Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/01/201332000
 Power steering started to whine. i took it to a chrysler dealership. they said i needed a power steering kit and fluid change. they also said the water pump was leaking. only thing is i took it to the same dealership at 22,000 miles with the same power steering problem, that was only 12,000 miles ago. do i have to have the power steering redone every 12,000 miles????? and isn't 32.000 a bit early for water pump leak. i think chrysler should pay.
06/01/20121
 There is a loud whirring noise and i took it to the dealership i purchased it from and they told me that it needed the power steering reservoir replaced. the cost would be $400.00 + to replace. i decided to research this issue on the internet and came across many other complaints of the same issue. i think chrysler should issue a recall for this problem and foot the bill as there are many, many consumers experiencing the same problem that i have. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
06/01/2012
 There is a loud whirring noise and i took it to the dealership i purchased it from and they told me that it needed the power steering reservoir replaced. the cost would be $400.00 + to replace. i decided to research this issue on the internet and came accrossed many other complaints of the same issue. i think chrysler should issue a recall for this problem and foot the bill as there are many, many consumers experiencing the same problem that i have. sincerely, patricia l. cherpes
01/24/2013960001
 Loud whinning for the last few months increased to very loud. had to replace the rack & pinion steering and reservoir...the whole package. *tr
01/24/201396000
 Loud whinning for the last few months increased to very loud. had to replace the rack & pinion steering and reservoir...the whole package.
01/02/201353954
 Rack and pinion failure as end seals on left and right hand sides failed. the power steering fluid leaked into the ribbed boots and later onto the ground resulting in hampered steering ability.
11/16/2012780001
 Whining noise coming from under left side of hood. took car to chrysler dealership & was told that the whining noise was from the power steering & it needs a reservoir & it needs to reroute cooler hose . was also told there is a bulletin on how this would be done. after seeing the many problems other customers are having i can't understand why chrysler would let the safety of their customers suffer. what happened to we will take responsibility for the failure of our product. this problem will cost from $400-$500, but will cost so much more if the loyal american customer is lost. i love my t&c but i will not be a support system or doormat for a company we have all helped from the brink. the car only has 78k miles & i was just about to pass it on to my daughter, but this is dangerous & i will not be buying another of your products! please be responsible & forget the greed & step up chrysler! *tr
11/16/201278000
 Whining noise coming from under left side of hood. took car to chrysler dealership & was told that the whining noise was from the power steering & it needs a resivor & it needs to reroute cooler hose . was also told there is a bulletin on how this would be done. after seeing the many problems other customers are having i can't understand why chrysler would let the safety of their customers suffer. what happened to we will take responsibility for the failure of our product. this problem will cost from $400-$500, but will cost so much more if the loyal american customer is lost. i love my t&c but i will not be a support system or doormat for a company we have all helped from the brink. the car only has 78k miles & i was just about to pass it on to my daughter, but this is dangerous & i will not be buying another of your products! please be responsible & forget the greed & step up chrysler!
08/24/2012121000
 Tl-the contact owns a 2006 chrysler town and country touring minivan. the contact stated that he was unable to see the cruise control button that was on the steering column. the contact was concerned because he was unable to access the cruise control function. the contact also stated that there was not enough room between the seat and the door panel to allow him to access the seat recliner switch. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 121,000 and the current mileage was 124,000. kmj
11/10/2010700001
 Purchased my van in 2008, used with 40000 miles on it. in winter of 2009 i noticed a loud whining noise when turning but once engine warmed up would stop. had power steering fluid check and was low. filled stopped noise. same in 2010, 2011, and now 2012. have to constantly fill fluid. it has to be leaking somewhere. from what i have read this is not a cheap fix. and more importantly if someone's power steering goes out going down a highway or interstate... very very dangerous. this is a part defect and consumers should not be paying for the fix. chrysler should. with all the complaints, what will it take for a recall? *tr
08/24/2012121000
 Tl-the contact owns a 2006 chrysler town and country touring minivan. the contact stated that he was unable to see the cruise control button that was on the steering column. the contact was concerned because he was unable to access the cruise control function. the contact also stated that there was not enough room between the seat and the door panel to allow him to access the seat recliner switch. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 121,000 and the current mileage was 124,000. kmj
11/10/201070000
 Purchsed my van in 2008, used with 40000 miles on it. in winter of 2009 i noticed a loud whining noise when turning but once engine warmed up would stop. had power steering fluid check and was low. filled stopped noise. same in 2010, 2011, and now 2012. have to constantly fill fluid. it has to be leaking somewhere. from what i have read this is not a cheap fix. and more importantly if someones power steering goes out going down a highway or interstate... very very dangerous. this is a part defect and consumers should not be paying for the fix. chrysler should. with all the complaints, what will it take for a recall?
08/24/2012121000
 Tl-the contact owns a 2006 town and country touring minivan. the contact cannot see the cruise control button of the steering column. he feels that it is a safety hazard that he cannot access the button. he also feels it was not enough room to access the vehicle seat recliner button. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 121,000 and the current mileage was 124,000. li
11/10/201070000
 Purchsed my van in 2008, used with 40000 miles on it. in winter of 2009 i noticed a loud whining noise when turning but once engine warmed up would stop. had power steering fluid check and was low. filled stopped noise. same in 2010, 2011, and now 2012. have to constantly fill fluid. it has to be leaking somewhere. from what i have read this is not a cheap fix. and more importantly if someones power steering goes out going down a highway or interstate... very very dangerous. this is a part defect and consumers should not be paying for the fix. chrysler should. with all the complaints, what will it take for a recall?
