Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/24/2012 | 62000 | ||
| Tl- the contact owns a 2007 chrysler town and country. the contact stated that when opening the tailgate, the door flew up and would not secure in place. instead of remaining open, the door then closed independently. the contact was barely able to avoid being struck by the door. the failure recurred numerous times. the manufacturer was notified of the failure but offered no assistance. the vehicle was not repaired. the failure and the current mileages were 62,000. kmj | |||
| 06/24/2012 | 62000 | ||
| Tl- the contact owns a 2007 chrysler town and country. the contact stated that when opening the tailgate on the vehicle the door went up but did not lock in place and instead attempted to close on its own. the contact was barely able to avoid being hit by the door. the failure had recurred numerous times. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 62,000. dt | |||
| 06/29/2012 | 48000 | 1 | |
| Front courtesy lights have melted in their sockets and tail light is showing signs of starting to do the same. turn signals have gone crazy: sometimes they work as they should, other times they don't work at all, at times you have to use the lever over and over again to get them to engage. the worse part is that at times if you choose the right, the left comes on. we feel both of these issues could potentially be very serious safety issues. they both seem to be electrical issues the lights could present a fire hazard and the turn signals could be the cause of an accident. *tr | |||
| 06/29/2012 | 48000 | ||
| Front courtesy lights have melted in their sockets and tail light is showing signs of starting to do the same. turn signals have gone crazy: sometimes they work as they should, other times they don't work at all, at times you have to use the lever over and over again to get them to engage. the worse part is that at times if you choose the right, the left comes on. we feel both of these issues could potentially be very serious safety issues. they both seem to be electrical issues the ligths could present a fire hazard and the turn signals could be the cause of an accident. | |||
| 04/30/2012 | 62000 | ||
| My wife's chrysler minivan died at 40mph while driving today. had only manual steering to pull over to the side of the road. could have caused an accident. after a few seconds it started driving nomally. what is wrong with my minivan it is in excellent condition. checked under hood all fluid levels are ok. | |||
| 10/25/2011 | 36000 | ||
| Tl-the contact owns a 2007 chrysler town and country. the contact stated that the vehicle stalled numerous times while driving at various speeds. the instrument panel lights and the interior lights would flash one and off when the failure occurred. the vehicle was taken to the dealer numerous times for the failure. the dealer replaced the battery, the multifunction switch and the body control module however, the failure was not corrected as the vehicle continued to stall intermittently. the manufacturer was made aware of the failure. the failure mileage was 36,000 and the current mileage was 50,000. kmj | |||
| 10/25/2011 | 36000 | ||
| Tl-the contact owns a 2007 chrysler town and country. the contact stated the vehicle stalled numerous times, while driving at any speed. the instrumental panel lights, and the interior lights flashed on, and off while the failure occurred. the vehicle was taken to the dealer numerous times for the failure. the dealer replaced the battery, the multifunction switch, and the body control module. the failure was not corrected the vehicle continues to stall. the manufacturer was made aware of the failure. the failure mileage was 36,000 and the current mileage was 50,000. li | |||
| 03/20/2012 | 96600 | ||
| While moving in reverse around three to five miles per hour, the four-way emergency flashers activated and the passenger power sliding door opened approximately one to three inches. after coming to a stop and while shifting to drive the power sliding door completed the opening cycle. the passenger power sliding door was then unresponsive and had to be manually closed. one day prior to the incident the passenger power sliding door began showing symptoms of electrical problems. when opening, the door would stop just a few inches from the latch. when closing, the door would stop just a few inches from the latch. | |||
| 07/01/2011 | 20500 | ||
| The passenger side sliding door will not open from the inside. the electric door release won't work and now the manual door release won't work. people are trapped inside. only way out, is to open it from the outside to release the people inside. | |||
| 09/27/2010 | 60000 | ||
| The vehicle stalls intermittently at any speed in drive or reverse. this issue has happened at least one time per week for several months. | |||
| 07/01/2011 | 20500 | ||
| The passenger side sliding door will not open from the inside. the electric door release won't work and now the manual door release won't work. people are trapped inside. only way out, is to open it from the outside to release the people inside. | |||
