Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING
230410608/08/2007230350710023351Exterior lamp - lens fogging. *nj12/04/2007
EXTERIOR LIGHTING - HEADLIGHTS
SB-08-052-1208/25/201210046001Dodge/chrysler: behavior of headlamp switch function may impact lighting systems such as overload spike of electrical systems, turning off or unanticipated illumination, flickering or dimming of exterior and/or interior light with engine09/24/2012
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
SB-08-052-1208/25/201210046001Dodge/chrysler: behavior of headlamp switch function may impact lighting systems such as overload spike of electrical systems, turning off or unanticipated illumination, flickering or dimming of exterior and/or interior light with engine09/24/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EXTERIOR LIGHTING
EA11010Chrysler Group LLC09/06/201111/29/2012Loss of headlight illumination
 The subject vehicle (sv) population includes my 2005-2006 vehicles built between march 2004 and december 2005 manufactured with a trw supplied headlight switch assembly (hsa).the hsa was the primary focus of the investigation; earlier and later vehicles utilized different hsas.consumers complain that the headlights in the subject vehicles do not illuminate when the hsa is turned on, or that the headlights extinguish while on (subject failure).no other driving lights are affected.the front marker, tail, and instrument lamps operate.also, the high beams can be illuminated by holding the turn signal stalk in the up position.as reported by consumers, turning the hsa off and on typically corrects the failure.initially the failures occur infrequently but they become progressively more frequent with age.chrysler has indicated its intention to offer of an extended lifetime warranty on the hsa, so that consumers with this problem can have their hsa replaced at no charge when they begin experiencing the subject failure.commencing sometime in early 2013, chrysler will send letters to sv owners notifying them of the lifetime warranty.the sv headlight system design is essentially the same as that described in ea 05-009, which involved headlight anomalies in earlier model chrysler minivans; refer to it to for additional information.the subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the hsa, which results in the production of plastic particles (debris).analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.subsequent operation of the hsa may temporarily displace the debris, at which time the headlights operate correctly.lubricant was applied to the plastic cam beginning in december 2005, reducing debris production.consequently, subsequent failure levels were lower.the report counts shown above include only those that involve the subject failure.reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.the single crash event listed in the failure report summary table above involved a deer strike allegedly due to loss of headlights in february 2006.no injuries were reported in this crash.an april 2004 non-crash incident (
EXTERIOR LIGHTING - HEADLIGHTS
EA11010Chrysler Group LLC09/06/201111/29/2012Loss of headlight illumination
 The subject vehicle (sv) population includes my 2005-2006 vehicles built between march 2004 and december 2005 manufactured with a trw supplied headlight switch assembly (hsa).the hsa was the primary focus of the investigation; earlier and later vehicles utilized different hsas.consumers complain that the headlights in the subject vehicles do not illuminate when the hsa is turned on, or that the headlights extinguish while on (subject failure).no other driving lights are affected.the front marker, tail, and instrument lamps operate.also, the high beams can be illuminated by holding the turn signal stalk in the up position.as reported by consumers, turning the hsa off and on typically corrects the failure.initially the failures occur infrequently but they become progressively more frequent with age.chrysler has indicated its intention to offer of an extended lifetime warranty on the hsa, so that consumers with this problem can have their hsa replaced at no charge when they begin experiencing the subject failure.commencing sometime in early 2013, chrysler will send letters to sv owners notifying them of the lifetime warranty.the sv headlight system design is essentially the same as that described in ea 05-009, which involved headlight anomalies in earlier model chrysler minivans; refer to it to for additional information.the subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the hsa, which results in the production of plastic particles (debris).analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.subsequent operation of the hsa may temporarily displace the debris, at which time the headlights operate correctly.lubricant was applied to the plastic cam beginning in december 2005, reducing debris production.consequently, subsequent failure levels were lower.the report counts shown above include only those that involve the subject failure.reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.the single crash event listed in the failure report summary table above involved a deer strike allegedly due to loss of headlights in february 2006.no injuries were reported in this crash.an april 2004 non-crash incident (
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
EA11010Chrysler Group LLC09/06/201111/29/2012Loss of headlight illumination