12/22/2011100000
 Tl-the contact owns a 2006 chrysler town and country. the contact stated that when driving at any speed during inclement weather, the power steering system would malfunction, causing the contact to loose control of the vehicle. the contact took the vehicle to a local mechanic who stated that the power steering malfunction was an issue that can not be remedied. the contact did not take the vehicle to a dealer. the failure mileage was 100,000. kmj
12/22/2011100000
 Tl-the contact owns a 2006 chrysler town and country. the contact stated while driving at any speed during inclement weather the power steering system malfunctioned causing the contact to loose control of the vehicle. the contact took the vehicle to a local mechanic. the mechanic stated the power steering malfunctioning is something that can not be remedied. the contact did not take the vehicle to a dealer. the failure mileage was 100,000. jo
08/01/20121260001
 Rack and pinion steering failure. general whining noise had been occurring for 10-15000 miles, with no discernible loss of power steering fluid. increased noise and banging noise, led us to the rack and pinion steering failure. *tr
08/01/2012126000
 Rack and pinion steering failure. general whining noise had been occuring for 10-15000 miles, with no discernible loss of power steering fluid. increased noise and banging noise, led us to the rack and pinion steering failure.
10/24/20111195931
 Several tmes the head lights have went out while going down the road. can not find any thing loose or corroded. mostly happens during damp weather. the wipers have quit once also. power steering pump is going out also. *tr
10/24/2011119593
 Several tmes the head lights have went out while going down the road. can not find any thing loose or corroded. mostly happens during damp weather. the wipers have quit once also. power steering pump is going out also.
12/15/2010680001
 I was driving on the highway and my power steering went out. it was in the middle of winter with a storm coming in. i had to replace my power steering racking system, which coast me over $500. it is a issue that seems to be happening to many of these vehicles from this year. i also have issues with my power steering going out every time is rains or snows. this was happening well before i had to get the racking system repaired and is still an issue. this is a major safety issue that needs to be fixed. *tr
12/15/201068000
 I was driving on the highway and my power steering went out. it was in the middle of winter with a storm coming in. i had to replace my power steering racking system, which coast me over $500. it is a issue that seems to be happening to many of these vehicles from this year. i also have issues with my power steering going out every time is rains or snows. this was happening well before i had to get the racking system repaired and is still an issue. this is a major safety issue that needs to be fixed.
11/27/2008
 We had our rack and pinion replaced by chrysler over a year ago. it would become hard to steer whenever we would go over any puddles/snow. they say they replaced it, but it still does the same thing. even when we leave it out in the rain over night, the next day it squeals and we can't move the steering wheel. it's the same thing, puddle, rain or snow, squeal and loss of steering anywhere from a few seconds to a couple of minutes. there is a definite design defect with this particular model and it will take someone dying because of it for them to recall this van. we also have always had a rubber burning smell from the front left tire side whenever we have a change in the temperature, around 30-40degrees, usually in wet/slush weather conditions. very strange and nothing has ever been done about it nor can chrysler tell us what it's coming from.
11/24/201154000
 A loud whine started in the engine compartment and steering became difficult. dealership stated that the rack of the steering system had leaked and lost the power steering fluid. the dealership stated this was a common problem. the rack and pinion of the steering had to be replaced.
11/09/201068560
 Power steering rack seals failed, fluid leaking from power steering system. failure was proceeded by long-term low-pitched whining noise coming from power steering system. fluid drained from system while driving making it very difficult to steer vehicle. dealer recommends replacing power steering rack, out of warranty, cost $900.00
12/01/2011
 Loud whining noise coming from steering, once driven for 10 miles or so! having steering column replaced does not solve problem.
11/09/201068560
 Power steering rack seals failed, fluid leaking from power steering system. failure was proceeded by long-term low-pitched whining noise coming from power steering system. fluid drained from system while driving making it very difficult to steer vehicle. dealer recommends replacing power steering rack, out of warranty, cost $900.00
12/01/2011
 Loud whining noise coming from steering, once driven for 10 miles or so! having steering column replaced does not solve problem.
12/13/201170000
 At about 68,000 miles on my 2006 town and country minivan, the power steering started making a loud whining noise. turns out the rack is leaking and this wears on the power steering motor. checked to see if there was a recall, none that i can find. but it appears that there are over 2000 complaints for the same problem. hope they put in for a recall before anyone gets injured and then the lawsuits would cost chrystler more than just fixing the original problem.
11/07/201179864
 Returining from trip, car was making whining sound that got louder with acceleration. took to dealership (chrysler) - was told rack was dry -no fluid. $1228 for replacement of power steering and rack. turns out it is a known issue with chrysler 2006 model -see complaints here -http://townhall-talk.edmunds.com/direct/view/.f172b27/80 i feel chrysler should be paying to replace these as it is a manufacturing defect.
12/13/201170000
 At about 68,000 miles on my 2006 town and country minivan, the power steering started making a loud whining noise. turns out the rack is leaking and this wears on the power steering motor. checked to see if there was a recall, none that i can find. but it appears that there are over 2000 complaints for the same problem. hope they put in for a recall before anyone gets injured and then the lawsuits would cost chrystler more than just fixing the original problem.
11/07/201179864
 Returining from trip, car was making whining sound that got louder with acceleration. took to dealership (chrysler) - was told rack was dry -no fluid. $1228 for replacement of power steering and rack. turns out it is a known issue with chrysler 2006 model -see complaints here -http://townhall-talk.edmunds.com/direct/view/.f172b27/80 i feel chrysler should be paying to replace these as it is a manufacturing defect.
12/13/201170000
 At about 68,000 miles on my 2006 town and country minivan, the power steering started making a loud whining noise. turns out the rack is leaking and this wears on the power steering motor. checked to see if there was a recall, none that i can find. but it appears that there are over 2000 complaints for the same problem. hope they put in for a recall before anyone gets injured and then the lawsuits would cost chrystler more than just fixing the original problem.
11/07/201179864
 Returining from trip, car was making whining sound that got louder with acceleration. took to dealership (chrysler) - was told rack was dry -no fluid. $1228 for replacement of power steering and rack. turns out it is a known issue with chrysler 2006 model -see complaints here -http://townhall-talk.edmunds.com/direct/view/.f172b27/80 i feel chrysler should be paying to replace these as it is a manufacturing defect.
