Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
06V067000DAIMLERCHRYSLER CORPORATIONfrom 09/27/2005 to 12/13/2005V (Vehicle)26880006/19/2006MFRCHRYSLER GROUP LLC03/08/200603/08/2006
Defect SummaryOn certain vans and sport utility vehicles, the front windshield wiper motor armature shaft may break.
Consequence SummaryDuring certain operating conditions, loss of front windshield wiping capability could occur, and the driver's vision could be obscured which could result in a crash.
Corrective SummaryDealers will inspect and replace the windshield wiper motor free of charge. the recall began on june 19, 2006, to dodge durango owners. minivan owners will be notified during july 2006. owners may contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. f10.customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - WINDSHIELD
230470610/21/200610021248Cracked windshield due to being hit by a foreign object like a stone. *kb03/26/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
12/26/201175000
 Tl-the contact owns a 2006 chrysler town and country. the contact stated while driving 55 mph the windshield wiper wiping capability has failed. the windshield wiper was replaced at least three times. the vehicle was taken to the dealer who stated the windshield wiper motor needed to be replaced. the dealer informed her there was a recall but her vin was not included. the nhtsa campaign id number: 06v067000 component: visibility: windshield wiper/washer: motor. the manufacturer was notified who stated to contact nhtsa to file a complaint due to her vin was not included in the recall. they offered no other assistance. the failure mileage was 75,000. mw
12/06/201153000
 The switch that operates the turn signals, the wiper/washer, and the high/low beams fails as such: when signaling left at times the right indicator comes on, and visa versa. when operating the wiper on switch, nothing happens until you signal or use the high/low beam part of the switch. when trying to lower my headlight beams the switch will at times fail to lower them until a separate action happens with the switch. all of these failures are sporadic, and will appear apparently when there is moisture in the air through rain or fog. (when you would not want them to happen at all). these are safety recalls i am asking for because the dealership, even though we have an extended warantee says they cannot do anything unless they see it happen. most of this happens after hours or when the dealership is not open. i have had the vehicle to the dealership on three separate times. a recall would cause them to be obligated to do the repair. after researching this problem on the web have found many 2006 town and country minivan owners have experienced the same issue. please issue a recall on these. i am sure other years are affected because that switch is widely used.
01/10/201030000
 Tl* the contact owns a 2006 chrysler town and country. the contact stated that while driving at unknown speeds, the passenger
VISIBILITY - GLASS, SIDE/REAR
11/18/200729500105/01/2006
 Tl*the contact owns a 2006 chrysler town and country. the rear electric window shattered as the occupants exited the vehicle; however, no one exited through the rear door. the contact stated that she heard the window cracking before it shattered inside the vehicle. the current and failure mileages were 29,500.
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
01/04/20072475610/03/2006
 Tl*the contact owns a 2006 chrysler town and country. whenever the contact drives the vehicle at night, the interior and exterior lights fade in and out. the vehicle was taken to a dealer on six occasions. the current mileage was 18,310 and failure mileage was 2,475. updated 02-06-08. *kb the dealer stated performed recall for wiper motor, and passenger front seatbelt clasp has sharp edges. updated 02/06/08 *tr
VISIBILITY - SUN ROOF ASSEMBLY
01/01/19011
 2006 chrysler town and country has water leaks coming from the factory installed sun roof. consumer states that the vehicle has been repaired several times but it still leaks. *nj the rack and pinion failed and the part was out of stock for 6 weeks. the transmission oil pump leaked all over the driveway. *jb
03/08/2006624102/25/2006
 Dt*: the contact stated while driving 65 mph the sun roof glass blew out, hitting the vehicle and causing some body damage. a police report was filed. the vehicle was taken to the dealer where the sun roof glass and metal frame were replaced.
VISIBILITY - WINDSHIELD
02/23/20070105/07/2006
 Tl*- the contact owns a 2006 chrysler town and country. the contact stated that the vehicle was at the repair shop when the mechanic noticed that the windshield was improperly installed. the windshield was not properly primed between the glass urethane to seal and secure the windshield to the vehicle. the mechanic could push the windshield and the glass would raise out of the frame. the contact had no idea that this was a problem, and the repair shop replaced the windshield. the window shop was holding the windshield as evidence. *ak updated 03/30/07. *jb
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
10/11/200647001
 Dt*: the contact stated when the service dealer was notified, the contact was informed the replacement part for recall # 06v067000, for visibility: windshield: wiper/washer motor was not available. the service dealer was unable to obtain the part from the manufacturer. the manufacturer was not contacted.
VISIBILITY/WIPER
11/01/201279000
 We have had problems with our town & country since we bought it a few months ago. there is a problem with the electric. all of the gauges, radio, dash lights flash on and off erratically. the worst part is that the car completely shut off one time. it went completely dead! i put it in park and tried to restart it but it did nothing. some people came over and were offering to push me to a safe spot. i was very grateful because i had my two small children in the car with me. i tried to put the car in neutral but it wouldn't even let me shift gears. i just kept trying and trying and trying to start it. it finally started again and i hurried home. another scary incident happened just two days ago when we had a lot of slushy rain and snow coming down. the flashing started again and then the windshield wipers stopped working. i could not see anything! luckily i made it to a side street before running into anything or anyone! we have spent about $2k trying to get the problem fixed to no avail. i called and emailed chrysler but since it was just over the 80k mile warranty, they weren't interested. they said i could buy a new warranty but it wouldn't cover pre-existing conditions. i have read many other online posts about others having this same problem with their town and country. i hope there is something you can do! thanks for your time!
10/24/20111195931
 Several tmes the head lights have went out while going down the road. can not find any thing loose or corroded. mostly happens during damp weather. the wipers have quit once also. power steering pump is going out also. *tr
10/24/2011119593
 Several tmes the head lights have went out while going down the road. can not find any thing loose or corroded. mostly happens during damp weather. the wipers have quit once also. power steering pump is going out also.