 The subject vehicle (sv) population includes my 2005-2006 vehicles built between march 2004 and december 2005 manufactured with a trw supplied headlight switch assembly (hsa).the hsa was the primary focus of the investigation; earlier and later vehicles utilized different hsas.consumers complain that the headlights in the subject vehicles do not illuminate when the hsa is turned on, or that the headlights extinguish while on (subject failure).no other driving lights are affected.the front marker, tail, and instrument lamps operate.also, the high beams can be illuminated by holding the turn signal stalk in the up position.as reported by consumers, turning the hsa off and on typically corrects the failure.initially the failures occur infrequently but they become progressively more frequent with age.chrysler has indicated its intention to offer of an extended lifetime warranty on the hsa, so that consumers with this problem can have their hsa replaced at no charge when they begin experiencing the subject failure.commencing sometime in early 2013, chrysler will send letters to sv owners notifying them of the lifetime warranty.the sv headlight system design is essentially the same as that described in ea 05-009, which involved headlight anomalies in earlier model chrysler minivans; refer to it to for additional information.the subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the hsa, which results in the production of plastic particles (debris).analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.subsequent operation of the hsa may temporarily displace the debris, at which time the headlights operate correctly.lubricant was applied to the plastic cam beginning in december 2005, reducing debris production.consequently, subsequent failure levels were lower.the report counts shown above include only those that involve the subject failure.reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.the single crash event listed in the failure report summary table above involved a deer strike allegedly due to loss of headlights in february 2006.no injuries were reported in this crash.an april 2004 non-crash incident (

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
10/04/201297000
 The turn indicator intermittently activates in the wrong direction while attempting to change lanes. occassionaly, the blinker flashes in the opposite direction from where the blinker was moved. after several attempts of moving the turn indicator to the desired direction, the problem resolves. the driver has to pay close attention to where the blinker is flashing despite placing the lever up for a right turn and down for a left, in order to safely change lanes. this has occurred with several different drivers of this vehicle.
01/12/20111230001
 Turn on right blinker and the left one activates. at times the blinkers do work correctly yet it is getting more persistent this issue is occurring. this is a severe safety issue as people cannot tell you are making a turn due to blinker failure. *tr
04/15/201286000
 Tl* the contact owns a 2006 chrysler town and country. the contact stated that the headlights failed to illuminate. the contact activated and deactivated the headlight switch several times but the headlights failed to function. the failure occurred intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the manufacturer was contacted and stated that the vehicle was not eligible for the service campaign. the vehicle was not repaired. the approximate failure mileage was 86,000. the vin was not available.
04/15/201286000
 Tl- the contact owns a 2006 chrysler town and country. the contact stated that the headlights failed to illuminate. the contact activated and deactivated the headlight switch several times but the headlights failed to function. the failure occurred intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. the manufacturer was contacted and stated that the vehicle was not eligible for the service campaign. the vehicle was not repaired. the approximate failure mileage was 86,000. the vin was not available. mah
04/15/2012
 Tl- the contact owns a 2006 chrysler town and country. the contact stated while parked the headlights would not illuminate. the contact attempted to turn the headlight switch on and off repeatedly but the headlights would not function. the failure occurred intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic was unable to diagnose the failure. there was a manufacturer extended warranty for the headlight failure. the manufacturer stated the vehicle was not included in the extended warranty. the vehicle was not repaired. the approximate failure mileage was 86,000. da
10/23/2011104000
 Tl-the contact owns a 2006 chrysler town & country. the contact stated the headlights would turn on and off while driving. the vehicle was taken to the dealer who stated there was no recall and they would have to take off the instrument panel to check the failure. the vehicle was not repaired. the manufacturer was notified who stated there was no recall and offered no further assistance. the vin was unknown. the failure mileage was 104,000. pmb
10/24/20111195931
 Several tmes the head lights have went out while going down the road. can not find any thing loose or corroded. mostly happens during damp weather. the wipers have quit once also. power steering pump is going out also. *tr
10/24/2011119593
 Several tmes the head lights have went out while going down the road. can not find any thing loose or corroded. mostly happens during damp weather. the wipers have quit once also. power steering pump is going out also.
12/01/2011107568
 Headlights fail to come on, or turn off while driving. it may take several attemps to get the headlights on by turning the switch on and off serveral times. the lights have gone off several times while driving creating a great safety hazard. if you pull the high beam switch the high beams do come on and stay on as long as the switch is held back.
11/23/201146122
 Headlights go out intermittently. sometimes they flicker. recently the headlights went out while driving and had to stop due to safety concerns. they came back on by themselves.