12/13/201170000
 At about 68,000 miles on my 2006 town and country minivan, the power steering started making a loud whining noise. turns out the rack is leaking and this wears on the power steering motor. checked to see if there was a recall, none that i can find. but it appears that there are over 2000 complaints for the same problem. hope they put in for a recall before anyone gets injured and then the lawsuits would cost chrystler more than just fixing the original problem.
11/07/201179864
 Returining from trip, car was making whining sound that got louder with acceleration. took to dealership (chrysler) - was told rack was dry -no fluid. $1228 for replacement of power steering and rack. turns out it is a known issue with chrysler 2006 model -see complaints here -http://townhall-talk.edmunds.com/direct/view/.f172b27/80 i feel chrysler should be paying to replace these as it is a manufacturing defect.
07/22/201166622
 When driving in rain through a puddle (1 deep) my power steering went out when i tried to turn making it almost impossible to steer. mechanic stated that it was likely due to location of the belt which can fail when wet and was a known issue with this model vehicle. since then, this has occurred 3 times, always in rain. this is extremely dangerous as it makes it almost impossible to steer the vehicle. i was told there is no known fix for the problem.
09/29/2011
 Tl* the contact owns a 2006 chrysler town and country. the contact was driving approximately 30 mph through a large puddle of water when the power steering warning indicator illuminated with a complete loss in steering power. after driving for a few moments, the power steering began to function normally without the illumination of the warning indicator. the failure occurred intermittently. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the failure mileage and vin number were unavailable.
09/29/2011
 Tl- the contact owns a 2006 chrysler town and country. the contact was driving approximately 30 mph through a large puddle of water when the power steering warning indicator illuminated with a complete loss in steering power. after driving for a few moments, the power steering began to function normally without the illumination of the warning indicator. the failure occurred intermittently. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the failure mileage and vin number were unavailable. kmj
09/29/2011
 Tl-the contact owns a 2006 chrysler town and country. the contact was driving approximately 30 mph through large puddle of water in the road and immediately the power steering warning indicator illuminated with a complete loss in the steering power. after driving for a few moments the power steering began to function normally without the illumination of the warning indicator. the failure occurred intermittently. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the failure mileage and vin number were unavailable. js
09/22/201046000
 The power steering pump being low on fluid duo to a leak from the rack and pinion. that cause the power steeering whining is extremely loud.
12/28/200940000
 First noticed that the power steering system whines during a highway trip michigan to tennesee in 2010. thought the fluid was low so topped it off. fast forward one year later and 12,000 miles and the whine occurs more often and louder. by the spring of 2011 had the system flushed ($40). whining continued. found on internet blogs that filter/reservoir could be plugged with debri. tech confirmed this at the second flush($20). this service seemed to work for about a month before whine came back. third flush ($69) worked for a 1000 mile trip and some, but whine is back at high speed and high temperature days (above 80f). now, i'm noticing power steering fluid drops on the garage floor. just under 60000 miles on the vehicle. i fear based on all the other complaints, i will have $1000 rack and pinion repair to look forward to.
09/06/201165000
 Tl* the contact owns a 2006 chrysler town and country. while parked, the contact noticed the check engine light was illuminated. the vehicle was taken to an independent mechanic where the mechanic advised that the fuel exhaust recirculation sensor had failed and would need to be replaced. in addition, the dealer stated that the steering rack assembly also needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 65,000.
12/28/200940000
 First noticed that the power steering system whines during a highway trip michigan to tennesee in 2010. thought the fluid was low so topped it off. fast forward one year later and 12,000 miles and the whine occurs more often and louder. by the spring of 2011 had the system flushed ($40). whining continued. found on internet blogs that filter/reservoir could be plugged with debri. tech confirmed this at the second flush($20). this service seemed to work for about a month before whine came back. third flush ($69) worked for a 1000 mile trip and some, but whine is back at high speed and high temperature days (above 80f). now, i'm noticing power steering fluid drops on the garage floor. just under 60000 miles on the vehicle. i fear based on all the other complaints, i will have $1000 rack and pinion repair to look forward to.
09/06/201165000
 Tl* the contact owns a 2006 chrysler town and country. while parked, the contact noticed the check engine light was illuminated. the vehicle was taken to an independent mechanic where the mechanic advised that the fuel exhaust recirculation sensor had failed and would need to be replaced. in addition, the dealer stated that the steering rack assembly also needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 65,000.
09/02/2010
 While driving during a rain storm i went through a puddle. i lost power steering for about 30 seconds. this has happened twice!!! it is scary and i will never buy another chrysler
12/28/200940000
 First noticed that the power steering system whines during a highway trip michigan to tennesee in 2010. thought the fluid was low so topped it off. fast forward one year later and 12,000 miles and the whine occurs more often and louder. by the spring of 2011 had the system flushed ($40). whining continued. found on internet blogs that filter/reservoir could be plugged with debri. tech confirmed this at the second flush($20). this service seemed to work for about a month before whine came back. third flush ($69) worked for a 1000 mile trip and some, but whine is back at high speed and high temperature days (above 80f). now, i'm noticing power steering fluid drops on the garage floor. just under 60000 miles on the vehicle. i fear based on all the other complaints, i will have $1000 rack and pinion repair to look forward to.
09/06/201165000
 Tl- the contact owns a 2006 chrysler town and country. while parked, the contact noticed the check engine light was illuminated. the vehicle was taken to an independent mechanic where the mechanic advised that the fuel exhaust recirculation sensor had failed and would need to be replaced. in addition, the dealer stated that the steering rack assembly also needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 65,000. kmj
09/02/2010
 While driving during a rain storm i went through a puddle. i lost power steering for about 30 seconds. this has happened twice!!! it is scary and i will never buy another chrysler
09/06/201165000
 Tl- the contact owns a 2006 chrysler town and country. while parked the contact noticed the check engine light illuminated on the instrument panel. the vehicle was taken to an independent mechanic. the mechanic stated the fuel exhaust recirculation sensor had failed and had to be replaced. also while at the dealer for an unrelated repair the technician stated the steering rack assembly had to be replaced. the vehicle was not repaired. the approximate failure mileage was 65,000. ds
09/02/2010
 While driving during a rain storm i went through a puddle. i lost power steering for about 30 seconds. this has happened twice!!! it is scary and i will never buy another chrysler
08/11/201170115
 While driving during a rain storm we went through a puddle. we lost power steering for about a minute. if this had happened on an interstate or mountain road it could have been very dangerous.