| 09/27/2010 | 60000 | ||
| The vehicle stalls intermittently at any speed in drive or reverse. this issue has happened at least one time per week for several months. | |||
| 07/01/2011 | 20500 | ||
| The passenger side sliding door will not open from the inside. the electric door release won't work and now the manual door release won't work. people are trapped inside. only way out, is to open it from the outside to release the people inside. | |||
| 09/27/2010 | 60000 | ||
| The vehicle stalls intermittently at any speed in drive or reverse. this issue has happened at least one time per week for several months. | |||
| 07/01/2011 | 20500 | ||
| The passenger side sliding door will not open from the inside. the electric door release won't work and now the manual door release won't work. people are trapped inside. only way out, is to open it from the outside to release the people inside. | |||
| 09/27/2010 | 60000 | ||
| The vehicle stalls intermittently at any speed in drive or reverse. this issue has happened at least one time per week for several months. | |||
| 11/19/2011 | 96500 | ||
| After fill in gas in gas station, drove about 3/4 miles, trying to make a right turn at an intersection, suddenly the car lost power. engine stopped, no power steering, no brake. finally the car stopped at the opposite side of the street. after several minutes, turn the engine back on, then everything back to normal. | |||
| 10/16/2011 | 113000 | ||
| During a low-speed local trip (less than 2 miles, 45 mph max) acrid smoke starts coming out front a/c vents. stop, turn off ignition. after merely describing the problem to an experienced mechanic, he says he knows what the cause is and proves it by removing the glove compartment to reveal a fried wire and nearby heat-damaged parts. he adds that many chrysler-built (also gm-built) vehicles had caught fire because of this very reason. the a/c blower motor had started drawing too much electrical current (reason unknown*) which caused its wire to get hot enough to burn its own insulation plus melt nearby plastic parts. the wire is, obviously, undersized for a nominal overload. (*the blower was still blowing as it always had, and had never blown its fuse.) as an electronics technician with 39 years' experince in engineering, i find the use of wiring too small in gage to safely handle the full load rating of its branch circut (as determined, in this case, by the blower fuse amperage) to be appalling. the national electrical code protects us in our homes from such dangerous electrical design, why isn't there a code to protect us in our highway vehicles as well? what other undersized wires in my car are waiting to set it on fire? what such wiring in other makes and/or models? youtube provides graphic evidence of what can happen when a car burns, even when no crash has occurred. | |||
| 10/08/2010 | 48300 | ||
| Slider doors on my minivan will not open and close completely electrically. chrysler has admitted there is a problem with a short in the wiring harness by recalling certain vehicles. on my car there are times when the door cannot be opened manually or electrically from inside the car. there have been some cars that started on fire. why doesn't chrysler admit they have a big problem for many years and recall these vehicles and correct the problem before they have a severe problem. | |||
| 02/03/2011 | |||
| Van has an automatic rear hatch door that closes up and down. the key fob has a button that must be pushed twice to close or open the rear hatch. there have been four incidents where the door has closed on its own. one of these incidents was verified by a family member who was using the vehicle and had not pushed the buttons and the door just came down on them. in two of the incidents an elderly person was hurt and had to go to the doctor and in one case the hospital. | |||
| 02/10/2010 | 42000 | ||
| Three incidents of the same happening. last incident whicle driving at 70mph on interstate, the motor shut off, the speedometer registered 0 and the gas gauge registered 0. i was forced to make my way cautiously to the shoulder of the road. after calming down from the fright, i was able to restart the care and resume the trip. the first time this happened at 45mph on city stree and the next time while pulling into a parking lot. very dangerous. may have been rear ended as the car slowed down drastically | |||
| 03/22/2008 | 1200 | 8 | |
| Major failure of the electrical accessories: no a/c no nav/stereo/ves no automatic doors no instrument cluster engine dying sporadically external lights won't turn on wipers won't turn off windows won't operate white smoke coming from under the hood. *tr | |||
| 03/31/2008 | 150 | 1 | 03/28/2008 |
| Car was in our driveway, not running. horn, lights, wipers - everything started going at once, smoke was coming from under the hood and the car was trying to start. we couldn't turn anything off. called 911, fire dept. unhooked the battery and took out the electrical box. had the car towed back to the dealer. *tr | |||