10/20/201190000
 Tl* the contact owns a 2006 chrysler town and country. the contact stated that the headlights would intermittently stop illuminating while driving at night. the failure occurred while driving at various speeds. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure because it only occurred on an intermittent basis. the manufacturer was not notified. the failure mileage was approximately 90,000. the vin was unavailable.
11/23/201146122
 Headlights go out intermittently. sometimes they flicker. recently the headlights went out while driving and had to stop due to safety concerns. they came back on by themselves.
10/20/201190000
 Tl-the contact owns a 2006 chrysler town and country. the contact stated that the headlights would intermittently stop illuminating while driving at night. the failure occurred while driving at various speeds. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure because it only occurred on an intermittent basis. the manufacturer was not notified. the failure mileage was approximately 90,000. the vin was unavailable. sm.
11/23/201146122
 Headlights go out intermittently. sometimes they flicker. recently the headlights went out while driving and had to stop due to safety concerns. they came back on by themselves.
10/20/201190000
 Tl-the contact owns a 2006 chrysler town and country. the contact stated that the headlights would intermittently stop illuminating while driving at night. the failure occurred while driving at various speeds. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure because it only occurred on an intermittent basis. the manufacturer was not notified. the failure mileage was approximately 90,000. the vin was unavailable. sm.
11/23/201146122
 Headlights go out intermittently. sometimes they flicker. recently the headlights went out while driving and had to stop due to safety concerns. they came back on by themselves.
10/20/201190000
 Tl-the contact owns a 2006 chrysler town and country. the contact stated that when driving at various speeds at night the headlights would go out without any warning. the vehicle was taken to the dealer and they advised her that they were unable to diagnose the failure due to it only happening on an intermittent basis. the manufacturer had not been contacted. the failure mileage was approximately 90,000. the vin was unavailable. tb
12/06/201153000
 The switch that operates the turn signals, the wiper/washer, and the high/low beams fails as such: when signaling left at times the right indicator comes on, and visa versa. when operating the wiper on switch, nothing happens until you signal or use the high/low beam part of the switch. when trying to lower my headlight beams the switch will at times fail to lower them until a separate action happens with the switch. all of these failures are sporadic, and will appear apparently when there is moisture in the air through rain or fog. (when you would not want them to happen at all). these are safety recalls i am asking for because the dealership, even though we have an extended warantee says they cannot do anything unless they see it happen. most of this happens after hours or when the dealership is not open. i have had the vehicle to the dealership on three separate times. a recall would cause them to be obligated to do the repair. after researching this problem on the web have found many 2006 town and country minivan owners have experienced the same issue. please issue a recall on these. i am sure other years are affected because that switch is widely used.
01/01/201065000
 Tl* the contact owns a 2006 chrysler town and country. the contact stated that the left turn signal failed to respond upon activation. in addition, the right turn signal would not function. the failure recurred sporadically. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 65,000.
01/01/201065000
 Tl-the contact owns a 2006 chrysler town and country. the contact stated that the left turn signal failed to respond upon activation. in addition, the right turn signal would not function. the failure recurred sporadically. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 65,000. kmj
01/01/201065000
 Tl-the contact owns a 2006 chrysler town and country. the contact was driving at various speeds attempting to make a turn and the left turn signal failed to respond upon engaging. in addition, the right turn signal would not function. the failure occurred sporadically. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 65,000. js
09/17/201178000
 Tl* the contact owns a 2006 chrysler town & country. the contact stated that the headlights shut off while driving on three occasions. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 80,200.
01/01/201065000
 Tl-the contact owns a 2006 chrysler town and country. the contact was driving at various speeds attempting to make a turn and the left turn signal failed to respond upon engaging. in addition, the right turn signal would not function. the failure occurred sporadically. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 65,000. js
09/17/201178000
 Tl* the contact owns a 2006 chrysler town & country. the contact stated that the headlights shut off while driving on three occasions. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 80,200.
09/17/20115
 The headlights on my vehicle would not come on. i had to turn the switch on and off to get them to come on. then they went off when i was pulling out of the parking lot. this happened the same way another time. i took it to the dealership and contacted chrysler. the dealer said they could not do anything because it did not happen for them. chrysler said to work with the dealership. last night - 11/11. i turned on my lights - after a short delay they came on. while driving on the express way they went off and i wiggled the switch and they came on. this happened again. then, the third time the wiggling did not work. i was in complete darkness and going 55 mph. i bumped the switch and they came on. others have said to just pull the high beam lever towards you to get lights enough to pull over. i will do that next time. this is a very frightening and unsafe condition.