07/15/201174000
 Was told by 2 different repair shops, the steering rack and pinion system for my van is seeping fluid. it has not failed yet but is a potential catastrophy in waiting. from research i have found thousands of simular complaints/failure of the steering system for this year and make of chrysler van.
03/16/201150900
 At 50,000 plus miles the van began making a horrible whining noise. the steering rack and pinion had to be replaced - a total of $1,600.00. this is ridiculous for a vehicle with only 50,000 miles. after viewing on line complaints, i see that my vehicle is not the only one. chrysler needs to step up and recall these vehicles and reimburse the people that have been out thousands of dollars due to their mistake.
06/06/201170000
 Power steering leak and failure. began with whinning noise at around 70,000. upon inspection, power steering assembly failed and required replacement. found many other owners complaining of same condition on other websites. some had two and three rack and pinion racks replaced which seemed to fix the problem for a short while. concerned about power steering failure at such low mileage and possible safety risk for my daughter who has just begun driving. appears to be a very common problem at low mileage for this model and have requested a recall from chrysler.
04/04/201170000
 Steering rack and pins. i own a 2006 town & country and took it in for 19 point check up and heard whining when turning on the van. told that the steering rack was leaking. informed by dealer this is a major thing going on in these vehicles. did research on line to find over 2,000 complaints regarding this issue. cost over $900.00. this should seriously be looked into and a recall should be made if people are having this many problems.
11/07/201039438
 While my wife and daughter were pulling into the wataburger (fast food joint) off marbauch road at about ten miles per hour, the rack and pinon system of the steering mechanism basically exploded. they had almost no control over the direction the vehicle was going. it has failed but the once, and nearly caused my wife to hit parked automobiles. vehicle was towed to ipac on loop 410 where the entire r&p unit was replaced with, i hope, new parts.
01/18/201138100
 During the first incident, i lost all power to my engine, most of my gauges, and my power steering while driving 35 mph. i pulled my car over to the side of the road and it wouldn't restart immediately. the dealership had my car for aprox. 5 days and couldn't find anything wrong. about a month later, the car stalled the same as before, except this time it was right after i started the engine and began pulling up the driveway. aprox. 8 minutes later, it stalled again, with the same problems as in the first incident a month previously; however, this time i was driving 50 mph on wet country roads. i suddenly lost my heating/forced air, my engine, and most of my gauges. i didn't loose my power steering immediately. while i was still moving at 50 mph, i put the car from drive into neutral, restarted the engine, and put the car back into drive. a few seconds later, it stalled again, but i noticeably lost the power steering immediately that time. i was able to safely pull the car over, turn the ignition to off, then restart the car. i drove from there to the dealership without further problems. the dealership has had my vehicle for 10 days so far, and cannot locate or diagnose a problem. in every incident, there was no warning whatsoever. the car didn't make any unusual noises or behave erratically. one moment i had power, and the next i didn't. i simply lost the ability to accelerate my vehicle, lost my power steering, my engine stopped running, and the gauges all dropped to zero. no warning lights of any kind ever came on, and i didn't loose the electricity to my dash, radio, etc. though i lost the blowing warm air/defroster function that had been turned on.
02/27/201144925
 I own a 2006 town and country with 44,925 miles. at 38,000 mile (just out of warranty i noticed a whine in the engine compartment after interstate driving. after checking i noticed that the power steering fluid was low but not empty. i filled the unit and the noise subsided but didn't go away. i read that the power steering reservoir sometimes has a plugged filter so i chsnged the reservoir but no change. i've continually had to add small amounts of atf +4 most recently 2 weeks ago. after checking today the level is down again. and the rack and pinion ass'y boot is leaking. cost to replace ... about $1000 if the pump is ok. my first and last chrysler product.
01/03/201058000
 Power steering system has been whining and steering has shuddered when turning at low speeds. same condition exists on three other chrysler town and country minivans owned by different family members from 2006 through 2009 models. found many other owners complaining of same condition on other websites. some had two and three rack and pinion racks replaced which seemed to fix the problem for a short while. my mechanic thought it was air leaking into the power steering system.
02/01/20076000
 Tl-the contact owns a 2006 chrysler town and country. while driving at any speed the contact would hear a loud whining noise coming from the engine. the vehicle was taken to an authorized dealer where the contact was told the noise was coming from the steering column. power steering fluid was added to the vehicle. approximately 6 months later the failure began to recur. the vehicle was taken back to the authorized dealer where power steering fluid was again added. the failure continues. the failure mileage was 6,000 and the current mileage was 69,300. the vin was unavailable. sm.
01/03/201058000
 Power steering system has been whining and steering has shuddered when turning at low speeds. same condition exists on three other chrysler town and country minivans owned by different family members from 2006 through 2009 models. found many other owners complaining of same condition on other websites. some had two and three rack and pinion racks replaced which seemed to fix the problem for a short while. my mechanic thought it was air leaking into the power steering system.
02/01/20076000
 Tl-the contact owns a 2006 chrysler town and country. while driving at any speed the contact would hear a loud whining noise coming from the engine. the vehicle was taken to an authorized dealer where the contact was told the noise was coming from the steering column. power steering fluid was added to the vehicle. approximately 6 months later the failure began to recur. the vehicle was taken back to the authorized dealer where power steering fluid was again added. the failure continues. the failure mileage was 6,000 and the current mileage was 69,300. the vin was unavailable. sm.
