantee or some way i could get another connector. i was told by the auto dept. manager on duty that there was no guarantee and that the wiper should be replaced every 6 months anyway and there was no way to get another connector without purchasing a new wiper. i consider this a safety hazard. if it happened to the drivers side wiper and a car or some other obstacle was in my path there is a good chance i would not have seen it and a serious accident could have occurred. the minivan was driven less than 3000 miles since the new blades were installed. the car is always garaged. i have been driving cars for 58 years and have never had a wiper fly off. i believe that there had to be a defect in this wiper. the wiper on the drivers side works fine showing no signs of wear. *tr | |||
| 01/04/2009 | 66974 | 1 | |
| While driving on the interstate in january 2009 the heater blower fan suddenly went to full blast and full heat. ii was not able to turn it off or down. after exiting the interstate and parking the mini van, i turned the engine off for a minute and after restarting everything was normal. later that same morning the heater again went to full blast with no input from me. i took the vehicle into the dealer and after 30 minutes, the service manager said it was fixed for now but told me i needed a new temperature control module; he would have to order one at $750.00, i replied that i'd think about it. during the next few weeks the problem occurred again and after turning the engine off everything seemed to work ok. sometimes the problem would go away on its own. it was not until the weather began to warm that i discovered i have no a/c, although the freon level appeared to be ok. i called autozone to inquire about a replacement part and they informed me that chrysler had not released the part for the aftermarket but they could order a used part for $209.00. the replacement part would carry a 3 year warranty. i ordered the part which was delivered a few days later. it took less than 30 minutes to replace the unit and everything is now like new. *tr | |||
| 12/24/2008 | 53500 | ||
| Tl*the contact owns a 2005 chrysler town and country. while driving 65 mph, the driver's side mirror failed and detached from the vehicle. prior to the failure, the mirror shook, but the contact was able to reseat the mirror. she called the dealer and the replacement part was ordered. the vehicle will be repaired. the contact is in the process of notifying the manufacturer. the failure mileage was 53,500 and current mileage was 53,900. | |||
| 06/10/2008 | 65000 | 1 | |
| Driver's side window stopped working consistently six months ago and now does not work at all. passenger side window worked fine until four months ago and stopped all of a sudden and has not worked since. this problem started less than six months after the manufacturer's warranty expired. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 05/02/2006 | 1 | 07/05/2005 | |
| I drove to work @ 8:30 am and parked my car between two other cars. within an hour my rear side vent window blew out. the little tiny glass pieces blew over 20 feet onto other cars. i did call the police thinking it very unusual. the officer thought it was very strange not to have much glass in the vehicle. the officer assured me that it had not been broken into. i called the chrysler dealer that i had purchased the car from. they had me tape up the window with plastic and drive to the glass repair shop. i was lucky that the car dealer footed the bill. this in my opinion was no accident. the window simply blew out. luckily, i had dropped all the children off at school that morning. (my day for carpool) *jb | |||
| 02/24/2006 | 11970 | 2 | 08/01/2005 |
| Taking off from a stop light on a flat road the rear vent window of my 2005 chrysler town and country, which was closed at the time, just fell out. it hit the ground and shattered all over. there were no injuries and no additional property damage, besides the damage to the van from the window colliding with it. *nm | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/18/2008 | 1 | ||
| Drivers side window suddenly started to malfunction; would not go up after rolling it down, or would not stop when button was no longer pressed. window had to be pulled back up manually. *tr yesterday, the window suddenly fell into the door. other complaints about this appear elsewhere on the internet. | |||
| 03/08/2008 | 1 | ||
| The front left window does not work. i have heard that chrysler vehicles have this problem my nephew's jeep also had this problem and it is expensive to repair. there must be a defect in the window motor, please advise. *tr | |||
| 01/10/2008 | 51000 | 8 | 08/09/2005 |
| Tl*the contact owns a 2005 chrysler town and country. the contact stated that she has had to replace the rack and pinion, tie rods, water pump, rear windshield wiper motor, passenger side window motor, and the egr valve. currently, the axle is failing. the dealer could not determine the cause of the failures; however, they were all covered due to an extended warranty. the vin, engine size, and number of cylinders were unknown. the failure mileage was 51,000 and current mileage was 55,450. | |||
| 11/10/2006 | 43000 | 6 | 08/01/2004 |
| The drivers side window sometimes will go up or down very slowly even pauses or stops then resumes there have even been times where the window does not raise or lower it will start then become frozen or refuse to work then all of a sudden it will work slowly then out of the blue, it will speed up and close very fast it is not working properly it has to be an electrical or motor problem for window. *jb | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 08/01/2010 | 70000 | ||
| Headlight switch works intermittently. taken to dealer & they could not reproduce the problem. front wipers collide at high speed. rear wiper does not make full contact , no rear window visibility in rain or snow. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 01/10/2008 | 51000 | 8 | 08/09/2005 |
| Tl*the contact owns a 2005 chrysler town and country. the contact stated that she has had to replace the rack and pinion, tie rods, water pump, rear windshield wiper motor, passenger side window motor, and the egr valve. currently, the axle is failing. the dealer could not determine the cause of the failures; however, they were all covered due to an extended warranty. the vin, engine size, and number of cylinders were unknown. the failure mileage was 51,000 and current mileage was 55,450. | |||
| 10/07/2006 | 42000 | 3 | 08/01/2004 |
| I was driving along during a rain storm when the rear wiper on the hatch back stopped working it was in the middle of a rain storm that the windshield wiper for the rear hatchback window failed to work properly doesn't work at all it will move a few inches then stopped and doesn't work at all now. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 10/26/2006 | 42000 | 1 | 04/01/2004 |
| Dt*: the contact stated the vehicle's windshield seal became unglued on the top passenger's side. the windshield has not become dislodged. the vehicle has not been taken to a service dealer. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 07/08/2009 | 1 | ||
| I purchased a pair of rain-x 28 latitude wipers for a 2005 chrysler town & country minivan in november of 2008 from walmart at the cost of $18.97 each. i had been pleased with their performance. on the 8th of july when i turned the window wipers on during a severe rainstorm, the passenger side wiper flew off. the preinstalled connector came out and i could not find it. i stopped at the walmart store where it was purchased in east tawas, michigan to see if there was either a guarantee or some way i could get another connector. i was told by the auto dept. manager on duty that there was no guarantee and that the wiper should be replaced every 6 months anyway and there was no way to get another connector. the town & country is a 2nd vehicle and little used. it had less than 3000 miles on it since november when the blades were replaced. it is always garaged. there is no sign of wear on the driver?s side blade and both blades wiped clean until this incident. i had to purchase a new blade, but would like to know how a blade that is advertised for winter, spring/fall, and summer has to be replaced every 6 months when not worn. i realize that the durability and longevity is dependent upon usage, but this seems a little extreme to me. i have never replaced blades that often and have never paid that much for blades before so i expect these blades to last longer and from the condition of the driver?s side blade it looks like they will. it is not my fault that the preinstalled connector fell out. i do not know whether it broke or not however, i view this as a serious safety hazard. if this had happened to the drivers side wiper, it could have caused an accident. *tr | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 01/14/2008 | 30000 | 1 | 04/08/2006 |
| Tl*the contact owns a 2005 chrysler town and country. while driving between 5-15 mph, the vehicle stalled while making a u turn. the contact restarted the vehicle and drove another 40-50 miles with no stalling. there were no warning indicators prior to the failure. the contact scheduled an appointment for the dealer to inspect the vehicle. the current and failure mileages were 30,000. updated02-14-08 *bf the dealer stated replaced the wiper assembly. updated 02/14/08 *tr | |||