09/17/201178000
 Tl- the contact owns a 2006 chrysler town & country. the contact stated that the headlights shut off while driving on three occasions. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 80,200. rvk
09/17/20115
 The headlights on my vehicle would not come on. i had to turn the switch on and off to get them to come on. then they went off when i was pulling out of the parking lot. this happened the same way another time. i took it to the dealership and contacted chrysler. the dealer said they could not do anything because it did not happen for them. chrysler said to work with the dealership. last night - 11/11. i turned on my lights - after a short delay they came on. while driving on the express way they went off and i wiggled the switch and they came on. this happened again. then, the third time the wiggling did not work. i was in complete darkness and going 55 mph. i bumped the switch and they came on. others have said to just pull the high beam lever towards you to get lights enough to pull over. i will do that next time. this is a very frightening and unsafe condition.
09/17/201178000
 Tl- the contact owns a 2006 chrysler town & country. the contact stated that the headlights shut off while driving on three occasions. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 80,200. rvk
09/17/20115
 The headlights on my vehicle would not come on. i had to turn the switch on and off to get them to come on. then they went off when i was pulling out of the parking lot. this happened the same way another time. i took it to the dealership and contacted chrysler. the dealer said they could not do anything because it did not happen for them. chrysler said to work with the dealership. last night - 11/11. i turned on my lights - after a short delay they came on. while driving on the express way they went off and i wiggled the switch and they came on. this happened again. then, the third time the wiggling did not work. i was in complete darkness and going 55 mph. i bumped the switch and they came on. others have said to just pull the high beam lever towards you to get lights enough to pull over. i will do that next time. this is a very frightening and unsafe condition.
09/17/201178000
 Tl - the contact owns a 2006 chrysler town & country. the contact stated that the vehicle head lights turn off while driving in three different occasions. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 80,200. pm
09/17/20115
 The headlights on my vehicle would not come on. i had to turn the switch on and off to get them to come on. then they went off when i was pulling out of the parking lot. this happened the same way another time. i took it to the dealership and contacted chrysler. the dealer said they could not do anything because it did not happen for them. chrysler said to work with the dealership. last night - 11/11. i turned on my lights - after a short delay they came on. while driving on the express way they went off and i wiggled the switch and they came on. this happened again. then, the third time the wiggling did not work. i was in complete darkness and going 55 mph. i bumped the switch and they came on. others have said to just pull the high beam lever towards you to get lights enough to pull over. i will do that next time. this is a very frightening and unsafe condition.
08/15/201199000
 The passenger side map light not working, so found how to remove cover to replace bulb. bulb was not blown, but the housing was blackened and melted. bought a replacement at a dealer and it wouldn't fit! tried in both driver's side and passenger's. parts guy there was surprised that it wouldn't fit, so filed the plastic for me so it would fit. it lit for just a second but wouldn't stay lit. he refunded me. i've been reading where this has happened to others. is there a recall?
06/21/2011129000
 Tl. the contact owns a 2006 chrysler town and country. the contact stated while driving 25 mph the headlight will shut off. the contact also stated the headlight switch has malfunctioned. the contact has not taking vehicle to the dealer. the contact stated the faulty headlight makes it unsafe to drive at night and increases the risk of a crash. the failure mileage was 129,000. jo
03/28/201183044
 Headlights on 2006 chrysler town and country failed while driving.