01/03/201058000
 Power steering system has been whining and steering has shuddered when turning at low speeds. same condition exists on three other chrysler town and country minivans owned by different family members from 2006 through 2009 models. found many other owners complaining of same condition on other websites. some had two and three rack and pinion racks replaced which seemed to fix the problem for a short while. my mechanic thought it was air leaking into the power steering system.
02/01/20076000
 Tl-the contact owns a 2006 chrysler town and country. while driving at any speed the contact would hear a loud whining noise coming from the engine. the vehicle was taken to an authorized dealer where the contact was told the noise was coming from the steering column. power steering fluid was added to the vehicle. approximately 6 months later the failure began to recur. the vehicle was taken back to the authorized dealer where power steering fluid was again added. the failure continues. the failure mileage was 6,000 and the current mileage was 69,300. the vin was unavailable. sm.
12/15/201049000
 Power steering leak and failure. began with whinning noise at around 40,000. upon inspection, power steering assembly failed and required replacement. within two weeks of service, new steering assembly began whinning and leaking again. the steering assembly had to be replaced a second time. concerned about power steering failure at such low mileage and possible safety risk for the future. appears to be a common problem at low mileage for this model and have requested a recall from chrysler.
02/01/20076000
 Tl-the contact owns a 2006 chrysler town and country. while driving at any speed the contact would hear a loud whining noise coming from the engine. the vehicle was taken to an authorized dealer where the contact was told the noise was coming from the steering column. power steering fluid was added to the vehicle. approximately 6 months later the failure began to recur. the vehicle was taken back to the authorized dealer where power steering fluid was again added. the failure continues. the failure mileage was 6,000 and the current mileage was 69,300. the vin was unavailable. sm.
12/15/201049000
 Power steering leak and failure. began with whinning noise at around 40,000. upon inspection, power steering assembly failed and required replacement. within two weeks of service, new steering assembly began whinning and leaking again. the steering assembly had to be replaced a second time. concerned about power steering failure at such low mileage and possible safety risk for the future. appears to be a common problem at low mileage for this model and have requested a recall from chrysler.
02/01/20076000
 Tl-the contact owns a 2006 chrysler town and country. while driving at any speed the contact would hear a loud whining noise coming from the engine. the vehicle was taken to an authorized dealer where the contact was told the noise was coming from the steering column. power steering fluid was added to the vehicle. approximately 6 months later the failure began to recur. the vehicle was taken back to the authorized dealer where power steering fluid was again added. the failure continues. the failure mileage was 6,000 and the current mileage was 69,300. the vin was unavailable. sm.
12/15/201049000
 Power steering leak and failure. began with whinning noise at around 40,000. upon inspection, power steering assembly failed and required replacement. within two weeks of service, new steering assembly began whinning and leaking again. the steering assembly had to be replaced a second time. concerned about power steering failure at such low mileage and possible safety risk for the future. appears to be a common problem at low mileage for this model and have requested a recall from chrysler.
12/13/200745000
 Purchased 2006 tc chrysler in november 2006. at aproximently 43k miles, december 2007, the powering steering began whining. vehicle was determined by chrysler to need a new rack for the steering, new hoses, new steering resavor etc.. costing over $1,500. i was advised that my warrentee was expired.
12/13/201050000
 Rack & pinion whining, power steering harder to steer. at about 50k mi started to hear a whining sound coming from the engine area, took it in to chrysler and they advised it was coming from the rack and pinion, but it does not affect drive of vehicle and refused to cover it under warranty, so we did not do anything with it; over time my steering got harder and harder, and whining got louder; took it back in 30k mi later after warranty expired, and they advised that the power steering is going out due to an issue with the rack and pinion and that the rack and pinion needs to be replaced along with power steering pump. at carcomplaints.com there are a lot of other individuals with same issue at approx the same miles when problem started occuring. this to me does seem to be a factory defect and dealer is refusing to help out with any of the repairs. and the fact that it affects steering raises a huge safety concern in my mind.
12/13/200745000
 Purchased 2006 tc chrysler in november 2006. at aproximently 43k miles, december 2007, the powering steering began whining. vehicle was determined by chrysler to need a new rack for the steering, new hoses, new steering resavor etc.. costing over $1,500. i was advised that my warrentee was expired.
12/13/201050000
 Rack & pinion whining, power steering harder to steer. at about 50k mi started to hear a whining sound coming from the engine area, took it in to chrysler and they advised it was coming from the rack and pinion, but it does not affect drive of vehicle and refused to cover it under warranty, so we did not do anything with it; over time my steering got harder and harder, and whining got louder; took it back in 30k mi later after warranty expired, and they advised that the power steering is going out due to an issue with the rack and pinion and that the rack and pinion needs to be replaced along with power steering pump. at carcomplaints.com there are a lot of other individuals with same issue at approx the same miles when problem started occuring. this to me does seem to be a factory defect and dealer is refusing to help out with any of the repairs. and the fact that it affects steering raises a huge safety concern in my mind.
06/08/201034567
 We bought a brand new 2006 t & c and have maintained it like new inside and out - not abused. still looks brand new. at 34,000 miles we need to replace rack and pinion! cost is around $1,000 that we don't have! chrysler need to be honest and do something about this problem. if there is any help, suggestions, we'd appreciate it.
12/13/200745000
 Purchased 2006 tc chrysler in november 2006. at aproximently 43k miles, december 2007, the powering steering began whining. vehicle was determined by chrysler to need a new rack for the steering, new hoses, new steering resavor etc.. costing over $1,500. i was advised that my warrentee was expired.
12/13/201050000
 Rack & pinion whining, power steering harder to steer. at about 50k mi started to hear a whining sound coming from the engine area, took it in to chrysler and they advised it was coming from the rack and pinion, but it does not affect drive of vehicle and refused to cover it under warranty, so we did not do anything with it; over time my steering got harder and harder, and whining got louder; took it back in 30k mi later after warranty expired, and they advised that the power steering is going out due to an issue with the rack and pinion and that the rack and pinion needs to be replaced along with power steering pump. at carcomplaints.com there are a lot of other individuals with same issue at approx the same miles when problem started occuring. this to me does seem to be a factory defect and dealer is refusing to help out with any of the repairs. and the fact that it affects steering raises a huge safety concern in my mind.