05/11/201050000
 Tl -the contact owns a 2006 chrysler town and country. while driving approximately 30 mph, the contact engaged the left turn signal selector to make a left turn; however, the turn signal would not function. also, on separate occasions when engaging either the left or right turn signal selector, the opposite signal would activate and not the selected one. the failure was intermittent at various speeds being driven. the vehicle was taken to an authorized dealer and diagnosed at two different times. the technician was unable to duplicate the problem. the vehicle had not been repaired at the time of the complaint. the contact expressed the concern of the safety hazard. the failure mileage was approximately 50,000. js
05/11/201050000
 Tl -the contact owns a 2006 chrysler town and country. while driving approximately 30 mph, the contact engaged the left turn signal; however,the turn signal would not function. in addition, upon activation of the left or right turn signal, the opposite signal would activate and not the selected one. the failure was intermittent at various speeds being driven. the vehicle was taken to an authorized dealer for diagnosis on two separate occasions. the technician was unable to duplicate the problem. the vehicle had not been repaired at the time of the complaint. the contact expressed concern of the potential safety hazard. the failure mileage was approximately 50,000. js
06/10/2010403601
 We are having problems with our multifunction switch wiper high beams. we noticed this a couple of days ago when we turn the turning signal on to go right it was saying we where trying to turn left . this happened on a busy intersection and we almost got hit. now its been doing it more and more.when my wife was driving the mini van she was turning left on a busy street .she turned the turnsignal on to turn left but it was showing right she almost got hit by another vehicle. it scared my three children and my wife. *tr
03/01/2010520001
 Internal and external turn signals intermittently blink the opposite of what is expected. when turning on the left signal the signals occasionally blink right and visa versa. this malfunction may occur two or three times in a row and then it will work correctly for a day or week or more. it is unpredictable. this can be very dangerous as trailing or oncoming drivers respond to the incorrect signals. the local chrysler service people are not able to work on this problem if it isn't occurring when they work on the vehicle. *tr
06/14/2008180001
 Left rear tail light caught fire when turning on turn signal. we used fire extinguisher to control the fire. wynnewood fire department and police arrived to the scene after it. insurance company informed as well as chrysler. fortunately it happened close to our home. fire was near the gas tank. this is a town and country limited edition minivan, 2006, with only 18,000 miles. *tr
01/04/20072475610/03/2006
 Tl*the contact owns a 2006 chrysler town and country. whenever the contact drives the vehicle at night, the interior and exterior lights fade in and out. the vehicle was taken to a dealer on six occasions. the current mileage was 18,310 and failure mileage was 2,475. updated 02-06-08. *kb the dealer stated performed recall for wiper motor, and passenger front seatbelt clasp has sharp edges. updated 02/06/08 *tr
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
10/14/20068300
 Tl*the contact owns a 2006 chrysler town and country. while driving approximately 40 mph at night on normal road conditions, suddenly, the headlights flickered and became inoperable. the driver pulled over to the side of the road with caution. the vehicle was towed to an authorized dealer for inspection and replaced the headlight switch. the vehicle was taken to an authorized dealer on twelve separate occasions for the identical failure. the battery and headlight switch were replaced. the failures continued to occur and there were no resolutions. the vin was unavailable. the failure mileage was 8,300.
EXTERIOR LIGHTING - TAIL LIGHTS
08/03/200715000106/24/2006
 I authorize hnsta to write a letter on my behalf to: daimler chrysler customer center p.o. box 218004 auburn hill michigan 48321-8004 on friday august 3, 2007 was parked on troy ave between eastern parkway and union st in brooklyn ny while parked on the west bound side of toy ave. i was talking to some associates when the right passenger side tail light of my 2006 chevrolet grand caravan burst into flames. the vehicle is currently at the dealer: bayside chrysler jeep dodge 212-19 northern blvd bayside, ny 11361-3193 i would like chrysler to exchange this vehicle for a safer one. there mechanics has determined there was an electrical defect in this one. i believe this type of circumstance should not fall under the lemon law as a common defect. i am really glad i did no take the trip to north carolina with my family and this occurred on the highway or my wife was driving alone with my two kids. *tr there was a wiring short in the tail lamp.updated 09/10/07. *jb
EXTERIOR LIGHTING - TURN SIGNAL
05/05/200940600
 Tl*the contact owns a 2006 chrysler town and country. the contact learned that her turn signal failed when she was informed by another driver who almost rear ended her vehicle. she stated that the signals were flashing normally in the passenger compartment. she took the vehicle to the dealer and they stated that the inside turn signals should have also failed; therefore, it is a manufacturer defect. the dealer replaced several parts before discovering that a wire located between the front seats caused the failure. the total cost for repair was $1,200. the manufacturer filed report number 18623701, but would not assist with the repair because there was no recall and the vehicle was out of warranty. the vin was unknown. the current and failure mileages were 40,600.
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
10/17/2007435002009/12/2006
 When i go to make a right turn my left signal light flashes but the right one does not and when i try to turn on my left signal nothing happens. *jb
08/16/20074100016
 I was driving and about to make a right hand turn. i turned on my right turn signal but my left turn signal came on instead. this resulted in the car behind me not reeling i was turning right and they rear ended me. i tested both turn signals and my left signal did not work at all and my right one would blink the left light. *jb