06/08/201034567
 We bought a brand new 2006 t & c and have maintained it like new inside and out - not abused. still looks brand new. at 34,000 miles we need to replace rack and pinion! cost is around $1,000 that we don't have! chrysler need to be honest and do something about this problem. if there is any help, suggestions, we'd appreciate it.
12/13/200745000
 Purchased 2006 tc chrysler in november 2006. at aproximently 43k miles, december 2007, the powering steering began whining. vehicle was determined by chrysler to need a new rack for the steering, new hoses, new steering resavor etc.. costing over $1,500. i was advised that my warrentee was expired.
12/13/201050000
 Rack & pinion whining, power steering harder to steer. at about 50k mi started to hear a whining sound coming from the engine area, took it in to chrysler and they advised it was coming from the rack and pinion, but it does not affect drive of vehicle and refused to cover it under warranty, so we did not do anything with it; over time my steering got harder and harder, and whining got louder; took it back in 30k mi later after warranty expired, and they advised that the power steering is going out due to an issue with the rack and pinion and that the rack and pinion needs to be replaced along with power steering pump. at carcomplaints.com there are a lot of other individuals with same issue at approx the same miles when problem started occuring. this to me does seem to be a factory defect and dealer is refusing to help out with any of the repairs. and the fact that it affects steering raises a huge safety concern in my mind.
06/08/201034567
 We bought a brand new 2006 t & c and have maintained it like new inside and out - not abused. still looks brand new. at 34,000 miles we need to replace rack and pinion! cost is around $1,000 that we don't have! chrysler need to be honest and do something about this problem. if there is any help, suggestions, we'd appreciate it.
12/13/200745000
 Purchased 2006 tc chrysler in november 2006. at aproximently 43k miles, december 2007, the powering steering began whining. vehicle was determined by chrysler to need a new rack for the steering, new hoses, new steering resavor etc.. costing over $1,500. i was advised that my warrentee was expired.
12/13/201050000
 Rack & pinion whining, power steering harder to steer. at about 50k mi started to hear a whining sound coming from the engine area, took it in to chrysler and they advised it was coming from the rack and pinion, but it does not affect drive of vehicle and refused to cover it under warranty, so we did not do anything with it; over time my steering got harder and harder, and whining got louder; took it back in 30k mi later after warranty expired, and they advised that the power steering is going out due to an issue with the rack and pinion and that the rack and pinion needs to be replaced along with power steering pump. at carcomplaints.com there are a lot of other individuals with same issue at approx the same miles when problem started occuring. this to me does seem to be a factory defect and dealer is refusing to help out with any of the repairs. and the fact that it affects steering raises a huge safety concern in my mind.
06/08/201034567
 We bought a brand new 2006 t & c and have maintained it like new inside and out - not abused. still looks brand new. at 34,000 miles we need to replace rack and pinion! cost is around $1,000 that we don't have! chrysler need to be honest and do something about this problem. if there is any help, suggestions, we'd appreciate it.
12/03/201050000
 Power steering-whining noise. need replacing at a cost of 900.00.
02/18/201061394
 There was a fluid leak at the power steering rack they replaced gear-rack and pinion. parts $394.60 labor $456.00 fluid power steering $19.60 - service completed under iws. extened warranty total invoice $ 850.60 mileage 61394
09/09/201062000
 Power steering fluid leaking from crack in rack and pinion housing on our 2006 chrysler t&c at 60,000 miles. fix is $800 to replace entire rack and pinion system.
06/01/201021000
 2006 t&c van bought new 21,400 miles. winning sound due to defective steering pump. dealer says pump is full of fluid and no leaks; wants $600 to replace pump. passenger side window doesn't go up and down. no events leading up to either failure. constant problem. i have yet to come up with the $1000 that dealer wants to fix problem. old part still in car waiting your reply. thanks!
01/01/200721000
 Right rear power door fails to open from rear push botton, later in time, door lock failed to open when unlocking doors, also door won't lock on auto., or when driving as the rest of the doors. very dangerous, my grandchildren ride quite regularly and affraid door may malfunction. also when turn left at times theirs a grinding noise coming from the front of the car.
05/15/201049190
 I own a 2006 chrysler town and country. i noticed a whining noise coming from the front of the car. i took it in to chrysler dealer yesterday and was told that it was the power steering reservoir. this van only has 49,000 miles on it. and today i came to know that this repair was not even covered on the extended warranty. that makes no sense to me. please look into this and make chrysler do something about it.
05/07/2010
 If we turn the steering wheel to the right, there is a mehanical clicking noise.
04/06/201042703
 2006 chrysler town and country .power steering failure at 29352 miles lost all fluid and replaced power steering cooler now at 42703 i am told power steering gear leaking at outer boots $800 repair
04/13/2010
 Power steering goes out. so far this has been just when i turn the vehicle on, but it's happened 3 times now and yesterday was accompanied by a squeal.
10/01/200936000
 I have a 2006 chrysler town and country that the rack and pinion is leaking power steering fluid.
03/01/201060000
 Noise in front end whining noise took to carrols auto was told this is the 12th one this year already. rack and pinion mechanism leaking fluid at boots. replace rack and pinion assembly. there are others on website with same issues. cost is roughly $1000 to replace with labor. this could cause failure of pump assebly also
12/01/2009600001
 Whining noises from power steering unit or rack. more audible when fluid is lower. seems that im not the only one: http://townhall.edmunds.com/direct/view/.f172b27. *tr
03/03/2008336861
 Power steering malfunctions on my chrysler 2006 town and country. the gear for the rack and pinion steering and the crankcase vent valve were replaced in march 2008. it is now happening again. chrysler needs to recall these vehicles and fix them correctly. *tr
06/01/2009350001
 I have a 2006 chrysler town and country van that is having power steering problems. i only have 44,000 miles now and the problem started at 35,000 miles. i took it to the dealer twice before my 36k mile warranty was up and they said it was a common noise. i said okay and left, now i need a new power steering pump that could have been done under warranty. this noise and problem starts about 30 minutes after i start driving or the fluid gets warm. this problem makes it difficult to steer the van. i have not replaced the pump yet due to the cost of repairs. the dealer estimate is around $600-700. i googled this problem and found a web site at edmunds.com. this site has 84 posts about the same problem. the posts start on 11/29/07 thru today. thank you for your time. *tr
01/05/2008704871
 I started having a whining noise when i started but my 2006 chrysler town and country. now the noise has gotten louder and continues when you turn the wheel. i have taken it to a mechanic and they said i need a new rack and pinion, hoses, reservoir and power steering pump. this is a major problem for these vans and chrysler know about the issue because the mechanic at the dealership says that they see a lot of these in. also if you look online there are many post about these problems like at http://www.townhall-talkedmunds.com/direct/view/.f172b27/40 . this problem happens everyday and know i was told if this is not fixed it can cause fires or the vehicle dying on me. *tr
01/05/2010880001
 Power steering pump problems. steering rack failure. *tr
01/21/2010350001
 Grinding humming noise with power steering. chrysler mechanic told me that chrysler did not make the hose long enough so it gets clogged and causes problems. told me also that rack needs to be replaced because it is leaking. this should be a recall. i paid for the new hose so far but don't want to pay $1000 for a new rack when it is their fault. *tr
11/27/2009421
 I have a 2006 chrysler town & country with 42,000 miles. after the last oil change i noticed a loud whining noise after starting it & continued to sound like a jet taking off until it warmed up. my husband had a friend look at it & noticed there was very little power steering fluid, so he filled it up & the sound disappeared. today i took it to the chrysler dealer again for another oil change & they said they noticed a leak coming from the rack & it needed to be replaced for $800+! how can this be since it only has 42,000 miles??!! unfortunately the warranty expired at 36,000. they said i had to replace it or the power steering could go out at any time. luckily nothing horrible happened while driving on the highway recently with my daughter!! there should definitely be a recall on this!! i have been hearing from others & reading tons of posts online about this very problem with newer t & c. please look into this major problem!!!! *tr
12/01/2009400001
 Kept smelling a burning rubber smell, took car in for several things because of the extended warranty we have (we bought it when we bought our car new - always get an extended warranty with chrysler products!!) they are now fixing the steering rack & pinion - and the electronic driver-side passenger door, the gps/radio system, the throttle which they claim is a maintenance issue (but there are bulletins out about that too) and our auto locks and airbag warning signal (which wa replaced before). *tr
12/20/20071
 My 2006 town and country had to have power steering worked on in the first year of owning it , but was covered under warranty...just soo everyone's aware if the dealers mechanics see a problem under the hood, but you don't complain about it they aren't allowed to mention it . so that means if you had your car into dealer and they saw there was something wrong with your powersteering, but you don't complain they will not go out of their way to tell you about the problem. *tr
01/01/20071
 When i drive my 2006 chrysler town and country through a puddle or in a heavy downpour, my power steering goes out. the belt slips and squeals for quite a while before the power steering starts working again. i haven't been able to find a dealer or mechanic that knows how to fix the problem. my wife and i have both driven off the road due to this issue. *tr
11/16/2009356351
 I have a 2006 town and country 35,635 miles - bought it new but the warranty ran out in april. i have had a terrible whining problem that was just diagnosed as my rack and pinion was leaking. $375 for the part, $357 for labor, $16.00 fluid and $59.95 for the alignment after. i asked the dealer about complaining to chrysler and she said to try it. well chrysler is going to pay the part and warranty it for 1 year or 12,000 miles. so im still not happy about the $432.95 left for me, which i think chrysler should pay also because of the numerous reports. i think there should have been a recall and the whole shot paid for. *tr
12/07/2008290001
 2006 town & country minivan makes a loud whining sound when cold outside and the steering fluid needs to be filled abnormally often. this happened daily until i checked a car repair website and they told me to check the fluids and when we did we saw that the steering fluid was very low. since then my husband checks it weekly and fills it when needed. i haven't taken it in (because we can't afford a large repair bill) the research i have done on-line shows that this is an ongoing problem with this make and model... why hasn't there been a recall yet??? help, this vehicle is our family car and we carry our children in it.. we are still paying off this car... one more year.... please help us and make them finally issue a recall...... don't let the big car makers get away with treating us like this.... *tr
09/05/2008450001
 Parked car at foodlion car engine catch on fire local fire department came out to put out the fire. fire department stated it was the power steering line or transmission line that caught on fire which in turn caught the back of the motor on fire. *tr
08/07/2009220451
 I bought a 2006 town and country lx in may 17, 2006. shortly after a year i had to replace my brakes, not only my pads were gone but the rotor was damaged and i never even got a warning, than april 2008 i had to replace my power steering bracket. in may 2009 again my brakes and rotors were gone. june 1st 2009 my van died. i had to buy a new battery. july 29 my driver side mirror fell down. and now august 7 my front a/c wont work but the back does. *tr
07/14/2009430001
 I have a 2006 chrysler town & country mini-van that has approx. 45000 miles on it. it started whining when the engine started. then i noticed that the power-steering fluid was low and their was a small puddle on the driveway. i took it to the dealership to have it diagnosed. they said the rack & pinion steering failed on the vehicle and it needed a new steering rack. chrysler acknowledged that there was a problem with this part but they would not do anything to fix it. i had to pay $750 to get it fixed. i have read online many instances of this failing and yet chrysler still will not issue a recall on this. it is dangerous to have all of these vehicles on the road with potential steering problems. *tr
05/16/20091
 Power steering rack leaking had to have it replaced today at about 51k miles. had noticed some whining noises back in the mid 40k range thought it was do to the cold weather. i know there have been alot of complaints about this issue. now with chrysler in bankruptcy doubt anything will come of it as far as a recall goes. but its obvious that its a faulty part. guess next time i by a car its going to be a toyota or honda, im all for american made products but not when they are this unreliable. *tr
03/26/2009420001
 Squealing power steering during winter months when van was inspected i was told i needed rack and pinion replaced leaking power steering fluid. *tr
11/16/2007450001
 The steering rack and pinion has started to leak and make noise at 45000 miles. the chrysler dealership in town said that there is no warrant on this,as i would have to pay for it at 850.00. in reading the chat lines it appears to be happening to a lot of folks. *tr
01/01/2009490001
 My 2006 town and country power steering rack is leaking. i had my oil changes on a regular basis no one ever said anything about leak until it was no longer under warranty. and i read several letters stating the chrysler knows about it! wow what a rip off and they should handle this with a recall and fix it. over $1,500 to fix! i don't have that kind of money in today's world. *tr
12/12/2007313361
 1. i did nothing unusual or potentially destructive. 2. the right front ball joint has worn loose-will not satisfy me inspection in the vehicle's third year. if it lets go, it could cause an accident, which on the road or turnpike could cause injury and/or death to one or more vehicle occupants. 3. i am going to take vehicle back to dealer for replacement--it is only 27 months old and still under warranty. *tr
12/28/2008370001
 Our van started leaking several months ago and then recently it started making a whirring sound that increased with the engine rpm and when the wheels were turned. it also had a smell of something burning. i took the van to the chrysler dealer we bought it from. they called to tell me that there were two separate leaks, the water pump and the power steering rack and both would need replacement. they also found the stabilizer links and bushings were worn out. chrysler agreed to pay for parts but not labor. the van has 37k miles and the warranty had run out over the summer. *tr
11/21/2008458871
 Failed power steering rack at 45k miles. whining noise worse at start up and cold temperatures. upon researching the internet, i found one website discussion board (http://townhall-talk.edmunds.com/direct/view/.f172b27/0) where there are over 21 separate instances of the same problem. many of these occurring below 50k miles. i purchased the car used in july of 07. it always had a slight whine but has gotten progressively worse over time. it is my understanding chrysler is aware of the problem but chooses not to do anything to resolve it. *tr
09/27/20081
 My 2006 chrysler town and country has a whine in the steering. after researching on-line and talking to local mechanics this is a very common and costly issue. the minimum cost i have found is around $800. chrysler to my knowledge has not stepped up and addressed this. a 2 yr. old vehicle should not have this problem. *tr
08/30/200846000
 Tl*the contact owns a 2006 chrysler town and country. the contact stated that his 30 pound infant pulled on the automatic transmission lever while no key was in the ignition. the vehicle began moving and crashed into a stop sign. the dealer stated that a pin in the steering column failed and needed to be replaced at the cost of over $1,595. the technician further stated that it normally takes excessive force to break that pin, which is impossible for a 30 pound infant. the steering column did not lock properly to prevent the gears from shifting. the vehicle has not been repaired. he is in the process of notifying the manufacturer. the vin was unknown. the failure and current mileages were 46,000.
08/26/2008420001
 I own a 2006 chrysler town and country van. i noticed a whining moaning sound coming from the front of the car. i took it in to chrysler today and was told it was the reservoir power steering. this van only has 42,000 miles on it. i have been looking on the internet and there are many mant posts about the same problem that leads to bigger problems...like the steering rack. i think this issue needs to be addressed by chrysler and a recall issued. these vehicles should not be doing this over and over. i do not drive the van rough or excessively. i am a mother of 3 children. we just drive. this repair was not even covered on the extended warranty. that makes no sense. please look into this and make chrysler do something about it. *tr
10/29/200718200104/27/2006
 Tl*the contact owns a 2006 chrysler town and country. while turning or merging to the right, the steering freezes. on october 29, 2007, the contact was nearly struck head on by oncoming traffic when the steering wheel froze in place. the failure usually occurs at intersections where water drains off the road or when driving over a pot hole; however, it always occurs when steering to the right. the dealer stated that it was a design flaw. the contact is filing a law suit under the lemon law. the speed was unknown. the current and failure mileages were 18,200.
STEERING - HYDRAULIC POWER ASSIST - PUMP
01/18/2008107/05/2007
 Whinning-nosies from power steering unit or rack. the fluid is full ,but the unit makes a noise like it's out of fluid. the noise is getting a lot worse. *cn
STEERING - RACK AND PINION
03/01/201050000
 Tl*the contact owns a 2006 chrysler town & country. the contact was driving approximately 35 mph, proceeding to make a turn. there was a loud whining noise coming from the steering wheel. when the vehicle was parked the contact detected power steering fluid leakage on the ground. the vehicle was taken to an authorized dealer for inspection. the failure was contributed to the steering rack and pinion. the vehicle had not been repaired at the time of the complaint. the vin was unavailable. the failure mileage was 50,000. the current mileage was 70,000.
11/01/200945000
 Tl*the contact owns a 2006 chrysler town and country. the contact inspected the vehicle and detected that the rack and pinion were defective. the vehicle was repaired by an independent mechanic. the vin was unavailable. the failure mileage was 45,000. the current mileage was 47,000.
01/01/19011
 2006 chrysler town and country has water leaks coming from the factory installed sun roof. consumer states that the vehicle has been repaired several times but it still leaks. *nj the rack and pinion failed and the part was out of stock for 6 weeks. the transmission oil pump leaked all over the driveway. *jb
STEERING - RACK AND PINION - RACK
02/12/200839006104/19/2006
 The steering rack on my 2006 chrysler van needed to be replaced, since it was leaking. the van had 39,006 miles on it. i have my oil changed every 3,000 miles. the steering rack was not leaking at the last oil change. chrysler stated my van was out of warranty and would not cover the cost of the repair which was $570.00. *tr
01/18/2008107/05/2007
 Whinning-nosies from power steering unit or rack. the fluid is full ,but the unit makes a noise like it's out of fluid. the noise is getting a lot worse. *cn